Faddom Features
Automation (4)
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Metadata Management
Indexes metadata descriptions for easier searching and enhanced insights
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Artificial Intelligence & Machine Learning
Facilitates Artificial Intelligence (AI) or Machine Learning (ML) to enable data ingestion, performance suggestions, and traffic analysis.
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Response Automation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
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Continuous Analysis
Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
Functionality (8)
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Multi-Network Capability
Provides monitoring capabilities for multiple networks at once.
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Anomaly Detection
Constantly monitors activity related to user behavior and compares activity to benchmarked patterns.
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Network Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
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Scalability
Provides features to allow scaling for large organizations.
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Data Migration
Migrate data from on-premises or cloud solutions to a separate cloud environment or solution.
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Data Variety
Be compatible with a variety of data types for migration.
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Alerts and Logging
Send alerts for migration failures, and log migration processes to show possible root causes for failures.
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Data Replication
Copy and store the same data in multiple locations.
Incident Management (3)
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Incident Logs
Information on each incident is stored in databases for user reference and analytics.
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Incident Alerts
Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.
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Incident Reporting
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
Management (26)
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Backup and Recovery
Offer backup and/or recovery options for data being migrated to the cloud.
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Integration Variety
Integrates with a variety of sources and/or migration targets.
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Access and Security
Maintain user access and security features associated with pre-migrated data in the post-migration environment.
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Real time Monitoring
Real-time view and status of every component in the cloud environment.
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Central Dashboard
Provide immediate insights, information, and updates on IT assets from a central dashboard.
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Asset Policy Management
Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.
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Risk Management
Implement risk management policies, and push policy updates to various assets across a business network.
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Integrations
Integrate with other software solutions, such as spend management and software asset management.
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Support Ticket Management
Allow customers/users to submit support queries and service requests
Requisition Management
Review, approve and cancel requests for goods/services to be purchased
Inventory Management
Track and manage inventory levels to maintain proper supply
Email Management
Manage, store and organize emails within the system or via third-party apps
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Workflow Management
Create, design and manage workflows for repetitive tasks
Problem Management
Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Supplier Management
Manage all supplier data and operations
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Task Management
Create, manage and track all task activities and progression
Change Management
Track and monitor efficient handling of all changes/transitions
Incident Management
Manage and track all disruptions and incidents
Contract/License Management
Track, store, and access client contracts or licenses
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Asset Inventory (5)
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Hardware Asset Inventory
Create an inventory of a company's hardware assets.
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Software Asset Inventory
Create an inventory of a company's software assets.
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Cloud Asset Inventory
Create an inventory of a company's cloud assets.
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Mobile Asset Inventory
Create an inventory of a company's mobile assets.
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Asset Discovery
Detect new assets as they enter a network and add them to asset inventory.
Security (1)
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Data Protection
Transform or encode data before being moved to the cloud.
Assessment (3)
IT Infrastructure
Assess the existing physical and virtual servers and compile it
Cost Benefit
Evaluate cost savings with TCO analysis
Applications
Allows mapping with on-premises applications and identify dependencies
Performance Management (14)
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Workflow Automation
Automates all the key operations of a datacenter infrastructure.
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Change Management
Captures changes in hardware configurations, software installation, or virtual machines.
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Real Time Reporting
Tracks power, cooling, CPU usage, servers etc in real time and trigger alarms
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Multi-User Collaboration
Two-way actions and communication between multiple users in real time
Power Management
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Workflow Management
Create, design and manage workflows for repetitive tasks
Data Storage Management
Manage and store data in a database
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Real-Time Data
Receive data and information in real time
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Inventory Management
Track and manage inventory levels to maintain proper supply
Monitoring (3)
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Server Performance
Monitors CPU usage, disk activity and memory usage
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Energy Consumption
Tracks and monitor building meters, UPSs , floor and rack PDU’s and environment sensor to notify unusual events
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Space Planning
Tracks and manage rack, equipment, tray space to better utilize the capacity
Administration (3)
Policy Enforcement
Allows administrators to set policies for security and governance.
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Dependency Mapping
Facilitates the discovery, allocation, and mapping of application dependencies across servers, networks, and cloud environments.
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Network Mapping
Allows visual display of networks segmented components and their connected resources.
Enforcement (5)
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Identity-Based Policy Management
Accelerates policy change workflows using identity attributes to manage microsegmentation policies.
Workflow Automation
Completely automates end-to-end policy enforcement workflows across hybrid- and multi-cloud environments.
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Network Segmentation
Allows administrative control over network components, mapping, and segmentation.
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Intelligent Segmentation
Automates segmentation and provides AI-based improvement suggestions.
Workload Protection
Protects computing resources across a network. Prompts additional authentication for suspicious users.
Visibility (3)
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Breach Detection
Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks.
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Observability
Generate insights across IT systems utilizing event metrics, logging, traces, and metadata.
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Application Discovery
Detect new assets and applications as they enter a cloud environments and networks to add to asset inventory.
Generative AI (3)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Cloud Migration (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - IT Asset Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Architecture Tools (10)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Forecasting
Form predictions based on past and present data/trends
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Additional Functionality (164)
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Prioritization
Arrange tasks based on the level of priority or urgency
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Real-Time Updates
Receive system updates as soon as any changes are made
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
Predictive Analytics
Predict future data based on historical data sets
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
For IT Project Management
Supports project management for IT professionals & teams
Version Control
Track revisions and updates made to files and navigate between different versions
Data Modeling
Conceptual model of how data items relate to each other
Document Storage
Store and organize documents in a centralized system
Authentication
Verify the identity of users/devices to enable secure access
Prioritization
Arrange tasks based on the level of priority or urgency
Gantt/Timeline View
Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Transformation Roadmapping
Projections
Estimate or forecast of a future scenario based on the study of present trends
Commenting/Notes
Leave comments and notes on documents for others to view
Single Sign On
Allow users to access multiple services after entering their login credentials once
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Change Management
Track and monitor efficient handling of all changes/transitions
Data Mapping
Track the management and flow of data throughout the organization
Organizational Charting
Diagram that shows the structure of an organization and the relationships between parts
Portfolio Management
Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
Status Tracking
Track the status over time for a request, process, asset, or transaction
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Customizable Fields
Customize data fields to support various needs and use cases
API
Application programming interface that allows for integration with other systems/databases
Workflow Management
Create, design and manage workflows for repetitive tasks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Traceability
Track and document the history, application, or location of an item or activity
Visualization
Graphical representation of data or processes
Diagramming
Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.
Risk Assessment
Initiate collection and analysis of known risks
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Process Modeling & Designing
Visually identify, define, and map all details and relationships surrounding business process models and elements
Requirements Management
Enables creation, management, and tracking of product requirements & features during product production/development
Data Import/Export
Import and export data to and from software applications
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Business Process Control
Define and maintain business rules that determine workflow capabilities and criteria
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Architecture Governance
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Prioritization
Arrange tasks based on the level of priority or urgency
Customizable Fields
Customize data fields to support various needs and use cases
Data Import/Export
Import and export data to and from software applications
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Customizable Branding
Add customized logos and colors to align with company branding
API
Application programming interface that allows for integration with other systems/databases
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Customizable Forms
Customize contracts and forms to collect specific information
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Data Visualization
Graphical representation of data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Reports
Alter the layout and content of reports
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Impact Management
Analysis of impact/effect on IT services and other business processes
Customizable Forms
Customize contracts and forms to collect specific information
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
License Management
Track and organize the number of licenses available to the organization
Scheduled/Automated Reports
Set a time to generate routine reports automatically
Task Management
Create, manage and track all task activities and progression
Request Assignment
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Support Ticket Management
Allow customers/users to submit support queries and service requests
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Mapping
Track the management and flow of data throughout the organization
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Incident Management
Manage and track all disruptions and incidents
Alerts/Escalation
System alerts about the need to escalate an issue or request
Prioritization
Arrange tasks based on the level of priority or urgency
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Email Management
Manage, store and organize emails within the system or via third-party apps
Active Directory Integration
Integrates with Active Directory
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Inventory Management
Track and manage inventory levels to maintain proper supply
Data Import/Export
Import and export data to and from software applications
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Workflow Management
Create, design and manage workflows for repetitive tasks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Problem Management
Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
Configurable Workflow
Configure existing workflows to meet your organization's needs
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
Change Management
Track and monitor efficient handling of all changes/transitions
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Customizable Reports
Alter the layout and content of reports
Contract/License Management
Track, store, and access client contracts or licenses
Relationship Mapping
Creating relationships between different IT assets to define their status and dependencies in a network
Customizable Fields
Customize data fields to support various needs and use cases
Support Ticket Tracking
Track the status of support tickets/escalations as they move through the service queue
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Data Aggregation and Publishing
Assemble data from multiple sources
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Historical Reporting
Information, data and reports that are being tracked over time
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Configuration Automation
Facilitate the ongoing and automatic deployment of settings or systems.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
File Management
Create, save, and store files
Status Tracking
Track the status over time for a request, process, asset, or transaction
Patch Management
Install software updates and bug fixes remotely
Document Management
Store, manage, and track all electronic documents in a centralized location
Real-Time Reporting
Active reporting of data and metrics
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Version Control
Track revisions and updates made to files and navigate between different versions
Task Progress Tracking
Track the status and progress of tasks
IT Cost Management
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Policy Management
Create, manage, and track policies and procedures within an organization
Real-Time Analytics
Analyze and gain insights into data in real-time
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
Task Scheduling
Track and manage the scheduling of tasks
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