--- title: Firefish Reviews meta_title: 'Firefish Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Firefish works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 22 scale: '5' date_modified: '2026-10-17' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Firefish Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Firefish, appreciating its intuitive navigation and user-friendly features. (2 mentions)
Users appreciate the user-friendly navigation and ongoing improvements, making Firefish a valuable daily tool. (2 mentions)
Users appreciate the seamless integrations of Firefish, enhancing usability and frequent improvements to meet client needs. (2 mentions)
Users appreciate the user-friendly candidate management features, streamlining the recruitment process and enhancing productivity. (1 mentions)
Users love the user-friendly interface of Firefish, enhancing candidate management and streamlining the recruitment process. (1 mentions)
Users feel that the reports and new Leads feature need improvement to enhance functionality and usability. (1 mentions)
Users find the job board integration lacking, suggesting improvements like linking to job details for leads. (1 mentions)

Top Pros or Advantages of Firefish

Top Cons or Disadvantages of Firefish

Firefish Reviews (22)

Reviews

Firefish Reviews (22)

4.5
22 reviews
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MA
Masoom A.
Small-Business (50 or fewer emp.)
"insights into the FireFish"
3.5/5
What do you like best about Firefish?

User-friendly interface: Firefish offer an intuitive and easy-to-use platform, making it simple for recruiters like us to navigate and utilize its features effectively. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

Pricing: pricing plans is abit higher, especially for smaller recruitment agencies or businesses with limited budgets. Review collected by and hosted on G2.com.

Bala g.
BG
Bala g.
Manager- Quality & Customer relations
Small-Business (50 or fewer emp.)
"My adventure with Firefish"
4.5/5
What do you like best about Firefish?

It has been a year with Firefish. Really easy to use and simple to integrate and it has numerous features within itself. It helps to automate our MIS. We frequently use this software in our daily operations. Their customer support is awesome. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

Nothing as such. But we need their help to implement this. Review collected by and hosted on G2.com.

Jeya Mani M.
JM
Jeya Mani M.
Senior Customer Success Manager - Enterprise
Information Technology and Services
Mid-Market (51-1000 emp.)
"A great all in all tool for recruitment agencies"
5/5
What do you like best about Firefish?

The best features are the analytics, Integrations and AI automation. Their support has been exceptional. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

Nothing as of now; the implementation was smooth and easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great CRM that just got better..."
5/5
What do you like best about Firefish?

Great UI, easy to pick up for those new to the recruitment world or anyone moving over from another CRM. The Number of features and releases has increased massively over the last 12 months, with AI being integrated into the platform for advert writing, candidate profile writing and others on the way. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

We've used FireFish for almost 10 years and whilst we have sampled other CRMs in the market which may have some new features or being at the forefront of the industry, this is always reflected in a massive price difference, you get an outstanding amount of features and use out of FF for the cost. Review collected by and hosted on G2.com.

Rachel F.
RF
Rachel F.
Director
Small-Business (50 or fewer emp.)
"Brilliant!"
5/5
What do you like best about Firefish?

Firefish is an amazing system, it is perfect for my business needs, it can be altered to support my business specifically plus the customer service is unbelievable Review collected by and hosted on G2.com.

What do you dislike about Firefish?

There are no downsides to using FireFish Review collected by and hosted on G2.com.

Nidhi S.
NS
Nidhi S.
Human Resources Manager
Small-Business (50 or fewer emp.)
"Great CRM"
4.5/5
What do you like best about Firefish?

Firefish makes sourcing easy and it's ui/ux is relatively friendly. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

The subscription fee charged are significantly expensive Review collected by and hosted on G2.com.

Claire S.
CS
Claire S.
Office and Operations Manager
Small-Business (50 or fewer emp.)
"Great customer support!"
5/5
What do you like best about Firefish?

There is always someone the other end of the phone, both on the accounts side and support. Not only this, but it's the same dedicated people who you speak to and they really get to know you and your business.

They are always looking for suggestions on improvements or integrations which they try to implement Review collected by and hosted on G2.com.

What do you dislike about Firefish?

The system can be slow at times, in terms of load time Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Firefish review"
4.5/5
What do you like best about Firefish?

Super easy integration with our platforms, deployment went very fast, small learning curve, and UI is super intuitive. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

Contacting support was a bit out of overall picture, but once we got to their support everything was great. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Incredible Recruitment Software"
5/5
What do you like best about Firefish?

This system is one of the easiest I have ever used and saves me time when recruiting increasing my sales time and profit. I can't recommend this enough Review collected by and hosted on G2.com.

What do you dislike about Firefish?

The only real issue I have with this is the lack of marketing automation. Review collected by and hosted on G2.com.

AS
Aaron S.
Talent Acquisition
Mid-Market (51-1000 emp.)
"Easy to use CRM for Recruiters"
4/5
What do you like best about Firefish?

I like being able to search by niche technology as it filters CV's for keywords, has helped me make a few niche placements. I like the UX also, it has a clean feel to it that makes it easy to use and well thought out. I like the fact you can add quick notes for candidates. Review collected by and hosted on G2.com.

What do you dislike about Firefish?

Thought it could be a tad slow at times and a little bit clunky in some areas like when downloading a cv from the database, Review collected by and hosted on G2.com.