--- title: Get Connected by Galaxy Digital Reviews meta\_title: 'Get Connected by Galaxy Digital Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 161 reviews by the users' company size, role or industry to find out how Get Connected by Galaxy Digital works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 161 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Get Connected by Galaxy Digital Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **clunky design** of Get Connected frustrating, making form completion unnecessarily complicated and time-consuming. [(1 mentions)](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485618&qs=pros-and-cons#reviews) Users find the **interface confusing and clunky** , making it frustrating and time-consuming to navigate Get Connected forms. [(1 mentions)](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485609&qs=pros-and-cons#reviews) Users face **user interface issues** with Get Connected, reporting clunky and confusing forms that hinder usability. [(1 mentions)](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485595&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Get Connected by Galaxy Digital ##### 1. Clunky Design Users find the **clunky design** of Get Connected frustrating, making form completion unnecessarily complicated and time-consuming. [ See 1 mentions ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485618&qs=pros-and-cons#reviews) See Related User Reviews ![Chip K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip K.") CK Chip K. Small-Business (50 or fewer emp.) 0.5/5 "Awful User Experience - Bad Look for Non-Profit Trying to Support Volunteers" What do you dislike about Get Connected by Galaxy Digital? The user experience of Get Connected forms was some of the worst I've experienced on the internet. It was clunky, confusing, hard to use, unclear, and ##### 2. Not Intuitive Users find the **interface confusing and clunky** , making it frustrating and time-consuming to navigate Get Connected forms. [ See 1 mentions ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485609&qs=pros-and-cons#reviews) See Related User Reviews ![Chip K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip K.") CK Chip K. Small-Business (50 or fewer emp.) 0.5/5 "Awful User Experience - Bad Look for Non-Profit Trying to Support Volunteers" What do you dislike about Get Connected by Galaxy Digital? The user experience of Get Connected forms was some of the worst I've experienced on the internet. It was clunky, confusing, hard to use, unclear, and ##### 3. User Interface Issues Users face **user interface issues** with Get Connected, reporting clunky and confusing forms that hinder usability. [ See 1 mentions ](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?filters%5Bsentiment_snippet%5D=2485595&qs=pros-and-cons#reviews) See Related User Reviews ![Chip K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip K.") CK Chip K. Small-Business (50 or fewer emp.) 0.5/5 "Awful User Experience - Bad Look for Non-Profit Trying to Support Volunteers" What do you dislike about Get Connected by Galaxy Digital? The user experience of Get Connected forms was some of the worst I've experienced on the internet. It was clunky, confusing, hard to use, unclear, and ## Top-Rated Alternatives [ ![Volunteer Impact by Better Impact](https://images.g2crowd.com/uploads/product/hd_favicon/f7dfd1f22ca2b3107b0b11df31e11cd3/volunteer-impact-by-better-impact.svg "Volunteer Impact by Better Impact") Volunteer Impact by Better Impact 4.7/5(141) ](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews) [ ![SignUpGenius](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_94ed5859089869675e84aa2d5bf49eae/signupgenius.jpg "SignUpGenius") SignUpGenius 4.4/5(136) ](https://www.g2.com/products/signupgenius/reviews) [ ![CERVIS](https://images.g2crowd.com/uploads/product/hd_favicon/4a651752848fc295096b213384b4ada7/cervis.svg "CERVIS") CERVIS 4.2/5(23) ](https://www.g2.com/products/cervis/reviews) [ View All Alternatives ](https://www.g2.com/products/get-connected-by-galaxy-digital/competitors/alternatives) ![Chip K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip K.") CK Chip K. Small-Business (50 or fewer emp.) 1/4/2026 "Awful User Experience - Bad Look for Non-Profit Trying to Support Volunteers" 0.5/5 What do you like best about Get Connected by Galaxy Digital? I like that a non-profit I wanted to volunteer with had an online sign up process, provided by Get Connected. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? The user experience of Get Connected forms was some of the worst I've experienced on the internet. It was clunky, confusing, hard to use, unclear, and took me 10x longer than filling out an online form should. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? I am a volunteer of a non-profit. Get Connected provides the software that the non-profit uses for volunteer management. As an end-user, I'm disappointed with how bad the Get Connected UI and experience is - it adds so much unnecessary difficulty. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CK Carley K. Donor Relations & Volunteer Manager Small-Business (50 or fewer emp.) 7/31/2025 "Great for organizations with a very robust volunteer program" 3.5/5 What do you like best about Get Connected by Galaxy Digital? Pretty user friendly for both the admin and volunteer user. I like the automated communication tools such as reminders, etc. You can create a wide variety of volunteer opportunities, including one-time, ongoing, recurring, etc. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? Navigation sometimes requires a lot of clicks, especially on the user-end, which can be difficult for less tech-savvy volunteers. The price was steep as an organization that does not have a ton of regular volunteer opportunities, it was hard to justify the cost. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? Ability to post volunteer opportunities and have volunteers sign up and manage their own shifts. Sends automated reminders which is helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MJ Maximillian J. Small-Business (50 or fewer emp.) 9/8/2023 "Galaxy Digital is user friendly and a great volunteer management portal!" 4.5/5 What do you like best about Get Connected by Galaxy Digital? What I like best about Get Connected by Galaxy Digital is how user friendly it is from both the perspectives of the general volunteer user as well as my perspective as a manger on the backend. I am never lost or confused on how to create opportunities, new users, etc. and for anything I do not understand, the Galaxy Digital is always responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? The one thing I would like to better understand with this management portal is how to facilitate specific exports. I know there is a tab somewhere on the site where you can analyze data, but the one time I used it, I was overwhelmed by the amount of reports to be created and did not know if I was creating the desired report. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? Get Conected by Galaxy Digital is providing an immense database to track our volunteers throughtout Southern Nevada and the organizations engaging with our team and opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KA Kiersten A. Mid-Market (51-1000 emp.) 8/15/2023 "Great platform and customer service" 4.5/5 What do you like best about Get Connected by Galaxy Digital? 99% of what a volunteer management professional needs to effectively run a volunteer program in the 21st century can be hosted by Get Connected by Galaxy Digital. Staff are helpful, clear, and requests are answered promptly. They are open to feedback and willing to incorporate other ideas as it works with their programming. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? It'd be great if there were trainings available for volunteers, as there are for program managers and Site Administrators. Also, pre-made SOPs based off the LMS training would be great. The ability to customize additional documents to be uploaded by Admin and accessible by Volunteers (e.g., beyond the singular Waiver option) would be a game changer. If the site could accommodate non-English speakers and those with visual or light-sensitivity issues, that's increase accessibility and inclusivity. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? Digitizing our volunteer management practices creates easier reporting and user data storage. Getting our organization to streamline how we recruit, onboard, and engage volunteers is an elevated best practice. Review collected by and hosted on G2.com. Show More Response from Annelise Ferry of Get Connected by Galaxy... [Editedit](https://www.g2.com/survey_responses/get-connected-by-galaxy-digital-review-8481336/official_response/edit) Hi Kiersten, Thank you so much for this thoughtful review. We are so glad that Get Connected is effective in helping you run your volunteer program! We look forward to seeing the long-term benefits the software has on your volunteer programming! Best, Annelise Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Jake M. Small-Business (50 or fewer emp.) 11/13/2023 "Great customer support at professional development" 4.5/5 What do you like best about Get Connected by Galaxy Digital? The site is great for tracking data and contact information for large volunteer database. I've been using it for a few months now and the customer support team has made it a great experience! Always quick with a response and persistent with making sure my question is answered completely. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? There are more features than I need, and the process can become cumbersome. I'm sure navigating the bells and whistles would make me it clearer, but just what our organization does/doesn't use. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? The system tracks our volunteer hours, contact info and streamlines the work waivers for events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AC Ashton C. Mid-Market (51-1000 emp.) 7/7/2023 "Very User Friendly" 5/5 What do you like best about Get Connected by Galaxy Digital? Get Connected platforms are very user friendly on the volunteer side of things, and adjusting volunteers to the platform (even those who are not tech savvy) has been relatively easy! I also love the wide range of automatic notifications that you can edit to your liking. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? I dislike that there are not notifications for new applications. However, if you check them regularly, it's not a problem. It is also difficult for volunteers to clock in using the kiosk if they are not signed up for an Opportunity. I would like to be able to have general volunteers be able to clock in, not associated with any particular opportunity. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? We previously had a problem with volunteers not tracking their hours because it was difficult with our last volunteer management platform. It seems to be easier for them on Get Connected, and we are now seeing a lot more volunteers tracking their hours regularly! Review collected by and hosted on G2.com. Show More Response from Annelise Ferry of Get Connected by Galaxy... [Editedit](https://www.g2.com/survey_responses/get-connected-by-galaxy-digital-review-8297038/official_response/edit) Hi Ashton, Thanks so much for leaving this review. We're so excited that Get Connected has encouraged your volunteers record their hours more regularly! Keep your eyes open for upcoming training for Get Connected Site Managers to help you make the most of your system. Take care! [See how Get Connected by Galaxy... improved](https://www.galaxydigital.com/video-library) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jason M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason M.") JM Jason M. Volunteer coordinator/trainer Mid-Market (51-1000 emp.) 10/11/2022 "Great product with above and beyond customer service and ongoing training." 5/5 What do you like best about Get Connected by Galaxy Digital? The onboarding process was simple and very easy to complete. The video training was extremely helpful and was a clear process from start to finish. followed up by stellar customer service. What I really love is the versatility on the program, you can be creative in how you set things up and how you track your data and volunteer database. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? I can honestly say I have not experienced any downside, however I have learned that speaking with software engineers you need to communicate a little different when asking technical questions. Just give more details and examples to describe challenges. Maybe how the home page is setup, couild be more customized layout. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? We needed a new volunteer management system and it checked all the boxes for us. We wanted more social media integration and connection with our volunteers. The email reminders and thank you emails, the text option and the app are all great tools we use. Review collected by and hosted on G2.com. Show More Response from Annelise Ferry of Get Connected by Galaxy... [Editedit](https://www.g2.com/survey_responses/get-connected-by-galaxy-digital-review-7194865/official_response/edit) Hi Jason, We really appreciate you taking the time to leave us a review on your Get Connected volunteer management platform. We’re thrilled to hear that onboarding was a breeze and that you’re benefiting from all of the built-in communication features. We hope to see you soon at one of our Get Connected events for volunteer leaders. Take care! Annelise 7/5/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Iesha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iesha S.") IS Iesha S. Small-Business (50 or fewer emp.) 9/16/2023 "Overall very worthwhile" 4/5 What do you like best about Get Connected by Galaxy Digital? It does help immensely with hours tracking, we participate in the president's award, so this has saved me many painful hours of tracking hours. Also being able to adjust the opportunity to include the teacher's name and classroom assignment is amazing. Before I would do this manually but now I can update the opportunity and the volunteers can check before there assigned shift. I am still new and still learning how to make use of this program to the best of it's abilities. However, there are many small items that truly help me manage and coordinate my volunteers. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? It doesn't work well with the Multi-Day Setting. I think overall there could be some more capabilities for scheduling. For exp: We host summer camps, they can volunteer 1/2 day or full day (5 day commitment Mon-Fri) At 6 different locations, a total of 37 classrooms Each class has a 1 full-day spot and a 2 half-day spot At just one location we had to have 198 Multi-Date opportunities, very hard to manage. Its doable but I hope we can make improvements in the future for Multi-Date functions. Also so they show up in the Calendar. I would like an easy roster view for the teacher to be able to see who their volunteers are, you can find it but for teachers, I feel it's not easy to pull up. Especially with so many opportunities to navigate through. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? The biggest help currently is hours tracking The biggest headache scheduling the opportunities in a way that works for my company. We mainly use Multi-date, which is not very good on galaxy digital. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MV Maggie V. Small-Business (50 or fewer emp.) 9/6/2023 "Skilled IT person finds software challenging at best..." 0/5 What do you like best about Get Connected by Galaxy Digital? The sales people certainly know how to promote their software. The presentation of the program is great and appears that it will meet your volunteer management needs. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? When you have a skilled IT person who can't work with your software, there's a problem. This is the second time we have tried to utilize Galaxy Digital. While the presentation of the program is great, it is difficult to customize the reports you need to produce the data necessary to help manage your volunteers. There are also areas of the site that do not function correctly, or you need to get through multiple screens before you can achieve a simple task, such as entering hours for a volunteer. To communicate, there is only an outbound model, so if you have an issue - the Galaxy Digital team can call you, yet you can't call them. This makes it impossible to address a problem in real time; you must wait for an email back. Also, when trying to provide feedback on various areas of the software, emails weren't received by the Galaxy team even though we corresponded with the address they provided. The program should make managing and communicating with volunteers easier, yet it is tedious to navigate and communicate...unless you "pay-to-play"; to have questions answered by other Galaxy Digital users, there are fees to join webinars such as their Open Zoom sessions. Good customer service shouldn't come at an additional price. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? We had hoped it would solve our volunteer management needs; streamlining volunteer hour entries, communicating with them, etc. This was our goal when trying out the platform twice. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Andrew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew R.") AR Andrew R. Executive Director Small-Business (50 or fewer emp.) 4/27/2021 "Love the concept but the service is not great" 2/5 What do you like best about Get Connected by Galaxy Digital? It is giving our community the tool to come together and really help unite the community in new ways.The key feature for us was teh ability to have manay agencies on the sit and managing their own needs. Review collected by and hosted on G2.com. What do you dislike about Get Connected by Galaxy Digital? Always trying to make improvements but it is slow and the service when I have questions or problems is slow and not real reliable, I often go with my questions/problems unsolved more often than them actually get solved. Review collected by and hosted on G2.com. What problems is Get Connected by Galaxy Digital solving and how is that benefiting you? We are able to reach the community in a whole new way. Businesses and organizations are now working together for the benefit of the community Review collected by and hosted on G2.com. 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