---
title: Giosg Reviews
meta_title: 'Giosg Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Giosg works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 11
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Giosg Reviews
**Vendor:** Giosg.com  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 11
## About Giosg
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.





## Giosg Discussions
  - [What is Giosg used for?](https://www.g2.com/discussions/what-is-giosg-used-for)

- [View Giosg pricing details and edition comparison](https://www.g2.com/products/giosg/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A35%3A31+-0500&secure%5Bsession_id%5D=b58d8bea-10f3-49f6-93f1-26fd3b6a67d9&secure%5Btoken%5D=7b4b4a5070840525f6579f272ade0fb20e8b9b0d1aef2c2e9af8d7471ab770c4&format=llm_user)

## Giosg Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Engagement**
- Live streaming
- Live chat discussions
- Social media
- One-to-one call scheduling
- Omnichannel livestreaming 
- Stream sharing
- Product demonstrations

**Customer Support**
- Text
- Speech
- Knowledge Base

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Agentic AI - E-Commerce Tools**
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

**Channels**
- Social Media
- Website
- Voice Assistants
- Other

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Integration**
- Shopping cart
- Social media
- Video analytics tools
- Campaign management tool
- CRM & Data Platform Integration
- Smartphone and DSLR

- API

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Customers**
- Targeting
- Analytics
- Lead Gathering
- Sales Conversion

**Live selling**
- Social media
- Marketplaces
- Lead capturing and distribution
- E-commerce platform

**Artificial Intelligence**
- Learning
- Language
- Conversational AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Analytics**
- Data Capture
- Reporting
- Campaign performance
- Product Insights

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text-to-3D

## Top Giosg Alternatives
  - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,728 reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,891 reviews)