Eptura Workplace Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the reliable Customer Support of Eptura Workplace, feeling安心 knowing experienced technicians are available to help. (1 mentions)

Users find Eptura Workplace easy to use, especially valuing the reliable customer support for guidance when needed. (1 mentions)

Top Pros or Advantages of Eptura Workplace

1. Customer Support

Users value the reliable Customer Support of Eptura Workplace, feeling安心 knowing experienced technicians are available to help.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Excellent Customer Support at Eptura Workplace"

What do you like about Eptura Workplace?

Eptura Workplace is user friendly however there are still things that I don't always know how to do because Eptura Workplace provides a wide array of

2. Ease of Use

Users find Eptura Workplace easy to use, especially valuing the reliable customer support for guidance when needed.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Excellent Customer Support at Eptura Workplace"

What do you like about Eptura Workplace?

Eptura Workplace is user friendly however there are still things that I don't always know how to do because Eptura Workplace provides a wide array of

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Emily K.

7/16/2026

"New User/Support Consultant"

3.5/5

What do you like best about Eptura Workplace?

I really like the software in terms of ease and intuitiveness. I think it is fairly easy for a new user to log in and get the hang of things in terms of space management. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

The Calendar integration has been really terrible for me on the support side. Sometimes I had an email address, and it doesn't appear. Or it does appear and I cannot associate with a space. Sometimes I have to delete and re-add an email address to get some traction. Review collected by and hosted on G2.com.

Response from Jai McCurdy of Eptura Workplace

Thanks for the thoughtful feedback. We're happy to hear that Eptura Workplace has been intuitive for both new and experienced users and that it's helping simplify space management and onboarding.

We also appreciate you sharing your experience with calendar integration. We understand the challenges you've described and know how important reliable integrations are to day-to-day workflows. We'll be sure to pass your feedback along to the appropriate team.

– the Eptura team

Verified User in Facilities Services

Enterprise (> 1000 emp.)

8/27/2026

"Very User-Friendly and Accessible for Everyday Use"

4.5/5

What do you like best about Eptura Workplace?

Very user-friendly overall, and the app’s accessibility makes it easy to use for everyday users. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

Everything I've explored and utilized so far has all been helpful. Review collected by and hosted on G2.com.

Response from Kamil Ehsan of Eptura Workplace

Thanks for sharing your experience. It’s great to hear that you’ve found Eptura Workplace user-friendly and accessible for everyday use.

We’re especially glad the reservation module is helping your organisation manage space allocation more effectively and providing useful metrics to support space planning discussions. We appreciate you taking the time to share your feedback.

– the Eptura team

Verified User in Insurance

Enterprise (> 1000 emp.)

6/25/2026

"Really Responsive Support with Ongoing Help"

4.5/5

What do you like best about Eptura Workplace?

The support is really good. If I need help with anything, they are ready to help right away and provide ongoing support as needed Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

The lack of updates to Eptura asset. It feels like you have to buy other software to have newer tech. Review collected by and hosted on G2.com.

Response from Jessica Solis of Eptura Workplace

Thank you for your review! We're delighted to hear that our support team has been responsive and provides the ongoing assistance you need.

We also appreciate your feedback regarding product updates and enhancements. Customer input like yours helps us better understand where we can continue to improve and deliver value.

It's great to know that our solutions are helping your team manage asset inventory, preventive maintenance, service requests, and reporting more effectively. Thank you for sharing your experience and for being an Eptura customer!

-The Eptura team

Verified User in Financial Services

Enterprise (> 1000 emp.)

9/15/2026

"Good but not great."

3.5/5

What do you like best about Eptura Workplace?

The tool is simple and easy to use. Most of our users were quickly able to reserve spaces and review floor plans. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

There is limited options for customization and to get the most out of the tool, you need to purchase all the Eptura products which add up quickly. Review collected by and hosted on G2.com.

Response from Kamil Ehsan of Eptura Workplace

Thanks for sharing your feedback. We’re glad to hear that Eptura Workplace has been simple for your users to adopt for desk reservations and reviewing floor plans.

We also appreciate your feedback around customisation and the costs associated with accessing additional capabilities across Eptura products. We understand these are important considerations for enterprise organisations and will make sure your feedback is shared with our team.

– the Eptura team

Verified User in Facilities Services

7/15/2026

"Facilities Coordinator"

4/5

What do you like best about Eptura Workplace?

It is easy to work with, clear interface. Not too much complicated update. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

The help features needs to stand out more, to have easier access to. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Enterprise (> 1000 emp.)

6/1/2026

"Great Floor Plans for Seeing Where Each TM Sits"

4.5/5

What do you like best about Eptura Workplace?

The floor plans and be able to see where a TM sits at each location Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

Uploading a floor plan can be a process and if you don't really know CAD it can be challenging. Review collected by and hosted on G2.com.

Response from Jessica Solis of Eptura Workplace

Thank you for your review! We're glad to hear that the floor plans and location visibility features are helping your team easily find colleagues and better understand space availability across your workplaces. We also appreciate your feedback regarding floor plan uploads. We understand that specialized processes can present challenges, and insights like yours help us identify opportunities to improve the experience.

It's great to know that Eptura Workplace is helping your team manage and optimize space utilization more effectively. Thank you for being an Eptura customer!

-The Eptura team

Verified User in Government Administration

Enterprise (> 1000 emp.)

3/6/2025

"Excellent Customer Support at Eptura Workplace"

5/5

What do you like best about Eptura Workplace?

Eptura Workplace is user friendly however there are still things that I don't always know how to do because Eptura Workplace provides a wide array of services. Whenever I reach out to Customer Support and see the name of a few Customer Support Technicians that I know (like Aman and Tyrell), I always feel relieved knowing that I'm in good hands. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

I have not experienced any downsides when working with Eptura Workplace. Review collected by and hosted on G2.com.

Jade-Lauren P.

Receptionist

Mid-Market (51-1000 emp.)

9/6/2024

"Helpful & Quick Support"

5/5

What do you like best about Eptura Workplace?

The platform is very easy to use, I need to use it on a regular basis as admin and seldom encounter issues, it's easy to navigate and works well. I encountered a situation where I couldn't edit something I needed and after finally deciding to reach out about this issue, I received a quick reply from Wayne who had fixed my problem- extremely helpful and appreciated and on top of that he was very kind, professional and thorough with his reply. I'm very happy with my experience. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

The only thing that comes to mind is some features aren't obvious to find unless you are very familiar. There are small inconveniences linked to those, such as the inability to easily edit certain small things, or having to do them one by one when it's a series or to find specific information... Perhaps there's been a user guide document sent out once back before I started- no idea! I know the app sometimes has issues but I do not use it. Overall nothing in particular really stands out :) Review collected by and hosted on G2.com.

Twinkle K.

Talent Attraction Specialist

Enterprise (> 1000 emp.)

11/25/2022

"Best Space Ranger - SiQ"

5/5

What do you like best about Eptura Workplace?

SIQ is the best application to look at my office floor's space layout. It is pretty neat and understandable. It is easy to follow directions and find someone's desk or room on the floor. It also has color markers indicating which team is sitting where, so it is easy to find with one click. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

There is nothing to dislike as such in this app. Review collected by and hosted on G2.com.

What problems is Eptura Workplace solving and how is that benefiting you?

Now with SIQ, I do not have to keep asking everyone on someone's desk for info. Instead, now I only have to open this app on my desktop and get a view to find the place of someone I am looking for. On broader space, It do help organisations for solving the problem of space management. Review collected by and hosted on G2.com.

Chris C.

SVP, Operations Services Director

Enterprise (> 1000 emp.)

10/6/2022

"Lockton SiQ Experience"

5/5

What do you like best about Eptura Workplace?

Creating Workplace Groups and using them as secured neighborhoods to only allow specific Associates the ability to reserve workstations and/or offices. Review collected by and hosted on G2.com.

What do you dislike about Eptura Workplace?

I am not a fan of the change SiQ made to the listing of offices on the map screen. I liked seeing each city listed in alphabetic order and not have to drill into a region, then a city, and then a floor. Review collected by and hosted on G2.com.

What problems is Eptura Workplace solving and how is that benefiting you?

SiQ just deployed the new Booking Manager role. That was a request I submitted a little less than a year ago. This new role has allowed me to eliminate individuals from being assigned the PowerAdmin role to simply be able to book a desk or office for someone else. By assigning them the Power Admin role they had way too much access to change our company settings, which was done at least 3 times to my knowledge. Review collected by and hosted on G2.com.