--- title: Google Voice Reviews meta_title: 'Google Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Google Voice works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 167 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

Google Voice Reviews & Product Details

Profile Status

This profile is currently managed by Google Voice but has limited features.

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Pricing

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

User Insights

Average based on 167 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Google Voice Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Google Voice, and what problem is it built to solve?

Google Voice is a virtual phone service for making calls and sending messages through a separate phone number. It helps users keep work or public-facing communications apart from their personal number while staying reachable from a phone or computer.

What company sizes and industries is Google Voice the best fit for?

Google Voice is most often used as a separate business or work line by smaller teams, with use also represented in mid-market and enterprise organizations. The strongest industry clusters include:
  • Small businesses: Teams with 50 or fewer employees, including solo and freelance users.
  • Mid-market and enterprise: Organizations with larger teams that use it for staff or customer communications.
  • Marketing and advertising: Users handling outreach and client contact.
  • Education: Schools and education organizations communicating with students and families.
  • Healthcare and mental health: Practices and care organizations that want a separate line for client or patient contact.

How long does it take to implement Google Voice across a team?

Implementation is often quick, with the most common reported time to go live being under a day. Some teams take longer, especially when setup or number porting is involved.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Less common
1–3 months Occasional
3–6 months Occasional

What customer support options does Google Voice provide, and how do users find the overall support experience?

FAQs and forums are the listed support options. The support experience can be uneven: users describe difficulty getting help with technical or setup issues, while some report receiving helpful assistance.

What features or capabilities could make Google Voice even more useful?

Google Voice could be more useful for growing teams with stronger business-phone controls and more dependable communication workflows. Commonly requested improvements include:
  • More advanced team features, such as extensions, shared access, and flexible call routing.
  • More reliable call and message delivery, with clearer and more consistent notifications.
  • Richer messaging options, including better group texting and support for sending images.
  • A more polished interface and simpler contact management.

Google Voice Reviews (167)

View 2 Video Reviews
Reviews

Google Voice Reviews (167)

View 2 Video Reviews
4.1
167 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"A Long-Lasting Number You Can Keep for Years"
5/5
What do you like best about Google Voice?

The number I have and have been able to continue keeping for so long Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

That at times depending on its random limitations not being able to utilize for verification at times Review collected by and hosted on G2.com.

Anakalia F.
AF
Anakalia F.
HR/AP/Fleet Manager
Mid-Market (51-1000 emp.)
Originally submitted 5/5/2026
"Issues Without Explanations"
0/5
What do you like best about Google Voice?

Not much of anything. It might work for personal use but definitely not the way we needed it to and what we were told would happen. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It will flag you for something, not tell you what, and then get rid of your account without a reason after paying for their service. Review collected by and hosted on G2.com.

Matt G.
MG
Matt G.
Senior Technology Consultant
Mid-Market (51-1000 emp.)
Originally submitted 4/9/2026
"Easy to Use Product that is similar to other Google Portals"
3.5/5
What do you like best about Google Voice?

The management from the Portal that feels similar to what I am used to with other Google Products made the usage and implementation easy. I didn't run into any confusion or issues with using it. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It deleted my number and I lost it previously but that issue has been rectified though I no longer have the number. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
Originally submitted 2/18/2026
"Convenient Number Portability and Easy Web Access to Messages"
4/5
What do you like best about Google Voice?

I can take my number anywhere, which is really convenient. I’m also able to access all of my messages online through the web interface, so I can keep up with everything even when I’m not on my phone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It doesn’t support RCS like Google Messages does, and it doesn’t work very well when everyone else is on an iPhone. Review collected by and hosted on G2.com.

Lizzy O.
LO
Lizzy O.
Project Manager
Small-Business (50 or fewer emp.)
"Simple and Easy Phone System"
4/5
What do you like best about Google Voice?

Simple, easy to use, convenient to have an online phone number. I really like being able to respond to texts via a desktop computer, I can type way faster than I can text! We used it for our business, every day, for many years it did the trick for us. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Super simple and basic. Wasn't able to do many "enhanced" things like, keeping a text unread, or having auto-responses setup, etc. Worked great for just a small family business, but once we stared to grow, we just needed something more robust. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Secure and Private Client Communication Made Easy"
5/5
What do you like best about Google Voice?

This is a very secure method for contacting clients without having to share your personal information. It truly does an excellent job! Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

So far, I haven't encountered any issues, and it is working perfectly for my needs. Review collected by and hosted on G2.com.

Alex Y.
AY
Alex Y.
Co-Founder &amp; Chief Operating Officer
Small-Business (50 or fewer emp.)
"Great for a Free Extra Number, but Buggy and Sometimes Unreliable"
4.5/5
What do you like best about Google Voice?

I appreciated being able to have an additional number on my phone without incurring an extra cost. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

The app was somewhat buggy, and there were frequent instances where 3rd party services failed to recognize the number as a valid phone number. Review collected by and hosted on G2.com.

Chawn S.
CS
Chawn S.
Virtual &amp; Outside Sales Account Manager
Small-Business (50 or fewer emp.)
"Long-time User"
4/5
What do you like best about Google Voice?

I love that I can use my Google Voice number for online applications and other people I don't want to have my number. I have NEVER received a spam call or message. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Is seems like there are opportunities for improvement in the available features (in comparison to the features through my phone carrier). This said, those disparities are not enough to keep me from using it. Review collected by and hosted on G2.com.

brooklyn p.
BP
brooklyn p.
Food Service Worker
Small-Business (50 or fewer emp.)
"Great alternative"
5/5
What do you like best about Google Voice?

Works just like a regular phone so it’s always been my go to. Simple to work so even a beginner will know how to work the app. Will definitely recommend. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Nothing the app is amazing. Love everything about it. Review collected by and hosted on G2.com.

AT
A T.
President
Small-Business (50 or fewer emp.)
"Worked Fine"
3.5/5
What do you like best about Google Voice?

I loved the ease of use, for myself and my virtual assistant. the only reason we changed services was because they were not able to register our number with the national registry so that our name would appear when we made calls. otherwise, we would have stayed. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

they were not able to register our number to our business. Review collected by and hosted on G2.com.

Questions about Google Voice? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ryan Z.
RZ
Ryan Zuniga
•
Last activity 3 months ago

Google Voice: How do you handle verification issues when the number has limitations?

GU
Guest User
•
Last activity over 1 year ago

What is Google Voice used for?

0 Upvotes
1
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Pricing Options

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

Premier

$30.00
1 Google Voice Per Month
Google Voice Comparisons