--- title: ExactHire Reviews meta_title: 'ExactHire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how ExactHire works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 15 scale: '5' date_modified: '2026-10-17' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites ---

ExactHire Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the responsive customer support of ExactHire, ensuring timely assistance and effective resolution of issues. (6 mentions)
Users praise the ease of use of ExactHire, enjoying its intuitive design and smooth applicant tracking process. (5 mentions)
Users highlight the efficiency of ExactHire, enjoying its user-friendly design and streamlined applicant tracking process. (4 mentions)
Users value the smooth implementation process and excellent customer support provided by ExactHire throughout their experience. (3 mentions)
Users love the comprehensive features of ExactHire, streamlining applicant tracking and enhancing recruiting efficiency. (2 mentions)
Users face integration issues due to lack of API feed, hindering connectivity with other platforms and software. (2 mentions)
Users find the limited customization frustrating, requiring lengthy processes for changes instead of immediate resolutions. (2 mentions)
Users find the simplicity of XH ATS may not meet the needs of very large organizations. (1 mentions)
Users find the notes feature ineffective as it complicates tracking applicant history across multiple applications. (1 mentions)
Users find the notes feature ineffective, as it complicates tracking applicant information across multiple applications. (1 mentions)

5 Pros or Advantages of ExactHire

1. Customer Support
Users highlight the responsive customer support of ExactHire, ensuring timely assistance and effective resolution of issues.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Excellent customer service"

What do you like about ExactHire?

The customer service was great. Whenever we had a request, it was taken care of very quickly and professionally.

Nicholle N.
NN

Nicholle N.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Recruiting Support and Partnership"

What do you like about ExactHire?

From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The u

2. Ease of Use
Users praise the ease of use of ExactHire, enjoying its intuitive design and smooth applicant tracking process.
See 5 mentions

See Related User Reviews

Nicholle N.
NN

Nicholle N.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Recruiting Support and Partnership"

What do you like about ExactHire?

From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The u

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The quality of information that was received was phenomenal and Chantel was very knowledgeable."

What do you like about ExactHire?

The majority of tools and ease of usage.

3. Efficiency
Users highlight the efficiency of ExactHire, enjoying its user-friendly design and streamlined applicant tracking process.
See 4 mentions

See Related User Reviews

Nicholle N.
NN

Nicholle N.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Recruiting Support and Partnership"

What do you like about ExactHire?

From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The u

Allen E.
AE

Allen E.

Small-Business (50 or fewer emp.)

5.0/5

"ExactHire is easy to use with great support"

What do you like about ExactHire?

The ability to push my jobs out to many jobs boards with one click is a huge time saver.

4. Process Management
Users value the smooth implementation process and excellent customer support provided by ExactHire throughout their experience.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"ATS and Onboarding System"

What do you like about ExactHire?

Implementation process was very smooth and customer support from beginning through to end was very good. Having an ATS that candidates can flow throug

JC

Justin C.

Mid-Market (51-1000 emp.)

4.5/5

"Cole Health ExactHire Experience"

What do you like about ExactHire?

Ease of use and simplicity of the program. Customer service is also fantastic and very responsive. The implementation process was so smooth and well d

5. Comprehensive Features
Users love the comprehensive features of ExactHire, streamlining applicant tracking and enhancing recruiting efficiency.
See 2 mentions

See Related User Reviews

Nicholle N.
NN

Nicholle N.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Recruiting Support and Partnership"

What do you like about ExactHire?

From day one, the platform has been incredibly easy to navigate, making the entire applicant tracking process smooth and efficient for our team. The u

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"They truly care!"

What do you like about ExactHire?

This is a very easy to use system that sends your listings to job boards! You can schedule interviews with this software and text message your applica

5 Cons or Disadvantages of ExactHire

1. Integration Issues
Users face integration issues due to lack of API feed, hindering connectivity with other platforms and software.
See 2 mentions

See Related User Reviews

Nicholle N.
NN

Nicholle N.

Mid-Market (51-1000 emp.)

5.0/5

"Exceptional Recruiting Support and Partnership"

What do you dislike about ExactHire?

There is not currently an API feed to connect directly with our onboarding software, which would have been an ideal enhancement. However, this has not

JC

Justin C.

Mid-Market (51-1000 emp.)

4.5/5

"Cole Health ExactHire Experience"

What do you dislike about ExactHire?

Nothing comes to mind other than it is not as recognized with other platforms we use such as AI. This is only important to us from an integration stan

2. Limited Customization
Users find the limited customization frustrating, requiring lengthy processes for changes instead of immediate resolutions.
See 2 mentions

See Related User Reviews

ND

Nikki D.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, user friendly applicant tracking system!"

What do you dislike about ExactHire?

The XH ATS is incredibly simple, no frills, which may be problematic for very large organizations.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"ATS and Onboarding System"

What do you dislike about ExactHire?

If I need to make any changes to our ATS or Onboarding, I have to go through the Implementation Specialist and schedule time to review and edit. The t

3. Business Size
Users find the simplicity of XH ATS may not meet the needs of very large organizations.
See 1 mentions

See Related User Reviews

ND

Nikki D.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, user friendly applicant tracking system!"

What do you dislike about ExactHire?

The XH ATS is incredibly simple, no frills, which may be problematic for very large organizations.

4. Candidate Management
Users find the notes feature ineffective as it complicates tracking applicant history across multiple applications.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Good customer support, mediocre system"

What do you dislike about ExactHire?

The notes feature is not effective. My suggestion would be for the notes to be attached to applicants and not applications. For example, if someone ha

5. Data Management
Users find the notes feature ineffective, as it complicates tracking applicant information across multiple applications.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Good customer support, mediocre system"

What do you dislike about ExactHire?

The notes feature is not effective. My suggestion would be for the notes to be attached to applicants and not applications. For example, if someone ha

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ExactHire Reviews (15)

Reviews

ExactHire Reviews (15)

4.4
15 reviews
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Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Good customer support, mediocre system"
1/5
What do you like best about ExactHire?

Our account manager is great and available to answer any questions we have. Review collected by and hosted on G2.com.

What do you dislike about ExactHire?

The notes feature is not effective. My suggestion would be for the notes to be attached to applicants and not applications. For example, if someone has applied for 10 jobs with us, we would need to click into all 10 applications to see if there are any notes. It would be nice to click on an applicant and see all of their notes from past applications. For this reason, we do not use the notes feature and make notes on candidates outside of the system. Review collected by and hosted on G2.com.

Response from Allen Edwards of ExactHire
Edit edit

We're glad to hear that you find our account manager helpful and that the tags feature is beneficial for searching candidates. We understand your frustration with the notes feature and apologize for any inconvenience. We will explore ways to improve the functionality to better meet your needs.

JG
Jim G.
Talent Acquisition & Training Manager
Small-Business (50 or fewer emp.)
"Exacthire, True Professionals with an evolving and effective ATS"
5/5
What do you like best about ExactHire?

As a hiring manager, Exacthire hire allows me to stay organized and efficient! The system is easy to use and keeps track of my progress! Review collected by and hosted on G2.com.

What do you dislike about ExactHire?

I am looking forward seeing a mobile app being developed. Review collected by and hosted on G2.com.

Allen E.
AE
Allen E.
Owner
Small-Business (50 or fewer emp.)
"ExactHire is easy to use with great support"
5/5
What do you like best about ExactHire?

The ability to push my jobs out to many jobs boards with one click is a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about ExactHire?

ExactHire fits all my needs. I do not have a downside at this time. Review collected by and hosted on G2.com.

Response from Allen Edwards of ExactHire
Edit edit

Thank you for your feedback! We're glad to hear that ExactHire is meeting all your needs and that it's helping you reach applicants from various sources. We appreciate your support!

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"They truly care!"
4/5
What do you like best about ExactHire?

This is a very easy to use system that sends your listings to job boards! You can schedule interviews with this software and text message your applicants. They have a lot of great functionality. Review collected by and hosted on G2.com.

What do you dislike about ExactHire?

I can honestly say that at this point, there is nothing that I dislike about ExactHire Applicant Tracking. Review collected by and hosted on G2.com.

Response from Allen Edwards of ExactHire
Edit edit

We're thrilled to hear that you find our system easy to use and full of great functionality! Thank you for sharing your positive experience with ExactHire.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Well Designed"
4/5
What do you like best about ExactHire?

So many features. Interconnecting ideas. Review collected by and hosted on G2.com.

What do you dislike about ExactHire?

Some features are confusing to use which make it harder to navigate. Review collected by and hosted on G2.com.

Response from Allen Edwards of ExactHire
Edit edit

We're glad to hear that you appreciate the many features and interconnected ideas in ExactHire. We understand that some features may be confusing, and we are constantly working to improve usability. Thank you for your feedback.
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