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4.8 out of 5 stars

How would you rate your experience with GMass?

GMass Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

GMass Integrations

(7)
Integration information sourced from real user reviews.
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GMass Reviews (1,269)

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Reviews

GMass Reviews (1,269)

View 2 Video Reviews
4.8
1,269 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise GMass for its ease of use and seamless Gmail integration, allowing for efficient mass email campaigns directly from their inbox. The tool's automation features, such as follow-ups and tracking, significantly enhance productivity and deliverability, making it a valuable asset for email marketing. However, some users note that the interface could be more intuitive for new users.

Pros & Cons

Generated from real user reviews
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Kevin M.
KM
Founder
Small-Business (50 or fewer emp.)
"Fast and effective personalized outreach that delivers results"
What do you like best about GMass?

I love how easy and fast GMass is to set up. I was able to get my first personalized outreach campaign running within minutes. The customization options are great, and it integrates smoothly with Gmail so there is nothing new to learn and everything just works. It has already saved me a lot of time and has become one of the most efficient tools in my workflow. Review collected by and hosted on G2.com.

What do you dislike about GMass?

There is not much I dislike so far. The interface can feel a little dense at first because there are many features, but once you understand where everything is, it becomes much easier to use. A bit more built-in guidance for new users would be helpful, but it has not slowed me down. Review collected by and hosted on G2.com.

Laci J.
LJ
"Easy Setup, Effective Mass Emailing with GMass"
What do you like best about GMass?

I like how easy GMass is to use once you figure it out. The setup was very simple and easy to understand, plus they have lots of videos to show how to use the app. Sending mass emails with individual attachments is made manageable, allowing me to send individual attachments to hundreds of people in a short amount of time. Review collected by and hosted on G2.com.

What do you dislike about GMass?

The videos and explanations could have had more information, like how to set up spreadsheets and what not to include in them. I had information in my spreadsheet that I wasn't using in the email, and it would have been good for the video to tell you to take out any unnecessary information. Also, I had issues with adding links from Google Drive into the Attachment column because multiple links would copy into one cell instead of one link per cell. I ended up having to manually copy and paste 827 links into their individual cells. Review collected by and hosted on G2.com.

Amy M.
AM
Teacher/Union President
Mid-Market (51-1000 emp.)
"GMass Made Custom Union Outreach Fast and Straightforward"
What do you like best about GMass?

GMass absolutely saved me when I needed to send customized messages to our union members during a ratification vote. I appreciate how straightforward the process was. I was able to send critical information in such a small window of time. Would absolutely recommend! Review collected by and hosted on G2.com.

What do you dislike about GMass?

Setting up a schedule send is not quite as straightforward as I thought it would be. Once I added a date and times, I could not easily tell if it was scheduled or there was another step. The like of simple confirmation stressed me. Review collected by and hosted on G2.com.

Santosh S.
SS
"Effortless Setup, Robust Features for Cold Outreach"
What do you like best about GMass?

I find GMass very easy to set up, which saves me a lot of hassle. I appreciate that it provides higher delivery rates than others I have used. It's very practical and reliable with tons of features, including SMTP. I really value the follow-up automation and CRM capability that makes it easy to track records. Its features are advanced, and most software is less likely to offer such capabilities. Review collected by and hosted on G2.com.

What do you dislike about GMass?

I think GMass needs to optimize its sending limit. It's like if you have clean data, the limit hits at 2000, but now it is 500 or something. Review collected by and hosted on G2.com.

Rakesh k.
RK
"Simple Automation with Room for Improvement"
What do you like best about GMass?

I like GMass for its simplicity and ease of use. Setting up multiple campaigns and measuring outreach responses is straightforward, allowing me to manage email automation and outreach effectively. The initial setup was great, making it easy to start using the tool. Review collected by and hosted on G2.com.

What do you dislike about GMass?

Mail sequencing and tracking could be improved to optimize compared to other new platforms. It currently feels like just a mail sending tool. It would be better if there was a trained AI to guide ways to optimize follow-ups based on the first email and Ideal Customer Profile (ICP). There's a need for a partnership to sync on one platform for outreach. Review collected by and hosted on G2.com.

RAHUL R.
RR
Real Estate Consultant
Small-Business (50 or fewer emp.)
"Simple and powerful tool for bulk email campaigns from Gmail"
What do you like best about GMass?

GMass is extremely convenient because it works directly inside Gmail, so there’s no need to learn a separate platform. I really like how easy it is to send bulk emails, personalize them with mail merge, and track opens and clicks. The scheduling and auto follow-up features save a lot of time and make outreach more effective. It’s user-friendly and reliable, which makes it a great choice for managing campaigns and client communication. Review collected by and hosted on G2.com.

What do you dislike about GMass?

Sometimes the Gmail sending limits can be restrictive when you want to send very large campaigns. Also, the setup for advanced features may feel a little technical for new users. However, once you get used to it, the tool works very well. Review collected by and hosted on G2.com.

Santiago C.
SC
Influencer Marketer
Small-Business (50 or fewer emp.)
"Professional-Grade Email Campaigns Made Simple"
What do you like best about GMass?

GMass is a reliable and well-built tool for email campaigns. Deliverability is solid, personalization works perfectly, and the scheduling options are excellent. It feels like a professional email marketing platform without the complexity of traditional tools. Review collected by and hosted on G2.com.

What do you dislike about GMass?

GMass distinguishes itself as a reliable and well-crafted tool for handling email campaigns. Its deliverability remains consistently high, the personalization options work seamlessly, and the scheduling features are excellent. When I use it, I feel like I’m working with a professional-level email marketing platform, yet it avoids the complexity that often comes with more conventional solutions. Review collected by and hosted on G2.com.

Zack C.
ZC
"Boost Your Email Marketing with GMass's Automation and Follow-Up Features"
What do you like best about GMass?

I really appreciate GMass for enhancing the effectiveness of my email marketing campaigns through its impressive features. The multi-send capability is exceptional, allowing me to efficiently manage large outreach efforts by personalizing each email. This, combined with the spin text feature, enables me to vary content automatically, increasing engagement and making each message feel unique. The auto follow-up function is a game-changer as it automatically manages responses and keeps prospects engaged without manual intervention, leading to higher open rates and conversion rates. The triggers feature is particularly beneficial, automating responses based on user actions, which increases responsiveness and ensures timely communication. Overall, these features contribute to a more streamlined workflow, resulting in more client conversions and significantly more replies from my campaigns. Review collected by and hosted on G2.com.

What do you dislike about GMass?

Sometimes my campaign pauses, and I don't know why. Review collected by and hosted on G2.com.

Jacob F.
JF
"Easy, Intuitive Email Tool Right Inside Gmail"
What do you like best about GMass?

I love GMass for its ease of use and simplicity, and the fact that it just works seamlessly. The software's ability to send mass emails efficiently is particularly valuable for my needs, such as informing all of my contacts about my new email. I am impressed with how well sending emails from a list works, and I think the email tracking feature is solid and reliable. Integration with Gmail adds to the convenience, and the switch from Mailchimp to GMass was motivated by its authenticity and the advantage of operating directly within Gmail. Overall, the initial setup was fairly easy, and I would rate it a 7 out of 10 in terms of ease. The overall positive experience and reliability of GMass make it something I would highly recommend to others, scoring it a perfect 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about GMass?

I find the onboarding process for GMass not entirely helpful, especially when it comes to acquiring emails for all my contacts. There is a noticeable gap in providing clear guidance on how to create email lists, which would greatly enhance the overall user experience. Review collected by and hosted on G2.com.

Kiarri A.
KA
"Reliable Outreach with Effective Personalization"
What do you like best about GMass?

I find GMass incredibly valuable for reaching out to multiple potential partners simultaneously, significantly enhancing my efficiency in communication. I am particularly impressed with the personalization capabilities that GMass offers, which I feel are often lacking in other mass email services. The feature enables me to maintain a personal touch in every email, crucial for maintaining strong relationships. Additionally, the analytics tools provided by GMass are outstanding—they allow me to track the number of clicks and opens on my emails and even identify the times at which they were accessed. This functionality helps me plan my future communication strategies more effectively. Furthermore, I appreciate the ease of use that GMass offers. It’s user-friendly, and even after my first use, I found it straightforward to navigate through its features. Review collected by and hosted on G2.com.

What do you dislike about GMass?

I found the test email setup in GMass to be lacking. It didn't work as well as I would have liked because I couldn't see exactly what the recipient would receive. Additionally, although the initial setup process was okay, I wish it had been a bit more simplified. Despite this, looking back, it did accomplish what I hoped, so it's ultimately fine. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

11%

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GMass Features
Open Rates
Link Activity
Attachment Activity
Email Platform Integration
Email Scheduling
Notifications
AI Text Generation
Autonomous Task Execution
Multi-step Planning
Adaptive Learning
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GMass