--- title: H1 Platform Reviews meta_title: 'H1 Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how H1 Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 82 scale: '5' date_modified: '2026-08-17' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # H1 Platform Reviews **Vendor:** HackerOne **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 82 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About H1 Platform HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing. ## H1 Platform Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users highlight the **ease of use** of H1 Platform, making it simple to manage and track bounty programs effectively. (19 reviews) - Users highlight the **helpful customer service** of HackerOne, ensuring effective assistance and smooth platform navigation. (12 reviews) - Users value the **seamless collaboration** facilitated by H1 Platform, enhancing communication with security researchers and team members. (11 reviews) - Users value the **enhanced security protection** of H1 Platform, facilitating proactive vulnerability management and team collaboration. (11 reviews) - Users value the **exceptional customer support** of H1 Platform, enhancing their overall experience and program management. (10 reviews) - Cost Saving (6 reviews) - Features (6 reviews) - Integrations (5 reviews) - Reporting (5 reviews) - Data Management (4 reviews) **What users dislike:** - Users find the **complexity issues** in triaging and credentials management to be a challenge, impacting overall efficiency. (5 reviews) - Users note the **expensive pricing** of H1 Platform, which may challenge smaller organizations despite its value. (5 reviews) - Users face **time management challenges** with inconsistent triage speed and quality, impacting overall efficiency on the H1 Platform. (5 reviews) - Users experience **poor customer support** with long ticket resolutions and unresolved queries impacting their overall satisfaction. (4 reviews) - Users find the **poor interface design** of H1 Platform confusing and difficult to navigate, often missing reports. (4 reviews) - Poor Management (3 reviews) - Slow Performance (3 reviews) - Software Bugs (2 reviews) - Access Issues (1 reviews) - Users find that **bug management is inefficient** , with slow response times and inconsistent analyst performance impacting the process. (1 reviews) ## H1 Platform Reviews ### 1. Essential for Secure and Efficient Testing **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. | Site Reliability Engineer, Internet, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about H1 Platform?** H1 is easy to use, and the built-in AI tooling gives us quick insight into our most impactful bugs without the sloppiness and hallucinations you hear about with AI elsewhere. Onboarding quality researchers is simple, and because we run an invite-only program, we control who gets access and keep the expertise level high. That control over researcher quality is a significant reason I wouldn't use any other platform. **What do you dislike about H1 Platform?** There isn't really anything we don't like. HAI helps to navigate when we can't find anything and is is getting better every day. For our use case the Platform is perfect. **What problems is H1 Platform solving and how is that benefiting you?** We run dozens of customer-facing brands on a shared stack, and no internal team can continuously test that entire surface. H1 solves that by giving us ongoing coverage from skilled researchers who find real, exploitable issues across applications, not just scanner noise. Every valid report becomes a tracked fix, so the benefit is straightforward: vulnerabilities get found and closed before an attacker finds them first. ### 2. Strengthens Security and Streamlines Issue Management **Rating:** 5.0/5.0 stars **Reviewed by:** Lior A. | President, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2026 **What do you like best about H1 Platform?** I appreciate H1 Platform for allowing me to get reports and awareness of issues way earlier than when we notice them. This feature helps prevent attacks by raising security concerns before they become problems, extending our ongoing testing. It also enables me to understand reports faster and respond more professionally to researchers submitting tickets. I find the integration with tools like Claude very useful for getting an overview of all my tickets, prioritizing them, and resolving them more effectively. The integration with other platforms, like Confluence and Slack, helps manage vulnerabilities, provides useful statistics, and facilitates communication through alert channels. **What do you dislike about H1 Platform?** We had a few challenges at the beginning because a lot of our assets were on prem and inside our VPN, so the integration to Confluence wasn't as intuitive. We had a lot of problems with that specifically. **What problems is H1 Platform solving and how is that benefiting you?** I use H1 Platform to harden security, get reports, and identify issues early. It prevents attacks and raises security concerns, extending our testing. ### 3. Great bug bounty platform. Diverse researchers, good UI, strong integrations, excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2026 **What do you like best about H1 Platform?** HackerOne is a great bug bounty platform. The UI is clean and generally easy to use. It has all the integrations we need to connect to our other systems. Support is excellent, both our dedicated CSM and the agents that have helped us with miscellaneous support tickets. The AI features have drastically improved in the last 6 months and it's getting better every week. We've gotten very good value from having hundreds of additional eyes on our product, submitting many (and varied) vulnerabilities, and then of course remediating those and the resulting internal discussions on secure coding, secure architecture, and so on. **What do you dislike about H1 Platform?** The biggest pain point is when videos are submitted as part of bug bounty reports. The loading is slow or sometimes the video does not play at all. Often a hard refresh of the page is required but that does not always fix it and it can be annoying to scroll back down to the video (also related to next point). It's also easy to drown in information on a given report (huge report, tons of information, perhaps comments with additional screenshots, videos, walls of text, etc.). All of it is presented at once and the vertical scrolling space can be huge—there is potential to improve UX via presenting information better or perhaps using toggles or similar. **What problems is H1 Platform solving and how is that benefiting you?** The core problem is faster software development and the resulting vulnerabilities that other, internal security controls can miss. H1 is helping us with this by getting external researchers with a different perspective to look at our platform and finding vulnerabilities. ### 4. Streamlines Vulnerability Management with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** sohit a. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about H1 Platform?** I appreciate how easy to use the H1 Platform is, which makes the workflow quite smooth. The task team helps us manage findings effectively before assigning them to our development team. I like having a large number of security researchers contributing to the platform, which aids us in identifying vulnerabilities that we might otherwise miss. The VDP program feature is particularly valuable as it assists us in maturing our security program by disclosing vulnerabilities. The number of researchers and the way the platform hosts challenges are also significant factors that led us to choose H1 Platform. **What do you dislike about H1 Platform?** Managing the inflow of reports in our VDP program can be challenging. We have over 5,000 assets, and sometimes it's hard to identify which teams own those assets, making it difficult to manage all the reports. However, after discussions with the HackerOne support team, they've introduced custom tags that help us assign reports to the correct product teams, which has been a significant improvement. **What problems is H1 Platform solving and how is that benefiting you?** H1 Platform helps us manage over 5,000 assets by identifying vulnerabilities through external researchers. It saves us from internal testing, improves security, and boosts customer confidence. The workflows are smooth, and the platform effectively assigns vulnerabilities to developers. ### 5. Straightforward, Practical Vulnerability Management with Clear Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about H1 Platform?** I like how straightforward and practical it is. It makes it easy to work with hackers, keep track of vulnerabilities, and manage everything in one place without it feeling heavy or complicated. It also gives good visibility into what actually matters, which helps when you need to explain things to leadership or prioritize fixes. **What do you dislike about H1 Platform?** For busy programs, the number of notification emails that arrive every morning can be very confusing. It would be really helpful if these updates could be summarized so it’s clearer what’s happening at a glance. Right now, some emails include responses from the HackerOne team, while others are usually responses from our team, and it’s hard to quickly tell them apart. A simple summary would make it much easier to keep everything organized and easy to follow. **What problems is H1 Platform solving and how is that benefiting you?** It centralizes vulnerability reporting, triage, and remediation in one place, which makes the overall process much easier to manage. It reduces noise and helps us focus on the real, high-impact risks instead of getting distracted by low-value findings. It also provides clear ownership, tracking, and visibility into vulnerabilities, so nothing gets lost and progress is easy to follow. Communication with stakeholders is smoother, and collaboration with hackers feels more structured and productive. Overall, it enables faster and more consistent remediation across teams. ### 6. Powerful Bug Bounty Platform with Room for Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Mikhail Y. | Security Architect, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 09, 2026 **What do you like best about H1 Platform?** I love the quality of the researcher community on the HackerOne Platform. The reports we receive are usually well written and reproducible, which makes our job way easier. It really helps us scale our security testing by allowing external researchers to find issues like IDORs, SSRFs, and logic flaws, which is huge. The triage and payout flow save us a lot of time. Additionally, their team helped with the smooth setup by scoping the program and defining policy. **What do you dislike about H1 Platform?** The dashboard can feel a bit cluttered when you have a lot of reports, and reporting/analytics could be more flexible. Pricing also gets pretty steep as you scale. Custom dashboards and exports are a bit limited. We'd love to slice data by asset, severity, and time more freely, and pull cleaner CSV/API data for our own BI tools. Trend reports across programs would also help. **What problems is H1 Platform solving and how is that benefiting you?** I use HackerOne Platform to scale our security testing, engage external security researchers, and triage reports efficiently. It saves us time with structured payouts and tracking vulnerabilities. ### 7. Streamlined Security with Expert Support **Rating:** 4.5/5.0 stars **Reviewed by:** Pranay S. | Staff Product Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about H1 Platform?** I like the ease of understanding the report and the triaging done by the HackerOne team. It saves a lot of time for us since the initial triaging is done by them, and then they provide us with a final detailed report that we can work on directly. The expertise from the HackerOne team makes it easier for us to have back and forth questions if we have any technical questions related to the findings. They also coordinate with the researcher, which solves a lot of problems for us. The initial setup was pretty much straightforward and didn't take much time. The guided setup made it easy for us to set up and onboard members. **What do you dislike about H1 Platform?** Nothing in particular. Maybe, yeah. I think probably if HackerOne conducts events where organizations are invited and maybe they can give a walk through about the product and any new features, that would be something useful. **What problems is H1 Platform solving and how is that benefiting you?** I use HackerOne Platform to get reports from researchers, helping us strengthen our product by identifying and fixing gaps we couldn't find ourselves. This leads to more detailed analysis and better product improvement. ### 8. Vital for Security with Top Hackers **Rating:** 4.0/5.0 stars **Reviewed by:** E B. | Financial Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about H1 Platform?** I appreciate that the HackerOne Platform gives us access to some of the top hackers in the world. The platform provides best in class tooling for us to manage their reports. By having top hackers, we are more likely to find serious security issues before adversaries do. **What do you dislike about H1 Platform?** Triage can be slow and painful, or make mistakes because they don't know the product as well as company employees. The premiums to run on the platform can be quite high, especially relative to professional services hours actually given or triage times. **What problems is H1 Platform solving and how is that benefiting you?** It allows us to receive responsible disclosure of security vulnerabilities from researchers and hackers in exchange for financial compensation. ### 9. Solid Platform for Security Insights with Minor Usability Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about H1 Platform?** I use H1 Platform for the bug bounty program, which helps us see security issues beyond our own testing and reviews. I appreciate that the people involved in the program do a great job of being transparent and letting us know what the H1 program offers. Also, it's good for communicating with an internal team member and setting up engagements. **What do you dislike about H1 Platform?** The website is a bit clunky, for example, if I click out of my inbox to another screen it will hold the ticket I was looking at. If I click away from the screen into a new window it should hold that data; it's like two screens in one which I do not like. **What problems is H1 Platform solving and how is that benefiting you?** H1 Platform helps us identify security issues beyond our own testing and reviews. ### 10. Strong Bug Bounty Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 13, 2026 **What do you like best about H1 Platform?** The HackerOne platform provides a clear and structured channel for security researchers to report vulnerabilities, ensuring consistent quality, relevance, and prioritization of submissions. The built-in triage capabilities significantly reduce our internal validation effort, while the centralized communication platform enables reliable, streamlined interaction with researchers without the risk of losing reports due to email filtering issues. **What do you dislike about H1 Platform?** Although the triage process clearly adds value, response times can sometimes be slower than expected, which can cause delays in validation and in the subsequent handling of submissions. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne increases our visibility within the security research community, making it easier for researchers to engage with us. It centralizes all vulnerability reports in a single platform, which helps streamline handling, reduce duplicate submissions, and minimize noise, allowing us to focus on relevant and high-quality findings. ### 11. Hackerone Platform Review **Rating:** 5.0/5.0 stars **Reviewed by:** sanjay s. | Security Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2026 **What do you like best about H1 Platform?** Some of the best researchers in the world are on Hackerone. I’m also impressed with how Hackerone managers work with clients: even though thousands of reports come into the H1 triage queue, if you need to escalate something on a report, the platform managers take action and help get it reviewed. **What do you dislike about H1 Platform?** There’s really nothing to dislike. I understand that, from an H1 triage perspective, when they receive thousands of reports, it’s tough to triage every single one. However, sometimes they leave even a critical vulnerability for a week if we don’t raise the concern with their manager to get it reviewed. **What problems is H1 Platform solving and how is that benefiting you?** Sometimes researchers find RCE or command injection issues and provide a properly working proof of concept. That’s exactly what an organization needs at that point in time, because it helps them understand whether they are affected. ### 12. User-Friendly Platform That Decreased Our Response Time **Rating:** 5.0/5.0 stars **Reviewed by:** Cong N. | Cybersecurity Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about H1 Platform?** The platform is user-friendly and easy to navigate. HAI has definitely helped, as it has decreased our response time. **What do you dislike about H1 Platform?** I’m pretty happy with the platform right now. **What problems is H1 Platform solving and how is that benefiting you?** H1 is able to validate findings and provide recommendations or fixes when requested. ### 13. Useful for learning how companies work in the real world **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel F. | CTO, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** May 06, 2026 **What do you like best about H1 Platform?** Useful for learning about how companies work in the real world. **What do you dislike about H1 Platform?** I think the user experience could be improved; the fact of having so many things to see and do seems to me to lower the overall performance and cause a kind of visual overwhelm. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne helps organizations identify and manage security vulnerabilities before they can be exploited by attackers. The platform connects companies with security researchers to conduct bug bounty programs, pentesting, and coordinated disclosure. As a benefit, it allows for continuous vulnerability detection, reduces response times, and improves security posture through real validation by external experts. ### 14. Easy to Use and Great for Building a Researcher Community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about H1 Platform?** Ease of use and the ability the build a community with a group of experienced researchers **What do you dislike about H1 Platform?** Triage has been lacking recently but that is due to the influx of AI reports. **What problems is H1 Platform solving and how is that benefiting you?** The triage process is due to change for the better soon which will benefit us by having reports validated at a faster pace. ### 15. Hai Makes Submission Triage Easy and Provides Helpful Remediation Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about H1 Platform?** Hai helps me triage submissions more easily. I also appreciate that it provides useful insight and helps with remediation and fixes when I’m filling out tickets for eng. **What do you dislike about H1 Platform?** In general, I’m pretty satisfied. The only thing that could be improved is the H1 triage times. **What problems is H1 Platform solving and how is that benefiting you?** H1 gives us continuous external testing coverage ### 16. HAI AI Assistant Makes Reports Easier and Replies Faster **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about H1 Platform?** Its AI assistant HAI. Its helpful in understanding reports as well generate replies faster. **What do you dislike about H1 Platform?** Sometimes reports takes too long to load or stuck on blank page. **What problems is H1 Platform solving and how is that benefiting you?** Fiction between customer and hackers. ### 17. Excellent CSM Support and an Ever-Improving Automation Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about H1 Platform?** excellence service provided by your CSM and the ever improving platform such as HAI and automation are my favourite feature **What do you dislike about H1 Platform?** High pricing and slow response from H1 triage team **What problems is H1 Platform solving and how is that benefiting you?** I’m a big fan of HAI, AI summary and intake agent. With the number of reports growing lately, these features have been a lifesaver. They let me quickly understand the core of each report and oversee the whole program without spending hours on manual reading. ### 18. One of the best BB platform **Rating:** 4.0/5.0 stars **Reviewed by:** Toufik A. | vCISO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about H1 Platform?** I appreciate being connected with a relevant community, which enables us to identify serious and impactful vulnerabilities across our scope. The ticketing interface is quite user friendly, and I found the initial setup of the HackerOne Platform quite easy. **What do you dislike about H1 Platform?** I believe HackerOne should introduce an ACK status to acknowledge the initial review of a report. **What problems is H1 Platform solving and how is that benefiting you?** The HackerOne Platform enables me to engage with a community that helps identify serious and impactful vulnerabilities across our scope. ### 19. Competent Triaging, but Automation Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about H1 Platform?** I like that the second-tier triager on the HackerOne Platform is quite competent. He’s nearly always right, which saves me many hours because he’s very often right. **What do you dislike about H1 Platform?** The automations are broken, and the early warning system is really trigger happy. Being more reliable—right now, our automations are mostly broken. Ram and HAI issues. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne Platform provides a place for the public to send us bugs and handles their validation and rewards, saving me many hours. ### 20. The best community of hackers **Rating:** 4.0/5.0 stars **Reviewed by:** Clement D. | Head of Devops, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2024 **What do you like best about H1 Platform?** Extremely easy to get starting. I like the community aspect of the platform, and had extremely positive interactions with some hackers that went above and beyond what was requested from them. Some hackers are too imaginative for their own good and found the weirdest bugs in our application or platform. In my opinion, a good bug bounty program is way more valuable to us than regular pen testing. **What do you dislike about H1 Platform?** Triage can be slow at time and hit-and-miss depending on the complexity of the report and whether your systems are locked down. Credentials Management is in dire need of improvements. Some hackers do not respect the program guidelines, with Hackerone not interested in investigating or mediating breaches of conduct. This creates an environments where hackers gain more from not respecting guidelines if they eventually find something as a result. This can cost money and time to manage. **What problems is H1 Platform solving and how is that benefiting you?** Bug bounty program made easy. ### 21. Covering Blind Spots with Reliable Security and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Algirdas B. | Cyber Security Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2024 **What do you like best about H1 Platform?** HackerOne is an excellent platform for strengthening cybersecurity. The team is incredibly helpful, offering personalized advice to ensure you get the most out of the service. It is also a fantastic addition to any security strategy, filling gaps that traditional penetration tests might miss. With a user-friendly interface and access to skilled ethical hackers, it’s a reliable and efficient way to manage vulnerabilities. Highly recommend! **What do you dislike about H1 Platform?** At times, the triage process might struggle to reproduce an issue, which can require additional clarification. Additionally, if your systems are highly locked down, setting up access and accounts for hackers can be time-consuming and require extra effort. This step is not inherently problematic but does demand proper planning to ensure the process runs smoothly and you can reap the benefits of using the program as soon as possible. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne is helping us uncover security issues we weren’t aware of, adding an extra layer of protection that enhances our overall security posture. ### 22. An Essential Platform for your Security Team **Rating:** 4.5/5.0 stars **Reviewed by:** Tri H. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2024 **What do you like best about H1 Platform?** I find HackerOne's VDP incredibly valuable. It provides a crucial extension to our limited internal resources, allowing us to leverage the expertise of a vast network of security researchers to identify vulnerabilities we might otherwise miss. Given our recent experience with asset loss highlighting gaps in our security posture, a proactive approach like HackerOne is essential for mitigating risk and improving our overall security. The platform's structured process for vulnerability disclosure and remediation helps us manage and prioritize fixes efficiently, even with limited personnel. It's a cost-effective way to enhance our security program and gain valuable insights from a diverse range of perspectives. besides, Once in some cases, HackerOne will help you facilitate the working progress between your company and security researchers. **What do you dislike about H1 Platform?** The budget for HackOner is not a big deal for a small company like us :D **What problems is H1 Platform solving and how is that benefiting you?** - HackerOne delivers us with External Pentest service which is an essential requirement of most security frameworks - Besides, HackerOne VPD program help us to find out Product Vulnerability and Cyber Threats ### 23. Powerful Platform for Effective Security Testing **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh J. | Product Security Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 04, 2024 **What do you like best about H1 Platform?** HackerOne has been transformative for our security program. The platform connects us with top-notch ethical hackers, uncovering vulnerabilities that traditional tools missed. The interface is user-friendly, making it easy to manage and track reports. Their triage support helps us quickly validate and prioritize findings, saving our team time and effort. The customization options, including private programs and flexible bounties, allow us to tailor the platform to our needs. Overall, HackerOne has improved our security and credibility, making it an excellent choice for any company focused on proactive security. Key Pros Skilled global talent pool Clear UI and effective triage support Flexible customization and insightful analytics **What do you dislike about H1 Platform?** Our budget took a little hit, but hey, security is priceless, right? 😅 **What problems is H1 Platform solving and how is that benefiting you?** HackerOne helps us identify and resolve security vulnerabilities we might have missed with traditional tools. By leveraging a global network of skilled hackers, we get diverse insights, faster detection, and improved protection, ultimately strengthening our overall security posture. ### 24. HackerOne is a Bug Bounty Provider **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 14, 2025 **What do you like best about H1 Platform?** HackerOne's main strength is the hacker cohort it comes with, and the ease of rewarding said hackers. We rely on the triage team to handle the noise to separate the real risks from the chaff. HackerOne has extensive API capabilities that are essential to our usage. **What do you dislike about H1 Platform?** HackerOne is only one Bug Bounty vendor, and it's not certain what HackerOne does to attract hackers that have not used HackerOne, or have left in the past. Some functionalities are behind in the times, such as hacker credential issuance functionality, and when new features roll out, they often don't have a "try this new interface" function to get used to the new way things are laid out. The Triage team can be quite lacking in response speed and accuracy, especially with complex risks. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne solves the need for an initial first-pass of submissions from hackers, and the payments issued to hackers. ### 25. A Trusted Ally for Proactive Vulnerability Management **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando M. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 15, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about H1 Platform?** I’ve been using H1 for a while, and one of the things I like is how easy it is to discovery and track of everything. It’s great in the moment to connect our team with security researchers, helping us find vulnerabilities before they turn into potential security incidents. What stands out to me the most is you can customize bounty programs to fit your goals. **What do you dislike about H1 Platform?** H1 is a great platform, but like anything, there’s room for improvement. Setting up a bug bounty program for the first time can feel a bit overwhelming, especially if you’re new to it and not sure where to start. But this is not a pitfall at all honestly. **What problems is H1 Platform solving and how is that benefiting you?** H1 has been a great helper for our team when it comes the moment to stay updated. It’s amazing how it connects us with talented and skillful security researchers from around the world, and how the H1 Analysts support us. Thanks to their insights, we’ve caught vulnerabilities that probably would’ve slipped through the cracks with regular security tests. ### 26. Reliable Service and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2024 **What do you like best about H1 Platform?** Our experience with HackerOne has been consistently positive. As a company, we've felt well-supported, with all our needs addressed promptly and efficiently. The team demonstrates a clear understanding of our requirements and ensures everything is handled in a timely and professional manner. The platform has been a valuable resource, helping us improve our security posture while providing the peace of mind that comes with a dependable partner. HackerOne has proven to be a solid choice for our organization, and we’re very satisfied with the results. **What do you dislike about H1 Platform?** While HackerOne delivers great value overall, there are some limitations in the analytics and statistics functionality that could be improved. For instance, the inability to filter data by open or closed reports makes it challenging to focus on the most relevant findings. Additionally, severity levels like none, low, and medium are grouped together, which makes it harder to analyze trends or prioritize based on specific severity tiers. The analytics interface itself could benefit from a more streamlined and user-friendly design. It sometimes feels cluttered, making it less intuitive to navigate and extract actionable insights. Enhancing these aspects would make the analytics feature significantly more effective for tracking and optimizing our security performance. **What problems is H1 Platform solving and how is that benefiting you?** Easy Bug Bounty program hosting :) ### 27. H1 BBP: Things to be desired occasionally, but always an important and valuable tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 19, 2024 **What do you like best about H1 Platform?** As an organization that had paid limited attention to application security before contracting with HackerOne, it was easy to get started and immediately see clear value and return. We still have a relatively junior application security program, but we've made huge leaps thanks to the experience gained from the program. Researchers have shown us how to bypass major defensive controls, development groups have been caught violating best practices, and associated vendors with security assurances have been discovered to be not-so-secure. It can be quite the investment, but we can feel our organization getting stronger because of this product. **What do you dislike about H1 Platform?** HackerOne Triage services can feel inadequate at times. Our contacts have always been receptive to hearing us out and adjusting things when needed, but it's always been an uphill battle to get consistent service. This applies to both the quality and speed of service. Sometimes submissions are processed before we even know they arrived, and sometimes the summaries by the triagers are better than the actual hacker's reports. However, the opposite end of the spectrum is also true in equal proportion, even when routinely working with the same triagers. The platform also lacks important asset management settings, reward calculation options, and reliable metrics. The current system does the job, but more robust tools would be ideal given the need to be precise, ethical, and fair while issuing financial rewards and having to justify those figures back to your organization. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne is our primary post-production monitoring solution, and we feel confident knowing there are always eyes on our public-facing applications. The researchers we work with are extremely motivated and creative, and the value of their efforts, along with our partners at H1, is evidenced by our continued usage and reliance on H1 BBP. ### 28. Every Business needs HackerOne. **Rating:** 5.0/5.0 stars **Reviewed by:** Grant C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 13, 2024 **What do you like best about H1 Platform?** HackerOne’s most helpful feature is its streamlined interface for managing bug bounties and coordinating with skilled ethical hackers. The platform enables us to submit, track, and prioritise vulnerabilities with ease, while detailed reporting helps our engineers to understand and fix issues quickly. Additionally, the platform’s vast network of researchers offers a diverse range of expertise, uncovering security gaps that might be missed in-house. The key upsides of using HackerOne are the broad vulnerability coverage and the in-depth metrics that help us demonstrate program impact and effectiveness. The support from HackerOne’s team make the ongoing management of our program are seamless. **What do you dislike about H1 Platform?** Honestly, nothing. It is every improving and adding features, making it easier. New addition of Ai integration has made things faster for us too. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne gives the business continuous, proactive vulnerability discovery with the help of a global community of ethical hackers. They bring diverse expertise of thousands of vetted hackers, which would be impossible to replicate in-house. They help us uncover a wider range of vulnerabilities than an in-house team could alone, especially as new threats emerge. The can and have scaled with us, as our business grows which maintains our security posture, aids us in compliance, and protects customer trust. ### 29. First time bounty program administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 09, 2024 **What do you like best about H1 Platform?** While I've participated in many bug bounty programs over the years, this is the first time I've ran one as the lead. The HackerOne team (Mostly Olivia, our CSM) has made it very easy for me to make this transition, from helping us with key metrics to understand how our program is doing, what we could improve to make it better, and also framing the impact the program has had to our customers and internal stakeholders. **What do you dislike about H1 Platform?** Even after using it for about 2 years now, it is still hard for me to keep where everything is in my head as I find the UI confusing and not intuitively coupled. For example, where your program settings live compared to where your metrics dashboard is. **What problems is H1 Platform solving and how is that benefiting you?** It helps us find qualified hackers to find bugs in our platform/code. ### 30. Helps us wrangle all our cats **Rating:** 4.0/5.0 stars **Reviewed by:** Michail P. | Staff Threat Response Analyst, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 18, 2024 **What do you like best about H1 Platform?** It helps us coordinate our many repeat yearly pentests into one manageable platform. **What do you dislike about H1 Platform?** The user rights management is one of the convoluted I've ever used, for example I have to assign rights to a new pentest to every individual analyst working on it, every time. There was also a period where we had a new technical contact ever 2-3 months, with a 3 month span where we just didn't seem to have one. **What problems is H1 Platform solving and how is that benefiting you?** We have over a dozen individual application pentests we need to do every year, hackerone lets us scope, schedule, and repeat them in a relatively easy manner. ### 31. HackerOne makes managing BugBounty program a blast **Rating:** 5.0/5.0 stars **Reviewed by:** William T. | Senior Product Security Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2024 **What do you like best about H1 Platform?** I would say the ease of use of setting up the Jira Integration as well as other tool integrations to set our entire workflow up to having the findings meet where the teams work. **What do you dislike about H1 Platform?** I would say my biggest dislike would be not having the ability to control asset tiers more natively in our complex programs world we prefer to group by importance and have assets in various groups. **What problems is H1 Platform solving and how is that benefiting you?** We have be able to quantify and act on more exploitable scenarios then we would have ever had been before. ### 32. An incredible platform **Rating:** 5.0/5.0 stars **Reviewed by:** Luke O. | IT Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2024 **What do you like best about H1 Platform?** An easy to deploy platform for handling, discovering bugs and vunerabilities from submission to completion. A great community of ethical hackers willing to help us improve our security and us being able to reward them for doing so. **What do you dislike about H1 Platform?** The Zapier API integration capabilities are somewhat limited and would be useful to have more options for webhooks/alerting with 3rd party systems. **What problems is H1 Platform solving and how is that benefiting you?** It's provided with a trusted space to seek contributions and discoveries from reputable ethical hackers and technology professionals, to elimitate any vunerabilities/bugs which enhances our platform overall. ### 33. A resource saving, reliable partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 22, 2024 **What do you like best about H1 Platform?** We’ve been working with HackerOne to run our responsible vulnerability disclosure and bug bounty programs, and overall, it’s been a great experience. The H1 triage team has saved my team a lot of time. They’re thorough, reliable, and always ready to assist when needed. On top of that, HackerOne’s pricing is very competitive, especially for existing customers who want to upgrade their capabilities. **What do you dislike about H1 Platform?** When our account manager changed, we went through a couple of months where support felt a bit lacking on this area. The triage team kept everything on track, but the transition could have been handled more smoothly. **What problems is H1 Platform solving and how is that benefiting you?** Helps us identify and address security vulnerabilities efficiently, keeping costs under control. ### 34. HackerOne saves us time by separating the wheat from the chaff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 21, 2024 **What do you like best about H1 Platform?** The platform is easy to setup and manage, and backed by a great customer support team. For sensitive projects, it's also nice that we can handpick our hackers. **What do you dislike about H1 Platform?** The H1 Triage team can be a bit inconsistent at times. **What problems is H1 Platform solving and how is that benefiting you?** The H1 Triage team reduce our workload by dealing with the many duplicates / out of scope reports. Historically, we also had issues where hackers would find bugs and report them to whatever mailbox they could find. Often these would take a lot of time before they reached the right people internally. The HackerOne Platform offers hackers a clear place to report bugs to, ensuring they are received and handled more quickly. ### 35. A Game-Changer in Cybersecurity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 09, 2024 **What do you like best about H1 Platform?** I've been using HackerOne for the past 1.5 years, and my experience has been overwhelmingly positive. As a platform dedicated to cybersecurity and vulnerability management, HackerOne has proven to be an invaluable asset for our organization. **What do you dislike about H1 Platform?** While the platform offers great value, the cost can be a consideration for smaller organizations. **What problems is H1 Platform solving and how is that benefiting you?** The platform's ability to connect us with top-notch security researchers has been a game-changer. We've seen a marked improvement in our security posture and have greater confidence in our ability to protect our assets. I highly recommend HackerOne to any organization serious about enhancing its cybersecurity defenses. ### 36. Great Experience so far for their VDP program, customer service is top notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 05, 2024 **What do you like best about H1 Platform?** A couple highlights from one year of using their VDP platform: -Ease of use, easy to navigate and understand the platform -Customer service team is always available for you -Their triage team will save you time to review submissions so your teams can work on other stuff -CSM team provides good recommendations and examples of how to best utilize and strengthen your security **What do you dislike about H1 Platform?** Sometimes you have to request more details from the triage team but my experience has been that your PoC will step in to clarify that with them so its not really an issue. **What problems is H1 Platform solving and how is that benefiting you?** We needed a VDP platform so we wanted to use one of the best platforms out there. ### 37. Help us to find our blind spot **Rating:** 3.5/5.0 stars **Reviewed by:** Diego S. | Senior Application Security Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2024 **What do you like best about H1 Platform?** HackerOne is helping us to improve our products by offering the chance to test them in a controlled environment. The interface is easy to use and the number of features like the campain, spot checks are great. **What do you dislike about H1 Platform?** Triaging is sometimes slow and not accurate. **What problems is H1 Platform solving and how is that benefiting you?** We do not have an internal pentesting team and using HackerOne is helping us with Pentest our features and services. ### 38. Useful, Industry-Accepted Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2024 **What do you like best about H1 Platform?** The HackerOne Triage Team is the most helpful part of the HackerOne platform. The upsides of the HackerOne platform are that it provides an aboveboard security mechanism and reduces risk to your organization. **What do you dislike about H1 Platform?** The least helpful part of the HackerOne platform is the subjectiveness of scoring and payouts. The downsides of the HackerOne platform are that it can cost your organization time and money. **What problems is H1 Platform solving and how is that benefiting you?** Our organization has many security vulnerabilities that HackerOne brings to our attention so that we can remediate them. This reduces the risk to our organization. ### 39. A must-have if you're serious about security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 05, 2024 **What do you like best about H1 Platform?** It's not really about the platform but the service, HackerOne is probably the most well-known bug bounty platform, the experience (both on the researcher and the "business" side) is very well curated and there is no substitute for the amount of visibility that this service will give to your bug-bounty program. **What do you dislike about H1 Platform?** Nothing really to dislike here but sometimes the triaging workflow is a bit clunky and we had a couple of bugs with notifications but none of these problems really affected the service in a major way **What problems is H1 Platform solving and how is that benefiting you?** Managing and sponsoring a bug bounty program, the service really takes a ton of implementation/maintenance time out of these activities ### 40. Long Term User consider hackerone to be vital tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 13, 2025 **What do you like best about H1 Platform?** Easily the largest and most reliable bug bounty platform on the market. The support over the years has been next to none in the industry. We consistently gotten good feedback, support, and feature enhanced. **What do you dislike about H1 Platform?** At times scale of any platform can be difficult to manage and the UI has gone through upgrades. over the years but this is offset but very good customer support. **What problems is H1 Platform solving and how is that benefiting you?** Consistent testing and aware of potential vulnerabilities ### 41. Application Security Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Reuven Rod E. | Application Security Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 15, 2024 **What do you like best about H1 Platform?** The Platform is very simple and very convenient. Everyone knows what an H1 is, so it is much easier to start when you create a Program. The CSMs are very creative and can help you push your program to another level. **What do you dislike about H1 Platform?** The Triage team not always know your program and this can be tricky cause it will take them much more time to validated or not a new reports. **What problems is H1 Platform solving and how is that benefiting you?** It will give us more "eyes," I meant it will give us more exposure to Bug hunters, and they help us to find bugs and at the end to make our company more Secure! ### 42. Good value for the money **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 12, 2025 **What do you like best about H1 Platform?** it has a constant engagement from different people. **What do you dislike about H1 Platform?** not all of the guys are experienced. it does not replace pentesting but it surely helps. The interface its not great, its easy to get lost or miss reports. **What problems is H1 Platform solving and how is that benefiting you?** it serves as pentesting replacement. ### 43. Overall Positive Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon L. | Sr Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 07, 2024 **What do you like best about H1 Platform?** The flexibility to target bounty and VDP scopes on assets as requirements change. Easy to track metrics and payouts as well as other important program information. Great customer support. **What do you dislike about H1 Platform?** They are working on it, but the inbox tracking between researchers to our internal team for the current action that needs to be taken could be simplified. **What problems is H1 Platform solving and how is that benefiting you?** Supplementing our internal penetration testing teams to provide extended visibility on high priority platforms to see what is visible to people not as familiar with our infrastructure and systems as internal testers. ### 44. Hackerone, a platform to invite actual hackers to test your production environment **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 22, 2025 **What do you like best about H1 Platform?** The fact that HackerOne employees deal with the hackers first, and they then remediate with us **What do you dislike about H1 Platform?** Sometimes the reaction time is a little slow. **What problems is H1 Platform solving and how is that benefiting you?** It is providing us with an easy way to have our publicly available resources tested without having to schedule pentests ### 45. Sleep easy with hackerone! **Rating:** 5.0/5.0 stars **Reviewed by:** Sinnan K. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 15, 2024 **What do you like best about H1 Platform?** From the bug bounty page customization, detailed analytics page to the number of valid reports we have recieved. Hacker one leaves little to be desired. It has inspired us with the cofidence we need to deploy secure products and keep our customers protected. Simply Amazing! **What do you dislike about H1 Platform?** Initially our inability to invite researchers with certain skillsets/interest. But H1 later rolled out a feature allowing us, So no dislikes. **What problems is H1 Platform solving and how is that benefiting you?** Actionable vulnerability disocvery in production environments through the power of crowdsourcing! ### 46. HackerOne is one the best platform to perform penetration testing and vulnerability assessment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 12, 2024 **What do you like best about H1 Platform?** "The penetration testers on HackerOne's platform are helpful and always ready to guide us at different stages. HackerOne connects organizations with a vast network of highly skilled ethical hackers from around the world. This diverse talent pool ensures a wide range of expertise and perspectives, allowing for comprehensive testing of various attack vectors. The platform facilitates seamless communication and collaboration between organizations and hackers, providing real-time updates, issue tracking, and remediation guidance. This ensures a smooth and efficient testing process." **What do you dislike about H1 Platform?** I don't have any particular dislikes about HackerOne. However, I do find the pricing to be a bit on the expensive side. **What problems is H1 Platform solving and how is that benefiting you?** HackerOne will conduct testing on our dashboard to identify any vulnerabilities associated with our product. After identifying the vulnerabilities, they will provide us with a 60-day timeline to fix them. Once we have fixed the vulnerabilities, the dashboard will be retested. HackerOne will provide a detailed report on the vulnerabilities and assist us in addressing them. ### 47. Leader in Bug bounty programs but can use some improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 06, 2024 **What do you like best about H1 Platform?** - Very easy to onboard and setup a program Large pool of available hackers - Lots of outreach from customer service to advise on high engagement with program and industry best practices - Good efforts on de-duplication of bounties submitted **What do you dislike about H1 Platform?** - Triage analysts are often not doing in-depth analysis, requiring a review of their work - There is no ongoing learning of the program and the environment so analysts can make informed discussions. For the most part, analysts seem to be tackling each bug independently (aside from validating that there are no duplicates) - Analysts often take longer than the suggested 48 hour time to respond and need follow-ups **What problems is H1 Platform solving and how is that benefiting you?** It provides another avenue to find exploitable vulnerabilities, in addition to other programs. ### 48. Solid platform with confusing UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 21, 2025 **What do you like best about H1 Platform?** Has a good population of hackers, H1 triage service available. **What do you dislike about H1 Platform?** UI is confusing and H1 triage serice can be spotty/breaks SLA. **What problems is H1 Platform solving and how is that benefiting you?** A way to manage security bug reports including triaging and payout in bug bounty program management. ### 49. Largest Hacker Community in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 04, 2024 **What do you like best about H1 Platform?** The community is very large with presence on many countries including china. This is useful for a multinational companies with assets in multiple regions/countries **What do you dislike about H1 Platform?** When your assets become very mature in security posture it is hard to manage the hacker's engagement **What problems is H1 Platform solving and how is that benefiting you?** scale up pentesting capaciity on a large scope. creative penetration testing skill match ### 50. Find your security risks with HackerOne! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 02, 2024 **What do you like best about H1 Platform?** HackerOne Response VDP provides the opportunity for so many security researchers to review your chosen assets and find vulnerabilities for your teams to remediate. These can range from simple insecure SSL findings to larger and critical open doors to passwords, secrets, insecure APIs, etc. The findings we have discovered have been amazing and allowed us to secure our external footprint significantly. **What do you dislike about H1 Platform?** The only downside of using the HackerOne Response VDP is when you go "public". This opens up your program to anyone within the HackerOne program. This means you will get quite a few submissions. Just be prepared for this day and have your teams ready to remediate. Once you get past the opening rush, it should be smooth sailing from there on out and you'll feel better knowing that thousands of researchers are reviewing your external assets looking for vulnerabilities. **What problems is H1 Platform solving and how is that benefiting you?** There is no automated testing within the HackerOne Response VDP. This program is all human based security researchers looking for vulnerabilities to boost their reputational score within the program. There is a high level of interest and desire from the researchers to find vulnerabilities. This method out performs any automated attack surface management scanning services. ## H1 Platform Discussions - [How many hackers are there in HackerOne?](https://www.g2.com/discussions/how-many-hackers-are-there-in-hackerone) - 2 comments, 1 upvote - [View H1 Platform pricing details and edition comparison](https://www.g2.com/products/h1-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-17+17%3A16%3A47+-0500&secure%5Bsession_id%5D=f9a9edf3-914e-4224-96cb-6a84e1b0cb6e&secure%5Btoken%5D=36b795bda9bd4ecb97a960ddab561f738539a6aea852d8ce1085112885aac08e&format=llm_user) ## H1 Platform Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PlexTrac](https://www.g2.com/products/plextrac/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## H1 Platform Features **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - API - Extensibility - Reporting and Analytics **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Risk Analysis** - Risk Scoring - Reporting - Risk-Prioritization **Generative AI - Exposure Management Platforms** - Predictive Analytics - Automated Threat Detection **Analysis** - Issue Tracking - Reconnaissance - Vulnerability Scan - Compliance Management - Automatic Scans - SPA Scans **Bug Monitoring** - Analytics - Bug History - Data Retention **Vulnerability Assesment** - Vulnerability Scanning - Vulnerability Intelligence - Contextual Data - Dashboards **Risk Identification and Assessment - Exposure Management Platforms** - Comprehensive Risk Assessment - Advanced Analytics and Reporting **Testing** - Command-Line Tools - Manual Testing - Test Automation - Performance and Reliability **Automation** - Automated Remediation - Workflow Automation - Security Testing - Test Automation **Monitoring and Integration - Exposure Management Platforms** - Integration and Data Consolidation - Real-time Monitoring and Alerts **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions **Additional Functionality** - Network Mapping - Activity Dashboard - SQL Injections - Audit Management - Threat Intelligence - Assignment Management - Integration Management - User Management - Asset Discovery - Remediation Management - Vulnerability Scanning - Generative AI - Multi-User Collaboration - AI Copilot - Web-Application Security - Vulnerability Assessment - Security Auditing - Runtime Container Security - Network Scanning - Password Cracking - Simulated Threat Attacks - Certificates - Alerts/Notifications - Real-Time Data - Cross-Site Scripting - Exploit Frameworks ## Top H1 Platform Alternatives - [Bugcrowd](https://www.g2.com/products/bugcrowd/reviews) - 4.3/5.0 (60 reviews) - [Intigriti](https://www.g2.com/products/intigriti/reviews) - 4.7/5.0 (32 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,579 reviews)