Google Analytics Reviews (6,861)

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Reviews

Google Analytics Reviews (6,861)

View 15 Video Reviews
4.5
6,861 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Google Analytics for its clear insights into user behavior and powerful tracking capabilities, which help businesses make informed decisions based on detailed data. Many appreciate its seamless integration with other Google tools, enhancing its functionality. However, a common limitation noted is the steep learning curve for new users, making it challenging to navigate the interface and utilize all features effectively.

Pros & Cons

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Filip K.
FK
Filip K.
Project Manager
Small-Business (50 or fewer emp.)
"Powerful Features, Complex Transition"
3.5/5
What do you like best about Google Analytics?

I love the exploration features in Google Analytics because it allows me to build pivot tables, funnel visualizations, and path analysis that were impossible in the old version. The event-based models are also great since they mean I can track anything as an event, giving me custom visibility. I'm not limited to category, action, label anymore. I also appreciate that I can build audiences, like those likely to churn in seven days, and immediately put them in Google Ads to save those customers. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The transition was a nightmare. The UI is hostile. For a casual user, it's terrible. Simple reports like landing pages or traffic source are hidden deep in menus or require manual construction. It's not pick up and play like the old version. And data thresholding. This is the most annoying feature. If I drill down too deep, example, looking at a specific campaign with few clicks, Google Analytics hides the data to protect privacy. Showing me zeros even when I know there were visits. Review collected by and hosted on G2.com.

RR
Rohith R.
Business Analyst - Assistant manager
Enterprise (> 1000 emp.)
"Effortless Data Insights with Google Analytics"
4.5/5
What do you like best about Google Analytics?

I use Google Analytics for tracking, measuring, and reporting on website and app traffic. It helps our business understand how visitors arrive, what they do, and how to improve engagement. I like how it handles data collection using tracking codes on web pages to gather data on user interaction, which then processes into regular reports. I appreciate the user behavior analysis feature, which tracks user demographics, technology used, and interaction patterns. Additionally, it identifies traffic sources and tracks goals like purchases or form submissions. The web-based setup makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Sometimes server goes down and all the work to restart if not saved Review collected by and hosted on G2.com.

karishma R.
KR
karishma R.
Digital Marketing Excutive
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Detailed, Actionable Insights into Traffic, Engagement, and Demographics"
5/5
What do you like best about Google Analytics?

What I like most about Google Analytics is that it gives detailed insights into user behaviour, website traffic, how much users engage with our site, and demographic details. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The downside of Google Analytic is its complex UI. For a new person, it’s not easy to understand. Review collected by and hosted on G2.com.

Faizan S.
FS
Faizan S.
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Intuitive and Reliable, Yet Data Reporting Needs Improvement"
5/5
What do you like best about Google Analytics?

I like Google Analytics because it's easy to use for me, and if I'm ever confused about a particular functionality, I can find answers online. There are always resources or videos available, which makes solving issues easier compared to other tools that aren't as widely used or are more expensive. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

For the report section, one thing that I find very annoying is that you don't have the data pass for the team. A lot of the time when you're creating such reports, you would want that data to be easily available for you and Google Analytics 4, unfortunately, doesn't do that. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Improved, More Opinionated Google Analytics That’s Easier to Set Up and Use"
4/5
What do you like best about Google Analytics?

The new Google Analytics is much improved and is more opinionated about how to track and setup up properties which makes it much easier to use and ensure the data is correct. Dashboards have improved but knowledge is still required to get it working well. The UI is more performant and you can't beat the price. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Still challenges with getting the data we need due to how charts are built in the UI. The anonymisation of a lot of data makes it difficult to use as a products metrics tool and instead focuses on anon traffic. Inbound reports from SEO results could also be more meaningful and detailed. Review collected by and hosted on G2.com.

Shamim S.
SS
Shamim S.
3D & Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Powerful tool for tracking website performance and user behavior"
4.5/5
What do you like best about Google Analytics?

What I like best about Google Analytics is that it makes it easy to understand website traffic and user behavior so you can make better decisions quickly. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

What I dislike about Google Analytics is that it can feel overwhelming at first—especially with the learning curve in GA4 and finding certain reports or settings. Review collected by and hosted on G2.com.

Muhammad T.
MT
Muhammad T.
Endoscopy Nurse
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Google Analytics Gives a Full Overview of Website Performance"
5/5
What do you like best about Google Analytics?

Google analytics gives users full overview on their website performance Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Google analytics integration is technical, this process needs to be simplified that users don't have to copy and paste tag in headers or html related codes Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless Setup with Impactful Insights"
4.5/5
What do you like best about Google Analytics?

I like that Google Analytics is easy to set up and easy to read. The setup is straightforward, especially through GTM. I appreciate the pre-designed reports that provide insights into user behavior, engagement, and the ecommerce journey. It also helps me understand the revenue and purchase funnel, and offers information on how my paid activities perform. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Simplify the user journey. It is the most difficult thing to read in Google Analytics. There are other tools like Amplitude that have a great user journey report. That is easy to read and understand. Every node and every drop has a clear understanding of how users behaved on the website. Review collected by and hosted on G2.com.

Juan David H.
JH
Juan David H.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Makes Performance Insights Easy Once Integrated"
5/5
What do you like best about Google Analytics?

It helps you understand what you are looking for. Once the software is integrated with your site you are able to understand the performance of whatever you are looking for and makes life easier. The UI is a little bit complicated but once you are familiar with it, its easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

As I said, the UI can get complicated, support is not that easy to understand due to the technicality but it is something that just takes time to get familiar with. Review collected by and hosted on G2.com.

PL
Prem L.
Designing Team
Mid-Market (51-1000 emp.)
"Great Analytics, Steep Setup"
4.5/5
What do you like best about Google Analytics?

I use Google Analytics to check out the total number of visitors visiting our Google and social media pages. The software provides real-time tracking of the people who visit our website, helping us understand our audience much better. I like how the software gets easily integrated with Google Ads, providing detailed analytics and analysis of all the expenses we invest in online marketing. It gives clear insights about our users and helps us understand our website performance every day. These basic features assist us in creating good online ads. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The dashboard is packed with different types of columns and buttons, which initially felt little confusing. Also, the setup took more than 14 days, and we also needed to install the tracking code multiple times which was also new and complex. Review collected by and hosted on G2.com.