--- title: Glean Reviews meta\_title: 'Glean Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 168 reviews by the users' company size, role or industry to find out how Glean works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 168 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- ### Glean Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [(5 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [(4 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [(3 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [(2 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [(1 mentions)](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Glean ##### 1. Ease of Use Users value the **ease of use** of Glean, finding it intuitive and efficient for accessing information quickly. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163758&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 2. Speed Users love the **speed of information retrieval** with Glean, greatly enhancing their productivity and efficiency. [ See 5 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163449&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 3. Time-saving Users appreciate the **time-saving capabilities** of Glean, effortlessly retrieving accurate information without extensive searching. [ See 4 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163818&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ##### 4. Fast Search Users value the **fast search capabilities** of Glean, making relevant information easily accessible across various tools. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398007&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you like about Glean? What I like best about Glean is its ability to quickly surface relevant information from across different tools, making it much easier to find what I ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you like about Glean? Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, ##### 5. Intuitive Users find Glean to be **intuitive and easy to use** , enhancing their workflow and efficiency significantly. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163703&qs=pros-and-cons#reviews) See Related User Reviews ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you like about Glean? Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you like about Glean? I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provi ### 5 Cons or Disadvantages of Glean ##### 1. Improvement Needed Users note that **improvement is needed** in transparency, source controls, and accuracy for a better experience with Glean. [ See 3 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2315227&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ![Ján J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ján J.") JJ Ján J. Enterprise (\> 1000 emp.) 4.5/5 "Effortless company-wide searches with Glean" What do you dislike about Glean? Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status. ##### 2. Search Functionality Users find the **search functionality lacks precision** , often receiving broad results that complicate finding relevant information. [ See 2 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=1163684&qs=pros-and-cons#reviews) See Related User Reviews SM Steven M. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Knowledge Finder with Room for Improvement" What do you dislike about Glean? Sometimes the search results don't get exactly what I need. ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 3. Inadequate Filtering Users experience **inadequate filtering** , leading to broad search results and additional steps to find relevant information. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2228074&qs=pros-and-cons#reviews) See Related User Reviews ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Enterprise (\> 1000 emp.) 4.0/5 "Glean" What do you dislike about Glean? Sometimes the search results can be a bit too broad, and it takes a few extra steps to find the most relevant information. More advanced filtering opt ##### 4. Lack of Information Users feel the lack of **transparency and control** in Glean affects trustworthiness and efficiency in critical tasks. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2398006&qs=pros-and-cons#reviews) See Related User Reviews ![RUSSELL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUSSELL K.") RK RUSSELL K. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Answers and Time Savings with Glean" What do you dislike about Glean? Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy ##### 5. Limited Customization Users find the **limited customization** of Glean restrictive, sometimes leading to irrelevant search results. [ See 1 mentions ](https://www.g2.com/products/glean-technologies-glean/reviews?filters%5Bsentiment_snippet%5D=2446979&qs=pros-and-cons#reviews) See Related User Reviews ![Pranay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay S.") PS Pranay S. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Information Discovery Across Tools" What do you dislike about Glean? Limited customization and occasional irrelevant search results. ![Madison M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madison M.") MM Madison M. Account Executive Enterprise (\> 1000 emp.) 11/1/2023 "Glean has improved my productivity exponentially!" 5/5 What do you like best about Glean? Glean has saved me countless hours searching our internal systems to find the answer to a question or a particular resource. The search functionality is always spot on and helps me uncover things that I would have never found without Glean. I use Glean multiple times per day and have never had any technical issues with it. It's the best investment our team has ever made! Review collected by and hosted on G2.com. What do you dislike about Glean? I cannot think of anything I dislike! There are definitely features I could take advantage of more though, like collections and answers. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Searching for answers to customer questions or for a particular resource, using a single search tool to scan all of our internal systems. This capability saves me so much time, because before Glean I would have to individually search Slack, Confluence, and Support tickets to find an answer to a single question. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chelsea A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea A.") CA Chelsea A. Mid-Market (51-1000 emp.) 9/27/2023 "A story about my best friend, Glean!" 5/5 What do you like best about Glean? During onboarding, Glean helped me ramp quickly and acquire all the institutional knowledge I needed to be successful. The landing page gives me a great overview of upcoming calls, trending resources, and suggested documents to review so I know what to do next and how to prioritize my day. The search function is easy to use and customize based on my specific role and the applications I use most frequently. It's saved me a tremendous amount of time. I no longer have to constantly toggle between applications and lose context and focus as I go. I'm thankful that Grammarly provides Glean company-wide as it helps us all collaborate and work better together. Review collected by and hosted on G2.com. What do you dislike about Glean? I've found no downsides yet. Given how robust their resource center it, I'm sure if I have any questions or issues, I'll quickly be able to self-serve and find support. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? It helps me get information quickly and take the best action. It's an awesome workplace efficiency tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 4/18/2024 "So easy to use and set up!" 5/5 What do you like best about Glean? The ability to easily access any information across our systems has been super helpful! I like to be able to see all possible options when either looking for information for internal needs OR when I need to share something with a customer. Really has helped me save time when searching or asking someone else. Review collected by and hosted on G2.com. What do you dislike about Glean? No dislikes at the moment - glean was very easy to install and I was able to start working with it instantly. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? It is helping me find the most relevant content for either myself or my customer. I always try to be proactive when finding material for either myself or my customers but sometimes don't know where to go to find it - this has really helped me save time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 11/3/2023 "Glean makes work a dream" 5/5 What do you like best about Glean? Glean is truly the Google for your internal workspace. I can easily search our myriad of company apps and documents to find exactly what I'm looking for—or something better. As a marketer for a technical product, Glean often serves as a subject matter expert (SME) I can rely on to find the right expertise and knowledge about our product. Review collected by and hosted on G2.com. What do you dislike about Glean? While Glean is the best internal search tool out there, it can sometimes be hard to comb through the search results since they are so expansive. Glean does its best to solve this with advanced filtering capabilities, but it helps to have a somewhat organized workspace and the right access levels at the onset. Regardless, life with Glean is infinitely better than life without it. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean saves precious time spent combing through troves of internal data by putting that knowledge at my fingertips. My key use cases include: 1) Creating accurate, high-quality marketing collateral using resources and expertise found through Glean. 2) Easily viewing org charts to find the right cross-functional collaborators across departments (no more scouring through Workday). 3) One clean, simple view when I open a new tab that includes Glean search, recently visited pages, and my calendar (even better than the Momentum Chrome extension). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/31/2023 "Love the new Glean AI Feature" 5/5 What do you like best about Glean? I used to always use Glean solely as a search engine which it was great at. It helped me be self-sufficient at my company by allowing me to work asynchronously with my colleagues and find any information that I needed on my own. Now that Glean has released their new AI Chatbot, this has made searching even easier. The new AI Chatbot has done a great job of giving me correct answers to my questions and making me work even more efficiently. Other things that have been nice about Glean are that it consolidates everything that I need to know in one place. For example, when I login, I'm able to see my upcoming meetings as well as any announcements by my company's administrators on the homepage. It is my favorite productivity tool I've also participated in a few UI/UX research sessions with Glean that have been fun to be a part of. Review collected by and hosted on G2.com. What do you dislike about Glean? There is nothing I dislike about Glean as of now. I haven't used customer support at all so I'm unable to comment on that. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean allows me to find information about any topic within my company in an efficient manner Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rachel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel H.") RH Rachel H. Principal Customer Analyst II Mid-Market (51-1000 emp.) 11/1/2023 "Search everything!" 5/5 What do you like best about Glean? I love the ability to search across multiple apps! The recent section is also super nifty. Review collected by and hosted on G2.com. What do you dislike about Glean? I wish there was also a commonly opened section in addition to Recent - there are several files I come searching for day in day out that may not always show under recent. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? I can search for something I am looking for in one place! Sometimes it is hard to recall if the thing I am looking for is in Google Drive, Box, Atlassian, etc - here I don't have to remember because it can search them all! :) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adrian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian D.") AD Adrian D. Mid-Market (51-1000 emp.) 11/1/2023 "One search to rule them all" 5/5 What do you like best about Glean? The rapid filtering of results make it easy to slice and dice results to get to the material I need. The loose search also helps find related documentation and conversations that would have otherwise been missed. Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing, this tool has made retrieval of material a breeze Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Our company has used multiple documentation and communication platforms over the years, which led to quite a bit of information sprawl. Glean has pulled all of it together into a simple interface that is useful for long-time employees as well as new hires. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic WP Will P. Mid-Market (51-1000 emp.) 11/1/2023 "Go-to search for any company-specific information" 5/5 What do you like best about Glean? Glean searches through everything: Google Docs, Gmail, Slack, JIRA, Confluence, and GitHub. It is the best way to find information about any topic, project, or technology at work. It was easy to set up and integrate, is easy to use, and I have it as my browser new tab page because I use it hourly, and there is a mobile app too! Review collected by and hosted on G2.com. What do you dislike about Glean? Nothing, it is a great product today and continuous updates including AI summaries are exciting. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Finding company-specific knowledge and documents related to my work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 3/27/2024 "Glean is real nice" 5/5 What do you like best about Glean? Helps me find stuff internally and segments it into source types. Easy to use, implement, integrate. Review collected by and hosted on G2.com. What do you dislike about Glean? I don't like that it includes slack conversations I'm not a part of as some of the search results. Feels invasive. Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Helps me find help articles internally, especially older ones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kendall G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kendall G.") KG Kendall G. Account Manager Small-Business (50 or fewer emp.) 12/12/2023 "Glean easy to use" 5/5 What do you like best about Glean? I love that I can search anything on Glean and the most signifigant answers within my company organization load Review collected by and hosted on G2.com. What do you dislike about Glean? Sometimes if you open a document, it prioritizes that in the search Review collected by and hosted on G2.com. What problems is Glean solving and how is that benefiting you? Glean helps me easily find internal tools I am looking for, also it helps me find the answers to many questions Review collected by and hosted on G2.com. 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