--- title: Friday CRM Reviews meta_title: 'Friday CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Friday CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 87 scale: '5' date_modified: '2026-11-14' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Friday CRM Reviews & Product Details

Pricing

Pricing provided by Friday CRM.

Basic

$0.00

User Insights

Average based on 87 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Friday CRM Reviews (87)

Reviews

Friday CRM Reviews (87)

4.4
87 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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PV
Paul V.
Mid-Market (51-1000 emp.)
Originally submitted 12/17/2023
"Surprising, just what I was looking for"
5/5
What do you like best about Friday CRM?

Free, simple for a CRM, adaptable, import and export contacts to Google, groups and users, dashboard, instruction videos within the fields, manual in the app. Seems quite easy to use Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Didn't have an opinion yet. I just started to use Friday and for now I am happy comparing with Odoo and Hubspot Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"A Straightforward, Simple, and Customizable CRM"
4/5
What do you like best about Friday CRM?

The ability to customize it by adding multiple field types. The ease of importing new contacts from large lists. The filtering options are robust, so creating segments is easy. The ability to easily create tags and assign them to contacts is also wonderful. The web-based interface is also fast and performs lookups and filtering flawlessly. Finally, the MailChimp integration is a huge plus! Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

The inability to view lists of contacts with multiple fields showing. The interface only allows viewing lists of contacts with the Name, Phone, and Email Address fields showing, so it is not possible to see and sort lists of contacts with other fields (including custom fields) showing. Review collected by and hosted on G2.com.

Christopher S.
CS
Christopher S.
Vocalist/Singing Teacher
Small-Business (50 or fewer emp.)
"A great simple and Google-integrated CRM"
3.5/5
What do you like best about Friday CRM?

That it's integrated with Gmail, Google Calendar and Contacts Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Doesn't integrate with any other systems. Review collected by and hosted on G2.com.

Martin D.
MD
Martin D.
Owner, Chief Developer
Small-Business (50 or fewer emp.)
"Definitely worth trying out"
5/5
What do you like best about Friday CRM?

Free! Easy to set up and use. I find it very straightforward in use Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

The only niggle, I've come across, so far is that in the Tasks section I'd like to be able to do a "does not equal" search or "does not contain", like Excel filters. Apart from that I've no complaints about the software at all. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Initial contact"
3.5/5
What do you like best about Friday CRM?

This request for review is premature in my view. I am still making my way around the documentation and it would be very difficult to give an accurate review. That said, what I have seen yet is interesting. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

The concepts are pretty well the same as any other CRM but the implementation is not always intuitive, again, as far as I can tell so far. Review collected by and hosted on G2.com.

Brook K.
BK
Brook K.
Star Consultant
Small-Business (50 or fewer emp.)
"Great CRM App"
5/5
What do you like best about Friday CRM?

I like that Friday CRM allows me to keep track of my daily activities and notes. Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

The down side is that there is no where to save photos or attachments for clients. Or at least, not a way I've found yet. Review collected by and hosted on G2.com.

Rob W.
RW
Rob W.
Managing Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Friday CRM - a comprehensive free CRM"
5/5
What do you like best about Friday CRM?

I've been looking for an affordable (read 'free'!) CRM that will sync all of the email traffic in and out and I finally found it in Friday. I've been experimenting with it over the past few days and so far have been impressed Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Some things weren't entirely clear but their support team have been very helpful. Review collected by and hosted on G2.com.

Robert G.
RG
Robert G.
Small-Business (50 or fewer emp.)
"Good software"
5/5
What do you like best about Friday CRM?

All features are completely free and they now integrate with RingCentral which is a lifesaver. Only downfall no mobile app Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

No mobile app is the only thing I don't like. Review collected by and hosted on G2.com.

Luthfi H.
LH
Luthfi H.
National Sales and Marketing Manager
Small-Business (50 or fewer emp.)
"Very easy"
5/5
What do you like best about Friday CRM?

Easy to setup and user friendly features Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Hopefully it can set with local language (Indonesian) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to Navigate Free CRM Tool"
3.5/5
What do you like best about Friday CRM?

I like how it easy it is to navigate and that is free. Great way to start for our non-profit! Review collected by and hosted on G2.com.

What do you dislike about Friday CRM?

Lack of integrations and more advance tools. At least so far. I wish it had a mail merge option, too! Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Friday CRM.

Basic

$0.00
Friday CRM Comparisons
Friday CRM Features
Social Network Integration
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Case Management
Customer Support Portal
Knowledge Base
Email Marketing
Campaign Management
Lead Management