# Flex Catering Reviews **Vendor:** Flex Catering **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 4.3/5.0 **Total Reviews:** 6 ## About Flex Catering Flex Catering is a web-based restaurant and catering management software with online ordering. It is all-in-one solution for restaurants, events and corporate catering. Its complete set of features covers from the most advance online ordering for food to integration with accounting software and everything in between. Flex Catering helps businesses generate more sales while doing less work. ## Flex Catering Reviews ### 1. Great catering software **Rating:** 5.0/5.0 stars **Reviewed by:** beth G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Flex Catering?** Easy to use and customise for our business needs **What do you dislike about Flex Catering?** sometimes we require more flexibility than Flex will allow **What problems is Flex Catering solving and how is that benefiting you?** Managing our online orders ### 2. Easy to use online platform, with everything from CRM to ecommerce. Highly recommend! **Rating:** 4.0/5.0 stars **Reviewed by:** Innez T. | Business Development Manager **Reviewed Date:** March 06, 2022 **What do you like best about Flex Catering?** Great customer service with an easy ticket system, easy to use the platform and good looking design and layout for both customers and for users. **What do you dislike about Flex Catering?** There is no downside, we have enjoyed the changeover to using flex for our catering service. **What problems is Flex Catering solving and how is that benefiting you?** It's easier to track orders and where they are in the sales cycle. Plus the Ecommerce websites are well designed and user friendly, making it easier for people to purchase from us. ### 3. Flex Catering is a GREAT Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Flex Catering?** How easy it is to use, how fast it is, how quickly customer service responds to any request we have **What do you dislike about Flex Catering?** There is nothing we don't like. It's perfect for us. **Recommendations to others considering Flex Catering:** We compared this to about 5 other software options and this by far was the best, fastest and easiest to transition to and grow our business even better **What problems is Flex Catering solving and how is that benefiting you?** Our old software was no longer working. Transition to Flex Catering will only speed up what we've been doing and offer a bit more customization for us than we've had with the other one. ### 4. Great support, simple to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren H. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Flex Catering?** Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way! **What do you dislike about Flex Catering?** Would prefer more flexibility to go between products when editing, without returning to menu. **What problems is Flex Catering solving and how is that benefiting you?** Selling out wholesale products online, saving us time and hopefully driving profits. ### 5. Flex Catering **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Flex Catering?** All-round application that covers most aspects event management which we like. **What do you dislike about Flex Catering?** We had a few app crashes which resulted in lost data so we had to change tools **Recommendations to others considering Flex Catering:** Putting aside the small bugs. I still would recommend this tool for businesses to use. **What problems is Flex Catering solving and how is that benefiting you?** A central location for managing the full scope of planning events. **Official Response from Flex Support Team:** > We have never had app crash and loss of data situation. We use a combination of redundancy and backup providing 100% uptime. In addition, there is no support ticket opened from any client about lost of data or app crash issues and we have never lost a client. Therefore, this review is misrepresenting on this aspect. ### 6. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Flex Catering?** Customer service couldn't be better. The team went above and beyond to implement the system for us and quickly provide updates to improve the offering. **What do you dislike about Flex Catering?** Some of the information on the quote and order sheets doesn't flow through, however the team are already working on the next version to accommodate this. **What problems is Flex Catering solving and how is that benefiting you?** Reduced time to produce reports between back office and kitchen and delivery drivers. ## Flex Catering Discussions - [What is Flex Catering used for?](https://www.g2.com/discussions/what-is-flex-catering-used-for) - [View Flex Catering pricing details and edition comparison](https://www.g2.com/products/flex-catering/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A38%3A09+-0500&secure%5Bsession_id%5D=6594ca6d-d1c3-4719-9a65-b85f94c2dca7&secure%5Btoken%5D=78ac2b6b308b06d71e32bc03d8398546806d156ff9d3ea2df045f6e0c8d28bf6&format=llm_user) ## Top Flex Catering Alternatives - [caterease](https://www.g2.com/products/caterease/reviews) - 3.5/5.0 (42 reviews) - [Momentus Technologies](https://www.g2.com/products/momentus-technologies/reviews) - 4.4/5.0 (102 reviews) - [FoodStorm](https://www.g2.com/products/foodstorm/reviews) - 4.5/5.0 (30 reviews)