# FieldRoutes, a ServiceTitan company vs PestPac by WorkWave Comparison

| | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 278 | 132 | 
| **Largest Market Segment** | Small-Business (63.9% of reviews) | Small-Business (60.6% of reviews) | 
| **Entry Level Price** | Starting at $350.00 | Contact Us 1 License Per Month | 

---
## Top Pros & Cons

### FieldRoutes, a ServiceTitan company

Pros:
- Automation (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Difficult Training (1 reviews)
- Learning Curve (1 reviews)

### PestPac by WorkWave

Pros:
- Ease of Use (4 reviews)
- User-Friendly (4 reviews)

Cons:
- Accounting Issues (2 reviews)
- Improvement Needed (1 reviews)

---
## Ratings Comparison
| Rating | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
  | **Meets Requirements** | 9.0 (250 reviews) | 8.0 (119 reviews) | 
  | **Ease of Use** | 8.9 (250 reviews) | 7.8 (120 reviews) | 
  | **Ease of Setup** | 8.1 (116 reviews) | 6.7 (69 reviews) | 
  | **Ease of Admin** | 8.9 (115 reviews) | 7.5 (66 reviews) | 
  | **Quality of Support** | 8.4 (243 reviews) | 7.8 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (115 reviews) | 8.0 (65 reviews) | 
  | **Product Direction (% positive)** | 9.1 (249 reviews) | 7.8 (110 reviews) | 

---
## Pricing

### FieldRoutes, a ServiceTitan company

#### Entry-Level Pricing

Plan: Starting Monthly Price

Price: Starting at $350.00

Description: With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers.

FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview.

Key Features:
- Operations Suite

[Learn more about FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews)

#### Free Trial

No

### PestPac by WorkWave

#### Entry-Level Pricing

Plan: Small Business

Price: Contact Us 1 License Per Month

Description: Take control of your operations via desktop or mobile and position your business for growth. 

Key Features:
- Customer Management 
- Basic Scheduling and Routing
- Termite Inspection

[Browse all 3 editions](https://www.g2.com/products/pestpac-by-workwave/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **PestPac by WorkWave** | 8.9/10 | 18 |

#### Generative AI

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.1 (7 reviews) | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Calendar** | Not enough data | 8.7 (17 reviews) | 
| **Dispatch** | Not enough data | 8.8 (13 reviews) | 
| **Roles** | Not enough data | 9.5 (14 reviews) | 
| **Booking** | Not enough data | 9.7 (12 reviews) | 

#### On the Job

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Location** | Not enough data | 9.1 (13 reviews) | 
| **Employee Communication** | Not enough data | 9.0 (12 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.8 (11 reviews) | 
| **Client Notifications** | Not enough data | 8.5 (13 reviews) | 
| **Field Sales** | Not enough data | 8.3 (10 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Reports** | Not enough data | 9.3 (15 reviews) | 
| **Analytics** | Not enough data | 9.4 (14 reviews) | 
| **Invoicing** | Not enough data | 9.1 (16 reviews) | 
| **CRM Integrations** | Not enough data | 7.9 (13 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### 

| Feature | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)




---
## Reviewer Demographics

### By Company Size

| Segment | FieldRoutes, a ServiceTitan company | PestPac by WorkWave | 
|---|---|---|
| **Small-Business** | 63.9% | 60.6% | 
| **Mid-Market** | 28.2% | 36.4% | 
| **Enterprise** | 7.9% | 3.0% | 

### By Industry

#### FieldRoutes, a ServiceTitan company

- **Consumer Services:** 38.3%
- **Environmental Services:** 20.7%
- **Chemicals:** 19.2%
- **Facilities Services:** 4.5%
- **Individual & Family Services:** 3.0%
- **Marketing and Advertising:** 2.3%
- **Retail:** 2.3%
- **Utilities:** 1.9%
- **Public Relations and Communications:** 0.8%
- **Pharmaceuticals:** 0.8%
- **Other:** 6.4%

#### PestPac by WorkWave

- **Consumer Services:** 40.5%
- **Environmental Services:** 20.6%
- **Facilities Services:** 7.6%
- **Chemicals:** 6.1%
- **Accounting:** 3.8%
- **Retail:** 2.3%
- **Biotechnology:** 1.5%
- **Marketing and Advertising:** 1.5%
- **Construction:** 1.5%
- **Executive Office:** 1.5%
- **Other:** 13.0%

---
## Alternatives

### Alternatives to FieldRoutes, a ServiceTitan company

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (526 reviews)
- [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (371 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4898 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)

### Alternatives to PestPac by WorkWave

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (526 reviews)
- [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews)
- [ServSuite® by FieldRoutes](https://www.g2.com/products/servsuite-by-fieldroutes/reviews) — 3.1/5 stars (17 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (375 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5382 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.4/5 stars (430 reviews)

---
## Top Discussions

### FieldRoutes, a ServiceTitan company

- Title: [Intergate with QuickBooks](https://www.g2.com/discussions/13453-intergate-with-quickbooks) — 2 comments, 1 upvote
  > **Top comment:** "No it does not "
- Title: [What is the best way to incorporate a new service?](https://www.g2.com/discussions/13432-what-is-the-best-way-to-incorporate-a-new-service) — 2 comments, 1 upvote
  > **Top comment:** "Sometimes, I think it's best to set up a separate service subscription and then just sync that with another subscription through scheduling or billing or..."
- Title: [Route Optimization](https://www.g2.com/discussions/route-optimization) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! In fact, with PestRoutes, technicians can expect a 12% increase in efficiency—a fancy way of saying add 1-2 more stops a day per technician. "
- Title: [Data Transfer](https://www.g2.com/discussions/how-do-i-get-my-data-in-pestroutes) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "PestRoutes has on-boarded hundreds of customers, many of which transferred their data from another software provider. We offer the most robust data transfer..."
- Title: [Could we please bring back custom work?](https://www.g2.com/discussions/13448-could-we-please-bring-back-custom-work) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael, 

I'm Patrick, a research analyst with G2. That's a sensible request, but in order to make sure PestRoutes has seen it, I suggest contacting..."

### PestPac by WorkWave

- Title: [What is WorkWave PestPac used for?](https://www.g2.com/discussions/what-is-workwave-pestpac-used-for) — 2 comments
  > **Top comment:** "For all pest control and appointments and account management. super efficient "
- Title: [What operating devices does your mobile app work with?](https://www.g2.com/discussions/mobile-app-67c5be58-334f-454f-b407-a4bb2f37ac27) — 2 comments, 1 upvote
  > **Top comment:** "Pest pac mobile any operating system pest pac full site I have only been able to use with windows "
- Title: [What does data migration look like when switching to PestPac from another pest control software?](https://www.g2.com/discussions/what-does-data-migration-look-like-when-switching-to-pestpac-from-another-pest-control-software) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Years of customer data, service history, and account balances are the real switching cost in this decision, and the migration process is worth scrutinizing..."
- Title: [Does PestPac support state-specific regulatory reporting and termite compliance documentation?](https://www.g2.com/discussions/does-pestpac-support-state-specific-regulatory-reporting-and-termite-compliance-documentation) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Termite work raises the compliance bar considerably. WDO and WDI reporting is state-specific, format-sensitive, and often tied to real estate transactions..."
- Title: [What does implementation look like when switching to PestPac, and how long does it typically take to get fully up and running?](https://www.g2.com/discussions/what-does-implementation-look-like-when-switching-to-pestpac-and-how-long-does-it-typically-take-to-get-fully-up-and-running) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A drawn-out implementation usually comes down to two things: no clear owner on the vendor side, and training that arrives as a documentation dump instead of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-pestpac-by-workwave)