--- title: Guusto Reviews meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5859 reviews by the users' company size, role or industry to find out how Guusto works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5859 scale: '5' date_modified: '2026-07-23' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Guusto Reviews **Vendor:** Guusto **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.9/5.0 **Total Reviews:** 5,859 ## About Guusto Guusto is an employee recognition solution built for organizations with frontline, deskless, and distributed workforces, the industries where most recognition platforms fall flat. With 5,000+ five-star reviews, a G2 Top 50 HR Product ranking, and wins for Capterra Best Value & Best Ease of Use, Guusto is built to scale naturally, reach people others can’t, and drive adoption long after launch without creating more admin for HR. Simple and Scalable: Start Where You Are, Grow When You’re Ready Most vendors charge for your entire workforce on day one, whether people give recognition or not. Guusto is different: you pay for the employees who are actually sending recognition, and far less to include everyone else. Unclaimed rewards are credited back, with savings that can fully offset program costs. Start with any core recognition or incentive program and scale when you’re ready. No big upfront rollout required. Reach People Others Can’t Most platforms are built around email, which leaves out much of the workforce. Guusto delivers recognition to frontline, contingent, and offline workers without requiring email, an app, or contact details upfront, via SMS, push notifications, QR codes, printed cards, intranet, TV displays, or existing frontline communication tools. No contact info on file? Route recognition to a manager for in-person handoff, so it reaches the people actually doing the work. Drive Adoption Without the Admin Programs often fail when participation drops after the launch excitement. Guusto is designed for sustained participation: AI recognition scores help employees get better at recognition, while proactive nudges surface people who are due for it. Manager insights and first-line approval workflows let leaders act without a central admin, and automated milestones ensure anniversaries, birthdays, and key moments are never missed, all without creating more work. Programs We Solve Guusto supports the recognition programs organizations actually run: - Milestones, Anniversaries, and Birthdays: Automated recognition for every personal achievement, so no moment is missed. - Manager-Led Recognition, Shoutouts, Nominations, and Peer-to-Peer: Equip leaders to recognize core values in real time, and build a culture of appreciation with company-wide shoutouts and visible social praise. - Performance and Incentive Awards: Reward high performance and incentivize key behaviors like safety streaks, attendance, learning milestones, and KPIs. Connects With the Systems You Already Use Guusto integrates with leading HRIS platforms, including Dayforce, UKG, Paycor, ADP, BambooHR, and Workday, so employee data, anniversaries, and milestones sync automatically. It also connects with Slack, Microsoft Outlook, and Microsoft Teams, and an open API supports custom integrations with any platform in your stack. Award-Winning Support, Every Step of the Way Every implementation is backed by Stevie Award-winning customer support, whether you’re launching a new program or scaling an existing one, to help you get it right and keep it running. Recognition Built for the Way Your Organization Actually Works One platform for every recognition program your organization runs. One platform. Every program. Every employee. ## Guusto Pros & Cons **What users like:** - Users love the **ease of use** of Guusto, appreciating its intuitive interface and quick access to rewards. (475 reviews) - Users love the **quick and easy redemption** of Guusto gift cards, which never expire and can be used anywhere. (262 reviews) - Users love the **variety of vendors** available on Guusto, making gift selection straightforward and enjoyable. (223 reviews) - Users love the **variety of redemption options** with Guusto, making it easy to enjoy different gifts quickly. (187 reviews) - Users love the **variety of vendor options** with Guusto, allowing flexible gift card redemption across many popular stores. (181 reviews) - Appreciation (159 reviews) - Convenience (145 reviews) - Recognition (145 reviews) - Selection (112 reviews) - Rewards (108 reviews) **What users dislike:** - Users find the **usage difficulty** of Guusto challenging due to initial confusion and lack of a tracking dashboard. (60 reviews) - Users find the **limited gift card options** can be frustrating, wishing for more brand variety and choices. (46 reviews) - Users find the **minimum redemption values** and currency restrictions limiting their gift card usability and options. (37 reviews) - Users express disappointment over the **lack of gift card options** , limiting redemption to US brands and digital formats only. (37 reviews) - Users find the **geographical limitations** of Guusto frustrating, affecting merchant availability and usability in certain areas. (34 reviews) - Users face **limited gift card options** , with delays in receiving cards and a lack of app convenience. (28 reviews) - Login Issues (27 reviews) - Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (26 reviews) - Limited Card Options (25 reviews) - Limited Vendor Options (23 reviews) ## Guusto Reviews ### 1. Customer Focus **Rating:** 5.0/5.0 stars **Reviewed by:** Waseema J. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Guusto?** Guusto is easy to use, reliable, and makes employee recognition simple and meaningful. The gift redemption process is smooth, and the variety of options is excellent. Highly recommended! **What do you dislike about Guusto?** Very little to dislike. The platform is easy to use and works well overall. More Choices maybe !! **What problems is Guusto solving and how is that benefiting you?** Guusto makes employee recognition simple and timely. It provides an easy way to reward and appreciate team members ! ### 2. Quick, Easy Employee Rewards with Plenty of Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** madison a. | Store Set up, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** This Platform is a quick and easy way to send rewards and gifts without severely limiting the options they have for the gift. It's also a great way to reward employees for their hard work. the platform is easy to use and functions well **What do you dislike about Guusto?** At this time I do not have anything specific that I dislike **What problems is Guusto solving and how is that benefiting you?** It solves the age old question of which gift card you should buy for someone since it gives you so many options to choose from making it easy for me to not feel like I have a useless prize/gift **Official Response from Guusto Team:** > Thanks for sharing your experience. :) Putting the choice in the hands of the recipient is the whole point — no more guessing, no more unused gift cards. Great to hear it's making rewards feel genuinely worthwhile for your team! ### 3. I love that I can choose where I want to spend my reinforcement from my company! 😊 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 05, 2026 **What do you like best about Guusto?** I love that I have the ability to hand select where I want my reinforcement to go! There are so many options to choose from. I also love the individualized notes my company utilizes to encourage and show appreciation, its overall a very positive experience! **What do you dislike about Guusto?** At first it was tricky to figure out the best way to verify my identity, but now it’s easy and quick to navigate for me! **What problems is Guusto solving and how is that benefiting you?** I love that my company switched to a digital gift card option, not only do I never lose my gift card now, it’s already loaded to my preferred accounts so I actually remember to use it! I also love that we are helping the planet by limited wasteful plastic cards that don’t get re used! **Official Response from Guusto Team:** > Thank you for this — what a thoughtful review! 🙌 You hit on so many things we're proud of: choice, personalization, digital convenience, and sustainability. And we love that your company is using the notes feature to make recognition feel genuine — that's the magic right there. So glad you're having a great experience, and thanks for sharing it on G2! :) ### 4. Love Guusto! **Rating:** 5.0/5.0 stars **Reviewed by:** Dani R. **Reviewed Date:** July 13, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy it is to use. I also like that I got to choose my own reward instead of receiving a predetermined gift card, which made it feel more personal and useful. **What do you dislike about Guusto?** Nothing! I love it! It is a great platform! **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of one-size-fits-all rewards by giving recipients the flexibility to choose something they actually want or need. That benefited me because I wasn’t limited to a specific store or gift card, I could choose a reward that was meaningful and useful to me. It also made the whole experience feel more personal and appreciated. **Official Response from Guusto Team:** > Your enthusiasm is contagious! You've perfectly captured why we're passionate about Guusto—it shifts recognition from transactional to genuinely personal. Choice matters, and the fact that you felt appreciated because of it means everything. Thanks for this! :) ### 5. Great tool for workplace appreciation **Rating:** 5.0/5.0 stars **Reviewed by:** Gagandeep Singh K. | Community living aide, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Guusto?** I have found Guusto to be a simple and effective employee recognition platform. It makes it easy to send digital rewards and appreciate team members in real time. The interface is user-friendly, and redemption options are flexible, which adds to the overall experience. It has helped improve engagement and recognition culture in our workplace. **What do you dislike about Guusto?** I didn’t experience any major issues with Guusto. Overall, it has been a smooth and positive experience. **What problems is Guusto solving and how is that benefiting you?** Guusto makes it easy for my workplace to recognize effort in real time. It solves the delay and complexity of traditional reward systems. For me, it helps create a more positive work environment where appreciation is immediate and meaningful. **Official Response from Guusto Team:** > Thank you for this amazing review! :) We're delighted Guusto is helping create a more positive and appreciative workplace. Your recognition of how it simplifies real-time appreciation is exactly what we strive for. We truly appreciate your support! :) ### 6. Easy Sign-Up and Reward Claiming with Great Employee Incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Samson N. | Equipment Operator, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Guusto?** Guusto is very easy to sign up with and claim your rewards. Great incentives for employees **What do you dislike about Guusto?** I haven't seen anything that I dislike about guusto yet, it could be implemented into our works network apps, which would make it more seamless **What problems is Guusto solving and how is that benefiting you?** It's a great solution for rewards for employees, the previous rewards were easier to lose track of or not receive, having it tied to its own site helps **Official Response from Guusto Team:** > Easy, incentive-driven, and no more lost rewards—that's the win! We hear you on wanting seamless integration with your work network. That's something worth exploring with your tech team or admin. Reach out to info@guusto.com and they can discuss possibilities for making it feel more connected to your workflow! :) ### 7. Fast, Fee-Free, and Easy to Use with Great Gift Card Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about Guusto?** Ease of use across the UI and integration with so many potential gift cards. The app is fast and easy to navigate and there don't appear to be any fees or costs for using it. Onboarding was easy with my work email. I didn't get a change to use the AI features but I wonder if they could maximize my point usage. **What do you dislike about Guusto?** Nothing so far. The app appears to work properly and provide an easy interface. **What problems is Guusto solving and how is that benefiting you?** Getting corporate gifts into employee hands quickly and easily while giving the employee a wide range of choice in how to use the gift. ### 8. Huge Selection of Gift Card Vendors for Easy Redemption **Rating:** 5.0/5.0 stars **Reviewed by:** Jason X. | Legal Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2026 **What do you like best about Guusto?** I liked best the vast range of vendors where I could redeem gift cards. **What do you dislike about Guusto?** I liked least that the page to redeem gift cards was several clicks away from the main page. **What problems is Guusto solving and how is that benefiting you?** The problem Guusto has solved is to have provided another way to recognize the hard work and efforts of coworkers. This benefits me by having greater rapport and teamwork with colleagues. ### 9. A Great Way to Recognize and Motivate Staff with Plenty of Options **Rating:** 4.5/5.0 stars **Reviewed by:** Emily M. | Assistant Manager of Facilities and Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Guusto?** It’s been very helpful to have a program that helps our staff feel appreciated and recognized. The variety of options available to them is amazing, too. I’m the Assistant Manager of the Facilities and Maintenance department, and we have over 315 employees during our peak season. These gift cards are a great way for us to recognize hard work while also incentivizing others to work hard. **What do you dislike about Guusto?** I haven't come across any at the moment! **What problems is Guusto solving and how is that benefiting you?** It is helping us recognize and appreciate both collaegues and staff members. **Official Response from Guusto Team:** > Thank you for your feedback! 😊 It’s wonderful to hear that Guusto is making it easy to show appreciation and motivate your team. We’re happy to support your efforts in recognizing hard work! ### 10. Highly Recommend using Guusto! Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism **Reviewed Date:** June 22, 2026 **What do you like best about Guusto?** What I like most about Guusto is the flexibility. Rather than being limited to a specific gift card, I can choose from a variety of retailers and rewards that are actually useful to me. The platform is easy to use, and redeeming rewards is quick and straightforward. **What do you dislike about Guusto?** The only downside I experienced was that the redemption process was a little confusing the first time I used it. It took me a few minutes to figure out how to transfer my reward, but once I understood the process, it became very simple and easy to use. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the problem of one-size-fits-all employee rewards. Instead of receiving a gift card to a store I may not use, I can choose a reward that is meaningful and useful to me. This flexibility makes the experience more personal and ensures that the reward is something I genuinely appreciate. As an employee, it allows me to get the most value from the recognition I receive. **Official Response from Guusto Team:** > There's a noticeable difference between recognition that feels generic and recognition that's actually tailored to what you value, and it sounds like Guusto helped make that shift for you. A few minutes of figuring things out the first time is a small trade-off for a process that becomes effortless afterward. Thank you for taking the time to share this! :) ### 11. easy **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh R. | Associate SE analyst , Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Guusto?** What I like most about Guusto is how easy it makes it to recognize and reward colleagues. The platform is straightforward to use, provides flexible gift options, and lets me send meaningful appreciation quickly and conveniently. **What do you dislike about Guusto?** The main downside is that gift and redemption options can vary by location, and finding the right choice may take some time. A simpler redemption process and more consistent merchant availability would improve the experience. **What problems is Guusto solving and how is that benefiting you?** Guusto helps make employee recognition simple and consistent. It allows us to quickly acknowledge colleagues’ contributions, celebrate achievements, and strengthen engagement, which helps create a more positive and appreciative workplace culture. **Official Response from Guusto Team:** > Easy recognition that builds culture—you nailed what we're after! :) The location and redemption friction you mentioned is real feedback we hear. Merchant availability varies by region because of retailer policies, which is tricky. On redemption—if the process feels unnecessarily complex, hit up info@guusto.com and they can help streamline it. Thanks for the balanced review! :) ### 12. Guusto Makes Employee Recognition Easy with Flexible Reward Options **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Guusto?** Guusto is super easy to use and provides a variety of redeemable cards from brands that I use regularly. It also provides a virtual Mastercard option that I can use anywhere! My company uses it for employee milestones, "Thank You" recognition for employees that go above and beyond or just a little moral boost after a tough week. **What do you dislike about Guusto?** Nothing. It is super easy to use! If I had one dislike it would be understanding how to create an account - but that was a very minor learning curve for me. **What problems is Guusto solving and how is that benefiting you?** It allows our team to thank employees quickly and easily with a reward that is actually wanted. No more gift certificates to a restaurant I don't like or recognition in a team meeting that, while means something, isn't exactly a tangible reward. **Official Response from Guusto Team:** > Thanks so much for sharing your experience on G2! :) We’re thrilled to hear that Guusto makes employee recognition easy and that your team enjoys the flexibility to choose rewards that truly matter. It’s wonderful to know it’s helping you celebrate milestones, show appreciation, and boost morale in a meaningful way! :D ### 13. Very nice incentive for employers and rewarding method. **Rating:** 5.0/5.0 stars **Reviewed by:** Husain A. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2025 **What do you like best about Guusto?** Ability to redeem at any merchants, and custom rewards. Delivery is supported on email msg and other method and Guusto cards have high satisfaction rate among employers and employees. **What do you dislike about Guusto?** There’s a large variety of support partners, and overall it’s easy to redeem. **What problems is Guusto solving and how is that benefiting you?** It is solving the problem of low employee satisfaction by incentivising them through guusto rewards. Helps in employee recognition and awards for performance increase. **Official Response from Guusto Team:** > Thank you for this thoughtful and comprehensive review. Your observation about improved employee satisfaction and performance recognition is exactly the impact we strive for. We're grateful to be your partner in building a more engaged, motivated team! :) ### 14. A seamless and highly flexible platform for employee recognition **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Guusto?** Guusto makes it incredibly easy to send rewards. The user interface is very intuitive, so managers can send gift cards in just a few clicks. What I appreciate most is the flexibility it gives recipients: they can choose exactly what they want from a large list of partner merchants. Guusto also stands out because it doesn’t charge markups or hidden fees on rewards, which means 100% of our budget goes directly to employees. **What do you dislike about Guusto?** There isn't much to complain about. If I had to pick something, the mobile app experience could use a few UI updates to make it as flawless as the desktop version. Also, while their merchant list is great for North America, we'd love to see even more localized options for our international team members. **What problems is Guusto solving and how is that benefiting you?** We use Guusto to drive employee engagement and build a culture of recognition, especially across our remote and hybrid teams. Before Guusto, sending physical gifts or managing different digital vouchers was an administrative nightmare. Now, we have a centralized system that tracks our budget, empowers managers to reward instantly, and makes our team feel genuinely appreciated. **Official Response from Guusto Team:** > There's a real difference between recognition that feels like an administrative chore and recognition that feels effortless and instant, and it sounds like Guusto has helped your team make that shift, especially across remote and hybrid setups. :) The note on mobile polish and expanding international merchant options is well taken, and it's exactly the kind of insight that helps us prioritize what comes next. Thank you for sharing such a thorough perspective! :) ### 15. Guusto Makes Employee Recognition Simple, Meaningful, and Real-Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Guusto?** What I like most about Guusto is how it keeps employee recognition simple, meaningful, and accessible. Instead of treating recognition as just another rewards program, Guusto supports organizations in building stronger workplace cultures by encouraging genuine appreciation and celebrating great work in real time. I also value that the approach feels both practical and truly impactful, helping teams feel appreciated, engaged, and more connected. **What do you dislike about Guusto?** One area where Guusto could improve is by offering more customization and flexibility for different organizational needs. While the platform is straightforward and easy to use, some users may benefit from additional personalization options, deeper reporting features, or more integrations with other workplace tools. Overall, these are opportunities for enhancement rather than major concerns, as the platform already provides a strong employee recognition experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the challenge of ensuring employees feel recognized and appreciated in a consistent and meaningful way. Many workplaces struggle with engagement, morale, and retention when recognition is infrequent or overlooked. By making it easy to acknowledge and reward contributions, Guusto helps create a more positive and connected work environment. This benefits me by fostering a culture where efforts are valued, motivation is higher, and team members feel more engaged and supported in their work. **Official Response from Guusto Team:** > This is one of the most thoughtful reviews we've received and we're truly grateful. 🙌 You've captured both the heart of what Guusto does and the honest opportunities ahead. Deeper reporting, more integrations, greater flexibility — all on our radar. Thank you for investing the time in this review! ### 16. Guusto is Great for clients and referral partners! **Rating:** 5.0/5.0 stars **Reviewed by:** Glen W. | Mortgage Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Guusto?** How simple and easy it is to use the Guusto mobile app to send quick rewards to clients and referral partners. **What do you dislike about Guusto?** Everything is good...nothing that I don't like **Recommendations to others considering Guusto:** If you want a quick, efficient rewards program for your clients and referral partner, look no further...Guusto is awesome! **What problems is Guusto solving and how is that benefiting you?** Fast, Quick and Efficient in providing a rewards program for clients and referral partners. **Official Response from Emma Wang:** > Hi Glen, Thanks for leaving us a review, we're so glad to hear that you love using Guusto! Reach out anytime if you have any questions, and thanks for being an awesome Guusto member :) Muucho Guusto, Emma ### 17. No Delays, Straightforward, and Flexible Silence Settings **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah H. | Upi gas station attendant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** No delays, it’s very straightforward and isn’t hard to understand compared to other email apps where I’ve had trouble with. Love how you can. Silence the app for just an hour if you’d like or as long as you want that’s my favourite part. **What do you dislike about Guusto?** Honestly, nothing that I really dislike about gusto **What problems is Guusto solving and how is that benefiting you?** I like how you can put the setting on DND specifically through the app it’s very nice to just have a time to unplug definitely have helped with any overwhelming emails **Official Response from Guusto Team:** > Thanks for your review! 😊 It’s wonderful to hear that Guusto is simple, reliable, and helping you take breaks when needed with the DND feature. We appreciate you taking the time to share this! ### 18. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 28, 2026 **What do you like best about Guusto?** What I like best about Guusto is how easy it makes employee recognition and rewards. The platform is very simple to use, and sending rewards or eCards to employees is quick and convenient. I also like that recipients can choose their own gift, which makes the reward more meaningful and flexible. Guusto helps improve employee motivation, appreciation, and workplace culture by making recognition easy and accessible for everyone. **What do you dislike about Guusto?** What I dislike about Guusto is that sometimes the gift options are limited depending on the location, and some rewards may take time to be redeemed. Also, the platform could offer more customization options for messages and rewards. Overall, the system works well, but adding more gift choices and faster redemption would improve the user experience. **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of employee recognition and rewards by making it easy for managers and coworkers to appreciate each other’s work. In many workplaces, employees feel undervalued because recognition is not given regularly or the reward process is complicated. Guusto provides a simple platform to send rewards, eCards, and recognition instantly. This benefits me by making recognition more frequent and meaningful. It improves motivation, job satisfaction, and workplace morale. It also makes it easy to send and receive rewards without complicated processes, which saves time and improves overall workplace culture. **Official Response from Guusto Team:** > Thanks so much for the awesome review! :) We’re really happy to hear that Guusto makes recognition simple, meaningful, and easy to share across your team. We appreciate your feedback on merchant variety and customization—please feel free to reach out to info@guusto.com with any specific merchants you’d like to see, and we’ll keep it in mind as we expand. Our team can also walk you through available customization options based on your plan if you’d like more details. :) ### 19. Guusto’s Flexible Rewards Work Everywhere Online **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Software Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Guusto?** Guusto can be used at so many different online stores or as a digital credit card. Absolutely love the flexibility it offers. **What do you dislike about Guusto?** Guusto has an option to have the funds put on a physical credit card and sent to you. There is a fee, which is understandable, but an additional monthly fee is charged as well. **What problems is Guusto solving and how is that benefiting you?** When an employee goes above and beyond in their job expectations, management is able to show their appreciation by giving the employee a Guusto gift amount. **Official Response from Guusto Team:** > Thank you! 😊 Flexibility across online stores and digital payments is something we're really proud of — glad it's making a difference for your team. Just to clarify on the fees — the $8 physical card fee goes directly to Mastercard, not Guusto. The monthly fee you're seeing is tied to your Guusto plan, not the card delivery. If you'd prefer to avoid the physical card fee altogether, Virtual Mastercards are available at no extra cost and work just as seamlessly online. ### 20. Straightforward, great selection of vendors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** Guusto made redeeming my gift card feel like a treat instead of a chore! The vendor selection was huge, I loved having so many fun options to pick from instead of being stuck with one boring gift card. The whole process was super straightforward, no confusing steps or hoops to jump through. 10/10 would happily receive another Guusto gift! **What do you dislike about Guusto?** Honestly, nothing major comes to mind! If I had to nitpick, maybe a few more local/small business vendor options could make the selection even better, but that's a tiny wishlist item, not a complaint. Overall a smooth, no-fuss experience. **What problems is Guusto solving and how is that benefiting you?** Guusto takes the guesswork out of gifting. Instead of getting a card for one specific store that might not be useful, it lets the recipient (me!) pick something I'll actually enjoy. As an employee, it made receiving a work gift card feel personal and flexible rather than generic. Big win for convenience. **Official Response from Guusto Team:** > This review just made our whole day! 🙌 Flexible, personal, and actually enjoyable — that's exactly the vibe we're going for. Got local vendors in mind? Drop them at info@guusto.com — we'd love to hear your suggestions! :) ### 21. Effortless Recognition and Seamless Rewards Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo L. | Night auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Guusto?** Guusto makes it incredibly easy to recognize people in a timely and meaningful way. I love how fast it is to send a reward, how flexible the redemption options are, and how the platform removes all the administrative friction that usually comes with recognition programs. It genuinely helps build a positive culture because appreciation becomes effortless **What do you dislike about Guusto?** The main challenges I’ve run into are login issues on mobile devices and difficulties signing in with email providers other than Gmail. Outlook and similar accounts often require multiple attempts or don’t authenticate smoothly, which slows things down when I’m trying to access the platform quickly **What problems is Guusto solving and how is that benefiting you?** Guusto has made employee recognition much more efficient for us by providing a straightforward and quick method to send rewards, eliminating the need for manual tracking or extra administrative work. It addresses the issue of inconsistent or delayed appreciation by allowing recognition to be given instantly and effortlessly. The wide range of redemption options means that recipients can choose something truly meaningful to them, which has boosted engagement and significantly enhanced the impact of our recognition initiatives. **Official Response from Guusto Team:** > Thank you so much for sharing your feedback! :) We’re thrilled to hear that Guusto is helping make recognition quick, meaningful, and easy for your team. It’s wonderful to hear how much Guusto has helped streamline your recognition process and enhance engagement — your insights are invaluable as we continue improving the platform! We also really appreciate you sharing the challenges with signing in on mobile and with non-Gmail accounts. Our team will be working on implementing single sign-on (Google Sign-In), so hopefully this will be available as an option in the future and make logging in on the app even smoother for everyone. :) ### 22. Simple Layout That Makes Sharing Group Success Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Katelyn L. | ABA Program Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Guusto?** The layout is very simple to use and is a great source to share group success **What do you dislike about Guusto?** I am still learning the program and where to find things but overall not much to complain about **What problems is Guusto solving and how is that benefiting you?** For our company Guusto was an opportunity to allow people to share successes within the team which they have not been able to do before **Official Response from Guusto Team:** > Love that the layout feels intuitive! Even better—you're building a culture where team wins get celebrated. That's huge! :D You're still learning, which is awesome. If you ever need a hand finding something, just shout at info@guusto.com - we'll be there to support you! :) ### 23. Effortless Employee Recognition with Vast Gift Options **Rating:** 5.0/5.0 stars **Reviewed by:** Vinny W. | Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Guusto?** I enjoy Guusto for employee recognition because it's so easy to give a Guusto gift card instead of searching for things for employees. There are a lot of options to choose from, and it's not limited to one or two stores, which I find really convenient. I love that there are plenty of online stores where you can grab a gift card and use it online instead of having to go to the store. Everything about Guusto works really well for me, and the initial setup was very easy. **What do you dislike about Guusto?** Nothing **What problems is Guusto solving and how is that benefiting you?** Guusto simplifies employee recognition by offering plenty of online stores to choose from, making it easy to grab a gift card without needing to visit a store. **Official Response from Guusto Team:** > Thanks so much for the great review on G2! 😊 We’re thrilled to hear you’re enjoying the flexibility and convenience. That’s exactly what we aim for! ### 24. Straightforward Rewards You Can Redeem at 100+ Retailers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Guusto?** When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I can redeem at over 100 retailers. **What do you dislike about Guusto?** Occasionally the redemption process can be slightly clunky — if you want to split your gift across multiple retailers, it works but isn't always intuitive the first time around. **What problems is Guusto solving and how is that benefiting you?** The biggest problem Guusto solves is making recognition actually happen. In most workplaces, appreciation is inconsistent — managers mean well but milestones get forgotten and good work goes unacknowledged simply because there's no easy system in place. Guusto fixes that by automating the process so recognition is timely and reliable, not an afterthought. **Official Response from Guusto Team:** > A reward that's simple to understand and flexible enough to use across over 100 retailers — that's the experience we aim for every time. The split redemption flow is designed with a few extra steps to make sure each portion is allocated correctly, so it may take a moment to get used to the first time around. Thank you for the honest and detailed feedback! ### 25. Genuine, Inclusive Employee Recognition That Strengthens Team Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Unnati P. | Pharmacist, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I appreciate that the platform makes it easy for companies to recognize employees in a genuine and inclusive way, which can improve motivation and team connection. **What do you dislike about Guusto?** redemption options limited So need more options **What problems is Guusto solving and how is that benefiting you?** Guusto makes recognition simple, timely, and visible, which helps create a more positive and connected work culture. The benefit for me is that it makes appreciation feel more genuine and accessible. Instead of recognition only happening during annual reviews or formal programs, teammates and managers can acknowledge good work in real time. **Official Response from Guusto Team:** > Thank you for your review — real-time, genuine recognition is exactly the culture shift we're here to support! 🙌 On the merchant selection, we'd love to hear what you have in mind — send your suggestions to info@guusto.com and we'll take note! :) ### 26. Easy, Efficient Coworker Rewards That Always Bring a Smile **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna C. | Personal Insurance Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Guusto?** I love being able to reward my coworkers. Guusto Cards always bring out a smile in people, I love this feature of my job. Navigating the interface is quite easy and straight forward. It handles requests quickly and efficiently and we utilize it often. I haven't had any issues but if I had, I'm sure I would have the support I needed from Guusto. **What do you dislike about Guusto?** I have not experienced any issues with this program. **What problems is Guusto solving and how is that benefiting you?** Guusto allows us to have no problems in relation to customer referrals! **Official Response from Guusto Team:** > Thanks for sharing this wonderful review! :) Those little moments of appreciation between teammates really do add up, and knowing the experience is smooth and efficient from start to finish makes it even better. It's also great to hear it's making a difference with customer referrals too! We're glad to be a part of your team's day-to-day, and we're always here if you ever need anything. ### 27. Useful Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Gayla J. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Guusto?** Exceptional customer experience—they solved my issue quickly and politely. I highly recommend Guusto. The quality of the products has exceeded my expectations. Their dashboard is user-friendly, and it’s easy to navigate and choose the gifts I want. Guusto also has loads of features, and I’m looking forward to creating frequent shoutouts for my peers. **What do you dislike about Guusto?** I have not found any downside to Guusto. **What problems is Guusto solving and how is that benefiting you?** I do not have any problems that require resolving. **Official Response from Guusto Team:** > There's something special about a tool that not only works well but actively makes you want to use it more, and hearing that you're already looking forward to celebrating your peers is a wonderful sign. :D Combined with a smooth support experience, that's everything we hope to deliver. Thank you for sharing this! <3 ### 28. All-in-One Mobile Access with Easy Gift Sending **Rating:** 4.5/5.0 stars **Reviewed by:** Kertonna M. | Chef manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Guusto?** I like that it’s all available on my phone, and that I’m also able to send gifts to someone. **What do you dislike about Guusto?** I haven’t been here long enough to say anything negative yet, so I guess this is something I’ll have to come back to and answer another time. **What problems is Guusto solving and how is that benefiting you?** It helps me connect faster with people in my field. **Official Response from Guusto Team:** > Thanks so much for your review! :) We're happy to hear you're enjoying the convenience of managing everything from your phone and how easy it is to send gifts to others. It's also great to know Guusto has been helping you build connections more easily. We appreciate you giving us a try, and we hope your experience continues to be a positive one. Thanks again for your support! <3 ### 29. Simple, Flexible Recognition with Plenty of Redemption Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Alina M. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Guusto?** I really like how simple and flexible Guusto is to use. It makes recognizing and rewarding people quick and easy, and I like that recipients have a lot of choice in how they redeem their gift. **What do you dislike about Guusto?** The redemption process can take a moment to figure out the first time **What problems is Guusto solving and how is that benefiting you?** Guusto makes employee recognition fast and easy, without the hassle of manual gift cards or reimbursements. It saves time, keeps things organized, and lets people choose how they want to use their reward. **Official Response from Guusto Team:** > Glad the platform is saving time and keeping things organized! 😊 The first redemption can take a moment to navigate, but most users find it clicks quickly. If anyone on your team needs guidance, we're always reachable at info@guusto.com! ### 30. Flexible Gift Cards That Feel Like a Real Reward **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | Payment Plan Unit, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Guusto?** My workplace gave me a gift card for being last month’s peak performer. That way, I don’t have to pay extra taxes, and I can use a gift card of my choice. **What do you dislike about Guusto?** The physical prepaid credit card costs $8, and the admin fee feels steep. **What problems is Guusto solving and how is that benefiting you?** Not having to pay tax and still getting benefits from work is great. **Official Response from Guusto Team:** > Congrats on being last month's peak performer! :D We're thrilled the flexibility and tax benefits are resonating with you. On the $8 fee - we want to clarify that this is actually charged by Mastercard directly for the physical card delivery, not by Guusto. It covers the cost of producing and shipping the card to you. We understand it feels steep, but it's outside our control. The Virtual gift card options don't have this fee if that's an option for you! :) ### 31. Showing your appreciation has never been easier with Guusto **Rating:** 4.5/5.0 stars **Reviewed by:** Matt D. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Guusto?** The ease of use of the platform, the ability to create teams and preload your crew so you can easily select an employee to send appreciation in form of a gift. Also, the report function and tracking have both come in very handy and are something I use regularly. **What do you dislike about Guusto?** So far so good - there was a bit of time I had to wait to secure my account and use of a credit card vs loading in funds with a cheque or transfer, but overall Guusto has been a positive experience. **What problems is Guusto solving and how is that benefiting you?** It has solved my want to show my staff an extra level of appreciation and the ease of using this platform has given me a simple option that has an overall positive impact on team morale and makes my life easy with the simplistic, yet complete platform. **Official Response from Guusto Team:** > Thank you for sharing your experience! We're delighted to hear that Guusto has made it easier to recognize your team and positively impact morale. We appreciate your note about account setup and payment options—your feedback helps us continue improving the overall experience. :) ### 32. Simple, Easy-to-Use Software with Plenty of Store Options to Choose From **Rating:** 4.5/5.0 stars **Reviewed by:** Ashleen B. | Student at University, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2026 **What do you like best about Guusto?** I like that there are a variety of stores i can choose from! Software is simple and easy to use. **What do you dislike about Guusto?** Maybe if there could be a few more stores to choose from that could be nice. Also if there was no minimum or max limit for different stores. **What problems is Guusto solving and how is that benefiting you?** I didn't really have problems as I used it for winning a giftcard for my university. **Official Response from Guusto Team:** > This is fantastic feedback! We love that you're enjoying the store variety and ease of use. :) For additional merchants - feel free to share your suggestions at info@guusto.com. As for min/max limits, each merchant determines their own gift card values and restrictions. These are established by the retailers themselves, so they vary by store. ### 33. Well-Designed, User-Friendly Software That’s a Joy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Stanis M. | MIS, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Guusto?** My organization is using this product, and I find it to be a great idea: a well-designed, user-friendly piece of software that I’d also use for my personal needs. It’s always enjoyable to look at and use, both in the app and in the web version, and it feels properly built and integrated. **What do you dislike about Guusto?** So far, based on how I’ve been using it, there’s nothing I dislike. **What problems is Guusto solving and how is that benefiting you?** For the way I use it, it’s simply nice to receive small appreciations from my superiors. **Official Response from Guusto Team:** > This made our day — thank you! 🙌 Knowing that the experience feels polished and enjoyable across both platforms is something we take a lot of pride in. And those small moments of recognition from leadership really do go a long way. Hope to keep earning that enthusiasm! :) ### 34. Great follow up! **Rating:** 5.0/5.0 stars **Reviewed by:** Marie Grote: C. | Finance Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Guusto?** I find the program easy to use and the helpline always responds quickly to any issues I have to address. The feedback we have gotten from our clients has been good and we are happy to continue to use Guusto in the future. **What do you dislike about Guusto?** Nothing at this point as I am a new user. **What problems is Guusto solving and how is that benefiting you?** They give me step by step answers to help me use the program more effectively or use different options. **Official Response from Guusto Team:** > Thank you for the kind feedback! We're so glad to hear that you found the platform easy to use and that our customer support team was able to assist you. We’ll be sure to pass your feedback along to them — they’ll be happy to hear it! If you need anything else, don’t hesitate to reach out :D ### 35. Effortless, Meaningful Recognition That Builds a Culture of Appreciation **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | Surveillance, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Guusto?** What I like most about Guusto is how it makes recognition feel both effortless and genuinely meaningful. It’s not simply about sending a gift; it helps create a culture where appreciation is visible, frequent, and clearly aligned with company values. **What do you dislike about Guusto?** What I dislike about Guusto is the limited international redemption options, which can be restrictive for global teams. Also, the lack of a mobile app reduces on-the-go accessibility. The reporting features could use more customization, and bulk sending can feel a bit cumbersome. Finally, deeper integrations with other platforms would make the overall experience smoother and improve usability. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve several key challenges around employee recognition, engagement, and program management, and the benefits feel tangible. Many organizations struggle to recognize employees consistently, and Guusto makes it easy to send instant, meaningful recognition—whether that’s a gift card, an eCard, or an award. **Official Response from Guusto Team:** > Thank you for taking the time to share such thoughtful feedback. :) We’re really glad to hear that Guusto helps make recognition feel authentic and visible, and that it supports a culture of appreciation aligned with company values—that’s exactly what we strive for. Regarding your suggestions: we currently offer a wide selection of merchants, which you can explore on our website via the dropdown menu here: https://guusto.com/merchants-list. We continue to expand this list to better support global teams. For mobile access, Guusto does have a mobile app available to most users. The main exception is when a company’s program is set up through SSO, in which case mobile access may be restricted by the organization’s configuration. We also really appreciate your feedback around bulk sending, reporting flexibility, and integrations. If you’re open to sharing more details on what would make bulk uploads easier or reports more customizable, feel free to reach out to us at info@guusto.com. We actively review this input and consider it as part of our ongoing product improvements. :) ### 36. Straightforward to use with a great vendor selection and lots of flexibility for the end-user **Rating:** 5.0/5.0 stars **Reviewed by:** R J. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Guusto?** It is straightforward to use as an employer, has good selection of vendors the recipient can use, and is easy to use for the recipient. **What do you dislike about Guusto?** So far I am quite pleased with it, so no complaints as yet. **What problems is Guusto solving and how is that benefiting you?** Our previous employee reward/recognition program accumulated points that the employee could only redeem for products that the program offered. The selection was not great and many employees sat on large amounts of unredeemed points because there was nothing they wanted from the selection the program had available. With Guusto the employee has a much wider range of vendors and therefore products to choose from, and even if their reward was not enough to outright purchase an item from one of those vendors, they can partially subsidize the purchase if they so choose with their Guusto redemption. **Official Response from Guusto Team:** > We’re thrilled to hear Guusto is making employee rewards and recognition more flexible and enjoyable! It’s great to know that having a wide range of vendor options is helping your team make the most of their rewards. Thank you for sharing your experience! :D ### 37. Makes it easy for busy Managers to recognize employees and partners **Rating:** 5.0/5.0 stars **Reviewed by:** Karen L. | Director, Business Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Guusto?** Really like how easy and efficient the system is to use. I can easily send multiple gifts at once, while still being able to personalize each message. The dashboard is great, and I like that I can scroll through other people's notes of recognition to help me stay informed about what's going on in the office and who are champions are in each business unit. **What do you dislike about Guusto?** Ok, this is a small thing and maybe specific to my firm, but I really wish this was available via SSO. **What problems is Guusto solving and how is that benefiting you?** It completely eliminates the need for me to go buy a gift card and then submit an expense report. My budget is automatically allocated to the system each month and the system keeps track of what I've used/remaining. I've actually noticed that more Leaders are inclined to proactively send out recognition messages or gifts because the tool is so handy. Anything that makes it easier for Leaders to recognize their employees or business partners is a great tool in my book! Recognition is often missed, but so important. **Official Response from Guusto Team:** > Thanks so much for your thoughtful feedback! We’re thrilled to hear that Guusto is making it easier for you to recognize employees and partners while keeping things efficient and organized 🙌 Regarding SSO, we do offer it on our Premium plan—this could make logging in even smoother for your team. We've attached a link to our pricing page below so you can see the details and plan options. We really appreciate you sharing how Guusto is helping drive recognition and making it easier for Leaders to celebrate their teams! :) ### 38. Smooth, Hassle-Free Gift Card Redemption with Plenty of Brand Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Anshim L. | Restaurant Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Guusto?** The platform was easy to use, redeeming my gift card was quick and hassle-free, and I liked the wide variety of brands and stores available. **What do you dislike about Guusto?** I didn't experience any major issues with Guusto. The platform was easy to navigate, redemption was simple, and everything worked as expected. Overall, it was a smooth and convenient experience from start to finish. **What problems is Guusto solving and how is that benefiting you?** Guusto makes it easy to receive and redeem employee rewards without any hassle. It offers a wide selection of gift card options, making rewards more flexible and convenient to use. **Official Response from Guusto Team:** > Your enthusiasm shines through every word! Easy navigation, hassle-free redemption, flexible choices—you've painted the ideal Guusto journey. We're thrilled it all came together so smoothly for you. Thanks for recognizing what makes us different! <3 ### 39. Flexible, Easy-to-Use Gift Cards with Plenty of Vendor Choices **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Guusto?** I like the flexibility that Guusto provides. It allow you to choose how and when to redeem your gift card. It provides many vendors through which to redeem your gift card. Its like having a blank cheque of how to use your gift card. **What do you dislike about Guusto?** I did not dislike anything about Guusto. It was easy to use and navigate **What problems is Guusto solving and how is that benefiting you?** It helps employers find a good way to appreciate their employees **Official Response from Guusto Team:** > Your own terms, your own choice, your own timing — that's the whole idea! 🙌 Really glad it's translating into genuine appreciation between employers and their teams. Thanks for the kind words! :) ### 40. Simple, Flexible Employee Recognition That Builds a Positive Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Ashneet K. | insurance advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and flexible it makes employee recognition. It allows instant, meaningful rewards that can be sent quickly, and recipients can choose how they want to redeem them. It’s easy to use, works well for remote or in-person teams, and helps create a positive culture of appreciation without adding extra administrative work. **What do you dislike about Guusto?** Sometimes the reward options feel a bit limited, and it could have more customization or reporting features. **What problems is Guusto solving and how is that benefiting you?** Guusto helps solve the problem of slow, inconsistent employee recognition by making it instant and easy to send rewards. This benefits me by saving time, improving team morale, and making appreciation more consistent and meaningful. **Official Response from Guusto Team:** > We’re thrilled Guusto is helping make recognition simple, flexible, and meaningful for your team! Thanks for sharing your feedback—we’ll keep your notes on customization and reporting in mind as we continue improving. ### 41. Fantastic, great response time with great results! **Rating:** 5.0/5.0 stars **Reviewed by:** Dale L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Guusto?** So many options! Allows to put in amount of money for multiple cards **What do you dislike about Guusto?** Merchants that were highly preferred are no longer available **What problems is Guusto solving and how is that benefiting you?** I chose a merchant ($150) and the merchant had an error and couldn't give me the give card, i followed up with Guusto team and within 5 minutes I had an email back from Uche as they were working on it and it was resolved quickly! **Official Response from Guusto Team:** > 5 minutes to resolution — that's our team at their best! 🎉 Really glad Uche could turn that around so quickly. On the preferred merchants no longer available, we'd love to hear more at info@guusto.com. Your feedback genuinely helps! :) ### 42. Great Employee Recognition Reward **Rating:** 5.0/5.0 stars **Reviewed by:** Navneet S. **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** I like that Guusto is easy to use and gives me flexibility to choose where I redeem my reward. **What do you dislike about Guusto?** I don’t have any negatives, but it would be nice to have even more places where the reward can be used. **What problems is Guusto solving and how is that benefiting you?** Guusto makes employee recognition quick and flexible. It benefits me by letting me receive rewards easily and use them at places that are convenient for me. **Official Response from Guusto Team:** > Glad it's working the way it should. 🙌 On expanding the vendor options — we hear that a lot and we take it seriously. If you have specific places in mind, info@guusto.com is the best place to share them. ### 43. User-Friendly, Fast, and Great Chat Support—Worth Every Penny **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjana P. | Insurance Broker, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Guusto?** Ability to choose different merchants user friendly easy access chat support is great fast performance easy connectivity to different apps and email definitely getting my moneys worth **What do you dislike about Guusto?** i have not faced any downsides to guusto thus far **What problems is Guusto solving and how is that benefiting you?** ability to access different merchats through one website and ability to choose different amounts for each merchant **Official Response from Guusto Team:** > You've painted a beautiful picture of what Guusto delivers! :D User-friendly, fast, and accessible—those are design goals we care deeply about. And shout-out to our chat support team—they pour their hearts into helping users like you. <3 We're honored you feel it's worth every penny! ### 44. Quick, Flexible Recognition That Fits Everyone’s Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | Machine Shop Foreman, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Guusto?** The ability to quickly and effeciently recognize people in the organization and also the flexibility for the recipient to choose something that suits their needs **What do you dislike about Guusto?** It would be better if there was more visibility in the organization. The outreach isn't highly visible **What problems is Guusto solving and how is that benefiting you?** It frees up people to focus on other things rather than employee recognition **Official Response from Guusto Team:** > Thanks for your feedback - we truly appreciate it! :) ### 45. more UI-Friendly Experience with Perfect Features **Rating:** 5.0/5.0 stars **Reviewed by:** ali m. | Assistant Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** it has UX friendy, but I perefer better UI, but the all other features are perfect **What do you dislike about Guusto?** I can give you the example, last time I redeemed my dollars amount to apple's giftcard, they offer 2 months free of Apple TV because of add money to my Apple ID, maybe Guusto can negotiote with other merchants about like this offer, it's goint to be win win for you and your users. **What problems is Guusto solving and how is that benefiting you?** I can not see any **Official Response from Guusto Team:** > We really appreciate your thoughtful feedback! 😊 We're continuously working on the visual experience, so your input on the UI is well noted! ### 46. Simple, Flexible Recognition with Personalized Gift Card Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Guusto?** What I like best about Guusto is how simple and flexible it is. The platform makes it easy to send recognition and rewards instantly, and the fact that recipients can choose their own gift cards from a wide variety of brands makes it feel more personal. Plus, there’s no wasted budget on unredeemed rewards, which is a huge win for both companies and employees. **What do you dislike about Guusto?** What I dislike most about Guusto is the limited reporting and analytics. While the platform is user-friendly for sending rewards, pulling detailed data on redemption rates, spending trends, or team engagement can be challenging. Also, the selection of brands, while decent, may not always include more niche or local options that some recipients prefer. Lastly, the mobile app experience can sometimes feel less polished compared to the desktop version. **What problems is Guusto solving and how is that benefiting you?** Lack of choice for recipients – Many reward programs offer a single or limited set of options. Guusto lets recipients choose from hundreds of brands. **Official Response from Guusto Team:** > We really appreciate the detailed feedback! 😊 Knowing that recipient-driven rewards are eliminating wasted budgets is exactly the outcome we're after. On the reporting side, kindly feel free to reach out to us at info@guusto.com and we'll be able to look inbto this together! And for local or niche merchants, please drop your suggestions at the same email — that kind of input directly informs how we grow the network. The mobile experience is also on our radar, so stay tuned! ### 47. So Many Redemption Options—Super Easy and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby P. | Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Guusto?** I love that there are so many places to choose from when choosing to redeem your gift card. It's also super easy and so quick! **What do you dislike about Guusto?** There is nothing that I dislike about Guusto! **What problems is Guusto solving and how is that benefiting you?** Guusto is a great program for employers to use for employees as it gives so much flexibility in what you can choose to redeem. **Official Response from Guusto Team:** > Thanks for your kind feedback! It’s great to hear the process has been smooth and that the range of choices adds value. We’re happy Guusto is helping make employee recognition more flexible. :) ### 48. A Great Way to Shout Out and Appreciate Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie C. | Barporter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Guusto?** It helps us connect with the people we want to shout out, or even give a quick pep talk to. It’s also a great way for companies to give back to their employees and show appreciation. **What do you dislike about Guusto?** Nothing, I guess some software updates in the app **What problems is Guusto solving and how is that benefiting you?** Being able to connect to other coworkers. **Official Response from Guusto Team:** > Thanks for your feedback! Connecting people, giving back, showing genuine appreciation—you get the Guusto vibe! :D Love that it's bringing your team closer. On the app updates - we're always tweaking things. ### 49. Great platform for Easy and Meaningful Employee Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Gerald F. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Guusto?** Guusto is Super simple to use and works for everyone. It has a flexible rewards employees actually want. Guusto makes recognition easy and consitent. **What do you dislike about Guusto?** I think Guusto could improve by adding more companies/merchants to choose from when redeeming rewards. **What problems is Guusto solving and how is that benefiting you?** It helps solves the problem of inconsitent and manual employee recognition. It makes it wasy to recognize employees quickly and fairly, instead of relying on informal or delayed appreciation. This benefits me because recognition becomes more timely and meaningful, which helps improve motivation and morale. **Official Response from Guusto Team:** > Thanks for the thoughtful feedback on Guusto! :) We’re happy to hear you find it easy to use and effective for delivering consistent, meaningful recognition across your team. We also appreciate your note about adding more merchants—please feel free to send any suggestions our way anytime at info@guusto.com! ### 50. Easy to Use and a Great Way to Appreciate Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Sidharth N. | Insurance Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Guusto?** It's very easy to use and a best way to appreciate work of the employees. **What do you dislike about Guusto?** Just started using it, dont have any complaints as of now **What problems is Guusto solving and how is that benefiting you?** Solving problem of easy access to gift cards with various companies. It benefits me by appreciating the work I do ## Guusto Discussions - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote - [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+03%3A07%3A38+-0500&secure%5Bsession_id%5D=9ba96b25-6258-4791-b1f5-84391f07bcd0&secure%5Btoken%5D=3bf38958f1edf92bd2842713e48d642a6ccc1743ec34d5e19016c5354fe21f3b&format=llm_user) ## Guusto Integrations - [Axonify](https://www.g2.com/products/axonify/reviews) - [Empresa HR](https://www.g2.com/products/empresa-hr/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PeopleHub](https://www.g2.com/products/peoplehub/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Guusto Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards ## Top Guusto Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,524 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,251 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,894 reviews)