--- title: Get Connected by Galaxy Digital Reviews meta_title: 'Get Connected by Galaxy Digital Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how Get Connected by Galaxy Digital works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 161 scale: '5' date_modified: '2026-08-04' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Get Connected by Galaxy Digital Reviews **Vendor:** Galaxy Digital **Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 161 ## About Get Connected by Galaxy Digital Get Connected by Galaxy Digital is made for organizations that want to maximize how they manage events, engage volunteers, and cultivate impact in their communities. For over ten years, Get Connected volunteer management software has helped thousands of organizations, including the United Way, Habitat for Humanity, and the Humane Society, log over 8 million volunteer hours and generate nearly $200 million in community impact. Learn more about their commitment to local nonprofits and how they can help strengthen your volunteer program by getting a short, free demo of Get Connected. ## Get Connected by Galaxy Digital Pros & Cons **What users dislike:** - Users find the **clunky design** of Get Connected frustrating, making form completion unnecessarily complicated and time-consuming. (1 reviews) - Users find the **interface confusing and clunky** , making it frustrating and time-consuming to navigate Get Connected forms. (1 reviews) - Users face **user interface issues** with Get Connected, reporting clunky and confusing forms that hinder usability. (1 reviews) ## Get Connected by Galaxy Digital Reviews ### 1. Galaxy Digital continually makes changes based on customer product suggestions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Get Connected by Galaxy Digital?** Customer service response is phenomenal. **What do you dislike about Get Connected by Galaxy Digital?** Background checks are not a qualification. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Opportunity template allows WYSIWYG space to share information about volunteer events in creative and enticing ways, leading to a greater response rate from volunteers. ### 2. Easy an accessible volunteer management platform **Rating:** 3.5/5.0 stars **Reviewed by:** Jason P. | Volunteer Engagement VISTA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Get Connected by Galaxy Digital?** How easy it is to create and promote opportunities **What do you dislike about Get Connected by Galaxy Digital?** I wish it had more data analytics and features for agencies, not just the site manager. The surface-level features often turn away important partner agencies. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Having most/all volunteer opportunities in the community housed under one umbrella is great ### 3. Disaster Web Platform with Galaxy **Rating:** 4.0/5.0 stars **Reviewed by:** Roger D. | Program Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** The support team is very responsive. Anytime I have a question they want to make sure I have an answer. They also reach out to make sure we are still making progress. They are also looking for ways to improve the platform to make it more user friendly. **What do you dislike about Get Connected by Galaxy Digital?** Finding resources can be hard. I feel you have to search in too many places and never know what exactly you are looking for when you get there. It is also hard to customize the platform to meet everyone's needs. **Recommendations to others considering Get Connected by Galaxy Digital:** Make sure you do your research before going into it. This can be a valuable tool for the right organization. I would recoomend having more than one administrator that is trained and willing to help as it is too much for one person if that is not your full-time job. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We have been using Galaxy Digital for a little over a year. We are hoping to connect volunteers with organizations and opportunities both during and outside of disasters. This is a resource that is currently not available in our state and many of our partners are very excited we have made it available. ### 4. Galaxy Digital changed our food bank's overall volunteer operation for the better. **Rating:** 5.0/5.0 stars **Reviewed by:** Ron B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Get Connected by Galaxy Digital?** User friendly platform for people averse to technology. We work with many volunteers who are not computer-savvy, but the easy on-boarding process from the Galaxy Digital team and the "plug and play" interface makes for a very smooth process for new and existing volunteers. The mobile app and email check-in reminders make it easy for our organization to track accurate and real-time data about our volunteers and their experience. We are already having conversations about upgrading our contract with Galaxy Digital to offer more of their features to our community (allowing more of our food pantry partners to use the system and boost their individual volunteer engagement). **What do you dislike about Get Connected by Galaxy Digital?** The reports functionality is not as straightforward as I'd like. It seems I have to do a lot to get the specific information I want, but there are opportunities to purchase additional custom reports on top of what you already receive. Dashboards are not as customizable as I'd like. Mobile app also is not designed for an administrator user, but more for a volunteer/end user and their experience. Calendar reminders for volunteer shifts are only available for Google calendar, not iCal or other products. **Recommendations to others considering Get Connected by Galaxy Digital:** This software changed our food bank for the better. We were able to consolidate several volunteer opportunities that happened on any day and put them all in one place. Interested volunteers now see all of our opportunities, and don't just think that our warehouse is the only place they can be involved. Dare to Care can now glean so much more information and data to make the most informed decisions about our volunteer operation. We recommend this product highly and cannot imagine the last 2 months without it being implemented, especially within the lens of our ever-changing operation in the pandemic. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Our food bank has several sites with many volunteer opportunities happening at one time. This software helped us to organize these many projects, then share ways for volunteers to get involved easier than has ever been possible in this organization's history. We are able to raise our hand more to get the help we need and communicate seamlessly with those are in a position to help out. Galaxy Digital has helped save me time when sharing all volunteer opportunities vs. our original technology partner. We're able to amplify our story more and share impacts with donors, volunteers, our board, and other constituents with ease. ### 5. Get Connected/Galaxy Digital **Rating:** 5.0/5.0 stars **Reviewed by:** Christa Lynn L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** The staff and support at Galaxy digital are incredible. They are kind, understanding and responsive. The platform has a vast amount of tools that allow you to target the platform to your needs. Without the intentionally built direction of the onboarding team building your platform could be overwhelming and leave you lost in a sea of options. I felt incredibly supported through my launch process and in the weeks since the rollout by my organization I've heard many comments on the professionalism of the volunteer program and higher engagement by volunteers who sign up. We are still in the process of a learning curve with our volunteers but I expect to year-end data to support growth in both engagement and retention. **What do you dislike about Get Connected by Galaxy Digital?** The app interface is great for recording hours but lacks any other distinct user functionality. The platform has a great user mobile interface with app-like functionality but can only be utilized by creating a phone shortcut. This is a hard thing to explain to some volunteers. I understand limited mobile back end support for the site manager perspective but wish the platform m was more accessible to volunteers on the go. App integration including push notifications that take you directly to the opportunity/need sign up would be incredible. **Recommendations to others considering Get Connected by Galaxy Digital:** Take a look at other organizations' implementation of the site so you have ideas going in. Take notes of what is confusing as you and be prepared with questions during your calls. Have coworkers make accounts and play before you go live publicly. Know what big picture items you NEED going in and have a list of wants. Pretty much everything I want is in the platform but I had to be creative on how to use the available tools to meet those hopes. Be ready to talk volunteers through the shift after the switch and you'll get more buy-in from them. If you have the bandwidth really understand the platform's ins and outs before asking others to live on the backend with you. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Lack of previous volunteer record keeping. Volunteer opportunities being housed in various spaces and lost as staff in the volunteer coordinator role have changed over the years. The desire to track volunteer engagement, retention, growth and offer appreciation to committed volunteers. ### 6. Volunteer Management System Review **Rating:** 4.5/5.0 stars **Reviewed by:** Silke J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** Customized reports, fast and friendly customer service, Today's Shifts Overview, personalized messaging whenever a need gets canceled or updated or added, adding new needs is easy, easy access to service hours overview and data sheet for each volunteer **What do you dislike about Get Connected by Galaxy Digital?** 1) It would be very helpful to edit the number of slots of a service opportunity without having to delete the day/date/slot. Because whenever we have to edit the amount of slots (frequently due to COVID-19), our volunteers get a message that they were unregistered from their need instead of just sending an update. It causes a lot of confusion and requires a lot of communication on our part. 2) We would like to be able to send group messages from Portal to all registered text messages. As far as we know, it is only possible to send individual messages. We would need to create several different groups. Another solution is to send messages to everyone who has signed up "responded" to a certain need and date. 3) As soon as users/volunteers pay their dues via Portal, the qualification bar should switch to "qualified" automatically instead of us having to do it manually. 4) We would like to send messages from Portal without having to validate them again. 5) Volunteers have to click a lot of times to respond to a need and "submit" it afterwards. In the mobile version, the "submit" button is placed on the bottom of the page and it happened a lot of times, that our teen volunteers did oversee it and ended up not submitting their response. 6) We want to be able to add an individualized amount of hours for certain needs and for certain agencies. For example, to develop our program, teens work outside of the need's specific date and session and we grant them the hours afterwards. 7) Our teens would like to upload their hours from other volunteer opportunities to Galaxy Digital to use this Portal as their main volunteer base. 8) Would it be possible to choose the option of exporting data for reports immediately as excel worksheets instead of CVS data? **Recommendations to others considering Get Connected by Galaxy Digital:** Galaxy Digital holds many options for all kinds of businesses looking to manage large numbers of volunteers. It allows us to combine many needs for several agencies and partners in one platform, to upload important documents, personalize the volunteer's profiles and most importantly to track the service hours individually as well as for our whole organization. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** managing up to 300 volunteers, tracking data, communicating different needs and partnerships, uploading files to Portal accounts, **Official Response from Ali Pettigrew:** > Hi Silke! Thanks so much for all your kind words. I think I have some good news for you! We have put out a few updates that will remedy some of the things you've highlighted. 1. The software now has the ability to bulk edit shifts and change capacity easily! 2. It is possible to send text messages to multiple people using the user filter. 3. This one is currently not possible, since the system is not built for membership payments at this time. 4. This sounds like it may be a bug. We'll want to investigate that! 5. I'll make sure to pass this feedback along to the UX team. 6. The software has some flexibility for volunteer hours. Volunteers can add hours even if a need or agency is not on your site. 7. While our platform doesn't integrate with other volunteer management systems, volunteers can add those hours to their profile. 8. This is not something we are able to change at this time. I will have someone from our Customer Experience team reach out to you today with more details about the things I've outlined above that are possible. Can't wait to connect with you about the new improvements and how we can continue to meet even more of your needs! Warmly, Ali ### 7. GET CONNECTED!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Get Connected by Galaxy Digital?** Get Connected has some of the best customer support, who are always so quick with their responses. They have helpful tools and videos that make all situations easy and possible. The specials features are easy friendly for everyone. **What do you dislike about Get Connected by Galaxy Digital?** I dont think there is any dislike to Get Connected. Anytime there is something the customers want to add to their site, they take all into consideration and add upgrades for free. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Get Connected by Galaxy Digital helps us bridge the gap between nonprofits and volunteers. ### 8. The BEST Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Amelea E. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** The helpful Galaxy Digital staff members are by far the best thing about their service. Additionally, the easy to use platform is a big step up from the previous volunteer management software our organization was using. **What do you dislike about Get Connected by Galaxy Digital?** There are a few technical features that could use improving, including more customization when it comes to built-in reports. **Recommendations to others considering Get Connected by Galaxy Digital:** Schedule a demo call and talk through your thoughts. The team is excellent and can help you determine if Galaxy Digital is the right choice for your organization. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Our nonprofit partners have been extremely pleased with ease of use of Galaxy Digital's Get Connected platform. It takes them less time to post volunteer needs and takes us less time to trouble shoot and walk through the process of posting needs than our previous service did. ### 9. Good product with excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Get Connected by Galaxy Digital?** I can host all my content on the Community Connect platform, giving my volunteers access to training materials and communications on the same site they use to log their volunteer hours. I love the qualifications component-- it allows me to require waivers or training (which can be linked from the site) before giving access to volunteer opportunities-- all hosted on one platform. You can customize and personalize your site to be really engaging and fun, which is fantastic! The training for site administrators is fantastic and thorough, and you get great support from the Galaxy Digital staff during (and after) your site launch. **What do you dislike about Get Connected by Galaxy Digital?** When you set up a volunteer opportunity, you can't change the duration (shifts/shift types) one the opportunity is active. So if I wanted to change the time or type of shift, I have to create a new opportunity. I do like that I can clone the existing one, which makes creating new ones quick. **Recommendations to others considering Get Connected by Galaxy Digital:** Take advantage of speaking to existing customers and checking out how their sites are designed. It will seem like a lot of information to process when setting up the new site, but that you'll have excellent support. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Community Connect allows for unlimited access at administrator and volunteer levels, so we have lowered our cost by switching over from our previous software. I love that you can block certain areas of the site by using qualifications - so we can house all our volunteer programs on one account. Flexible interface that is highly customizable, it's allowing me to create formal structure and training protocols online. ### 10. Galaxy Digital can power all your volunteer engagement goals **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital's platform GetConnected creates the kind of central digital hub lacking in most communities: a highly localized digital platform to broker the relationship between volunteers and the immense amount of good being done in the community...but often difficult to mine out and discover for the typical community member. **What do you dislike about Get Connected by Galaxy Digital?** We would love for future versions to continue to customize the user profile in additional ways. For example, we had to really wrangle the causes and passions down to 24. Yes, there are the "typical" biggies (food insecurity, housing & homelessness, education, etc). But, there are easily an additional 5-10 beyond the 24 options that had to be "force-fit" into the 24. We are also looking for ways that Galaxy Digital can become the complete and ongoing "record" of a volunteers: not just volunteer service, but logging growth classes they participate in (like "Bridges out of Poverty" and the Racial Equity Institute) and forums they attend. **Recommendations to others considering Get Connected by Galaxy Digital:** GetConnected from Galaxy Digital is, by far, the strongest volunteer engagement platform that also allows a solid user support process from the "broker" of those volunteer opportunity. We have also found the Galaxy Digital team to be incredibly responsive to our queries and needs. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Two distinct advantages for our community: 1. The "democratization of data" for volunteers: i.e., giving volunteers full access to as broad a range of data about ALL volunteer opportunities as possible without a gatekeeper--even if that gatekeeper is simply a LACK of concrete volunteer app's on any given agency's main website. 2. Our ability to support volunteers finding their fit: we believe every volunteer has a unique place to serve in the community, and Galaxy Digital supports that "placement process" in concrete and practical ways. ### 11. They have hands down been the most interactive of all the software programs/platforms I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Cari B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Get Connected by Galaxy Digital?** No matter what my questions are they answer them lightening fast and with exactly what I need. I am new to this platform and they have gone out of their way to support me. **What do you dislike about Get Connected by Galaxy Digital?** I wish I was as expert as your employees **Recommendations to others considering Get Connected by Galaxy Digital:** Easy to navigate, hands on staff **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** I have been able to make opportunities available immediately as well as take things down that don't meet your current 5 point safety. We have been able to keep our students engaged with limited direct service. ### 12. Excellent customer support, prompt and representatives are very thorough and knowledgeable. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Get Connected by Galaxy Digital?** Ease of emailing the support team and getting a prompt response. I also love the multiple ways of achieving the same goal such as tracking volunteer hours, or emailing those who have responded to a need. **What do you dislike about Get Connected by Galaxy Digital?** On some occasions, I have run into a challenge that can be solved, but Galaxy Digital is not in a position to make that system level change because it would change that for all site managers. Also, there have been a couple of times where Galaxy Digital cannot implement a suggested change unless more customers request that same change. I also don't like the fact that there are some tools like the survey tool which is dated and they don't make it better because there are other competing survey tools out there. As a customer, it makes it easy for me to use as many tools as possible on one platform instead of jumping from one tool to another. **Recommendations to others considering Get Connected by Galaxy Digital:** The more you use it, the more you can get out of it. Keeping up with new tools and innovative ways to use it for your base. It is a pretty incredible software. Site managers must reach out to agency managers and keep them updated on new tools. as well as make sure that the agency profile is updated routinely. Volunteers will have the best experience if agency profiles are complete and updated. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Matching volunteers to local area nonprofits on one platform. Their volunteer hours tracking is superb and pretty cool! We have had more traffic on the platform by training agency managers and assisting them with their tailored needs. ### 13. Database is easy to navigate and customer support is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** The database is very easy to navigate and is extremely user friendly. I know that if I cannot figure ut how to do something, I check the GD solutions website and if I still cannot find the answer or if I am not completely sure I have found the right answer then I will contact email support. Support has been great, they get back to me within 24hours, at the latest, and are in constant communication, until the issue is resolved. **What do you dislike about Get Connected by Galaxy Digital?** There is nothing that I have found to dislike about the database. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** The benefits are that all the volunteers information is in one place. It is easy to add hours and approve hours. I am able to pull reports for audits and it is very user-friendly. ### 14. Throughout my on-boarding process, I have felt so supported by the Galaxy team! **Rating:** 5.0/5.0 stars **Reviewed by:** Lara S. | Education Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** Galaxy is very user friendly not only from a manager's perspective but also for the users. **What do you dislike about Get Connected by Galaxy Digital?** I ran into a snag when needed to assign more than one user to an email. **Recommendations to others considering Get Connected by Galaxy Digital:** Galaxy Digital is your one-stop-shop for volunteer management. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Galaxy Digital is helping our organization become more streamlined and efficient. ### 15. Great tool for nonprofits to recruit volunteers **Rating:** 4.0/5.0 stars **Reviewed by:** Katie W. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Get Connected by Galaxy Digital?** As a large volunteer center, we support hundreds of nonprofits that are looking for volunteers to support their missions. Get Connected makes it easy for our nonprofits to post/edit their opportunities and manage the volunteers recruited through the site. The system also makes it easy for volunteers to search and find opportunities that are a good fit and support the causes they care about. **What do you dislike about Get Connected by Galaxy Digital?** There are a handful of things I wish I can do or the system offered such as merging/deleting duplicate records, allowing agency managers to see their fans and re-activate an expired need. For those volunteers who are not as tech savvy, it's not as user friendly. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Our old volunteer matching system/website was very cumbersome and difficult for both nonprofits and volunteers to use. With our transition to Get Connected three years ago, it has changed our ability to better support our nonprofits partners as well as connect potential volunteers more effectively to the needs in the community. We are looking into better utilizing the data and reports too. ### 16. Pleased the Product and the Service **Rating:** 4.5/5.0 stars **Reviewed by:** Tim S. | Director of Service-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital helps us to more easily connect our campus to the community. Our students, faculty and community partners all seem to find it helpful. Students have an easy way to find and track their service. Faculty use it to find community partners for their service-learning classes and to track their students' service for those classes as well as collect reflections on the service. Community partners use it to reach out directly to our students with volunteer opportunities and to track our students' involvement with them. **What do you dislike about Get Connected by Galaxy Digital?** It would be helpful if we could require the completion of a release form for someone to join a Service-Learning Module User Group. It would also be nice if it could be integrated with Campus Labs since our campus uses that product to track other co-curricular student activities. Having all of the students' co-curricular information in one place would be very helpful. **Recommendations to others considering Get Connected by Galaxy Digital:** I have been pleased with the Get Connected product offered by Galaxy Digital. It has greatly enhanced our ability to connect with and serve the community and to track our involvement. The folks at Galaxy Digital are very helpful and regularly seek to upgrade their product to enhance its usefulness. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We're able to help students find places to serve in the community, help agencies to share their opportunities with students quickly, easily and directly, and helping faculty to find community partners and track their students' work with them. ### 17. Wonderful tool and people! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Get Connected by Galaxy Digital?** The overall platform is easy to use. If you need help, they are always there to assist you. **What do you dislike about Get Connected by Galaxy Digital?** It's been a great experience. Some areas of developing your site can be confusing but, they walk you through it. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We needed a tool that would help get us started, stay organized, engage with our volunteers and offer tracking. It's better that we expected. ### 18. Service-Learning Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Strategic Planning, Individual & Family Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy digital allows me to easily manage dozens of classes on my campus. Placing them with community partners couldn't be easier. They have constantly adjusted to feedback and improved upon the product! **What do you dislike about Get Connected by Galaxy Digital?** I understand that the development process takes awhile, but sometimes it seems like they check with College campuses last when they are working on new processes. If they could better communicate timelines for development that would be helpful. **Recommendations to others considering Get Connected by Galaxy Digital:** I would still investigate all of the option in volunteer management. Galaxy Digital is great, but make sure it's right for you! **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Galaxy Digital has allowed for my work to be streamlined and moved our system beyond Excel spreadsheet. They allow us to process risk management paperwork, coordinate our student volunteers and develop new course shells. ### 19. Easy catalyst for volunteering **Rating:** 4.0/5.0 stars **Reviewed by:** Erica B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Get Connected by Galaxy Digital?** This website has been great in connecting volunteers with needs in the community. It is a simple design that makes volunteering easy for the user and for the agency needing volunteers. **What do you dislike about Get Connected by Galaxy Digital?** A few of the user group features are a bit confusing. I think the creation of these needs to be easier. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We are making it easy for agencies to find volunteers and for people in the community to volunteer. Before, it took a lot of effort to find volunteers. They would have to get the word out the community or volunteers would have to call around to the different agencies in the community to see if they had a need for volunteers. Now they both can find it in one place. ### 20. Collaboration with Galaxy Digital **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Get Connected by Galaxy Digital?** I love how supportive the staff is at Galaxy Digital. If I ever have a question, they help me answer my problem. Within the past year we decided to collaborate with Miami University and have our platforms connected for the best of the community. Galaxy Digital helps us through every step of the way and we hit a lot of struggles with the legal team. But we got through it together and now the collaboration with Butler County United Way, Galaxy Digital, and Miami University is stronger than ever. I do not think any other company would help us out as much as Galaxy Digital did. I very much appreciate all your effort and support. **What do you dislike about Get Connected by Galaxy Digital?** The least helpful thing about Galaxy Digital is not being able to send a customized email to the incomplete organizations to let them know what they are missing in their profile. I love that we have the capability to do that, I just wish we had a better way to let each profile know exactly what they are missing and not just listing everything. **Recommendations to others considering Get Connected by Galaxy Digital:** Keep up the good work!! **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** I haven't had any major issues with Galaxy Digital. Whenever I have a question someone from Galaxy Digital is always there with the correct answer and helps me fix the issues immediately. I have realized the benefits of using this platform tracks volunteer hours, takes more pressure off of me, and I know I always have someone there to help lend me a hand. ### 21. Support sticks with you until you are ready to close the ticket **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley I. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Get Connected by Galaxy Digital?** Our Galaxy Digital site is a fantastic way for our community partners to get the word out about their volunteer opportunities. I love the support folks--they are respectful, kind and helpful. I even had a support person reach back out to me after the software changed to let me know that something that wasn't available before was now. **What do you dislike about Get Connected by Galaxy Digital?** Sometimes, I wish the site was a little more flexible to customization. Would love to see it in Spanish. Other than that --the site doesn't show as secure. Overall I like our Galaxy Digital site. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Helping organizations have another tool to reach out for volunteer needs and also allowing the community to connect with organizations. ### 22. We like Galaxy Digital for it is user friendly and can be given a custom branded look. **Rating:** 4.0/5.0 stars **Reviewed by:** Louise W. | Director of Volunteers & Food Drives, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Get Connected by Galaxy Digital?** I like the sign up process and the look of the recruiting tools. I also like the automatic responses, reminders, thank yous and follow up surveys. Electronic waivers are also a plus. Galaxy Digital provides excellent training and support. They are open to new ideas from users. **What do you dislike about Get Connected by Galaxy Digital?** Keeping track of hours per volunteer for each program would be helpful. It keeps track of hours per program, but it doesn't count the no. of non duplicated volunteers. **Recommendations to others considering Get Connected by Galaxy Digital:** I think Galaxy Digital does a great job of sharing what their product can do for you. They also provide training and superior support. They seem willing to implement and accept new ideas from their users, when possible. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We utilize kiosks to check in our volunteers. We found it best to create teams for large groups, which makes the check in time quicker. Since people are able to "FAN" a program, we can immediately let them know of new opportunities in the chosen program. ### 23. Great platform, easy to manage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Get Connected by Galaxy Digital?** We have loved being able to schedule volunteers, track their hours and introduce new volunteers to volunteer opportunities. We use this platform for our 18 volunteer teams, we have over 200 volunteers and it allows for them to sign up for different opportunities based off of their interest. We use the software a little differently than most since it is for one organization instead of multiple but it has worked out for us really well! **What do you dislike about Get Connected by Galaxy Digital?** It would be nice if we could customize some of the features to be more of what we need as an organization. It would be nice if the volunteers hours could be automatically tracked by the volunteers signing up initially, very few of our volunteers are going to check in and out. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** It has made it much easier for our new volunteers to get plugged in and get involved. ### 24. Galaxy Digital has enhanced our volunteer management process. **Rating:** 4.5/5.0 stars **Reviewed by:** Darci L. | Volunteer Engagement Coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2019 **What do you like best about Get Connected by Galaxy Digital?** I like the intuitive design. It is user friendly and engages the volunteers in managing their own experience. There is more of a draw for volunteers to log hours and sign up for shifts because it is a simple to use system. It is a great way to get them to look at events and even RSVP for them. **What do you dislike about Get Connected by Galaxy Digital?** It is hard from a management stand point to store information on GD. We want to track information for reports and our trainings that volunteers have done. There is not much on GD that isn't readily accessible for volunteers to see. It makes it so that we can't actually use GD to store certain information. **Recommendations to others considering Get Connected by Galaxy Digital:** It is important to have an opportunity to train your current volunteers when implementing Galaxy Digital because it can be a confusing transition for them. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We are able to have volunteers own the sign up process. We encourage them to use Galaxy Digital for logging their own hours and to sign up for shifts. They have been successful at doing this and it has made the lives of the program coordinators so much easier. We are also finding it fairly easy to upload important documents to volunteer profiles so that we don't have to keep large folders of physical documents. It has also been useful in tracking volunteers qualifications, something we didn't have a system for before. ### 25. Very Solid Tool for Recruiting Volunteers & Organizing Volunteer Events **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher M. | Engagement Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** The Galaxy Digital platform I administer (https://uwyellowstone.galaxydigital.com/) is an easy to use and relatively easy to learn tool for recruiting volunteers and helping United Way agency partners recruit volunteers. The Spotlight/Initiative feature is great for most community volunteer event management, although the AEM module still works best for our United Way Day of Caring event (It works best because we want Day of Caring company representatives to be able to view a list of all available Day of Caring projects and select, on a first come, first served basis, the Day of Caring project(s) they want. At the same time, we want to prevent individuals and groups not participating in Day of Caring from selecting Day of Caring projects. Thus far Initiatives does not allow us to effectively set up for Day of Caring based on our needs, although I recognize that Initiatives are more flexible than the AEM). I regularly utilize many of the features available to the site administrator (custom pages; custom forms; reports; the AEM). I love the Opportunities Links available to agency managers The List of Public Opportunities is an extremely clean list of opportunities that would look great if every United Way agency partner embedded it in the volunteer page of their website. Unfortunately many of our United Way agency partners do not fully utilize this feature, despite my suggestions that they do so. I use the hour tracking feature for my personal volunteer work and I encourage volunteers and volunteer managers to use it as well. **What do you dislike about Get Connected by Galaxy Digital?** Because we allow approximately 70 organizations to post volunteer opportunities on our website the calendar for the Galaxy Digital Get Connected site is cluttered and not user friendly. The Events feature is not visible on the homepage and therefore is less effective that it could be. Also, the Events feature and the Calendar are not flexible enough to make a community events calendar, something that I would love to create for Yellowstone County but that does not seem possible through this platform. While the site administrator has access to decent reporting features, agency managers don't have access to these features unless I pass the information along. If this site was just used by United Way for our volunteer needs, this site would be more than adequate. However, since we offer this platform free of charge to our agency partners, some of the back-end features of this platform, available only to site administrators, are not available to our agency partners. **Recommendations to others considering Get Connected by Galaxy Digital:** I am, all in all, very satisfied with Galaxy Digital but it takes some digging to make sure that the website and its features work to meet the needs of your particular organization and community. I am personally available to share what I have learned in order to help your organization utilize the Galaxy Digital platform. Go to https://uwyellowstone.galaxydigital.com/ to see how United Way of Yellowstone County uses the Galaxy Digital Get Connected platform for volunteer recruitment and referral. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Our Galaxy Digital volunteer recruitment website helps facilitate the recruitment of volunteers throughout Yellowstone County. I utilize this platform for our annual Day of Caring community-wide day of service, our four annual collection drives, community disaster exercises, and a number of other group volunteer projects that United Way hosts or helps other Yellowstone County agencies host. I regularly check in on prospective volunteers and agencies to see how their experience using the Galaxy Digital site was. All in all, the responses are positive. ### 26. Makes Connecting People to Opportunities Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Lucy S. | interim director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Get Connected by Galaxy Digital?** The simple interface has made a world of difference in frequency of use by our staff and the public. It is easy to navigate and find opportunities and organizations that match your needs. The search filters are straight forward and relevant. The ability to save searches and highlight those on the front page is helpful to promotion campaigns for our organization. **What do you dislike about Get Connected by Galaxy Digital?** The management tools available on the back end are somewhat limited. It would benefit from enhanced communication tools and tracking to build better volunteer relationships and connections. **Recommendations to others considering Get Connected by Galaxy Digital:** I would recommend Galaxy Digital to any organization who needs a simple interface to maintain a searchable listing of volunteer opportunities. It is easy to use and maintain. And the option to add custom pages and custom reports is helpful. The online documentation is adequate in most cases to answer questions, but when needed, the help offered with our contract is excellent and speedy in response. Galaxy Digistal is an excellent chice for use as an online community hub for engagement and service. We have had positive response from both partner organizations and individuals on their experience using the system. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We use this as our community engagement hub and we have seen a marked increase in organizations using the website because of how easy it is to use - from moment one. More organizations equals more opportunities for our community to select from. ### 27. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Diane W. | Volunteer Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2019 **What do you like best about Get Connected by Galaxy Digital?** I love that they are always reaching out to see if I need any assistance. They are quick to answer an email and always professional and courteous. **What do you dislike about Get Connected by Galaxy Digital?** The system is not as user friendly as I had thought. But, the training availability and the staff help with that. What it needs is some overview of how organizations are using the software for their communities, I think that would help. **Recommendations to others considering Get Connected by Galaxy Digital:** Be sure to ask about integration up front and be sure to tell Galaxy Digital what you need, chances are they can make it work for you!! **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Being able to show companies the impact that their staff are making in community is a great way to build stronger partnerships with that donor base. For a community full of grass roots organizations, being able to build their capacity by providing volunteer software is a big win for our community. ### 28. Great Service and Product that has expanded our Non-Profit Faith Based Ministry! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen E. | Discipleship/IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** I have just had such a great experience working with Galaxy Digital from the very beginning. Ali and some of the others on the team that I have worked with have been over the top helpflu and thorough. Even to the point of making specific changes to match our ministry and organization. **What do you dislike about Get Connected by Galaxy Digital?** My biggest gripe is that the difference between program manager and a site admin is a large leap. I wish there was more availability to give the program managers access to certain features. For instance we have multiple locations some more than an hour away and our program manager is unable to see birthdays or phone numbers of their volunteers all they get access to is their email. Wanting to go above and beyond our organization writes thank you cards and does other things to connect with volunteers and in this day and age especially with older volunteers they do not check their email as often. **Recommendations to others considering Get Connected by Galaxy Digital:** At least go through the demonstration calls and webinars to find out if its right for you. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** It has allowed us fill in the cracks of losing volunteers because the power is in their hands to interact and commit/respond to opportunities. ### 29. Managing a "Portal Site" is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Lee B. | Volunteer Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Because we joined an existing "Hub Site", many of our community partners were already using the system. Agencies have been thrilled with the increased responses and our Hub says they have registered three-times as many responses, and have 50% more active needs! Galaxy has been responsive to any questions we have or changes needed due to our Portal-Hub relationship. **What do you dislike about Get Connected by Galaxy Digital?** Sometimes I would like to have a direct line to the program folks rather than using the email process for questions. It's not because they don't answer quickly or efficiently; it's mainly because I don't always know how to voice my question. It's also because it would be great to hear Michelle laugh more often, and because the programmers always know ways to explain what I don't understand. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We have much more access to needs in our community than our pre-Galaxy Digital days. Our users can find numerous ways to connect and are able to track their hours as a bonus! ### 30. We started using Galaxy last year, and it has been a huge success! **Rating:** 5.0/5.0 stars **Reviewed by:** wilson m. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** The volunteer sign-up, search features are better than anything we’ve used in the past, and the ability for volunteers to manage their own opportunities shifts the work from “us” to the volunteers. The admin features of managing opportunities such as custom shifts and cloning are time saving features. The suite of reports covers common activities related to volunteers and opportunities, and includes quarterly reports related to finance and volunteer net worth. **What do you dislike about Get Connected by Galaxy Digital?** It would be nice to have an option for hosting the product in house, but this was not a deal-breaker. It would also be nice to have discounts for Non-Profits or other agencies with limited budgets. **Recommendations to others considering Get Connected by Galaxy Digital:** Galaxy has proven to be a superior product that is reliable and easy to use for managers and volunteers. Go to their website and review the training materials, you'll be impressed :) **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We have used 3 different volunteer systems, plus a homegrown MS Access system for managing volunteers and volunteer agencies. We started using Galaxy last year, and it has reduced the amount of work required on our staff, and the end-user (volunteers) experience is much better! ### 31. Galaxy Digital's Get Connected Platform Encourages Best Practices in Volunteerism **Rating:** 5.0/5.0 stars **Reviewed by:** Gina C. | Vice President of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital's Get Connected platform is truly bringing our community together around volunteerism and creating a dynamic online volunteer community. Not only do our our partner organizations have an easy-to-use source for recruiting and managing volunteers, the site's features encourages organizations to be more thoughtful about volunteerism and to institute best practices. **What do you dislike about Get Connected by Galaxy Digital?** From our standpoint, there are no downsides to utilizing Galaxy Digital's Get Connected platform. The software is an investment, but we feel that the return on investment is there in the results we are seeing. We still have more volunteers looking to volunteer compared to the needs/opportunities available. So, we are constantly trying to build volunteer capacity and request projects for teams and groups. **Recommendations to others considering Get Connected by Galaxy Digital:** Our organization would highly recommend exploring the options, quality of customer service and ease of use offered by Galaxy Digital's Get Connected platform for recruiting and managing volunteers. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** With Galaxy Digital, we've increased our contact with volunteer administrators and we are starting to have better communications with them. We've also been able to increase our year-round volunteerism so it not so heavily focused on the United Way campaign season. ### 32. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Community Engagement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital allows those who are not tech-savvy to easily edit and customize pages. For example, I change the "spotlights" on the front page weekly and it takes me very few minutes to do so. Also if I have a question or concern- galaxy digital's customer service team gets back to me that day or the next. For example, if you need a custom report- the team will set up a time to call you to make sure it is correct. **What do you dislike about Get Connected by Galaxy Digital?** The only improvement I would make is that the kiosk isn't super user-friendly (The return to start button is right next to the check-in button), however, it is a new feature so upgrades I can assume are coming soon. **Recommendations to others considering Get Connected by Galaxy Digital:** This is a great tool if you have many different opportunities and especially if you have volunteering GROUPS. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** I am able to set auto-emails to my volunteers so I don't have to be constantly on the phone with those volunteers, or writing reminder emails constantly. This also allows me to communicate needed things (like our appreciation event) easily without added emails in their inbox- I simply add it to the bottom of the auto emails. I've also used the site to pull reports on new volunteers so I can send them postcards welcoming them to our team. ### 33. Innovative, Great Staff & Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Volunteer Engagement Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy is very responsive. Anytime I have a question or challenge they are quick to respond. The system is user-friendly for the basics and you can get more involved with details. The staff are knowledgeable and great to work with. They are always coming out with new ideas. **What do you dislike about Get Connected by Galaxy Digital?** There are sometimes things that I wish it did, so I do a few workarounds, but Galaxy is always willing to put those things on one of their enhancement lists if it might make sense for others. It's a great recruiting tool, would like some more features around the keeping track of volunteer information (ie paperwork completed, etc). **Recommendations to others considering Get Connected by Galaxy Digital:** Galaxy is a great product and I highly recommend it. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Galaxy has allowed us to reach more volunteers. We are able to connect with other organizations using the site. We are able to better track participation and use reports to cull information. ### 34. Excellent Platform for Volunteer Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brett W. | Executive Director, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital is a tremendous partner in the volunteer management arena. Their platform provides a perfect blend between ease of use for the end user and backend information for the provider. I've been involved with launching Galaxy Digital at three organizations and all three have benefited greatly from the platform. **What do you dislike about Get Connected by Galaxy Digital?** As with all technology, trends change and needs arise rapidly, but Galaxy Digital is adapting at a pretty impressive pace. Our society (each of us included) wants improvements and upgrades immediately, but that isn't always possible. **Recommendations to others considering Get Connected by Galaxy Digital:** If you are looking for a volunteer management platform, Galaxy Digital can't be beat. We did extensive research on the many offerings and they provide the best set of resources for the cost. If you are hesitating on making the jump, I say go for it. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Providing a self-driven volunteer model to our community. ### 35. Galaxy Digital is foundational for our organization - and a great group to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital is the backbone of our volunteer center and makes connecting community members with volunteer positions easy. Their customer service is also incredible - the staff there is responsive and ready to help! **What do you dislike about Get Connected by Galaxy Digital?** Some of the reports could use some tweaking. I find myself exporting raw data a lot of times and manipulating it in excel to get the information I need. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We serve over a hundred agencies and over a thousand volunteers each year...and this would not be possible without Galaxy Digital. Thanks to them, our community has a strong volunteer network and is able to provide critical services to those who need it most. ### 36. Galaxy Digital is a platform that greatly benefits agencies, volunteers & the community as a whole. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura D. | Graphic Designer/Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Get Connected by Galaxy Digital?** As an agency, GD allows you to perform all of your volunteer-related tasks from one central hub. **What do you dislike about Get Connected by Galaxy Digital?** No issues with the platform itself. Our biggest hurdle right now (as a site manager) is to "sell" the platform to members of the community. **Recommendations to others considering Get Connected by Galaxy Digital:** I would definitely recommend this product to companies/organizations considering the purchase. Makes volunteer management a breeze and is easy for volunteers to respond to opportunities, log their volunteer hours all in one place, and print a volunteer resume. Customer support is AWESOME! **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** It's been amazing for our United Way events. Easy for volunteers to sign up which gives us all their necessary information. Batch check-in is a breeze, and afterwards we can easily run reports straight from the platform. ### 37. This has helped streamline and simplify our volunteer program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** I love how easy it is to communicate with my volunteers and get them plugged into our organization. It has allowed us to streamline the process of getting volunteers involved within The Dream Center and keeping them plugged in. I also love how it tracks volunteer hours and keeps a record of them. It is more user friendly than any other software that our organization researched. **What do you dislike about Get Connected by Galaxy Digital?** It's a struggle to get older volunteers to sign up since technology can be intimidating for some. It is also difficult to get people to respond to needs within the organization. Some of our volunteers are skeptical of this program given their age, so it has been hard to get them to understand how the software works and how user friendly it actually is. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** It has helped keep track of our volunteer hours better, and we can communicate with our volunteers more easily by using the email blasts and texts. We have found that it has streamlined the process of getting volunteers and retaining them because our communication with the volunteers has improved tremendously by switching to this software. ### 38. 2 1/2 years with Galaxy Digital **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn L. | Manager, PATH Volunteer Hub, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2019 **What do you like best about Get Connected by Galaxy Digital?** I like how they never seem to stop trying to improve their product and how they not only listen to the feedback their customers give them, but encourage it over and over again. They don't just settle with their product. They truly care and want to be as much to their customers as they possibly can be. **What do you dislike about Get Connected by Galaxy Digital?** They have some great video content and I have seen an effort to this end, however I would love them to be organized in categories even more than they are and would love it if there was an easy video turtorial resource for site managers to share with users. PDF cheat sheets would also be great for snapshots of certain training materials. Sometimes the software can surprisingly not be as nimble as you might think based on all it can do though I have also found that eventually, when something isn't quite right, GD eventually finds a way to fix it. Sometimes I want to educate agency managers or even users on a new feature but I struggle at how to approach it so as to not come across in a way that confuses them. Users are so quick to abandon a feature or not use it at all if it seems complicated in the least bit and if you don't approach it simply the first time, you've lost them. I appreciate guidance in this area. I wish there was a way to communicate more readily with other site managers too. Most of the communication is directly to GD. Others see it only if they happen to be looking there, but there is no general list serve or forum to communicate with your peers. **Recommendations to others considering Get Connected by Galaxy Digital:** Because it is primarily user driven, It is not a platform to use if your priority is managing volunteers, requirements and hours etc. It has some of those capabilities but if that is a primary need for you, then there are other volunteer management systems that will allow for autonomy for the volunteer but give you complete control to manage the program with ease. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** I find that the vast capabilities of the platform allow me to address just about any goal my agency's have. There is usually always some sort of work around to accomplish individualized needs. Initiatives have become extremely useful as are the multiple ways opportunities and schedules can be posted. ### 39. United Way's **Rating:** 4.0/5.0 stars **Reviewed by:** Karem R. | Community Impact , Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Get Connected by Galaxy Digital?** That volunteers are able to find the volunteer opportunities easily. For example our students. **What do you dislike about Get Connected by Galaxy Digital?** Nothing at this point. Digital Galaxy has been great support to us and the community. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Galaxy Digital has always been super great at providing support to United Way of Mower County whenever we encounter a problem. ### 40. A super easy-to-use system with great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Hope T. | Director of Volunteers and Community Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** Galaxy Digital is easy to use and to teach others to use. It is a great tool for a reasonable price. **What do you dislike about Get Connected by Galaxy Digital?** I would like a little more freedom with the areas of interest and would like more in depth reporting capabilities. **Recommendations to others considering Get Connected by Galaxy Digital:** Take advantage of the excellent customer service. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Our previous database was cumbersome and very hard to use. With Galaxy Digital, we have been able to empower our nonprofit members to get the word out about their missions and to recruit more volunteers. ### 41. Effective, but needs more support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** I love the way Galaxy Digital enables you to easily post volunteer opportunities in a way that looks clean and professional for folks who are looking for opportunities. **What do you dislike about Get Connected by Galaxy Digital?** It was hard for me to get everything set up correctly, and the staff support from them is lacking. **Recommendations to others considering Get Connected by Galaxy Digital:** I would ask for much more support in getting set up before you commit to utilizing this product. I do love how it works, but there are so many ways you can set up various volunteer roles, I really needed more help on the front end getting it to the place where it finally is. I also really like the updates that are always coming out, but would like more support in the best way to implement them for my agency. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** I needed a single source to track my volunteer hours, and it is accomplishing that. ### 42. Great Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** This platform is intuitive and easy to use. The helpdesk is incredibly helpful and respond quickly. **What do you dislike about Get Connected by Galaxy Digital?** There are some areas it could be improved, there could be more functionality, reporting, and ownership[ for the agencies that are posting to the platform. They aren't able to access as much info as the site managers, which makes sense, but it would be worthwhile for the agencies to be ale to access more reports and stats about their volunteers. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Easier to source volunteers, it's been easier on our staff because they can set it up and leave it. ### 43. A great tool for volunteer management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** Great balance of customization and streamlinedness, great support, mostly intuitive design, reliability. **What do you dislike about Get Connected by Galaxy Digital?** A few clunky UI things in an otherwise intuitive interface - selecting opportunities when adding responses manually is difficult, sending emails to specific users requires looking up their user ID if they're not connected by an event/opportunity/etc., **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Galaxy Digital has saved us a lot of time and headaches in our volunteer management. A lot of duties I had just keeping the wheels turning are now automatic, freeing up my time to work on expanding our work rather than just maintaining it. ### 44. Get Connected is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis T. | Manger of Volunteer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Get Connected by Galaxy Digital?** The ease of use and the multitude of options. **What do you dislike about Get Connected by Galaxy Digital?** The volunteers don't log their hours which makes it hard to know if they actually volunteered or not. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Connecting volunteers to opportunities and fulfilling my organization's mission. Giving the community the tools to help one another. ### 45. Lifesaver for a one person leadership/volunteerism office **Rating:** 5.0/5.0 stars **Reviewed by:** Heather Bennett W. | Assistant Director for Leadership & Civic Engagement , Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Get Connected by Galaxy Digital?** The ability to electronically track and verify volunteers hours has increased the accuracy and effectiveness of data tracking while freeing up time to focus on other essential projects in the office. **What do you dislike about Get Connected by Galaxy Digital?** I had issues with reporting at first, but after a conversation with technical support we were able to create custom reports to meet our needs. **Recommendations to others considering Get Connected by Galaxy Digital:** Talk to your Galaxy Digital Rep, Request demo's, ask for both faculty and staff buy-in (if your in higher education), and create a marketing plan and training program for campus constutuents that expemplifes the ease of using this platform! P.S. Do not be afraid to use the support email - they are quick and extremely helpful! **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** It also allows us to more quickly and easily discover, connect, and track the activity of agencies and users. Prior to using this platform it was impossible to accurately track volunteer data (we were still using paper logs). It simplifies the verification of service hours completed. And it allows us to connect more students/users with the needs in our community. ### 46. Volunteer Management Program Review **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa W. | Program Manager, Philanthropy, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Get Connected by Galaxy Digital?** I like that that potential volunteers are able to easily see what opportunities are available and that we have an efficient way to communicate with our volunteer base. Updates and changes are easy to make. **What do you dislike about Get Connected by Galaxy Digital?** I would love if there were an app for tablets and phones. A quick, app based login kiosk would make the check in process more efficient than using a web based portal. We would also like a way to add volunteer contributions for people who will not use web based programs. We have many older volunteers who will not create accounts. Because we use Galaxy to track volunteer time accrued across our organization, we would like to be able to account for individuals that are not registered users. It would be helpful if there was a way to add a volunteer profile without an email address, as many are reluctant to provide us with one. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We have had a huge increase in the number of individuals that have chosen to volunteer with our organization. The Galaxy platform makes it easy for volunteers to learn about our programs, what opportunities are available, and to quickly find something that works with their schedule and commit. On our end, the staff spends much less time fielding calls and answering questions because the majority of information volunteers need is laid out for them. It saves us time upfront and ensures more gets done on the back end! ### 47. It provides everything a volunteer management system should have, but most don't. **Rating:** 4.5/5.0 stars **Reviewed by:** Laura L. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Get Connected by Galaxy Digital?** I like that it offers all the basic necessities and is customizable for our organization's custom needs. We are able to fully operate it without needing to contact someone to fix our problems, and our volunteers have transferred to communicating with us through the system, which was not possible before we made the switch. **What do you dislike about Get Connected by Galaxy Digital?** I would say that the only change I would make would be to have qualifications integrate a bit better. We have a service that runs our background checks for free, but it causes some extra time to make it work with galaxy digital. **Recommendations to others considering Get Connected by Galaxy Digital:** Test the product out, and see how you can make it adapt for your work. We were able to make minor modifications easily, and it has paid off. We did have to increase our budget, but the staff time saved is more than worth it. Also, the meaningful donor relationships that we now have time to build, is priceless. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We manage our volunteers through this system, and before on our old database we still had to do all of the work. It took so much time, and our staff person only had time to manage which made no sense. Now our volunteer coordinator has time to go to sites and participate and build relationships in person. It has been amazing. ### 48. Habitat For Humanity & Galaxy **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer H. | Volunteer and Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2019 **What do you like best about Get Connected by Galaxy Digital?** Staff is helpful and ready to help whenever they can. The additional features such as spotlights and calendars are nice to help us draw attention to specific departments and upcoming events. **What do you dislike about Get Connected by Galaxy Digital?** Our volunteer leads are having challenges signing up teams. We are unable to send direct links to specific oppurtunities **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** Digital waivers signatures are a nice feature. There are several features like the spotlights and blogs that allow us to highlight specific opportunities and departments. ### 49. A great platform to help students connect with authentic community needs **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsey R. | Academic Community Engagement Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Get Connected by Galaxy Digital?** I appreciate the reciprocity that the system allows. As an administrator in higher ed, our goal for community engagement is always a win-win scenario and the Galaxy software allows community organizations to easily reach a large number of potential volunteers. Simultaneously, students can search for opportunities that meet specific interests of their and capture this all on a volunteer resume. **What do you dislike about Get Connected by Galaxy Digital?** I work with the service-learning side of the software a lot and think it still has plenty of room for improvement. **Recommendations to others considering Get Connected by Galaxy Digital:** Galaxy Digital has been great to work with, it is easy to talk with a real person and we consistently see system upgrades that address challenges we have or ideas we have presented. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** We are always working to capture as much community impact data as possible. Since we began working with Galaxy Digital, the number of people entering their data has increased exponentially. ### 50. Great Phone Conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Alexei M. | Coordinator of Financial Wellness, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2018 **What do you like best about Get Connected by Galaxy Digital?** I liked how patient and understanding they were with me learning the site. I was on maternity leave for 12 weeks and needed a refresher course when I got back to work. The conversation really helped me to understand all the changes that had happened.They also rescheduled after I had a mishap with my phone. It was very nice of them to do so. **What do you dislike about Get Connected by Galaxy Digital?** The time difference in scheduling the call initially (I was finally sent a calendar invite), I was just receiving generic "remember to contact us" emails that were backlogged because of my maternity leave but other than that nothing. **Recommendations to others considering Get Connected by Galaxy Digital:** Single sign on option at a better rate for Universities, this would help us to keep better track of what our students are actually doing and enable us to do a better Return on Investment answers. **What problems is Get Connected by Galaxy Digital solving and how is that benefiting you?** That there is a new forms "how-to" section that is easier than before. I also was educated about the new text-messaging features. We also discussed best practices on scheduling events vs needs. I also got great feedback on how I was managing my site and that made me feel like I knew what I was doing. ## Get Connected by Galaxy Digital Discussions - [Mobile friendly?](https://www.g2.com/discussions/mobile-friendly-19dcedd3-c4a5-4eaa-93fd-aba602a119cc) - 1 comment, 2 upvotes - [View Get Connected by Galaxy Digital pricing details and edition comparison](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A48%3A50+-0500&secure%5Bsession_id%5D=73066420-732c-40e0-874e-7a5fa129b8bc&secure%5Btoken%5D=812640b733d89555ef8c6d13cc4123a022d4a39f16fc328c5fcef939d403460f&format=llm_user) ## Get Connected by Galaxy Digital Features **** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Basics** - Reporting - Interoperability - Performance **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management - Membership Management - Calendar Management - Event Management - Registration Management - Contact Management - Recognition Management - Communication Management - Assignment Management - Event Scheduling - Activity Tracking - Time Tracking - Attendance Tracking **Content** - File Sharing **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application - SMS Messaging **Data** - Dashboard - Alerts and Notifications **Administration** - CRM Integration - Dashboards & Analytics - Third-Party Integrations - Activity Dashboard **** - Search/Filter - Volunteer Recruiting - Mobile Access - API - Alerts/Notifications - Document Storage - For Nonprofits - CRM - AI Copilot - Surveys & Feedback - Member Directory - Customizable Forms - Self Service Portal - Customizable Fields - Customizable Reports - Personalization - Reminders - Customizable Branding - Access Controls/Permissions - Generative AI - Reporting & Statistics - Summary Reports **Additional Functionality** - Dashboard - Cloud - Mobility ## Top Get Connected by Galaxy Digital Alternatives - [Volunteer Impact by Better Impact](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews) - 4.7/5.0 (139 reviews) - [SignUpGenius](https://www.g2.com/products/signupgenius/reviews) - 4.4/5.0 (135 reviews) - [CERVIS](https://www.g2.com/products/cervis/reviews) - 4.2/5.0 (23 reviews)