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Flex Catering Reviews & Product Details

Flex Catering is a web-based restaurant and catering management software with online ordering. It is all-in-one solution for restaurants, events and corporate catering. Its complete set of features covers from the most advance online ordering for food to integration with accounting software and everything in between. Flex Catering helps businesses generate more sales while doing less work.

Seller

Flex Catering

Discussions

Flex Catering Community

Languages Supported

German, English, Japanese, Portuguese, Spanish

Overview by

Flex Support Team

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BG

beth G.

Small-Business (50 or fewer emp.)

10/10/2023

"Great catering software"

5/5

What do you like best about Flex Catering?

Easy to use and customise for our business needs Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

sometimes we require more flexibility than Flex will allow Review collected by and hosted on G2.com.

IT

Innez T.

Business Development Manager

3/6/2022

"Easy to use online platform, with everything from CRM to ecommerce. Highly recommend!"

4/5

What do you like best about Flex Catering?

Great customer service with an easy ticket system, easy to use the platform and good looking design and layout for both customers and for users. Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

There is no downside, we have enjoyed the changeover to using flex for our catering service. Review collected by and hosted on G2.com.

UH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

8/13/2020

"Flex Catering is a GREAT Product"

5/5

What do you like best about Flex Catering?

How easy it is to use, how fast it is, how quickly customer service responds to any request we have Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

There is nothing we don't like. It's perfect for us. Review collected by and hosted on G2.com.

Recommendations to others considering Flex Catering:

We compared this to about 5 other software options and this by far was the best, fastest and easiest to transition to and grow our business even better Review collected by and hosted on G2.com.

What problems is Flex Catering solving and how is that benefiting you?

Our old software was no longer working. Transition to Flex Catering will only speed up what we've been doing and offer a bit more customization for us than we've had with the other one. Review collected by and hosted on G2.com.

LH

Lauren H.

Marketing Manager

Mid-Market (51-1000 emp.)

11/28/2019

"Great support, simple to use."

4.5/5

What do you like best about Flex Catering?

Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way! Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

Would prefer more flexibility to go between products when editing, without returning to menu. Review collected by and hosted on G2.com.

AF

Verified User in Food Production

Mid-Market (51-1000 emp.)

11/27/2019

"Flex Catering"

2.5/5

What do you like best about Flex Catering?

All-round application that covers most aspects event management which we like. Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

We had a few app crashes which resulted in lost data so we had to change tools Review collected by and hosted on G2.com.

Response from Flex Support Team of Flex Catering

edit

We have never had app crash and loss of data situation. We use a combination of redundancy and backup providing 100% uptime. In addition, there is no support ticket opened from any client about lost of data or app crash issues and we have never lost a client. Therefore, this review is misrepresenting on this aspect.

AH

Verified User in Hospitality

Small-Business (50 or fewer emp.)

8/13/2019

"Excellent customer service"

5/5

What do you like best about Flex Catering?

Customer service couldn't be better. The team went above and beyond to implement the system for us and quickly provide updates to improve the offering. Review collected by and hosted on G2.com.

What do you dislike about Flex Catering?

Some of the information on the quote and order sheets doesn't flow through, however the team are already working on the next version to accommodate this. Review collected by and hosted on G2.com.