Customization tool is easy to use and catalogue is very large and able to accommodate different regions and quantities. Review collected by and hosted on G2.com.

Limited options for Canada and customization tool sometimes glitches and you have to restart. Review collected by and hosted on G2.com.

I find Goody to be a great platform that works well for all our use cases, unlike other gift platforms. It offers easy-to-use sending tools and a curated online store, making it simple to send gifts. I love the platform's ability to consolidate our giving solutions into one. The management aspect is excellent, allowing for budgeting by person or team, which I find really useful. The user interface is top-notch, and the whole process is designed perfectly. Everything just works well together. It's also very easy to set up; we were up and running rather quickly. Review collected by and hosted on G2.com.

It would be nice to have some tie-ins with big box stores, like Amazon, for those occasions when you want to give swag that is not available in the curated store. Review collected by and hosted on G2.com.

I love that the receiver can easily swap a gift for something that is more suited to them! Review collected by and hosted on G2.com.

I wish it was integrated with Hubspot but I know they are working on it! Review collected by and hosted on G2.com.

I really like Goody because it offers gifts for any taste, which is great for our diverse base of champions. Whether it's Gen Z, people in their twenties, thirties, or senior decision-makers, everyone can find something they'll love. The wide assortment of gifts and the ability to tailor them to the recipient's experience are highlights. This personalization means that even with gift cards, where there are often concerns of being impersonal, recipients can choose gifts they genuinely want, making it memorable. It's a universal tool that allows us to handle various audiences and tailor gifts to personal lifestyles and wishes without making them generic. Review collected by and hosted on G2.com.

I think tracking of the gifts and the CRM integration could be aspects to improve. It would be helpful to know whether the recipient redeemed the gift card and how quickly. This could be a touchpoint with our brand, and seeing what they spend it on would help us know more about the person. It would also help to build their traits and profile to get more personalized in the future. A feature to segment customers by these insights would be something I'd love to see in Goody. Also, when setting up, it wasn't clear why I couldn't create a gift link without paying for a premium profile, and making it clearer would make setup easier. Review collected by and hosted on G2.com.

I love the incredible curation of gifts that allows me to build a collection for our organization with the specific interests and budget of our team! Review collected by and hosted on G2.com.

I would love to be able to just let staff access the whole Goody store and eliminate the alcohol as an option (we are a nonprofit!) without having to create a collection which is more time consuming on our end. Review collected by and hosted on G2.com.

I like that Goody offers a lot of quality options within our price point and appreciate the generous options available. The customer service is a highlight for me as well. It’s really helpful that Goody can ship to other countries, making it possible for our international teams to feel valued and appreciated. I found the initial setup to be easy, which was a nice plus. Review collected by and hosted on G2.com.

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Goody has a great variety of items with prices and our employees love being able to “shop” for their gift! Review collected by and hosted on G2.com.

Too many goodies to choose from but it’s a great problem to have! Review collected by and hosted on G2.com.

I like the easy reporting, which allows me to track who has accepted a gift and our total spend versus budget at a quick glance. I enjoy the bulk sending feature, making it simple to upload our whole recipient list and send gifts to them all at once. I appreciate the ability for clients to pick a gift they actually want through Goody's Gift feature. The initial setup was very easy and required minimal effort. Review collected by and hosted on G2.com.

It would be nice to have the option to customize the reminder emails. Sometimes the reporting/tracking UI could be more user-friendly. It's easy to forget where you accessed a certain view for a batch of gifts and can take some clicking around to find the right place. Review collected by and hosted on G2.com.

I love how Goody makes everything easy to use, and the variety of products they offer is impressive. It really takes the hard work off my hands by allowing customers to choose their gifts and delivery locations effortlessly. These features let me quickly send a link, create a campaign, or offer a collection to a customer without the hassle of deciding on the best product. The initial setup was also very easy. Review collected by and hosted on G2.com.

I don't love the lack of integrations to HubSpot and company CC systems. For HubSpot, I have to manually add that I've done activities including Goody. Regarding CC systems, I have to reconcile all orders and receipts. We use Rippling, so it's not like you can have unlimited options in integrations, but I didn't see many that could cut down on manual effort to chase down which receipt goes to which order. Review collected by and hosted on G2.com.

I really like that Goody offers higher quality, actual name brand products, which gives people the choice they appreciate. It's nice that the products include options like Lego sets, Nintendo Switch games, leather options, and higher-end bakery options, so people don't feel like they're selecting from cheap products. I also enjoy that it comes as a cute, digital gift that can be customized. Plus, the initial setup was super easy. Review collected by and hosted on G2.com.

I think there are so many choices it gets overwhelming. I created a Catalogue for our staff to choose from but the AI chat added some options, but left out a TON! So I had to manually go in and add products. It took a lot of time for that. Also, maybe just better filters. Like filter on clothing sizes, etc. Review collected by and hosted on G2.com.