FileWave Reviews & Product Details

Since 1992, FileWave has helped IT teams manage complex, multi-platform endpoint environments with consistent policy, unified visibility, and operational control. Organizations across enterprise, education, healthcare, government, and regulated industries rely on FileWave to operate diverse endpoint ecosystems without fragmentation. FileWave provides endpoint management across macOS, Windows, Linux, iOS, tvOS, visionOS, ChromeOS, and Android from a single operational model. Policies remain consistent across operating systems, visibility stays unified, and enforcement works across platforms rather than per device type. Hybrid, cloud, and on-prem deployments are supported natively, enabling organizations to manage endpoints without architectural compromise. From imaging and deployment to patching, configuration, security enforcement, and ongoing lifecycle management, FileWave enables IT teams to maintain operational confidence across diverse environments. Instead of forcing infrastructure to conform to one platform strategy, FileWave is built to operate across diversity by design.

Seller

FileWave

Discussions

FileWave Community

Languages Supported

German, English, French, Japanese, Korean, Dutch, Spanish, Swedish, Tagalog, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

Maximilian Aude

Pricing

Pricing provided by FileWave.

Education

Starting at $6.00

1 Devices or Users Per Year

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FileWave Integrations

(10)

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Michael G.

Enterprise (> 1000 emp.)

8/26/2020

"Filewave Passes with Flying Colors"

5/5

What do you like best about FileWave?

One of the biggest features our system enjoys is the multi-platform support that Filewave gives. Having the ability not to worry about what technology items will be supported or which ones won't is a big advantage for us. One of problems a large school system has includes having various devices added to the list of supported devices without any indication they are coming. Filewave gives us the peace of mind knowing their systems will support our devices. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

A large school system at times comes with unique issues that we have to plan for and overcome. Filewave does have great ability to customize its usage and support. The one thing I wish we were able to do more of is tailor the built-in dashboard view to add columns and sort criteria to see things instantly. We can still see what we need, but we just have to run a report to do it. Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

The biggest problem we are solving is pushing software and updates to our devices as fast as they come out. We are also using the reporting features of Filewave to provide up-to-date reports on what devices we have, where those devices are, and what OSs the devices are running. Having all that information at our fingertips gives us the ability to know instantly what our challenges are and where we need to focus our limited energy at times. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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It’s great to hear FileWave gives your team confidence as new devices join your environment and helps you deploy updates quickly. We’re also pleased the reporting tools help you understand your inventory and focus your efforts. Thanks for noting the dashboard customization opportunity—we value feedback that helps us improve. In the time since your video quite a bit has been updated in the area of patching. Hopefully we are on a path that greatly helps your workflow.

Clever M.

Founder & C.E.O

Mid-Market (51-1000 emp.)

11/6/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Filewave MDM service"

5/5

What do you like best about FileWave?

Filewave gives a granular level of control that is second to none, their customer service is spectacular and their engineers are always more than willing to get on a call and answer any questions. It's impossible to imagine how hundreds or thousands of devices could be managed seamlessly like FileWave does. I recommend it without the slightest reservation. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

I have not had any complaints at all. I am more that satisfied with their service Review collected by and hosted on G2.com.

Recommendations to others considering FileWave:

This solution will save you hours upon hours of valuable time, I recommend it 100% Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

We serve schools districts that use a variety of devices which continually need updates and maintenance. Filewave is centralized way of deploying these changes, and its high degree of control allows one to make granular changes up to a single file level. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for your enthusiastic recommendation! We’re delighted that FileWave’s granular controls and centralized management are helping you support diverse devices across school districts—and that our team has been there whenever you need us.

Verified User in Education Management

Mid-Market (51-1000 emp.)

Originally submitted 1/8/2019

"FileWave is the Complete Device Management Suite for Multi Platforms"

5/5

What do you like best about FileWave?

FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPad's, MacBook's and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it! Review collected by and hosted on G2.com.

What do you dislike about FileWave?

I have not had any negative issues with FileWave. Review collected by and hosted on G2.com.

Recommendations to others considering FileWave:

Do not Hesitate just get a Demo and you will see why its so great! Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

We are able to manage multiple devices from one admin console. We are able to have an inventory system within FileWave that can export device information for easy access. Also patch management and application deployment with one system. The Benefits are decreased time in management and support for devices. Also lower hardware overhead costs and decreased enterprise support for servers. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for sharing your experience! We’re thrilled FileWave helps your team manage more than 1,000 iPads, MacBooks, and Windows PCs from one console while simplifying inventory, patching, and app deployment. Your kind words about our support and leadership mean a lot. We appreciate your recommendation!

Verified User in Wholesale

Mid-Market (51-1000 emp.)

8/26/2020

"Excellent Product"

5/5

What do you like best about FileWave?

How you can customize this product in almost any way you want. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

The support can take a while, they need more people on the phone. Review collected by and hosted on G2.com.

Recommendations to others considering FileWave:

If you want to use this product to remote into the machines be aware it does not work all the time, that is the only flawed part of this product. They need better tools to remote in and fix windows machines. Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

Tracking assets, pushing profiles to ios devices and scripts to windows machines Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thanks for sharing your experience. It’s great to hear FileWave helps you manage assets, iOS profiles, and Windows scripts. We understand that support wait times and remote troubleshooting can be frustrating, and we appreciate you highlighting where we can improve.

Anna H.

Sales Director

Mid-Market (51-1000 emp.)

11/5/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Filewave brings a very personal touch to the experience they offer to their customers!"

5/5

What do you like best about FileWave?

Filewave is a company that really focuses on personal service and support. They are wonderful to work with. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

I don't have any complaints at all. Products and service are both great! Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for the wonderful review! We’re glad our personal service and support have made FileWave a pleasure to work with. It’s great to hear our remote management solutions are helping your education environment.

Travis P.

Enterprise (> 1000 emp.)

8/26/2020

"Filewave Review"

4.5/5

What do you like best about FileWave?

Filewave helps us as a school manage all our Apple Products. I don't know where we'd be without it. They also have great support. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

Not much to dislike. Really helps us keep track of iPads and Macbooks. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for sharing your experience! We’re glad FileWave helps your school manage iPads and MacBooks efficiently and saves your team valuable time. We’ll also pass along your kind words about our support team.

Buddha N.

System Administrator

Mid-Market (51-1000 emp.)

10/22/2019

"FileWave is versatile Multiplatform MDM/MAM Software"

5/5

What do you like best about FileWave?

With FileWave, I can manage Windows, Macs, iOS, Apple TVs, Chromebooks, and Android. macOS and iOS both Support Apple's Automatics Enrollment Program. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

The only downside has been lack of SSO like Mosyle Auth or Jamf Connect. Review collected by and hosted on G2.com.

Recommendations to others considering FileWave:

FileWave is extremely cost-effective. Also, it can do so many things other MDM solutions can't. I highly recommend you check to see if the FileWave meets your company's requirement. Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

FileWave is helping us manage all our devices in a centralized way. Besides managing devices FileWave also allows us to deploy an application and manage licenses. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for sharing your experience! We’re glad FileWave helps you manage such a wide range of devices centrally, while simplifying app deployment and license management. We appreciate your feedback about SSO and will share it with our team. Our current position is that PSSO is the direction Apple is going, and other than that XCreds has been a wonderful solution we have been happy to recommend to customers rather than building our own clone of those paths.

Mirko H.

CEO, IT-Manager

Enterprise (> 1000 emp.)

1/16/2019

"A new way of our “deployment-thinking”! And still a great choice..."

5/5

What do you like best about FileWave?

Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. DEP - the integrated DEP Manager will support us in the introduction of DEP with new and "old" devices and will facilitate the initial inclusion of new hardware in our client management. FileVault Key Management - We are already using Institutional Recovery Keys, but want to use the personal key solution in FileWave in the future. License Management - For administrative overviews of compliance reports, we will use FileWave in the future. This gives our administrators a quick overview of the license requirements. With our external procurement solution including various release processes, license software should be automatically made available to authorized persons in addition to the previous mostly free software. MDM - In addition to the daily challenge of smaller requirements, we will continue to expand the DEP integration with FileWave and guarantee a smooth integration of the iOS devices. Network - Exchange with other IT colleagues from other companies to get to know many other possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented. Review collected by and hosted on G2.com.

What do you dislike about FileWave?

I am just worried about the fact, that it took us such a long time for choosing this product. Review collected by and hosted on G2.com.

Recommendations to others considering FileWave:

Give it a try! You will not regret. Review collected by and hosted on G2.com.

What problems is FileWave solving and how is that benefiting you?

Our impressions on FileWave: Surely it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost all places. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderfully simply and still be arranged individually. This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an immense time advantage compared to the past. Third: The third big and for us immensely important advantage is an intelligent and foresighted sorting and division of the client groups. In Filewave we can now work with different recognition features to guarantee a meaningful grouping of our clients. Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for sharing such a thoughtful review! We’re delighted FileWave is helping your small team simplify software distribution, reach employees wherever they work, and manage client groups more effectively. It’s great to hear you’re also looking forward to expanding self-service, DEP, FileVault key management, and license management. We appreciate your recommendation—and we’re glad you found us!

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/17/2019

"Filewave review"

4.5/5

What do you like best about FileWave?

- ease of dropping files and software onto end user devices.

- the ability to manage ios, android, mac and pc devices all on one platform

- integration with apple school manager Review collected by and hosted on G2.com.

What do you dislike about FileWave?

- system was designed with mac mostly in mind, the layout and interface is much more mac friendly than pc Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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It’s great to hear that FileWave is helping your team manage devices and get new users the software they need right away. Thanks for highlighting our Apple School Manager integration and cross-platform management, as well as noting where the PC experience could improve. In the time since your review we have likely handled some or all of those Windows concerns. It might be worth a second look at your review and also to let us know where we haven't gotten there yet on https://go.filewave.com/product-board

Verified User in Newspapers

Mid-Market (51-1000 emp.)

1/8/2019

"Killer features not found in competitive solutions"

5/5

What do you like best about FileWave?

Booster technology (= scalability) Self healing (= huge time - life saver) Cross platform Review collected by and hosted on G2.com.

What do you dislike about FileWave?

every feature we needed was swiftly implemented by the dev's. Noting to dislike... Review collected by and hosted on G2.com.

Response from Josh Levitsky of FileWave

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Thank you for the fantastic feedback! We’re glad Booster technology, self-healing, and cross-platform support help you manage your fleet with less effort. It’s especially great to hear our development team has been responsive to your needs.

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Brad Underwood

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Last activity about 6 years ago

What is the best way to mass image devices on a regular schedule that do not have an onboard NIC without involving needing to update the information for the client in the system each time?

1 Upvote

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