Granola Reviews & Product Details

background without joining as a bot or recording audio means I can actually be present in conversations. No awkward “there’s a bot in this call” energy. It transcribes both on my Mac and iPhone, which is a game-changer for on-the-go catch-ups. The summaries it produces are actually good, not just a raw transcript dump, but key insights and actions. It’s become one of those tools that delivers every time. Not sure how I lived so long without it! Review collected by and hosted on G2.com.

Honestly, not much comes to mind cause it’s one of the few tools that just easily works without needing to tinker with it to get it working Review collected by and hosted on G2.com.

I recently started using the Granola AI notetaker app in my meetings, and I’m absolutely obsessed. It’s so much better than the AI notetakers that just join a meeting, because it doesn’t disrupt the flow at all. I can keep taking my own notes, and I never have to worry about missing anything important. Review collected by and hosted on G2.com.

The only thing I dislike about Granola is that, occasionally, I’ve noticed the transcript isn’t completely accurate. It also doesn’t always distinguish between different voices, so it can be unclear who is speaking. It would be helpful if it could prompt me to identify who a speaker is, so I have that context. Review collected by and hosted on G2.com.

I love that I can use Granola for absolutely everything: every single conversation I have, every course I listen to that doesn’t have a transcript, every conversation I’m having with myself while I work, and every conversation with another person. The notes it generates are incredibly helpful on their own, but the real magic is the follow‑up discussion in the chat. Being able to turn those notes into content assets, reflections, and new ideas is priceless. For the price, Granola very quickly went from “nice‑to‑have” to one of the most essential tools in my stack. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I really dislike about Granola so far. The only improvement I’d love to see is an option in the chat to send what the AI just wrote directly into the notes, without having to copy and paste it manually. That small workflow tweak would make an already excellent experience even smoother. Review collected by and hosted on G2.com.

I really find Granola extremely easy to use, especially with its seamless connection with Google and Zoom. The fact that there are no manual steps involved and I can just jump right into a meeting is a huge plus. Granola takes a full transcript and analyzes it, making it easy for me to reference at any point in its library. The initial setup was also a breeze and took less than 10 minutes. It's such a valuable tool for capturing meeting notes accurately and staying engaged during conversations. I love how I can analyze and make use of all the notes I've taken, which helps me see what's missing in the sales process and where to focus. Everything works above and beyond, and I haven't found any issues. Review collected by and hosted on G2.com.

There is nothing that I dislike about Granola Review collected by and hosted on G2.com.

What I like best about Granola is how effortlessly it handles meeting notes without disrupting the flow of the conversation. It listens directly from my device audio no bots joining calls and produces clean, structured summaries with decisions, action items, and key points. That alone makes it far more seamless than tools like Otter.ai or Fireflies, which often feel intrusive because they require a bot to join the meeting.

Setup is extremely smooth; once installed, Granola automatically detects meetings and prompts transcription, so I never have to manually trigger anything. The quality of the summaries is consistently strong, and the ability to enhance my quick notes or ask follow-up questions (What were the action items?) is something most competitors don’t do as well. Reviews from other users echo the same sentiment: the tool just gets out of the way and works.

Overall, Granola stands out because it’s accurate, unobtrusive, fast to adopt, and genuinely improves meeting productivity without adding extra steps which is why it feels like a good tool. Review collected by and hosted on G2.com.

What I dislike about Granola is that it still feels limited in a few important areas, especially for a tool I rely on in meetings. The biggest gap is that it doesn’t record audio or video it only transcribes the device output which means I can’t go back and replay parts of a meeting if something was misheard or misattributed. For critical calls, that’s a noticeable drawback compared to tools like Otter or Fireflies that offer full recordings.

Speaker identification can also be hit-or-miss, which makes it harder to track who said what in larger meetings. Integrations are another area where Granola hasn’t fully matured; it works smoothly if you’re in Google Workspace and on common video platforms, but exporting notes into other systems or syncing with broader workflows isn’t as seamless as competitors.

In terms of frequency of use, Granola is incredibly valuable when I have multiple meetings a day, but on lighter weeks it doesn’t add much utility, so it doesn’t become a daily-use tool. And while setup is easy, customer support can feel slow or generic when you run into audio setup issues or OS conflicts something a number of other users have also mentioned. Overall, the drawbacks don’t outweigh the benefits, but they’re worth noting. Review collected by and hosted on G2.com.

I find Granola incredibly easy to use across both the phone and app version, including on Microsoft and MacBook platforms. Its intuitive design makes it user-friendly, enhancing my efficiency during busy times. I particularly appreciate how Granola's features align with my workflow, especially the ability to interact with and query chat and note data. This functionality allows me to easily reference decision points and discussions from meetings, which is crucial in my daily tasks that often involve complex information and numerous decision points. The ease of initial setup for Granola was also impressive, as it was straightforward and uncomplicated, further contributing to its usability and my overall productivity. Review collected by and hosted on G2.com.

I dislike that Granola doesn't have a steady web version. This is particularly challenging for me as sometimes I can't always install software on my work computer, especially my work MacBook. I wish it had a web version because not being able to use it via a web interface is a big blocker. Although I can share links and read documents, the absence of a fully functional web version limits my ability to use Granola effectively in a professional setting. Review collected by and hosted on G2.com.

One of the best tools I have and use. I use it every day for all my calls.

It helps me understand difficult accent merchants and to have clear and truthful interviews. i also configured an AI prompt to qualify my leads, which helps me greatly and saves a lot of time! Review collected by and hosted on G2.com.

So far is excellent, AI could be improved because sometimes it does not take prompts correctly. Review collected by and hosted on G2.com.

I find Granola very easy to use, which is very important to me. I appreciate the very simple and clean usage without many unnecessary features. Additionally, I like that recording in the background is possible without a bot. The initial setup of Granola was also very easy. Review collected by and hosted on G2.com.

Recognition of speakers. Sometimes it cannot perfectly differentiate who is speaking. Review collected by and hosted on G2.com.

I find Granola incredibly helpful and intuitive for taking notes in meetings. The setup process is straightforward with easy app download and minimal configuration. I appreciate being able to customize note formats and access full transcripts for reference. The note summaries Granola creates are also a standout, making it easy to get concise or detailed notes as needed. I love the ability to ask about specifics during meetings, and the app's seamless integration with platforms like Zoom, Teams, and Slack enhances my productivity. Review collected by and hosted on G2.com.

I think it would be beneficial if it were easier to get a full view of the transcript when desired. Review collected by and hosted on G2.com.

I like that Granola provides detailed, thorough notes with actionable next steps in a clean format. Its usability is simple but effective, and the notes are extremely thorough. I also enjoy the mobile app for taking notes during phone calls and in-person meetings. Granola is simpler to use and more efficient, producing more productive notes than Zoom and Gong notetakers. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

I find that data analysis and continual innovation of go-to-market resources could be improved. Review collected by and hosted on G2.com.