Great Recruiters Features
Survey Management (7)
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Brand Design Consistency
Creates feedback forms that are consistent with the design of the site.
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Survey Deployment
Supports the creation and deployment of different survey types on different channels or devices.
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Feedback Collection
Solicits, captures, and centralizes feedback from both structured and unstructured sources.
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Device Responsiveness
Allows designs to adapt automatically to the device that users access the survey or software.
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Mobile Survey
Distribute a survey via mobile devices
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Process Management (11)
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Feedback Aggregation
Aggregates feedback and transforms feedback into actionable insights.
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Trigger Alerts
Triggers creation of a new case after customer leaves feedback.
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Real-Time Analysis
Analyze collected feedback near or in real-time.
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Real-Time Action
Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
Real-Time Analytics
Analyze and gain insights into data in real-time
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Real-Time Data
Receive data and information in real time
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
System Management (4)
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Security
Provides a secure and compliant system.
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System Monitoring
Continually inspects, audits, and monitors system to keep it up to date.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Consumer Intelligence (4)
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Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis.
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Competitive Intelligence
Allows users to get real-time information on competitors performance and reputation.
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Sentiment Analysis
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Reporting (2)
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Corporate Reporting
Helps monitor the overall performance of marketing efforts and brand establishment.
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Dashboard
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (8)
Review Monitoring
Automatically monitor and receive alerts for any new online reviews
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Negative Feedback Management
Identify, track, and respond to negative feedback
Keyword Tracking
Track and monitor a specific set of keywords
In-House Management (2)
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Employee Performance
Gives visibility into employee performance and each individual's impact on reputation initiatives.
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Team Workflow
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Analytics (7)
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Net Promoter Score (NPS)
Calculates net promoter score (NPS) using customer feedback data.
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Gamification
Provides gamification tools to incentivize employees to leverage customer feedback insights.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
Real-Time Analytics
Analyze and gain insights into data in real-time
Pipeline Reports
Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
Customization (11)
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Stakeholder Management
Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.
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Multilanguage Support
Allow users to create surveys and repond to customer feedback in a variety of languages.
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Multiple Branding Support
Allows users to deploy surveys and intake feedback data for multiple brands.
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Vertical-specific Solutions
Vendor provides industry- or role-specific experience management solutions.
Customizable Branding
Add customized logos and colors to align with company branding
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Workflow Management
Create, design and manage workflows for repetitive tasks
Email Management
Manage, store and organize emails within the system or via third-party apps
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Survey/Poll Management
Create and administer polls and surveys
Negative Feedback Management
Identify, track, and respond to negative feedback
Candidate Management (19)
Task Management
Provides task prioritization and management abilities.
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Filtering
Enables advanced filtering of candidates or searches based on a variety of factors.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Assessment Management
Creation, administration, and evaluation of assessments or tests
Interview Management
Create and track interviews with a reminder system
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Email Management
Manage, store and organize emails within the system or via third-party apps
Referral Management
Log and store the source of contacts/leads
Workflow Management
Create, design and manage workflows for repetitive tasks
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Job Management
Manage and track all job information and associated tasks
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Candidate Management
Build, track, and maintain relationships with candidates
Job Application Management
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Communication (4)
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Job Posts
Enables recruiters to publish job posts across multiple sites.
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Email Integration
Integrates with email platforms to facilitate communications with applicants, including through automated notifications.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Generative AI (8)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Online Reputation Management (10)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
CRM Integration
Integration with third-party CRM systems
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Experience Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Multi-Language
Manage and support multiple languages
Additional Functionality (134)
White Label
Ability that lets users rebrand the software to make it look like their own
Hashtag Tracking
Track the usage of certain hashtags
Review Sharing
Share internal and external reviews on social media platforms
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Automated Responses
Automatic reply functionality for incoming messages
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Employee Advocacy
Enables employees to promote their company by supplying them with materials, tools, and reward programs
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Scoring
Automatically calculate score after the assessment
API
Application programming interface that allows for integration with other systems/databases
Customizable Reports
Alter the layout and content of reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Fields
Customize data fields to support various needs and use cases
Review Request
Allows businesses to request reviews from their customers
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
NPS of Employees
Measure employee engagement and loyalty towards a business using the Net Promoter Score
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Data Visualization
Graphical representation of data
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Ratings/Reviews
Ratings/Reviews
Negative Feedback Management
Identify, track, and respond to negative feedback
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Email Management
Manage, store and organize emails within the system or via third-party apps
Commenting/Notes
Leave comments and notes on documents for others to view
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Text Fields
Open text box field
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Website Integration
Seamlessly integrates with 3rd party websites
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
API
Application programming interface that allows for integration with other systems/databases
NPS of Customers
Calculate NPS of customers
Multi-Language
Manage and support multiple languages
Survey/Poll Management
Create and administer polls and surveys
Segmentation
Group leads or contacts based on their specific characteristics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
NPS Survey Structure
Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Customizable Fields
Customize data fields to support various needs and use cases
Question Branching
Survey design technique that directs respondents to different questions based on their previous answers
CRM
Provides candidate and/or customer relationship management tools.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Resume Database
A searchable repository of candidate profiles
Talent Pool
Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Marketing
Create and send email blasts/campaigns
Searchable Database
A collection of records that can be retrieved based on specific queries
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
GDPR Compliance
Ensure compliance with the General Data Protection Regulation protocols
Customizable Branding
Add customized logos and colors to align with company branding
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Job Board
Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
Data Import/Export
Import and export data to and from software applications
Recruiting Firms
Designed to be used by external or 3rd party recruiting or staffing firms
Reference Checking
Process used by hiring managers to get more information about a candidate by contacting previous employers
Social Recruiting
Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
Internal HR
Designed to be used by internal recruiters or HR hiring managers
Job Requisition
Request a new hire, explain the need, and determine available budget
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Background Screening
Researching and validating a person's criminal, educational, job or financial records
Status Tracking
Track the status over time for a request, process, asset, or transaction
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customizable Forms
Customize contracts and forms to collect specific information
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Email Templates
Pre-made examples and templates for emails
Interview Scheduling
Plan, organize and set up the date, time and location of a candidate's individualized interview
Full Text Search
Search for specific words or phrases within a document or database
Resume Search
Search through the software for stored resumes
Talent Acquisition
Recruiting, tracking, and interviewing candidates and onboarding/training new employees
For Recruiting Agencies
Designed for the use of recruiting agencies
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Applicant Tracking
Find and manage potential candidates and their applications and resumes through the recruiting life cycle
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Job Posting
Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
API
Application programming interface that allows for integration with other systems/databases
Electronic Signature
Digitally sign online documents
Temporary Staffing
Software addresses specific issues of agencies that provide temporary workforce to their clients
Configurable Workflow
Configure existing workflows to meet your organization's needs
Real-Time Reporting
Active reporting of data and metrics
SMS Messaging
Send messages via SMS
For Staffing Agencies
Software addresses specific needs of staffing agencies
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Real-Time Reporting
Active reporting of data and metrics
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
NPS Survey Structure
Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels
Customizable Forms
Customize contracts and forms to collect specific information
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Data Visualization
Graphical representation of data
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Text Analysis
Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
Customizable Reports
Alter the layout and content of reports
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Multi-Channel Data Collection
Collect information from multiple sources
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Customizable Fields
Customize data fields to support various needs and use cases
Real-Time Analytics
Analyze and gain insights into data in real-time
Predictive Analytics
Predict future data based on historical data sets
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Channel Support
Collect information from and communicate with customers or users across multiple channels, such as email, phone, live chat, web, and other touchpoints.
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