Getscreen.me Features
Administration (13)
Usage Information
Offers visibility into employee device activity
Integrations
Allows for integration of support, chat, diagnostic or other IT management tools
Diagnostics
Provides administrators with performance information to
Session Recording
Provides the ability to record remote access and support sessions
Session Transfer
Allows remote access and support sessions to be transferred between users
Unattended Access
Allows administrators access to devices, regardless of end-user's presence
File Sharing
Allows remote users to share files with other remote users
Screen Sharing
Provides screen sharing options to allow access to view or control real-time activities.
File Sharing
Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.
Session Recording
Provides the ability to record remote access and support sessions.
Unattended Remote Access
Provides remote access to computers at any time, without an end-user present.
Multi - Session Handling
Provides multiple technician support simultaneously.
Multi-Monitor Support
Allows users to switch between multiple end users’ monitors with a single click.
Platform (4)
Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
Applications Management
Centrally manages, configures, and oversees applications on employee devices
Remote Device Control
Allows administators to take control of a connected endpoint device
Security (5)
Remote Wipe
Enable the remote locking down and encryption of employee devices
Device Management
Unifies endpoint management of employee devices
Device Enrollment
Registers employee-owned or company-distributed devices for IT access
Data Encryption
Implements encryption standards to secure data both in transit and at rest.
Compliance
Provides compliance to multiple industry standards like HIPAA and GDPR.
Maintenance (1)
Remote Reboot
Remotely wake, restart, and install applications on sleeping devices.
Communication (4)
Text Chat
Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.
VoIP
Provides voice over IP calling solutions.
Video Conference Call
Provides pre-session or in-session video call options to resolve issues.
Screen Annotations
Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.
Device Support (3)
Mobile Device Access
Allows mobile device access to provide support or connect to your computer from anywhere.
Multi-Platform Support
Provides support across iOS, Mac, Android, PC and other devices.
Cross-Platform
Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.
Performance (1)
Reporting
Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.





