---
title: GoToMyPC Reviews
meta_title: 'GoToMyPC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 237 reviews by the users' company size, role or industry
  to find out how GoToMyPC works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 237
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# GoToMyPC Reviews
**Vendor:** GoTo  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 237
## About GoToMyPC
GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.



## GoToMyPC Pros & Cons
**What users like:**

- Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere. (18 reviews)
- Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility. (15 reviews)
- Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere. (12 reviews)
- Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time. (11 reviews)
- Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues. (10 reviews)
- Easy Setup (8 reviews)
- Mobile Compatibility (7 reviews)
- Users find GoToMyPC to be **reliable** , enabling seamless access to their business PCs from anywhere. (7 reviews)
- Simple (7 reviews)
- Connection Speed (6 reviews)

**What users dislike:**

- Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program&#39;s value over time. (9 reviews)
- Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar. (7 reviews)
- Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks. (7 reviews)
- Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions. (5 reviews)
- Users often face **login issues** , including delays and security steps that complicate access when conducting business. (3 reviews)
- Users often face **authentication issues** , including a cumbersome login process and challenges with 2-step verification. (2 reviews)
- Restart Issues (2 reviews)
- Setup Difficulties (2 reviews)
- Audio Issues (1 reviews)
- Complexity (1 reviews)

## GoToMyPC Reviews
  ### 1. Great product for Remote Desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nishesh B. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about GoToMyPC?**

I like GoToMyPC because it allows me to connect with remote desktops across the globe with my Mac or mobile phone. 
It also allows me to access remotely without installing a software on a local machine.

**What do you dislike about GoToMyPC?**

User Interfaces can be more user friendly and up to date with current UI designs

**What problems is GoToMyPC solving and how is that benefiting you?**

I can connect with my clients PC and debug my applications in case of errors. It helps me in troubleshooting

  ### 2. GoToMyPC - simple and use friendly interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roop T. | Sr. Design Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about GoToMyPC?**

Supre easy to use the software with user friendly interface. It provides the best, secure and indenpendent access to my remote PC/device. The setup process is very simple. Few featues like file transfer and remore printing are very useful.

**What do you dislike about GoToMyPC?**

This is a bit costlier compared to some other remote access solutions

**What problems is GoToMyPC solving and how is that benefiting you?**

While working remotly during the Corona time there was requirment of a Remote access device for smooth, secure, fast and easy access to remote devices. With just one click GoToMyPC instanly work on my computer in real time and connect with end user.

  ### 3. The best thing ever for traveling and working at the same time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tricia K. | Telecommunications consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about GoToMyPC?**

I have been using GoToMyPC since 2000 and have used it almost daily and the ease for which it allows me to be anywhere and get into my  main computer is priceless. I also love that it can now be accessed successfuly from my phone

**What do you dislike about GoToMyPC?**

That they don't allow monthly billing. Only annual.

**What problems is GoToMyPC solving and how is that benefiting you?**

It allows me to work from anywhere at anytime

  ### 4. Never disappointed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen F. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about GoToMyPC?**

Access from anywhere.  Whenever you are away from your computer, this is the way to go.

**What do you dislike about GoToMyPC?**

A little clunky to get going. Need to remember passwords, sometimes twice.

**What problems is GoToMyPC solving and how is that benefiting you?**

Accessing a computer where personal files are kept.

  ### 5. Get work done from any part of the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shreeram S. | Sr. Sales Specialist (Cloud &amp; Security) - Public Sector, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about GoToMyPC?**

Get work done from any part of the world using internet. The Upsides of using GoToMyPC is the seamless interface.

**What do you dislike about GoToMyPC?**

Security Can be improved. The downside of GoToMyPC is Security for the end user security is most priority.

**What problems is GoToMyPC solving and how is that benefiting you?**

I can access to my PC from another PC using an internet while travelling in any parts of the world. I educate people to use this platform which solves lot of issues related to document storage file transfer which the interface works seamlessly.

  ### 6. I would recommend GoToMyPC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle B. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about GoToMyPC?**

I have used Gotomypc for years at my business for 4 to 10 computers, never had any problems, and would recieve help whenever I needed it.

**What do you dislike about GoToMyPC?**

I do not have any downside to using this app

**What problems is GoToMyPC solving and how is that benefiting you?**

working remotely

  ### 7. A cheaper alternative to remote pcs

**Rating:** 2.0/5.0 stars

**Reviewed by:** Kristianne N. | Developer, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about GoToMyPC?**

The subscription price is cheaper than the alternatives

**What do you dislike about GoToMyPC?**

Because it is based on taking screen shots of the desktop, you can see the lag between your command and the response.

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote desktop connection for work

  ### 8. Easy and Secure Remote Access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen C. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about GoToMyPC?**

Our agency has been using GoToMyPC for years.  It functions as expected and has been easy to use and seems secure.

**What do you dislike about GoToMyPC?**

There's nothing that we dislike about this product.

**What problems is GoToMyPC solving and how is that benefiting you?**

We have an out of office contracted worker who uses GoToMyPC to access office documents.

  ### 9. Good tool but high $$$

**Rating:** 3.0/5.0 stars

**Reviewed by:** Timothy L. | Digital Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about GoToMyPC?**

Works very well and has simple interfaces to assist remote access into systems.

**What do you dislike about GoToMyPC?**

There are a lot of remote systems out there these days and as more and more hit the market the cost is coming down overall however the cost of GoToMyPC seems to be going in the other direction and getting higher and higher.

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote access to systems on our network.

  ### 10. Perfect Remote Access, Any Time, Any Where

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about GoToMyPC?**

Quick and easy access to all your files from anywhere.
I can access all 8 of our locations and down load reports directly to my One Drive. 
The ability to manage access with the corporate version has dramatically increased productivity among our team.

**What do you dislike about GoToMyPC?**

It is generally slow connecting, but once it connects, you are good to go.

**What problems is GoToMyPC solving and how is that benefiting you?**

Saves me hours of drive time between locations.

  ### 11. Remote Connecting At EASE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robb H. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about GoToMyPC?**

I can access my PC Anywhere from any browser no need to program download or app download excellent

**What do you dislike about GoToMyPC?**

why it took so long for this program to arrive i grew up with the outdated options this the only downfall where have you been

**What problems is GoToMyPC solving and how is that benefiting you?**

Ease of allowing me to access IP Restricted sites directly from any browser I login thru to my personal desktop

  ### 12. Amazing and streamlined

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishan S. | Senior specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about GoToMyPC?**

Its security is really great and allows an easy remote connection. It is really a reliable tool.

**What do you dislike about GoToMyPC?**

The only thing I dislike about GoToMyPC is the subscription charges. On lesser charges, with competitor tools, we get more features and more connections as compared to GoToMyPC.

**What problems is GoToMyPC solving and how is that benefiting you?**

Easy access to remote computers.
Less disconnections.
No lags or slowness in connections while connected remotely.

  ### 13. Connect anytime, anywhere

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about GoToMyPC?**

The performance of GotoMyPC software mirrors the speed of the computer systems you're connected to, ensuring a seamless remote working experience that closely resembles being at your office workstation. Printing from remote locations is a breeze, a feature that's often lacking or problematic in other systems. The consistent sizing and appearance of applications enhance usability when working remotely. Accessing and implementing the system is straightforward, making it a go-to choice for daily use without any hesitation. Moreover, it offers affordability, security, and user-friendliness.

**What do you dislike about GoToMyPC?**

Speed can be improved while multitasking

**What problems is GoToMyPC solving and how is that benefiting you?**

Easy to login anytime and anywhere. Stress-free vacations

  ### 14. Go to My PC is the best I have tried

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2023

**What do you like best about GoToMyPC?**

The system is as quick as the computer systems that you are using. When I work remotely, it feels and acts like I am at my computer at work.  I also appreciate printing from my remote loction as some systems don't allow for it or the system doesn't work well.  The sizing and appearance of all the applications look and work well remotely as well. The system is also very easy to access and implement so I have no hesitation in utilizing it on a daily basis.

**What do you dislike about GoToMyPC?**

I set the system for maximum speed and minimum graphics. If the requirements of the job included graphics, the system would work significantly slower. I can't compare, since I have not tried any of those applications on this or any other system. The price is also much higher than the competition, but it is worth it for what I need to accomplish.

**What problems is GoToMyPC solving and how is that benefiting you?**

I perform my workplace activities from anywhere in the world.

  ### 15. My Mac with GoToMyPc

**Rating:** 4.5/5.0 stars

**Reviewed by:** Narayan M. | Server Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about GoToMyPC?**

I can use my Mac at home to run my PC remotely.The Mac doesn't run my legal management software. But using GoToMyPc,I can open my work computer from anywhere.

**What do you dislike about GoToMyPC?**

It sometimes [rarely] lose connection and I need to reinstall GoToMyPc.

**What problems is GoToMyPC solving and how is that benefiting you?**

It helps me work from home

  ### 16. Smooth and lag free experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kumar A. | Senior Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about GoToMyPC?**

Remote access experience was very smooth, there was no delay or lag while being on remote access.

**What do you dislike about GoToMyPC?**

Overall, the product is very good, but I think cost can be optimised in a little bit.

**What problems is GoToMyPC solving and how is that benefiting you?**

It is easier to help my colleagues for any technical issues.

  ### 17. I like it, i will sugest to friend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ayan S. | Senior System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about GoToMyPC?**

the ease of use and the seamless connection process. its also easy to implement as a solution for regular usage.

**What do you dislike about GoToMyPC?**

nothing yet, looking for ward to more integrations in future

**What problems is GoToMyPC solving and how is that benefiting you?**

its solves the need to setup separate infrastructure and managing and protecting all endpoints

  ### 18. Best for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about GoToMyPC?**

It is afforable, secure, and easy to use.

**What do you dislike about GoToMyPC?**

It toggles between the screens rather too easily and when using multiple screens it is sometimes not user friendly on laptops and can get frustrating.

**What problems is GoToMyPC solving and how is that benefiting you?**

It helps when we are out of my place of business to still have complete access to my files at the office without having to go in.

  ### 19. Highly recommend GoTo My PC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about GoToMyPC?**

I enjoy accessing my office computer and files from anywhere in my travels

**What do you dislike about GoToMyPC?**

There is nothing  to dislike about GoTomyPC

**What problems is GoToMyPC solving and how is that benefiting you?**

Having my office computer with me on the road

  ### 20. Convenient, easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about GoToMyPC?**

Easy to acquire and use, and great options.

**What do you dislike about GoToMyPC?**

The app is on the pricey side, slows down at times.

**What problems is GoToMyPC solving and how is that benefiting you?**

Provides a remote access for the consultants.

  ### 21. Great product, life saver in many occassions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about GoToMyPC?**

I have been using gotomypc since a few years back and honestly it has been a life saver for ME on numerous occassions whenever i needed to access my pc remotely for urgent tasks, only thing is you should have good internet connection to have great experience

**What do you dislike about GoToMyPC?**

PC needs to be on all the times hence more power consumption

**What problems is GoToMyPC solving and how is that benefiting you?**

Collboration between multiple colleagues can be done easily

  ### 22. Remote access for multiple users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about GoToMyPC?**

I was able to add multiple users under one account with ease. This was a great option with people in and out of the office.

**What do you dislike about GoToMyPC?**

I did notice that the zoom seemed to be off once logged in, but that might just be the laptop I was using.

**What problems is GoToMyPC solving and how is that benefiting you?**

Keeping the ball moving when not able to be in the office.

  ### 23. Works Ok buy costs alot

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about GoToMyPC?**

Helped with remote access when we had issues after a major flood

**What do you dislike about GoToMyPC?**

The cost of the product is so high for what little bit we needed

**What problems is GoToMyPC solving and how is that benefiting you?**

After major flooding hit our area last summer we were able to get remote access to the staff that couldnt not make it on site

  ### 24. 20 years of experience with GTMYPC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jim J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about GoToMyPC?**

I work with graphics.  It is critical to have high quality visuals.  Sitting in front of GTMYPC remotely is just like sitting at my desk.

**What do you dislike about GoToMyPC?**

As operating systems evolve, GTMYPC does not allow legacy compatibility.  There are necessary programs we have operating on computers running older operating systems.  For various reasons, it is difficult or very cost prohibitive to change the programs, as well as unecessary since they are functioning perfectly well.  For these we have had to repla ce GTMYPC since the operating systems are no longer compatible.

**What problems is GoToMyPC solving and how is that benefiting you?**

Our operation is 24/5.  There are occasions when issues must be addressed at all hours night and day.  GTMPC allows me to go home, go on vacation, be away from the office.  Is there any greater service that a product of this type can provide?

  ### 25. This is your must have software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martha H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about GoToMyPC?**

You can work on any computer anywhere and transfer files between computers as well as print wherever you are.  It is the definition of a mobile office and a must have for a small office!

**What do you dislike about GoToMyPC?**

I've been using this software for years and, truthfully, I can't think of any downsides.

**What problems is GoToMyPC solving and how is that benefiting you?**

In the years that I've used this software, I don't think that I've had an issue that GoToMyPC's support had to get involved in.

  ### 26. Easy and fast connection to different devices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cristian P. | Security and Investigations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about GoToMyPC?**

GoToMyPC provides convenient remote access, allowing users to connect to their computers from any location with an Internet connection, which gives them flexibility and convenience. The GoToMyPC interface is easy to use and intuitive, making it easy for users to establish remote connections and quickly access their files and applications.

To ensure security during remote connections, GoToMyPC uses end-to-end encryption and implements advanced security measures to protect data. Additionally, the screen sharing feature of GoToMyPC facilitates collaboration and teamwork, which is useful in presentations, meetings, and remote technical support.

**What do you dislike about GoToMyPC?**

The downside is that it requires an Internet connection to use GoToMyPC, it is not compatible with local mode. It is essential to have a stable and high-speed Internet connection, as any instability can lead to decreased performance and a poor experience in controlling the equipment. Additionally, GoToMyPC has an associated cost, which can vary depending on the number of users and can be considerable, which may be expensive for some companies.

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote access can be achieved securely and encrypted by using GoToMyPC. This allows users to access their computers from any location with an Internet connection, providing them with the flexibility to access their files from anywhere. Additionally, it allows multiple people to work on file transfers efficiently, and thanks to tunneling, greater security in data transfers is guaranteed.

  ### 27. GoToMyPC - Once was a Go To for me - now I hardly use it

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sylvia M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about GoToMyPC?**

It's great to be able to actually be working with my own "Desktop" from anywhere - and to be able to access my files and projects as needed.
But - now - with light weight laptops and cloud storage - It is not as vital to me as it once once. More often I utilize Google Drive or Microsoft One Drive or ICloud and work on a portable device.

**What do you dislike about GoToMyPC?**

Downside - In spite of efforts for secure access, I always found myself concerned about security, and there was always a lag in the way the interface responded.
I know that has to some extent, to do with internet speed, etc, but it really got in the way of effective use.

**What problems is GoToMyPC solving and how is that benefiting you?**

GoToMyPC solved the problem of not being able to effectively work on my projects when away from my "home base". I can travel, go to meetings with clients and colleagues at their location, and still be able to get the job done.

  ### 28. Excellent software, does the job without any issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about GoToMyPC?**

It's quick and reliable. I've never had trouble with it after using it for several years.

**What do you dislike about GoToMyPC?**

The promotional popups (advertising the mobile app, etc.) when logging off are annoying, I really think those should be done away with.

**What problems is GoToMyPC solving and how is that benefiting you?**

I need to work remotely often but need to access sensitive files on my workstation, and GoToMyPC solves that problem for me.

  ### 29. Easy to use and safe and secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh F. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about GoToMyPC?**

Easy login and able to connect from anywhere in the world

**What do you dislike about GoToMyPC?**

none. Sometimes I get stuck and have to restart

**What problems is GoToMyPC solving and how is that benefiting you?**

I am able to access from anywhere to multiple computers

  ### 30. Won't Be Without It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anitra S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about GoToMyPC?**

Love that I am able to work remotely just as if I am sitting at my desk in the office!

**What do you dislike about GoToMyPC?**

I love everything about GoToMyPC! Nothing to dislike!

**What problems is GoToMyPC solving and how is that benefiting you?**

Love that I can work remotely, just as if I was sitting in the office at my desk!

  ### 31. The original work from home technology

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah B. | Quickbooks Live Expert Bookkeeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoToMyPC?**

I have been using gotomypc.com since the late 2000's and that enabled me to provide support to my assistant from home rather than in the office. It is better than newer solutions because it has been around longer.

**What do you dislike about GoToMyPC?**

The lag between moving the mouse on my screen and on the remote pc. The processing speed needs to be increased to provide better performance and remove the lag.

**What problems is GoToMyPC solving and how is that benefiting you?**

The ability to work from home before remote work was popular. I enjoyed being able to access my work desktop from anywhere. It made me look very tech savvy also.

  ### 32. GoToMyPc is a Very Valuable Tool That I Use Every Day!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark W. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about GoToMyPC?**

I can log into my work server and it is like I am at work.

**What do you dislike about GoToMyPC?**

It is a little pricey but the advantages of having it outweigh the cost.

**Recommendations to others considering GoToMyPC:**

It is a no brainer.

**What problems is GoToMyPC solving and how is that benefiting you?**

Access to inventory and customer information when I need it.

  ### 33. Works as expected with an intuitive UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanish J. | Sales Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about GoToMyPC?**

The best part about GoToMyPC is that it is really intuitive to use and that they have incredible support staff. Another really great thing about this app is the drag-and-drop functionality of my local files to the remote computer

**What do you dislike about GoToMyPC?**

The one thing that I can easily point out is that it has more latency than other similar applications available on the market. It is a little more expensive than the competition as well

**What problems is GoToMyPC solving and how is that benefiting you?**

Allows me to remotely connect to my PC and even other PCs in my organisation if I have to work on something remotely.

  ### 34. GoToMyPC is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about GoToMyPC?**

It enables me to log into my work desktop with ease.  It has been a gamer changer for me.  The customer service is very reliable and helpful.

**What do you dislike about GoToMyPC?**

There is nothing that I dislike about GoToMyPC and I have been a long time customer.

**What problems is GoToMyPC solving and how is that benefiting you?**

It enables me to manage my Accounts Receivable from home or when I am on vacation.

  ### 35. Awesome Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mani V. | Senior IT Support Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about GoToMyPC?**

we can take remote of end user system from any part of the world

**What do you dislike about GoToMyPC?**

nothing as of now, it is a great tool for Remote Support like me

**What problems is GoToMyPC solving and how is that benefiting you?**

we are configuring the systems remote as per our company policy and also very usefull to help the users easily

without a productivity loss

  ### 36. System Administrator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khedir Q. | System Admininstrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about GoToMyPC?**

We liked the tool because it was straightforward to use and implement across the board. The user has minial issues logging in. It allows users to remote in from anywhere in the globe pretty much

**What do you dislike about GoToMyPC?**

Network or internet connection could be a real issue if you do not have a good internet connection, then it will disrupt the session and a lot of the opened files might be hung or locked.

**What problems is GoToMyPC solving and how is that benefiting you?**

It solved the remote work solution, especially during the pandemic; it was secure and easy to use. It helped our work environment to keep running while pretty much everyone was working from home

  ### 37. GotoMyPc Essential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about GoToMyPC?**

I love that I can easily access my computer from any part of the world. It is easy, fast and the connection is perfect. The screen is exactly like if I was in my own computer at home.

**What do you dislike about GoToMyPC?**

I would like to see chat support instead of having to call the number they provide.

**What problems is GoToMyPC solving and how is that benefiting you?**

I can't perform a part of my work without it. It is essential and it benefits so much. I would not be able to work without it.

  ### 38. Going to my PC from anywhere

**Rating:** 4.0/5.0 stars

**Reviewed by:** Griffin K. | Facilities Operations Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about GoToMyPC?**

It is easy to set up and use, which is why this product has been around for a very long time. I love having the ability to connect to our servers/computers from anywhere.

**What do you dislike about GoToMyPC?**

The customization and User interface could be improved upon. Otherwise, just needs some minor tweaks to be as good as it can be.

**What problems is GoToMyPC solving and how is that benefiting you?**

It is really nice to be able to connect to our work's computers and servers remotely. Having a safe, secure, and powerful computing from anywhere is a good feeling.

  ### 39. Does the job. Fairly Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about GoToMyPC?**

The user interface is pretty simple and intuitive. It allows me to do what I need to do without too much difficulty.

**What do you dislike about GoToMyPC?**

It sometimes is difficult to control the local machine while logged into GoToMyPC and another machine. It's do-able, but takes some know-how.

**What problems is GoToMyPC solving and how is that benefiting you?**

It allows me to log into my office and record time and documents on the office server, instead of manually in the field, and then on the saver later. It increases my productivity.

  ### 40. Installing GoToMyPC on an older machine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about GoToMyPC?**

Two things:
(1) Once installed, GoToMyPC always works.
(2) Their support is excellent.  You talk to a real person who has the knowledge and the tools available to them to resolve the issue.

**What do you dislike about GoToMyPC?**

Internally, GoToMyPC is a complicated product that must handle many different versions of many operating systems.  It is inevitable that there will be issues, particularly with older versions of operating systems.

**What problems is GoToMyPC solving and how is that benefiting you?**

Allowing remote employees to contribute value.

  ### 41. Servicable remote desktop tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about GoToMyPC?**

Users can get to their desktop computers in the office while remote with all their apps just like they like.

**What do you dislike about GoToMyPC?**

Often users forget their access code and they can only reset it if they are in the office.  We are hybrid so our users are working form home half the time and cannot reset their access code.

**What problems is GoToMyPC solving and how is that benefiting you?**

It does require a second factor so that is good for security.

  ### 42. Great product for those who want/need to be mobile!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2023

**What do you like best about GoToMyPC?**

Very easy to use.  Set it up on your "host" computer and then you can log in from any desktop, laptop or other device.

**What do you dislike about GoToMyPC?**

A little clunky when logging in from an iPad or iPhone but works great when logging in using a laptop or desktop.

**What problems is GoToMyPC solving and how is that benefiting you?**

I no longer have to go into the office to work.  I can easily log in from home if I need to get something done after I return home or work on weekend mornings when I can actually get some quiet.

  ### 43. Empowers WFH, and saves you a trip if you forget something on your office computer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Troy V. | Demand Generation Manager, Computer & Network Security, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about GoToMyPC?**

Secure, stable connection on Mac and PC. 

Drag and drop from local to remote computers.

The ability to collaborate with coworkers.

**What do you dislike about GoToMyPC?**

There was a lag and sometimes fine point controls/ This was problematic when using platforms like Adobe Creative Suite where pixel perfection is crucial.

**What problems is GoToMyPC solving and how is that benefiting you?**

I was working 4+ hours from the main office, and this tool made it possible to save time and gas on my WFH days (3 days a week)

  ### 44. Pro/Con to GoToMyPC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Janet D. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about GoToMyPC?**

GoToMyPC is a fantastic tool for doing remote work from the office computer.  It gives complete access to whatever software is being used on-site.

**What do you dislike about GoToMyPC?**

Drawback to GoToMyPC is that the office computer needs to be left on to get remote access.

**What problems is GoToMyPC solving and how is that benefiting you?**

GoToMyPC makes it possible to access schedules, pt information should the schedule change due to weather, illnes etc.

  ### 45. Okayish remote access tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about GoToMyPC?**

The main use is to remote access your own PC so you can use the tools, get your files or simply access other computers. Best if you have remote job or access shared computer from office or school.

**What do you dislike about GoToMyPC?**

It's expensive. You should get it only if the costs justify the monthly expenses. There are better ways to access your files like cloud drives. Works best only if you have remote job and need to access your PC remotely and too often.

**What problems is GoToMyPC solving and how is that benefiting you?**

Remote access to my own PC

  ### 46. Works as described, when needed

**Rating:** 3.0/5.0 stars

**Reviewed by:** Paul H. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about GoToMyPC?**

It's more like being on your computer (because you are) than some alternate methods of accessing your files.

**What do you dislike about GoToMyPC?**

Cost and speed based on WIFI I'm using away from home.

**What problems is GoToMyPC solving and how is that benefiting you?**

no need to try to "grab" files I anticipate needing and putting them on my lap top or a thumb drive.

  ### 47. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about GoToMyPC?**

Easy to remote into my PC from anywhere, with the ability to use both my monitors.

**What do you dislike about GoToMyPC?**

At the moment nothing, I'm completely happy with GoToMyPC

**What problems is GoToMyPC solving and how is that benefiting you?**

Able to remote into my user's computers when they are away from the office, and I'm able to remote into their computers when I'm not in the office.

  ### 48. GoToMyPC made working from home seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa B. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about GoToMyPC?**

It made working from home seamless even before many of us were forced to work from home for different reasons. I had access to everything in the manner to which I am accustomed. I easily use both screens at home. I highly recommend it to anyone looking for an easy solution for accessing work files at home.

**What do you dislike about GoToMyPC?**

The only minor issue is that sometimes there can be a bit of a lag when using while typing. Printing is a challenge but not insurmountable. It takes a little extra investigation to figure out how it works. I do not consider either of these deal breakers. Even though our company is able to do all things in the cloud now, I still prefer using GoToMyPC.

**What problems is GoToMyPC solving and how is that benefiting you?**

The biggest issue was obtaining access to ALL files and programs at home. These would be vendors that I didn't have logins for at home, paying bills online at vendor websites and even banking.

  ### 49. Very user friendly remote viewer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about GoToMyPC?**

Very user friendly remote viewer, well suited to remote access working, moderately priced.

**What do you dislike about GoToMyPC?**

Not very mobile compliant and some lag response time

**What problems is GoToMyPC solving and how is that benefiting you?**

Solves the issue of dual licenses and computer access for remote work

  ### 50. Gets the job done

**Rating:** 3.0/5.0 stars

**Reviewed by:** William D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about GoToMyPC?**

Set up is simple and remote access is very streamlined.

**What do you dislike about GoToMyPC?**

The file transfer features between remote machines has some cumbersome hoops to jump through.

**What problems is GoToMyPC solving and how is that benefiting you?**

GoToMyPC has allowed quick remote access to other users computers while I've been at a different location.


## GoToMyPC Discussions
  - [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments
  - [May we see &quot;Wallpaper&quot;. It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) - 1 comment

- [View GoToMyPC pricing details and edition comparison](https://www.g2.com/products/gotomypc/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+14%3A46%3A09+-0500&secure%5Bsession_id%5D=a179f4f5-edea-4c6f-b386-f33f6fc50f54&secure%5Btoken%5D=4d086a9983e3e3f371b4396dfea81bbffb598c122bc4004ca4e5dc5fe25dfd47&format=llm_user)

## GoToMyPC Features
**Generative AI**
- AI Text Summarization

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Administration**
- Diagnostics
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Remote Device Control

**Security**
- Device Management

## Top GoToMyPC Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,948 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,078 reviews)
  - [RemotePC](https://www.g2.com/products/remotepc/reviews) - 4.7/5.0 (659 reviews)

