easy to navigate and many shops to browse.

I like that Guusto is simple and flexible. It makes it easy to recognize and appreciate people in a meaningful way, while giving recipients the freedom to choose a reward that works best for them. Review collected by and hosted on G2.com.

It does not have Amazon as one of the important shopping places.

One thing I dislike about Guusto is that the selection of gift options can sometimes feel limited, especially depending on the recipient’s preferences or location. I would also like to see more variety in participating retailers and restaurants. The platform could be a little more intuitive to navigate, and the process of finding, selecting, and redeeming rewards could be more streamlined. Adding more personalized options and making it easier to browse available rewards would improve the overall experience. Review collected by and hosted on G2.com.

What I like best about Guusto is its focus on making recognition and appreciation a meaningful part of the workplace. I really value the idea that employees should feel seen and appreciated for their contributions, and I like how Guusto makes that simple and accessible. I’m especially drawn to the positive impact this can have on employee engagement, workplace culture, and overall well-being. Review collected by and hosted on G2.com.

I don’t have any major dislikes about Guusto. From what I’ve seen, it seems like a thoughtful platform with a strong focus on employee recognition and engagement. Review collected by and hosted on G2.com.

My experience with Guusto, has been the best. Most of the time I either end up losing my gift card or simply forgets to use it. Most gift cards are one shopping place card, with Guusto you have a variety of shops to chose from, even splitting your funds to any different retails. It a great way of gift card. Having the options of shopping a Homesense or going to Walmart, with the same funds I can easily divide it into 2 and enjoy both the best world. The options are endless. Guusto is priceless. Love receiving gift card through Guusto. Review collected by and hosted on G2.com.

The many options and selections I have with Guusto gift card. Review collected by and hosted on G2.com.

I’m new to a company that uses Gusto, and I’ve found it to be an amazing tool for encouraging and appreciating employees. It’s very easy to use, and with just a few clicks you can accept and select your rewards. Review collected by and hosted on G2.com.

So far, I haven’t found much to dislike. If anything, the login could be a bit faster, but overall I’m not unhappy with the process. Review collected by and hosted on G2.com.

I like how easy and smooth Guusto is to use. The interface is clean and intuitive: I can pick a team member, choose a reward amount, add a personal message and send it in under a minute, without any training. Pages and the dashboard load quickly, and sending rewards has been reliable without delays or errors. Recipients get a flexible gift they can redeem at many merchants, so recognition feels meaningful rather than generic. Onboarding was straightforward: we were set up in [a few days], and the support team was responsive and helpful when we had questions about [setting up budgets / adding employees]. I use it [weekly] to recognize team members for milestones, project wins and everyday effort. Review collected by and hosted on G2.com.

Overall the platform is simple and works well, but a few areas could be improved. The reporting and analytics could go deeper, for example showing recognition trends by team or exporting data for leadership reviews. I'd also like more integration options with other HR and payroll tools, since we currently do some steps manually outside the platform. More customizable message templates would also help when sending recognition to many people at once. These are minor issues and don't affect day-to-day use. Review collected by and hosted on G2.com.

What I like best about Guusto is how simple and convenient the reward process is. I received a five-year anniversary reward from my employer, and claiming it was quick and straightforward. I also appreciate having the flexibility to choose how I want to use my reward. Review collected by and hosted on G2.com.

So far, I haven't experienced any significant issues with Guusto. This is my first experience with the platform, and the reward process has been straightforward and easy to use. Review collected by and hosted on G2.com.

I like how simple and convenient Guusto is. It makes it easy to recognize employees quickly and gives people flexibility in choosing rewards they actually want. Review collected by and hosted on G2.com.

One thing I dislike is that some reward options can be limited depending on location, and the app can occasionally feel slow. The login and redemption process could also be a little more streamlined. Review collected by and hosted on G2.com.

Here are a few things that I particularly like about it:

1. Simplicity and ease of use

Guusto is very straightforward—managers can send rewards in just a few clicks. There’s no complicated setup or learning curve, which is great for busy teams.

2. “Pay only for what you use” model

Unlike many reward platforms, Guusto doesn’t require preloading or wasting budget on unused gift cards. You only pay for rewards that are actually redeemed, which keeps things efficient and cost-effective.

3. Flexible reward options

Employees can choose from a wide variety of vendors (like Amazon, Starbucks, etc.), so rewards feel more personal and meaningful instead of one-size-fits-all.

4. Focus on fairness and inclusion

Guusto emphasizes making recognition accessible across entire organizations—not just for top performers or leadership tiers—which helps build a more inclusive culture.

5. Culture-building, not just rewards

It’s not just about gift cards—it’s designed to reinforce values, encourage peer recognition, and improve engagement across teams.

d friendly options to redeem the gift cards Review collected by and hosted on G2.com.

Limited “fun” or social engagement features

Compared to competitors like Bonusly or Kudos, Guusto can feel a bit less interactive.

Fewer gamification elements (points, leaderboards, badges)

Less emphasis on social feeds or peer visibility

This can make recognition feel more transactional rather than community-driven.

2. Reward catalog can feel constrained

While Guusto offers flexibility, the selection isn’t as expansive or customizable as some platforms.

Some users find fewer premium or niche reward options

Less ability to create highly branded/custom reward experiences

3. Integrations are more limited

For companies with complex tech stacks, Guusto may feel a bit lightweight. Review collected by and hosted on G2.com.

The number of merchants available to choose rewards from is amazing with GUUSTO, especially compared to other generic rewards options.

Along with that the way rewards are processed instantly is much more appreciated.

I used to hesitate at previous workplace to redeem rewards, but GUUSTO helped to redeem my rewards as soon as I want and not when they can :) Review collected by and hosted on G2.com.

Not having an option to redeem Amazon gift card Review collected by and hosted on G2.com.

Guusto makes it easy to recognize colleagues and celebrate good work in a timely way. I especially like that the experience is straightforward for both sending and receiving rewards, which helps appreciation feel more visible and meaningful. Review collected by and hosted on G2.com.

maybe the site lacks a bit of features and I was not able to claim by gift voucher - there was an error Review collected by and hosted on G2.com.