# What's the most trusted screen sharing software for IT managers based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Looking for input from G2 reviewers and IT managers, help desk leads, and system administrators in the <a class="a a--md" elv="true" href="https://www.g2.com/categories/screen-sharing">Screen Sharing category</a>, specifically from those who manage remote support for a distributed workforce and need a platform that is reliable enough to be the IT team's primary support tool, not a fallback for when the ticketing system escalates something that cannot be resolved over chat.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">The platforms with the strongest IT manager trust evidence:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/teamviewer/reviews"><strong>TeamViewer</strong></a>: Remote troubleshooting and technical support across geographically distributed users is the daily IT manager workflow described across the review base. The stability and speed of remote connection are the most consistently credited trust signals. IT managers describe connections that establish within a minute and remain stable through diagnostic sessions without the lag or disconnection that creates the need to reconnect mid-support call. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/anydesk/reviews"><strong>AnyDesk</strong></a>: Lightweight installation, low bandwidth consumption, and fast connection speeds are described as the IT manager trust model for support environments where end-user machines are older, internet connections are variable, or the target devices are in locations with constrained network infrastructure. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/splashtop/reviews"><strong>Splashtop</strong></a>: Unattended remote access, file transfer, remote print, and multi-monitor support are described as covering the standard IT support workflow without the TeamViewer price premium. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/zoom/reviews"><strong>Zoom</strong></a>: Screen sharing within a live meeting context is described as the trust model for IT managers whose support workflow involves walking end users through a process visually rather than taking remote control, training, onboarding, and guided troubleshooting where the IT manager explains while the user acts. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/logmein/reviews"><strong>LogMeIn</strong></a>: Enterprise remote access with centralised device management, access controls, and audit logs is described as the IT manager trust model for compliance-sensitive environments where every remote session must be logged, every access decision must be governed, and the IT manager must be able to demonstrate compliance with access policies to auditors. </li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For IT managers who have used two or more remote support tools over their career, what was the specific support scenario that made you trust one platform more than another? And what was the feature that most directly determined which platform became the primary tool?</p>

##### Post Metadata
- Posted at: 5 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I’d trust the platform that stays reliable under the messy conditions support teams actually deal with: weak connections, older devices, and unattended access. Extra features matter less if the session itself keeps dropping when someone needs help.&lt;/p&gt;

##### Comment Metadata
- Posted at: 5 days ago
- Author title: Marketer





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