FlexLabs Reviews & Product Details

FlexLabs is a practice management system for clinics in Brazil, organized by specialty, with a focus on physical therapy, pelvic health physical therapy and Pilates studios. Scheduling, clinical records, billing, service invoices and WhatsApp live in one place, and the clinical module changes with the specialty. Appointments get confirmations and reminders over WhatsApp, and the patient's reply updates the schedule. Clinical records include PelvIA, for pelvic health, and PhysIA, for general physical therapy, both built together with practicing clinicians. The Session Map records treatment on a body chart, and progress notes can be dictated by voice and reviewed before they are saved. FlexPay handles Pix, card and recurring payments, and Brazilian service invoices (NFS-e) are issued from paid invoices. FlexChat gives the clinic a professional WhatsApp number, and Lia, an AI assistant, can answer patients and hand the conversation to the team when she is not sure. For studios, the attendance kiosk lets clients check in on a tablet at the front desk. A patient portal and task boards (Quadros) round out the routine. Monthly plans from BRL 97 to BRL 477, with no setup fee and no lock-in, and 20% off on annual billing. Onboarding includes data migration, schedule setup and team training. Interface in Brazilian Portuguese.