The fact we are now able to get our staff to adhere to a process and procedure and not rely on them remembering the process. Created a training document that we can train new staff with, and they get prompted when using the flow as to what to do next in processes.
The product does what it claims to and pretty well, easy GUI, a few areas that still require tweaking Review collected by and hosted on G2.com.
Databases needs further refining and the ability to write data and then extract it at later dates or in later flows would be very beneficial. The decision making function is not as functional as I would like to see. Review collected by and hosted on G2.com.
