G2 reviewers report that Scalefusion excels in customer support, with users highlighting the expertise of their support team. One user mentioned, "The support person, Ananth, knows the product pretty well," indicating a high level of satisfaction with assistance received.
Users say that Scalefusion offers a more intuitive setup process, making it easier for teams to get started. Reviewers appreciate the seamless chat feature for support, which minimizes the need for calls and resolves most inquiries quickly.
According to verified reviews, FileWave shines in its multi-platform support, allowing users to manage various devices from a centralized location. This feature is particularly beneficial for organizations with diverse device ecosystems.
Reviewers mention that while FileWave has a slightly higher star rating, its overall user satisfaction is lower compared to Scalefusion, which has a more substantial number of reviews indicating a broader consensus on its performance.
G2 reviewers highlight that Scalefusion provides a better user experience overall, with higher scores in ease of use and setup. Users appreciate its straightforward interface, which contributes to a smoother daily operation.
Users report that FileWave is feature-rich, but some find it less user-friendly compared to Scalefusion. One user noted, "It does what it is supposed to do and does it well," but others expressed a desire for a more intuitive interface.
Pricing
Entry-Level Pricing
FileWave
No pricing available
Scalefusion
Essentials
$2.00
Per Month
Everything You Need to Get Started with Device Management
What is the best way to mass image devices on a regular schedule that do not have an onboard NIC without involving needing to update the information for the client in the system each time?
1 Comment
Official Response from FileWave
Hey, Brad! Thanks for asking about our imaging functionality. As this is a little above my technical expertise, I've passed your question along to our...Read more
When you sign up for your trial of Scalefusion you'll have access to all the features for 14 days. We don't restrict features in free trial. At any point...Read more
is there a development on a Beta version to test rollouts before going live in the environment
1 Comment
Official Response from Scalefusion
Scalefusion does not offer a beta version trial, but the admins can sign up for a free trial and test the features before the full rollout on their account....Read more
What is Scalefusion used for?
1 Comment
Official Response from Scalefusion
Scalefusion is a Mobile or Endpoint Management solution for all your device management needs. With Scalefusion, you can secure, manage & control all your...Read more
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