--- title: Frankli Reviews meta_title: 'Frankli Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Frankli works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 23 scale: '5' date_modified: '2026-10-23' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Frankli Reviews & Product Details

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Frankli Reviews (23)

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Frankli Reviews (23)

4.8
23 reviews

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NO
Nicole O.
Chief People Officer
Small-Business (50 or fewer emp.)
"Revolutionary performance management software, supports a collaborative, transparent & fun approach"
5/5
What do you like best about Frankli?

Frankli has people at the heart of its design. It has a great user experience and does much more than just performance management. The collaborative and transparent approach to OKR and goal setting really suits our team, it allows us to share notes, collaborate on goals and get visibility into how what we do is adding value to the company. The platform also encourages connections, you can connect with people with similar interests, those looking for coaching, mentoring etc can share interests and connect. Feedback and praise can also be given through the platform. The interface is friendly, easy to use and engaging which also encourages use of it. We have also been able to run NPS surveys through Frankli and the process was seamless. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

There are no downsides to using Frankli it has ticked more boxes than we were looking for. When there is something we would like to see changed or improved the team at Frankli are always open to suggestions and working with us to enhance user experience if it is relevant to the product and will benefit others too. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for choosing to use Frankli, Nicole.

I'm glad to hear that you appreciate our design focus on people and our user experience. Our goal is to provide a platform that makes it easy for teams to collaborate and share feedback in a transparent way. We're happy to hear that you find our approach to OKR and goal setting helpful, as well as our interface engaging and easy to use.

We hope you continue finding value in Frankli and thank you for your kind words.

AM
Anna M.
Business Support Manager
Small-Business (50 or fewer emp.)
"Providing support and growth with consistency and ease"
5/5
What do you like best about Frankli?

The visibility of our people's performance and growth. The reminders of team anniversaries, upcoming deadlines/tasks, as well as 1:1's. 1:1 talking points to ensure nothing is missed. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Regularly having to log in to Frankli. Quite often it will log me out and I have to log back in to access the platform. Still appears to be some bugs with the Google Calendar integration, with sometimes 1:1 changes in Frankli not consistently changing in the calendar or changing in one person's calendar and not the other attendees. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Hi Anna,

Thank you for your kind words and for rating Frankli so highly. We're thrilled to hear that you're finding the product helpful and that you appreciate our efforts to provide visibility into people's performance and growth. The reminders of team anniversaries, upcoming deadlines/tasks, as well as 1:1's are all part of our effort to make sure nothing is missed.

Sorry to hear that you have experienced some issues with the google calendar integration, I will raise this with the team. We know how important it is for time-saving with admin tasks and we appreciate your feedback which will help us address these issues.

Thank you again for using Frankli!

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good for tracking progress"
3.5/5
What do you like best about Frankli?

Able to pop in updates and timelines for goals. Feedback integration with Slack. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Slow to load at times. Too many reminders about missing meetings when we don't run these through the platform. Review collected by and hosted on G2.com.

LK
Lubica K.
Mid-Market (51-1000 emp.)
"I use Frankli on a monthly basis to review performance of my team"
5/5
What do you like best about Frankli?

I can clone goals, it is easy to use, It calculates the results/progress, I can edit the goals Review collected by and hosted on G2.com.

What do you dislike about Frankli?

at the beginning, it was harder to navigate through its parts - sometimes I lost visibility of some parts and was not sure where it disappeared. Now it's all clearer for me as I'm using the tool regularly Review collected by and hosted on G2.com.

Niamh O.
NO
Niamh O.
HR Manager
Enterprise (> 1000 emp.)
"Excellent system, great for OKR setting and 1:1's, easy to use & the team are helpful and innovative"
5/5
What do you like best about Frankli?

Easy to use, adaptable, admin friendly, efficient, makes performance management discussions and 1:1s happen. The team are extremely helpful and innovative. Always looking to see how we can add to/better the platform or experience. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Sometimes slow to load but very rarely, not much else. There has been quite a few updates and sometimes it can take time to adapt to the changes but no different to any other system. The changes are usually worth it. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for your kind words, Niamh!

We're thrilled to hear that you find Frankli easy to use and that our team is helpful and innovative. We constantly aim to improve the platform and your experience with it, so your feedback is very much appreciated.

Thank you for taking the time to leave a review. It's great to know that our product is benefiting you!

SM
Sylvia M.
Manager, People Business Partner
Small-Business (50 or fewer emp.)
"Great product, with a team focused on continuing to elevate your experience"
4.5/5
What do you like best about Frankli?

I recently enjoyed the team members I worked with Frankli. They took in any feedback we had as a company and were genuine in making sure our experience was seamless. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

There were some challenges with Frankli not being fully integrated with Zoom and Google Meet for meetings (1:1, etc.). Once there is an integration, I think meetings through Frankli and the company calendar will be more seamless. Certainly, when having to re-schedule. Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for your kind words, Sylvia! We're so happy to have you as a part of the Frankli community and we appreciate all the feedback you've given us. It's through conversations like these that we continue to improve our product.

We're sorry to hear about the challenges you faced with our integration. We're currently working on a new update that will make this process smoother for everyone. Stay tuned for more updates in the near future!

In the meantime, if there is anything else we can do to help make your experience with Frankli better, please don't hesitate to let us know. We want to ensure that you have the best possible experience using our tool.

Madison T.
MT
Madison T.
Senior Client Service Manager
Mid-Market (51-1000 emp.)
"One stop shop, having all our information easily accessible and visible for both parties"
5/5
What do you like best about Frankli?

Having all the historical notes from conversations that can be forgotten, then being able to see the correlation of these conversations and goal process over time. Review collected by and hosted on G2.com.

What do you dislike about Frankli?

The only thing is the limited integration with Google Cal, having to reschedule meetings has to be done through the platform and not in my cal Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Hi Madison,

Thank you so much for your kind words and awarding us a perfect 10/10 score! We're thrilled to hear that our product is helping you achieve better consistency with your feedback process. Our goal is to make it as easy as possible for you and your team to take action on feedback, and it sounds like we're doing just that!

Thanks again for your support, and we hope to continue delivering value that helps you reach your goals.

AM
Ahmad M.
Recruitment Consultant
Mid-Market (51-1000 emp.)
"Frankli Speaking, Great!"
5/5
What do you like best about Frankli?

The interface makes it super easy to navigate and identify targets and objectives. You can set goals like it was game! Very interactive Review collected by and hosted on G2.com.

What do you dislike about Frankli?

I don't dislike anything about Frankli; I wish all programs were this easy to navigate! Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for your wonderful review of Frankli, Ahmad!

We're so happy to hear that you love our product and find it easy to use. Our goal is to provide a tool that is both enjoyable and effective to use, and it sounds like we are succeeding in that mission.

Thank you for your kind words about our team and their efforts in developing this product. We hope you'll continue to enjoy using Frankli in the future.

Peter d.
PD
Peter d.
Coach
Small-Business (50 or fewer emp.)
"Good functionality, easy to use and great customer service"
5/5
What do you like best about Frankli?

The functionality covers all aspects of the employee experience, supporting performance and development. Great tool for review and feedback also Review collected by and hosted on G2.com.

What do you dislike about Frankli?

There is very little I can find fault with Review collected by and hosted on G2.com.

Response from Ronan McCabe of Frankli

Thank you for your kind words, Peter!

We're thrilled to have you as a Frankli customer and we appreciate the time you took to write these reviews. Your feedback is invaluable to us and helps us continue to improve our product.

We're glad to hear that Frankli is solving problems and benefiting you in the ways that it is. Our goal has always been to provide transparency for employee performance and development, and it's great to know that we're achieving this goal for our customers. Thank you again for your support!

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"The Frankli team are always so helpful and open to suggestions"
5/5
What do you like best about Frankli?

The team. They are always so accommodating to requests and helpful when required. The work they have done on the admin view has made life a lot easier on our end of Frankli Review collected by and hosted on G2.com.

What do you dislike about Frankli?

Difficult to find downsides. Sometimes when using the web application, it can be slow. When archiving people it can take a couple of more seconds than I think it should when it is loading Review collected by and hosted on G2.com.

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