--- title: Etailinsights Reviews meta_title: 'Etailinsights Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Etailinsights works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 137 scale: '5' date_modified: '2026-11-04' parent_category: name: Retail url: https://www.g2.com/categories/retail ---

Etailinsights Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the data accuracy of Etailinsights, benefiting from reliable information for targeted marketing efforts. (5 mentions)
Users praise the ease of use of Etailinsights, making daily tasks efficient and straightforward for their businesses. (5 mentions)
Users appreciate the accurate data from Etailinsights, enhancing their ability to efficiently target e-commerce decision-makers. (4 mentions)
Users value the effective lead generation capabilities of Etailinsights, enhancing their eCommerce prospecting efforts. (4 mentions)
Users appreciate the comprehensive contact information provided by Etailinsights, enhancing targeted outreach for ecommerce businesses. (3 mentions)
Users report that some information is outdated, which can lead to additional time spent verifying data. (5 mentions)
Users find outdated data in Etailinsights problematic, impacting the overall effectiveness of the platform. (4 mentions)
Users desire more limited contacts on Etailinsights, as the current listings and information feel outdated and insufficient. (3 mentions)
Users find the inaccurate information in Etailinsights frustrating, affecting their trust and usability of the product. (2 mentions)
Users often find the inaccurate data troubling, as it leads to confusion and hinders effective decision-making. (2 mentions)

5 Pros or Advantages of Etailinsights

5 Cons or Disadvantages of Etailinsights

Etailinsights Reviews (137)

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Reviews

Etailinsights Reviews (137)

View 1 Video Reviews
4.4
137 reviews
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MD
Martin D.
Mid-Market (51-1000 emp.)
"Review of Etailinsights"
5/5
What do you like best about Etailinsights?

Etailinsights is a best platform to get the relevant target industry people to approach. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

None, every feature of retail insights are great Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for eCommerce-focused B2B Service Providers"
3.5/5
What do you like best about Etailinsights?

Large database of etailers (eCommerce retailers) at a fair pricepoint. Very easy Salesforce and Hubspot implementation & integration. We use it approximately 6 times a year to pull large lists. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Often outdated information, although they make it easy to report and fix. Customer support will also reimburse for bad data. Review collected by and hosted on G2.com.

JB
Jamie B.
Small-Business (50 or fewer emp.)
Originally submitted 8/8/2023
"etailinsights is an extremely valuable tool for my daily prospecting"
5/5
What do you like best about Etailinsights?

I love that I can find daily new leads through the search and how I can search more info on I need on existing leads Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

I have to always return home to be able to paste a name in the search bar that I've cut from another source. But it's not that big of a hassle. Review collected by and hosted on G2.com.

DK
David K.
Small-Business (50 or fewer emp.)
"Etailinsights is an indispensable research tool for my business development role!"
4.5/5
What do you like best about Etailinsights?

The breadth of information found on Etailinsights is second-to-none. The list of executives (when available) is excellent, but the indication of which leads eCommerce operations and which leads logistics is just superb. eGMV, commerce platform, shipping providers, direct links to the brands' websites, all contribute to the usefulness and value of Etailinsights as a sales enablement tool. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

My one quibble with Etailinsights is that sometimes the data is not current. I frequently notify personnel of discrepancies that require an update to match LinkedIn or ZoomInfo. Sometimes these corrections are YEARS out of date. (These instances are for large, well-known brands. Not smaller companies who may be just starting.) Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Helps prioritize leads by identifying high-volume e-commerce shippers that fit PB solutions."
4.5/5
What do you like best about Etailinsights?

Estimate the shipment per day, provide contact information, and consolidate the company's website. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

I wish more contacts listed had mobile numbers to call on Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Senior Account Executive"
4.5/5
What do you like best about Etailinsights?

It's great to have the frequent notifications of recent visitors to our website. I am able to move quickly from the notification to the prospect, dig in to the data and contact the prospect. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Etailinsights doesn't yet cover all the companies I need, but the data they provide on the majority is accurate and insightful. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Etail has been an average platform to use"
2.5/5
What do you like best about Etailinsights?

The quality of the leads has been great Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

The mapping, integration with Salesloft, customer service has not been helpful, not a big fan Review collected by and hosted on G2.com.

Response from Rachael Love of Etailinsights

Thank you for taking the time to share your experience with etailinsights! We love that you are finding value in the quality of leads we offer. We are consistently adding more eCommerce stores and data points to our prospecting solution.

While we do not have an integration with Salesloft, our Customer Success Team is more than happy to help troubleshoot any mappings issues you may be encountering with our Salesforce or Hubspot integrations. User feedback (like yours) has always played an essential role in making etailinsights better.

Please reach out if you any additional product suggestions or feedback by contacting support@etailinsights.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for tech sales"
4.5/5
What do you like best about Etailinsights?

Gives great "insights" and mostly accurate insights into accounts that I prospect into. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

Sometimes the app doesn't work properly and I have to restart it. Review collected by and hosted on G2.com.

SB
Sean B.
Small-Business (50 or fewer emp.)
"Client Success Manager"
3.5/5
What do you like best about Etailinsights?

Shows shipping characteristics, shipping provider, packages aday. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

The technology to import to salesforce is lacking, needs a better connection to see who has already been downloaded by others at company Review collected by and hosted on G2.com.

Daniel H.
DH
Daniel H.
Director, Business Development
Enterprise (> 1000 emp.)
"I love it."
5/5
What do you like best about Etailinsights?

I can see if my prospects are shipping internationally (the service I sell) as well as the ecommerce platform they are utilizing and current shipping providers. These are the most time consuming parts of prospecting for me and I can easily find all information on eTail. Review collected by and hosted on G2.com.

What do you dislike about Etailinsights?

The only issue that I have with eTailinsights is that I often end up with multiple tabs open and you can only search for companies on select screens. The only service that I think could be added would be to get more mobile phone numbers rather than just HQ phone numbers. Review collected by and hosted on G2.com.