--- title: Gruvi Reviews meta\_title: 'Gruvi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Gruvi works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-07-16' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Gruvi Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Gruvi but has limited features. Are you part of the Gruvi team? [Upgrade your plan](https://my.g2.com/gruvi/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Gruvi is customer support software built for teams who need a simple, fast support inbox without days of configuration. With insights, alerts & AI that just works. Gruvi brings you a unified inbox, (chat, socials, and emails) with bundled access to Chloe, our AI agent that handles up to 80% of queries, learns from your website, PDF policies or anything else you provide. Unlike other platforms, Gruvi provides tailored replies based on our human empathy engine - looking back at your customers' history and providing them joined up replies that don't drive them away. We offer unlimited human seats on every plan. Get started with Gruvi in 5 minutes, for customer support that feels human. * * * Seller [Gruvi](https://www.g2.com/sellers/gruvi) Discussions [Gruvi Community](https://www.g2.com/products/gruvi/discuss) Languages Supported German, English, French, Armenian Overview by Harmick Azarian (Co Founder & CEO @ gruvi.ai | ex-head of Govt digital transformation | ex Chief of Staff @ TUMO | Founder of Toot TV | Digital products @ Capgemini UK) Show More ## Pricing Pricing provided by Gruvi. ### Free $0.00 Per Month ### Starter $49.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/gruvi/pricing) ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,056) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,207) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/gruvi/competitors/alternatives) ## Gruvi Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. ![Kamo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamo T.") KT Kamo T. Director Small-Business (50 or fewer emp.) 7/15/2026 "Great new product, a real gem" 5/5 What do you like best about Gruvi? Easy set up for our website and the AI works very well on the product catalog , cost a lot less and you get all the features regardless of the package. Review collected by and hosted on G2.com. What do you dislike about Gruvi? A lot of generous features but need to upgrade for custom agents Review collected by and hosted on G2.com. What problems is Gruvi solving and how is that benefiting you? We put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Gruvi for G2 to provide buying insight. 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Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. ](https://www.g2.com/products/zendesk-for-customer-service/reviews "Zendesk for Customer Service")[ 3 ![Birdeye Logo](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye Logo") Birdeye 4.7 (4,207) Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. 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