Introducing G2.ai, the future of software buying.Try now
Inactive Profile: Need Admin Access?
No one has managed this profile for over a year.
If you work at GitBook, reclaim access to make changes.
Product Avatar Image
GitBook

By GitBook

Re-claim Profile

Re-claim your company’s G2 profile

This profile hasn’t been active for over a year.
If you work at GitBook, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

  • We’ll verify your work email before granting access.

Re-claim
4.8 out of 5 stars

How would you rate your experience with GitBook?

GitBook Reviews & Product Details

Pricing

Pricing provided by GitBook.

Free

$0
1 user

Team

$8 / User

GitBook Integrations

(2)
Integration information sourced from real user reviews.
Product Avatar Image

Have you used GitBook before?

Answer a few questions to help the GitBook community

GitBook Reviews (178)

View 1 Video Reviews
Reviews

GitBook Reviews (178)

View 1 Video Reviews
4.8
178 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Steve H.
SH
Chief Research Information Officer
Small-Business (50 or fewer emp.)
"Great community support"
What do you like best about GitBook?

Super responsive team. Nice product. Makes a huge difference to a small community organisation such as ours Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Took some time to understand what the community offering meant Review collected by and hosted on G2.com.

Erwin V.
EV
Data Analyst Volunteer
Small-Business (50 or fewer emp.)
"Gitbook almost perfectly bridges coding and documentation"
What do you like best about GitBook?

- Very easy to implement. Without external need, I had setup the docs within half an hour. I got a free call with support anyway but that was not needed at all.

- Development Workflow Integration: Easily edit documentation directly within our codebase or via Gitbook’s intuitive editor.

- Unified Documentation Platform: Supports both technical (including API endpoint docs) and user-friendly documentation in a single platform.

- GitHub and GitHub Actions Integration: Streamlined and efficient automation through GitHub integrations, which makes it possible to have docs updates in a flow whenever an update on the application is made.

- Nice looking documentation: I just like the layout of Gitbook. Which matters when people have to read your documentation. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Currently lacks functionality for automatically triggering documentation updates based on code changes, requiring manual intervention. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Gitbook is the best online collaborative documentation platform"
What do you like best about GitBook?

Gitbook makes collaboration on documentation very seamless. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is nothing I dislike about Gitbook so far Review collected by and hosted on G2.com.

FA
Assistant Teacher
Small-Business (50 or fewer emp.)
"Gitbook is not awesome, is exceptional."
What do you like best about GitBook?

Besides the incredible support that engages with the client, the service by itself is absolutely awesome. Functions like exporting to PDF, MD and other formats and the integrated AI to analyze and redact the documents are some of the game-changing features that Gitbook has to offer. It's simple and pretty UI and the styles are intuitive and easy to use for both user and developer. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

If you are looking out for a place to work with your team you need to be willing to pay for a plan. But if you are a NGO or lead an open source project you can have the community plan for free! Review collected by and hosted on G2.com.

MC
Open source maintainer
Small-Business (50 or fewer emp.)
"Awesome low code docs tool"
What do you like best about GitBook?

GitBook excels at making technical documentation accessible and collaborative. Its clean, intuitive interface allows teams to create well-structured documentation without requiring extensive technical knowledge. The real-time collaboration features are exceptional, enabling multiple team members to work simultaneously on the same document without conflicts. The version control system is robust yet straightforward, making it easy to track changes and revert when necessary. The markdown support combined with the visual editor provides flexibility for both technical and non-technical users, making it a versatile platform for various documentation needs. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

nothing to report, I find the 360 ​​degree project very functional Review collected by and hosted on G2.com.

MS
CEO
Small-Business (50 or fewer emp.)
"Communication and customer relationship on equal terms"
What do you like best about GitBook?

What I like best about GitBook is the intuitive user interface, which makes it easy to create, organize, and publish content. The ability to collaborate with team members in real-time enhances efficiency and improves the quality of documentation. I particularly appreciate the integration with other tools as well as the quick and helpful responses from the support team – especially the personal and professional support from Rodrigo. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

What I don't like so much about GitBook is the limited flexibility in customizing the design and layouts. It would be helpful to have more options for individual customization. Additionally, the loading times could sometimes be faster, especially with larger projects. Occasionally, advanced export functions are also missing, which would allow for smooth transfer of content to other formats. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Clean, Collaborative, and Easy-to-Use Documentation Tool"
What do you like best about GitBook?

The intuitive interface and real-time collaboration features make it incredibly easy to write and manage documentation. It’s perfect for both technical and non-technical team members, and the final output is always polished and professional. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No complaints yet. Everything has been smooth and effective for our documentation needs so far. Review collected by and hosted on G2.com.

mikel s.
MS
Profesor de Informática
Small-Business (50 or fewer emp.)
"Great for academic contents"
What do you like best about GitBook?

Its flexible, easy to use, and looks beautiful. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

None, it really match my needs. Great work! Review collected by and hosted on G2.com.

Verified User in Computer Software
TC
Small-Business (50 or fewer emp.)
"The best tool for documenting technical projects and developer knowledge"
What do you like best about GitBook?

Clean UI, markdown-first editing, and GitHub sync make it ideal for developer-focused content. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Did not found any as of now. All is good. Review collected by and hosted on G2.com.

Piyanuch T.
PT
Lecturer
Mid-Market (51-1000 emp.)
"Bringing GitBook to the Classroom"
What do you like best about GitBook?

I discovered GitBook while attending a software workshop. The docs were so clean and clear that I knew I had to try it myself. I’m now preparing to use it with my third-year students for their term project documentation.

Thanks to GitBook’s Community plan, I’ll teach with real-world tools that inspire great writing. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing major. Overall, I really like it. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by GitBook.

Free

$0
1 user

Team

$8 / User

Business

$15 / User
GitBook Comparisons
Product Avatar Image
Notion
Compare Now
Product Avatar Image
Confluence
Compare Now
Product Avatar Image
Archbee
Compare Now
GitBook Features
Templates
In-Content Feedback
Versioning and Version History
Page Analytics
Permissions
Knowledge Sharing
Product Avatar Image
GitBook
View Alternatives