Formstack Forms Reviews (471)

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Formstack Forms Reviews (471)

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4.3
471 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Formstack Forms, highlighting its drag-and-drop functionality that allows for quick form creation without coding skills. Many appreciate the robust integration capabilities and the ability to customize forms to fit their branding needs. However, some users note that advanced features often require higher-tier plans, which can be a limitation.

Pros & Cons

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VP
vikas p.
Senior Manager
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Intelligent data collection that drives team performance"
4.5/5
What do you like best about Formstack Forms?

I ‘ve found it very helpful for my team and its drag and drop functionality makes it accessible for my sales team. It is user friendly to use and very efficient for daily operations. It allow us to standardize lead capture plus customer feedback processes as well. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Actually I don’t have any complaints about this application. Its integration capabilities with third party applications like salesforce, mailchimp, amazon S3 and powerautomate have streamlined our entire sales workflow. Review collected by and hosted on G2.com.

AB
Adarsh B.
Network Security Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful and Robust solution for creating Forms"
5/5
What do you like best about Formstack Forms?

Creating and publishing advanced forms becomes easy with Formstack. It provides excellent advanced analytics and stats about the form submission. It has great integration and is available with other services. Forms performance can easily be checked and tracked with advanced analytics. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

When creating large and big forms, I find it a little bit slow and unresponsive on some steps of form filling. Review collected by and hosted on G2.com.

John W. L.
JL
John W. L.
Information Technology Business Analyst
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"A Great Web Form Builder and More!"
4.5/5
What do you like best about Formstack Forms?

My org was using several form-building tools and wanted to consolidate them into one. After extensive research and conversations with multiple vendors, we decided to go with Formstack and it's been a pleasure ever since. We use Formstack every day and its ease of use is a game-changer. Add to that the truly stellar interactions with their team and customer support when we need it. It also integrates with Salesforce! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Things can get a little dicey when you're using custom CSS styling, but Formstack's support team is available to help! Review collected by and hosted on G2.com.

Ashley T.
AT
Ashley T.
Director of Student Transitions
Mid-Market (51-1000 emp.)
"Love the Friendly Interface!"
5/5
What do you like best about Formstack Forms?

I love how easy it is to use the system, it's super user friendly and not complicated to figure out! We use Formstack for every form (which is a lot) in our office and I am constantly in the system pulling data and information. There are lot's of options for question types and data, which I love! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I truly don't think there are a lot of downsides to using Formstack Forms. We use Forms all the time and rarely have issues! Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Formstack does not possess the abilities other HIPAA compliant form platforms have available."
1.5/5
What do you like best about Formstack Forms?

With non-HIPAA accounts, Formstack provides diverse offerings to companies looking to consolidate their forms. It is a great tool to use if you manage a team or house of brands. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The HIPAA accounts have very little to no value regarding organizational tools for their users. Other HIPAA compliant platforms have basic abilities such as being able to sort submissions, base searchability, and scheduling submission exports for certain periods of time. Without these very basic tools, it's impossible for a team to sort through and manage submissions. After multiple discussions with our Formstack team and no intended updates coming soon to help HIPPAA accounts, we are currently searching for alternative platforms that house better offerings. Review collected by and hosted on G2.com.

Dawn J.
DJ
Dawn J.
Director of Nursing
Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"On the Go App for users"
5/5
What do you like best about Formstack Forms?

intergrades go canvas apps. allows input of data in field. syncs data quickly. Any issues customer support is available to assist. I use it frequently about once a week for work related jobs Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

difficult navigating multiple pages at a time. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Use formstack as insurance brokerage, to collect data, have documents and contracts signed."
2/5
What do you like best about Formstack Forms?

they work and are reliable, I could make the forms I needed to collect date from clients that want to apply for insurance. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

not intuitive,

the option to save fields and reuse them are not practical and are confusing,

the dashboard seems a bit old school and again, not intuitive,

I cannot use Formstack Sign within a Form (like why?)

I Cannot set up the dates the way I want (ex.: I need some fields with year only;

the part for address (And others too) specifically the field for postal code always makes my customers confused once it all reds out when you start filling it out - gives a terrible feeling and the impression customer is doing sth wrong (but they barely started to fill it out)

option to upload documents should be more practical than adding it several times - make an option that simply says "add more documents" if the client needs to upload more than one doc

the encryption thing does not let us collect data such as incomplete forms (please solve it)

option to save the form should constantly be showing on the form, not only at the end - so people understand they can save that Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Formstack is a great form builder solution for centralising organisational data"
4/5
What do you like best about Formstack Forms?

The ability to centralise data from multiple systems into the one centralised location long with the ability to integrate with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

wish it had more options are features and validation features. Review collected by and hosted on G2.com.

GN
Gareth N.
Systems Support Alignment & Dev Manager
Mid-Market (51-1000 emp.)
"Formstack Forms is a powerful tool"
4.5/5
What do you like best about Formstack Forms?

I've been using Formstack Forms for some time, and it has truly transformed how our team collects and manages data. The platform is incredibly user-friendly and offers a wide variety of customization options that make it easy to create professional and effective forms. The integrations with other platforms save us time and streamline our workflows, and the conditional logic feature ensures we’re only gathering the information we need. Customer support has been responsive and helpful whenever I’ve had questions. Formstack Forms is a powerful tool that has increased our efficiency and improved our data management processes immensely. Highly recommended for anyone looking for a reliable, flexible, and well-supported form-building solution! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Advanced features often require higher-tier plans, which can be a drawback. Review collected by and hosted on G2.com.

Sean M.
SM
Sean M.
Marketing Manager
Mid-Market (51-1000 emp.)
"Easy To Use, Incredible Integrations and Best of All...Worth it!"
5/5
What do you like best about Formstack Forms?

I love how Formstack makes it incredibly easy to create new forms. With pre-built templates and even pre-built sections, the drag and drop feature allows me to create a new form in minutes. The customizations I can implement with color and formatting allow me to deploy a new form to my website in a seamless experience that doesn't make it look out of place. With the provided iFrame codes and URLs to shares, it's so easy to add a form to a webpage or email. Using it to collect leads is also great, the provided Salesforce integration is easy to connect and manage, allowing me to collect submissions automatically to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Sometimes, the UI can be a little tough to navigate. I wish it was easier to login to the Forms module without logging into my admin panel, then navigating to the Forms module. Beyond that, I have no complaints! Review collected by and hosted on G2.com.