eZsign is very easy to use and quite intuitive, allowing for quick setup and operation. Review collected by and hosted on G2.com.
In our case, eZsign ticks all the boxes. We have nothing to complain about the product. Review collected by and hosted on G2.com.
Easy-to-use and manage platform, the support staff provides relevant advice and facilitates integration, the prices are very attractive compared to other platforms. Review collected by and hosted on G2.com.
I have no issues that bother us in using the platform Review collected by and hosted on G2.com.
Thank you for your positive feedback! We are thrilled to hear that you find eZsign easy to use!
I appreciate the excellent after-sales service and the very user-friendly system of eZsign. I like having a folder for each name, as we have several documents to be signed by the same client, which allows me to easily find my signature proofs. The competitive price of eZsign meets my expectations. Additionally, the initial setup is excellent. Review collected by and hosted on G2.com.
I like less the fact that the visual view of the folders does not allow adding a title. Moreover, the phone number being mandatory is problematic, especially for my clients abroad. Review collected by and hosted on G2.com.
I find eZsign really simple to use, which is great because everything is very simple with no complex things involved. It's also compliant with Canadian standards, which I appreciate. It's very good to use and makes sending documents for signings much faster. I'm very much comfortable with eZsign compared to what I was using before, DocuSign. Plus, the price was a big reason why I made the switch, and I find it easy to use. Review collected by and hosted on G2.com.
In eZsign, when we put the signature, the size of the signature box is staying the same always. If we could edit the size of the signature box, it would help because most of the time, the signature is overlapping with the wordings. Review collected by and hosted on G2.com.
We're glad to hear that you find eZsign simple to use and compliant with Canadian standards. Thank you for your feedback!
I love the ease of use of the eZsign platform. Receiving and routing automatic emails for signature reminders is really useful and efficient, as it avoids having to do the follow-ups myself to obtain signatures. The platform automatically sends reminders to signers who have not completed the document signature. The installation of eZsign was very easy, and I am very satisfied with the platform, to the point of recommending it to a friend or colleague with a rating of 10 out of 10. Review collected by and hosted on G2.com.
I believe that what could be improved is to automatically schedule a longer duration for obtaining signatures, because an annoyance is when the link is no longer available because it has expired and you have to manually extend the duration granted for the signature on the platform. Review collected by and hosted on G2.com.
Thank you Eloïse for your wonderful review and for recommending eZsign! Regarding the signature expiration, you can set the signature deadline manually to up to 60 days right from the start when creating the request, if you know your signers may need more time. If you ever need assistance with this or any other feature, our support team is happy to help, simply click the question mark (?) icon in the platform to contact us.
I appreciate the simplicity with which I can create folders and send the entire set to the client. Review collected by and hosted on G2.com.
The mobile version for signing doesn't seem very responsive. Adding fields is somewhat archaic and there are many bugs. For example, if you force the signature by hand and then change the document assigned to the form, you have to go back and check "force the signature by hand" again, because the field changes by itself. I also have trouble simply copying and pasting fields to keep the same format: when I do this, the client's information duplicates in the form. Review collected by and hosted on G2.com.
Thank you for sharing your feedback Nancy. We're glad to hear that you appreciate the simplicity of sending files. We invite you to reach out to us through the Support Center by clicking the question mark icon within the platform. We would like to better understand your experience to help enhance it.
Easy to use, easy to setup for the company. Amazing customer service if we have problem. Review collected by and hosted on G2.com.
Nothing? I don't see any flaws. If I really have to write something, it's when they update I have to re-do my template for my user to use. Review collected by and hosted on G2.com.
We chose eZsign because it is a Quebec-based company. For us, it is important that the sensitive data that passes through it remains in Quebec and Canada.
Moreover, the use and interface are very simple, and the tool integrates perfectly with our multi-user document signing process.
The rates for a non-profit organization are reasonable for this type of service. Review collected by and hosted on G2.com.
I have never managed to add folder types and I can't find any information on this subject. If this option is not included in the subscription, it should not be offered. Review collected by and hosted on G2.com.
We're glad to hear that you appreciate eZsign. Thank you Julien for your feedback. Here is an article that explains how to add or modify shared folder types: https://documentation.ezmax.com/article.php?id=180
If you are still unable to access or use this feature after reviewing the article, please feel free to reach out to us through the Support Center by clicking the question mark icon within the platform. Our team will be happy to assist you and clarify the options available in your setup.
No more printing, signing, scanning, and sending back documents. Reminders are automated, saving time. You immediately know who has signed and who is still pending. Review collected by and hosted on G2.com.
Managing access rights and document structure can be complex during the initial setup. Setting up users, access groups, and folder templates should be more intuitive to facilitate onboarding and reduce startup difficulties. Review collected by and hosted on G2.com.
I love the ease of use of eZsign, which allows our team to use it easily. The initial setup process was very easy and smooth. We use eZsign for signing contracts and policies with our clients and employees, which solves the problem of remote signing for clients who do not wish to travel to the branch. Review collected by and hosted on G2.com.
The processing of post-signature documentation and archiving could be improved. Review collected by and hosted on G2.com.
Pricing provided by eZsign.