Frontal Reviews & Provider Details

Automated lead assignment and pipeline governance has removed a lot of friction between our marketing team and sales. Before Frontal, multi-touch attribution was distributed over different databases, which would lead to blind spots in our quarterly forecasts. These days, as soon as a handoff protocol is triggered INSTANTLY, the sub-5-min lead routing SLA remains intact. The reporting interface is clear enough that executive presentations can be created without complex data extraction. Review collected by and hosted on G2.com.

Setting up the system required extensive preparation as the initial field mapping was not sufficient for connecting custom properties across records that were multi-entity. Our data team put in considerable effort during the first two weeks. However, thanks to the support team, we were able to implement the relationship schema without any issues. Review collected by and hosted on G2.com.

We needed to strengthen the operational side of our commercial organization as we scaled. We hired Frontal to assist us in making the changes. I liked the way your team spent some time on getting accustomed to our internal processes before they actually got started with the project. The collective communication of the team that worked on our project impressed me. There were always productive meetings and discussions and progress was always visible. I appreciated that the team does not focus on superficial changes. The implementation team is consistently centred on improvements, which we can always continue. Review collected by and hosted on G2.com.

Those involved in the ongoing work will participate in activities, tasks, jobs outside and inside the country. They will be much larger than MLT. It is in accordance with the026 proceedings. Review collected by and hosted on G2.com.

Our organization was ready to begin further commercial

expansion. That is why we needed a partner who could discipline all departments. It was vital that they learnt how these groups collaborated with one another. In particular, Frontal was able to spend valuable time understanding the internal processes. They engaged with right stakeholders before recommending changes.

It's the blog which shows potential clients what your business does. Just like that, they remained flexible even when our priorities changed. Additionally, they did not take an overbearing approach with our groups. In fact, they worked together with them. Review collected by and hosted on G2.com.

Due to internal decision-making, certain actions were delayed. However, there is a few recommendations that certainly had some impact. All tasks finished successfully at time. Assessment of capability. Review collected by and hosted on G2.com.

As our organization entered new markets, our commercial functions required a more structured control form. We contacted this team because these are pretty complex processes. Frontal has spent time trying to understand our processes and then suggested a better way to do this. This made the suggestion more pertinent for my business, instead of generic. The team was engaged and communicated throughout the engagement. The advice given was implementable and the internal teams were suitably guided that they didn’t find it difficult to implement the recommendations. The engagement was well organized and expectations were managed well from start to end. Review collected by and hosted on G2.com.

The discussion on the schedule project has been successfully and The discussion on the schedule project has been successfully and smoothly completed. One of the main reasons for this was the extensive participation of various departments at the beginning of the discussion. These sessions took longer than planned. Review collected by and hosted on G2.com.

We are looking for a partner who can help us improve execution rather than simply giving us advice. Our sales, marketing and operations teams’ interactions provided Frontal with a better understanding before recommending any changes. The recommendations they made were realistic as per our resources and moreover, they ensured that the engagement focused on measurable improvements and not on unnecessary complexity. I also liked that they were consistent in. Review collected by and hosted on G2.com.

Our internal review process at times delayed decision making Our internal review process at times delayed decision making resulting in a few milestone shifts. Frontal displayed flexibility in adjusting their delivery schedule without impacting the outcome. Review collected by and hosted on G2.com.

In order to scale, we wanted to accelerate operational excellence by improving collaboration between our commercial and operational teams. Twelve by Twelve used a very systematic approach that involved carefully observing our current processes before advising. They have remained responsive throughout the assignment, uncomplicated in communication and clear in terms of ownership for each milestone. Because of their pragmatic approach, our teams were able to adopt the new way of working without impacting their day-to-day work. Review collected by and hosted on G2.com.

I ben doing live-shows or reading my own scripts. Love is all that

I need. Surely, I don’t need anything to survive. Will I be your preference. Review collected by and hosted on G2.com.

Right away, the clean pipeline view made a positive impact on our team. I can identify stalled deals in seconds rather than months sifting through messy CRM records. When we ran our big Q2 push, a number of essential accounts that were on the verge of going cold—identified by their predictive risk alerts were just in time for reps to swoop in and save them. The fact that clean data flows automatically has saved us hours of time a week spent on manual cleanup. Review collected by and hosted on G2.com.

On busier week-ends, and where multiple deal stages could change in one go, the alert volume sometimes felt a bit high. We had a little to adjust our notification, just to not make the entire team flooded with the updates; but support at us on track very quickly. Review collected by and hosted on G2.com.

The big plus that worked for us is Frontal's ability to avoid the trap where founders didn't want to get into operational details and treated our GTM situation like a high-level strategy exercise. They forced us to examine the ways information and ownership were breaking down in our current processes, and provided more structure for how we collaborated across marketing and sales. I particularly appreciated the timely communications during the engagement. Or how their suggestions were more actionable because they pertained to our specific processes over one-size-fits-all best practices. Review collected by and hosted on G2.com.

We were, of course, very excited about this but we quickly realised it was demanding a lot from us in the initial assessment. That being said, the beginning started off a little slower than we expected. As the information needed became available, the recommendations were appropriately targeted and useful. Review collected by and hosted on G2.com.

Frontal was employed to effectively coordinate the

efforts between the teams to fuel growth for Anecdotes.

They did not begin with recommendations, but rather reviewed our existing process. This gave us confidence that the recommendations are going to be more based on our business than any framework that they use.

The meetings carried out during the engagement were productive, the deliverables were tracked and documented well, expectations were communicated clearly and the Frontal team was engaged throughout planning and execution from our side. Overall, we discovered an efficient and organized team to work with. Review collected by and hosted on G2.com.

There was a slowdown in the decision-making process at one point in time because of the collation of internal feedback due to the involvement of multiple departments in the project. Frontal isn’t what caused that, but others should be conscious of that before implementation. Review collected by and hosted on G2.com.

The biggest difference was that the experienced people worked with us on our GTM process instead of handing over a strategic document and leaving. Frontal helped us rethink the structure of our outbound operations, including account prioritization and the way sales opportunities were managed internally. I appreciate that when something wasn't working, they were willing to challenge parts of our existing process. This involvement has given our sales organization a clear process and a better understanding of where the pipeline is coming from. Review collected by and hosted on G2.com.

There was some initial discussion and debate to agree on priorities and responsibilities. In the case of a large organization, I would recommend designating internal responsible persons before starting work, so that decisions are not stuck between different teams. Review collected by and hosted on G2.com.