--- title: Etailinsights Reviews meta_title: 'Etailinsights Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Etailinsights works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 137 scale: '5' date_modified: '2026-11-04' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

Etailinsights Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the data accuracy of Etailinsights, benefiting from reliable information for targeted marketing efforts. (5 mentions)
Users praise the ease of use of Etailinsights, making daily tasks efficient and straightforward for their businesses. (5 mentions)
Users appreciate the accurate data from Etailinsights, enhancing their ability to efficiently target e-commerce decision-makers. (4 mentions)
Users value the effective lead generation capabilities of Etailinsights, enhancing their eCommerce prospecting efforts. (4 mentions)
Users appreciate the comprehensive contact information provided by Etailinsights, enhancing targeted outreach for ecommerce businesses. (3 mentions)
Users report that some information is outdated, which can lead to additional time spent verifying data. (5 mentions)
Users find outdated data in Etailinsights problematic, impacting the overall effectiveness of the platform. (4 mentions)
Users desire more limited contacts on Etailinsights, as the current listings and information feel outdated and insufficient. (3 mentions)
Users find the inaccurate information in Etailinsights frustrating, affecting their trust and usability of the product. (2 mentions)
Users often find the inaccurate data troubling, as it leads to confusion and hinders effective decision-making. (2 mentions)

5 Pros or Advantages of Etailinsights

5 Cons or Disadvantages of Etailinsights

Etailinsights Reviews (137)

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Reviews

Etailinsights Reviews (137)

View 1 Video Reviews
4.4
137 reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"I have 12 years of experience in Market Research and Operations"
5/5
What do you like best about Etailinsights?

It is a very helpful tool to get eCommerce companies and leads with Online Sales and Platforms they are using. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Sometimes Online Sales and Platforms are not accurate. Review collected by and hosted on G2.com.

Tony C.
TC
Tony C.
Small-Business (50 or fewer emp.)
"Etailinsights is a no brainer for prospecting!"
5/5
What do you like best about Etailinsights?

Etailinsights has by far the most comprehensive data on the attributes of ecommerce businesses. I've used the integrations with Hubspot and Salesforce; both are easy to use and make it a turnkey solution for prospecting. The Etailinsights team is super responsive and provides all the support needed along the way. I highly recommend their solution for any company looking to scale their prospecting efforts for ecommerce businesses quickly. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

If e-commerce businesses are the target, there isn't anything not to like about their solution. Review collected by and hosted on G2.com.

JE
JC E.
Mid-Market (51-1000 emp.)
"Great Resource for Finding Executive Contacts in Retail"
5/5
What do you like best about Etailinsights?

Easy to use, good integration with SFDC, customized reports that are easy to create. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

That there aren't more direct dial phone numbers, including mobiles for execs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool for Sales teams!"
4.5/5
What do you like best about Etailinsights?

Quick to find data such as company info, tech used and contacts. It's checked regularly by their team and great for prospecting! Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Not great coverage in Europe especially UK. Review collected by and hosted on G2.com.

Victoria S.
VS
Victoria S.
Director of Sales Development
Mid-Market (51-1000 emp.)
"New user and its great"
5/5
What do you like best about Etailinsights?

It's effortless to use and straightforward. My SDR team uses it for prospecting and finding data. Since it's primarily focused on e-commerce it makes the qualifying much easier. The customer support is terrific too. Jessica, our CSM was incredibly helpful too. She took the time to meet with my new hires and go through a high-level/Q+A training with them during onboarding. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

I do receive feedback that there isn't always the best data in regards to emails and phone numbers. I understand that comes with the territory but any platform that provides the best info is number one in my eyes. Review collected by and hosted on G2.com.

Clarissa G.
CG
Clarissa G.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Great experience!"
5/5
What do you like best about Etailinsights?

This is my time using etail at a job and I love it. It has really great insights that are so helpful for prospecting. You can find info for executives at a company along with data on the various tech that they have which is extremely helpful to see if a company uses tech that my company's tech integrates with! I'm barely beginning to dip my toes in all that is etail insights but I am loving it so far! Excited to learn more and dig deeper in its capabilities. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

There isn't anything that I dislike thus far. This tool is super helpful and I'm still learning my way around it. Review collected by and hosted on G2.com.

JG
Jennifer G.
Lead generation
Enterprise (> 1000 emp.)
"Etail insights is a valuable tool"
5/5
What do you like best about Etailinsights?

It has multiple facets of information essential to my job, including online sales, technology, and executives. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

It often will not approve a profile request when a business clearly should be approved. Also, it is not always the most up-to-date information for a business. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"strong research assistant"
4.5/5
What do you like best about Etailinsights?

intuitive GUI, detailed data sets and commitment to enhance lookups (e.g. mobile #) Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

can't think of anything here. seriously. Review collected by and hosted on G2.com.

ST
Samantha T.
Mid-Market (51-1000 emp.)
"Sales Account Director"
5/5
What do you like best about Etailinsights?

Great insight into e-Comm companies, contact information, tech platforms, annual Rev, and service providers listed. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Sometimes data can be lacking not all fields are filled in, data can be incorrect on sales, no direct contact info. Review collected by and hosted on G2.com.

Rob H.
RH
Rob H.
Enterprise (> 1000 emp.)
"The Ecommerce prospecting tool"
5/5
What do you like best about Etailinsights?

I use this plug-in for every account I review of our existing customer base to help source relevant information for cross-selling/ upselling potential. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

I would love to add web traffic to the product to further keep my usage to just one plug in for my customer reviews. Review collected by and hosted on G2.com.