GRIN Reviews & Product Details

The CRM functionality make it easy to keep track of everyone we work with effortlessly. Review collected by and hosted on G2.com.

Not much to be completely honest. It is a fantastic platform. Review collected by and hosted on G2.com.

We moved from a smaller platform to GRIN and it's capabilities are outstanding! From organization, to prospecting, to payments, everything has been so much easier for our teams! The onboarding was great and the GRIN team took care of all our questions. Highly recommend! Review collected by and hosted on G2.com.

GRIN's user interface can be a bit tricky to get used to. But once you do, it's great! Review collected by and hosted on G2.com.

GRIN is a great CRM tool for managing all of my influencer prospects and activated creators. I find it easy to onboard creators to campaigns, manage content and payments, and track the performance of the campaign. I like that you can do everything in the platform though I find myself still contacting influencers through my email and in spreadsheets. GRIN did provide a thorough onboarding with a lot of training and consistent customer support so they're helping me use the platform even better over time. Review collected by and hosted on G2.com.

The platform itself has some kinks it needs to work out since a lot of the different tools aren't very intuitive and you have to click on several different tabs just to do something. For example, if you're tracking content that has been submitted before you pay an influencer and see that their IG story didn't show as completed (even though you saw it went live which happens a lot), you can't click the "add content" tab there. You have to go back into the activation tab, open the activation, go to content, then add the content and manually add data for parts like TikTok. It's just odd that sometimes you have to go back several steps just to update something. Also, I have noticed an issue with content not showing up for at least a day which can delay things. Overall, this is the best platform I've found for managing paid influencer campaigns, but for the price, I'm surprised it has so many issues and lacks in the efficiency department. I also wish there was a way for me to customize contracts in GRIN since the provided contract is not approved by my legal team and we have to use our own. Review collected by and hosted on G2.com.

Great way to have all influencer communications in one place. I find it super helpful to have the ability to use templates, sequences, and the chrome extension to streamline the workflow on a daily basis. Review collected by and hosted on G2.com.

Kinks here and there that can make it hard to go about my day, but appreciate the support team that is always ready and able to help. Review collected by and hosted on G2.com.

I've been using GRIN for over two years now, and it has truly transformed our influencer marketing efforts. The platform is intuitive, making it easy to manage campaigns and collaborations. Whenever we encounter issues, the support team is incredibly fast and eager to help, which is a huge plus. While there are still areas for improvement—such as enhancing the search tool for European-focused campaigns and improving TikTok content capture—overall, GRIN remains one of the best influencer marketing platforms I've worked with. Its functionality and support make it a solid choice for brands looking to grow their influencer partnerships. Highly recommended! Review collected by and hosted on G2.com.

The search functionality for European-focused campaigns is somewhat limited, making it challenging to find the right influencers in that region. Additionally, the TikTok content capture feature could use enhancements for better integration and usability. Review collected by and hosted on G2.com.

Upsides of using GRIN is how seamless it is to find creators in a similar niche. Especially when working with multiple brands, it makes a huge difference in efficiency when we need to find specific influencers or content creators for a specific campaign. Review collected by and hosted on G2.com.

It can sometimes be a bit laggy and it sometimes takes a bit for things to load. Review collected by and hosted on G2.com.

GRIN has allowed our small business to easily execute influencer campaigns from discovering new creators, tracking their deliverables, and processing their payments. GRIN is truly user friendly and is a great platform for managing influencer campaigns!

Their support team is also quick to respond, which is much appreciated Review collected by and hosted on G2.com.

It would be helpful to have more payment options for creators! Review collected by and hosted on G2.com.

tracking influencers and the reporting dashboard Review collected by and hosted on G2.com.

At this point, I haven't spent that much time on it yet, but my complaints would be minimal. Review collected by and hosted on G2.com.

I like how easy it is to add influencers to our program and foster the relationships with hundreds of creators. Review collected by and hosted on G2.com.

I wish I still had a dedicated Customer Success Manager like I did in years past. Review collected by and hosted on G2.com.

Communications and management work for what I need. Customer service has been great! Review collected by and hosted on G2.com.

Reporting feature is lacking. No way to manually add stats in if needed. TikTok tracking doesn't seem to work for me. Review collected by and hosted on G2.com.