--- title: Google Voice Reviews meta_title: 'Google Voice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Google Voice works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 167 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

Google Voice Reviews & Product Details

Profile Status

This profile is currently managed by Google Voice but has limited features.

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Pricing

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

User Insights

Average based on 167 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Google Voice Reviews (167)

View 2 Video Reviews
Reviews

Google Voice Reviews (167)

View 2 Video Reviews
4.1
167 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and ability to provide a separate phone number for business without additional costs. Many appreciate the convenience of managing calls and texts from a single device, which enhances privacy and organization. However, some users note that the app can be buggy at times, affecting call reliability.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Damian R.
DR
Damian R.
Senior Salesforce Business Analyst
Small-Business (50 or fewer emp.)
"Best free virtual phone for mobile"
4.5/5
What do you like best about Google Voice?

I have a dedicated number for my consulting business that I can get on my personal phone without additional fees. Voice and text separate from my personal line but on the same devices. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

The build is functional but not beautiful. It's sometimes hard to find the right setting. UX could be improved. Review collected by and hosted on G2.com.

Nathanial H.
NH
Nathanial H.
Web Developer
Computer Software
Small-Business (50 or fewer emp.)
"Google Voice is good for personal use but not business use"
3.5/5
What do you like best about Google Voice?

It's very useful that it's both free and easy to setup. All you need a US phone number and boom you have a 2nd phone numbe that has no ads. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It's limited in both features and what you can do. You can't setup caller ID and there is no support. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Simple, No Frills VOIP Phone"
4.5/5
What do you like best about Google Voice?

Google Voice is simple and does the job you'd expect it to - take and make phone calls. Google Voice offers web access along with iPhone and Android apps. It is simple yet efficient. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Only 1 phone number per account is available. Text messaging is limited in the sense that not all senders come through sometimes. No IVR tree is available. Settings are not as customizable as competitors. Review collected by and hosted on G2.com.

Arman S.
AS
Arman S.
Executive Director
Small-Business (50 or fewer emp.)
"Helpful in an Increasingly Digital Age"
4.5/5
What do you like best about Google Voice?

I love the ability to receive calls and messages in a central location that is accessible by anyone I give access to digitally. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

Have found many features that I dislike with the product. It's only been a blessing since I have started using it. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Always Dropped calls or could not connect call"
0/5
What do you like best about Google Voice?

It created me an alternative number for work/clients so I did not have to utilize my personal number. And once I left Google Voice, I could still keep my phone number. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I had consistent dropped calls when traveling even local travel in my city. My work requires me to be available to clients at all times so this did not work for me. Also, the call would often never connect. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Useful and Free!"
4.5/5
What do you like best about Google Voice?

I like having a dedicated phone number for my business/side hustle. Google voice helped me keep my personal life and my work life separate. There's an app that helps keeps messages in order. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I wouldn't say I like that there is no distinction between personal calls and google voice calls, but the service is more than acceptable! When incoming, they appear the same. Review collected by and hosted on G2.com.

LR
Leo R.
Owner
Small-Business (50 or fewer emp.)
"Overall good service"
5/5
What do you like best about Google Voice?

Google voice was easy to use and setup. Google voice app allowed you to manage sms and settings directly from my phone. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I don't have any dislikes when it comes to Google voice. It just believe Google voice isn't the best for business use. Review collected by and hosted on G2.com.

Connor R.
CR
Connor R.
School Social Worker
Mid-Market (51-1000 emp.)
"Phone service perfect for work purposes"
4/5
What do you like best about Google Voice?

I love that it comes through on a separate number from my personal number, but it is still on my personal phone. It's like having two phones in one. I also like that I can screen my phone calls/decline and that it requires callers to state their names. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

I dislike that saving contacts is extremely difficult, and that sometimes calls do not seem to fully come through all the time (they don't even seem to ring always). Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"Outdated and unexciting, plus a spam bot magnet"
1.5/5
What do you like best about Google Voice?

It was great back in the day when it worked a lot more like apple messages but not anymore Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It's just old and clunky and doesn't deliver on anything that improves my workflow Review collected by and hosted on G2.com.

Destiny R.
DR
Destiny R.
Senior Loan Officer
Small-Business (50 or fewer emp.)
"Google Voice was decent"
4/5
What do you like best about Google Voice?

My favorite thing about Google Voice was that it was free. Review collected by and hosted on G2.com.

What do you dislike about Google Voice?

It was not very easy to navigate for some of my employees. However, it was still a good application! Review collected by and hosted on G2.com.

Questions about Google Voice? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

What is Google Voice used for?

0 Upvotes
1
Join the conversation
Ryan Z.
RZ
Ryan Zuniga
•
Last activity about 2 months ago

Google Voice: How do you handle verification issues when the number has limitations?

Pricing Options

Pricing provided by Google Voice.

Starter

$10.00
1 Google Voice Per Month

Standard

$20.00
1 Google Voice Per Month

Premier

$30.00
1 Google Voice Per Month
Google Voice Comparisons