--- title: Google Voice Reviews meta_title: 'Google Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Google Voice works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 167 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

Google Voice Reviews & Product Details

Profile Status

This profile is currently managed by Google Voice but has limited features.

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Pricing

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

User Insights

Average based on 167 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Google Voice Reviews (167)

View 2 Video Reviews
Reviews

Google Voice Reviews (167)

View 2 Video Reviews
4.1
167 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and ability to provide a separate phone number for business without additional costs. Many appreciate the convenience of managing calls and texts from a single device, which enhances privacy and organization. However, some users note that the app can be buggy at times, affecting call reliability.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Brittany V.
BV
Brittany V.
School Counselor
Mid-Market (51-1000 emp.)
"Very Convenient Tool"
5/5
What do you like best about Google Voice?

I like that my parents can reach me on my cellphone without having my personal number. I can also set it up so that I know it is a parent calling in particular. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Sometimes there are some technical issues, including not always ringing or sending a notification to my phone when someone messages me. I often won't know until I check my email. Review collected by and hosted on G2.com.

Cameron S.
CS
Cameron S.
Director of Sales
Small-Business (50 or fewer emp.)
"Works fine for personal use, not ideal for a scaling business"
3/5
What do you like best about Google Voice?

Free version, easy to set up as with all Google Suite tools. Ability to have call forwarding is nice. Just generally having a virtual number is nice so I don't have to give out my personal number, but many services provide this. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Doesn't integrate with automation tools like Zapier. Doesn't have shared inbox features that a lot of other services provide. When using call forwarding, you can't see who is calling, just that it is a call forwarded from your Google Voice number Review collected by and hosted on G2.com.

Emma M.
EM
Emma M.
Teacher
Small-Business (50 or fewer emp.)
"Google Voice: A wonderful resource for all ages."
4/5
What do you like best about Google Voice?

I like using a Google Voice number to contact people without giving my cell phone number. It is also very convenient to access phone calls from a variety of devices. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

The notifications do not always work as I would like. You have to constantly check your phone to ensure you aren't missing anything. Also, the calls coming in are not identified as Google Voice calls. Review collected by and hosted on G2.com.

Joel O.
JO
Joel O.
Manager strategic planning | new business development | Customer Service
Small-Business (50 or fewer emp.)
"Google Voice Gives You Limitless Access To Communication"
4.5/5
What do you like best about Google Voice?

I like the fact that Google Voice make provision for a Free trial. The general user interface is simple and easy to understand. The quality of the calls is top notch too. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

That is a tough one as Google Voice is an awesome tool and clearly some steps ahead of others in the industry. Google Voice ticks all the boxes for me. There are no drawbacks. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Free Second Phone Line"
4.5/5
What do you like best about Google Voice?

I love that it's free and I was able to get a number that corresponds with the state I'm living in. I can have a second line without needing a second phone. When I miss a call or text, I get notified via email and am able to listen to voicemails through email and even respond to texts. This was a great option when I needed to text a client back but wasn't able to access my phone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

The "do not disturb" option doesn't really work. It will still send notifications to the phone about the google voice activity. This isn't the greatest when you're needing a break from work. It's also hard to save contacts to just the google voice app. I also haven't been able to send or receive pictures or videos even though it shows them as sent. Review collected by and hosted on G2.com.

SD
Sang D.
Teacher and Cloud Solution Architect
Small-Business (50 or fewer emp.)
"Good option for my 2nd number"
3.5/5
What do you like best about Google Voice?

Voice is good, integrated with my gmail. Mobile app gui is nice, easy to use. Was used it most everyday to call, chat with my friends. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

If you don't use it for quite long time, your number will be lost. Review collected by and hosted on G2.com.

Mike V.
MV
Mike V.
Real Estate Agent
Mid-Market (51-1000 emp.)
"Google Voice Review"
5/5
What do you like best about Google Voice?

Being able to use a second phone number for my business to split personal calls is helpful. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

When callers dial my number, they must state their name and then wait for me to accept the call. Review collected by and hosted on G2.com.

Cindy A.
CA
Cindy A.
Business Manager
Small-Business (50 or fewer emp.)
"Google Voice Small Business"
3.5/5
What do you like best about Google Voice?

Free. Good for texting. Able to look back on texts sent months ago. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Only one user can use each number and unable to unread messages once they are opened. Review collected by and hosted on G2.com.

MC
Marilu C.
writer editor researcher
"The nutshell is hard to crack."
2.5/5
What do you like best about Google Voice?

to make phone calls to business affiliates and friends Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

The downsides are minimal and not frequently obvious to the average consumer. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"It works but it lacks features"
1.5/5
What do you like best about Google Voice?

It does allow you to have a second number for work. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It lacks features that other products have. The Auto-Attendant menu is limited. Review collected by and hosted on G2.com.

Questions about Google Voice? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

What is Google Voice used for?

0 Upvotes
1
Join the conversation
Ryan Z.
RZ
Ryan Zuniga
•
Last activity about 2 months ago

Google Voice: How do you handle verification issues when the number has limitations?

Pricing Options

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

Premier

$30.00
1 Google Voice Per Month
Google Voice Comparisons