What do you dislike about GoHire?
Dear reader
I can’t in any way recommend GoHire. Here I don’t refer to features, but something much more important for any customer relation – TRUST!
I have bought more than 300 lifetime deals the last couple of years, reviewed a lot of deals, and is well respected in the community for being fair and polite in my reviews.
GoHire belongs to only a handful of deals I have seen being so dishonest and not honoring their agreement with their customers. Let me explain in details:
In October 2018 GoHired needed extra funding to grow their business, so they partnered up with AppSumo to launch a lifetime-deal.
At that time GoHire offered 5 different plans/tiers through their own website. ‘Forever Free’ (£0 / mo), ‘Small Business’ (£49 / mo), ‘Growing Business’ (£69 / mo), ‘Advanced’ (£99 / mo), and ‘Enterprise (£149 / mo).
Through AppSumo they offered a lifetime deal to their ‘Enterprise plan’, meaning the top of their 5 plans. At the same time, they answered inside the AppSumo forum ‘The AppSumo deal gives you access to EVERYTHING.
Before you continue reading the review please ask yourself:
If you bought a lifetime deal, and the deal-site sold the highest tier possible at that time, and called it ‘Enterprise’ would you then assume, you would get updates from the highest tier going forward? Would you feel even more secure, when the founder stated ‘The deal gives you access to everything’ and ‘You absolutely can manage the entire process from GoHire from attracting candidates to managing your pipeline and selecting your preferred candidates to offer your jobs to’.
I mean what would a possible logical and trustworthy name be, of a plan HIGHER than ‘Enterprise’ – if any? ‘Super duper’? Naaah I can’t find any, as I assume big enterprise companies, would go with a plan that sounds familiar, and indicate you can’t grow bigger than that.
OK I think you get the point. Now let me continue.
1½ year after, they have reduced their number of plans from 5 to 3, and renamed their plans to ‘Starter’, ‘Growth’ and ‘Pro’. As a natural consequence of using 1½ year to mature and grow their tool, the top ‘pro’ plan is now priced £199/mo.
Now GoHire claims the Enterprise-plan is discontinued, and say people who bought access to their top tier Enterprise plan in the past, can't get access to their advanced features such as evaluations, questionnaires and reporting. Things that I see as standard features in such tools, and definitely as a part of an Enterprise plan. On top of this, please remember the founder promised access to everything, and at the same time mentioned 'screening features' were on the roadmap.
Just when I thought I could not be more shocked, they now write to all their early supporters, who funded them when they needed it most. Now they offer to give them access to the advanced features they already have paid for – but now only for 12 month and only if they upvote them on Product Hunt…….! – so now I have to accept bribery, to get access to stuff for 12 months, I initially was promised to have for a lifetime.
Well I could continue, to review the features, but honestly I don’t want to waste my energy on this, as I don’t do business with people I don’t trust.
I unfortunately can’t recommend GoHire. Fyi. I have reached out to AppSumo 5 weeks ago, as I don't get the features they have sold me on behalf of GoHire. Unfortunately it seems like, they have not been able to solve the case. Review collected by and hosted on G2.com.
