--- title: Eptura Engage Reviews meta_title: 'Eptura Engage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how Eptura Engage works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 178 scale: '5' date_modified: '2026-06-24' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Engage Reviews **Vendor:** Eptura **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 178 ## About Eptura Engage Eptura Engage (Condeco) is a leading software for employee experience, collaboration, and workspace scheduling. It streamlines people, services, and space management, optimizing hybrid work environments for smarter, more efficient collaboration. Leveraging AI, it finds the best workspaces, simplifies reservations, and optimizes resource use with natural language commands. Integration with Microsoft 365 lets you view in-office schedules, book desks, and boost productivity through Outlook, Teams, and the Mobile Booking App. Track space usage for private offices, meeting rooms, and desks, and easily add visitors and services to reservations. The system automatically finds new rooms if meetings are rescheduled. Automated check-in uses badge swipe data at access control systems to track presence and check employees into reserved spaces. Sensor technology automates check-ins, releases unoccupied bookings, and generates walk-in bookings. ## Eptura Engage Pros & Cons **What users like:** - Users find Eptura Engage's **ease of use** invaluable for efficient booking and resource management in hybrid setups. (21 reviews) - Users value the **easy booking** feature of Eptura Engage, simplifying workspace management and enhancing collaboration. (10 reviews) - Users appreciate the **seamless desk and meeting room booking** features of Eptura Engage, enhancing hybrid workspace management. (7 reviews) - Users value the **streamlined desk and meeting room booking** of Eptura Engage, enhancing collaboration and resource management. (7 reviews) - Users find the **intuitive interface** of Eptura Engage enhances quick navigation, simplifying booking and space management. (7 reviews) - Reservation Ease (7 reviews) - Room Booking (7 reviews) - Users value the **clear insight into space utilization** provided by Eptura Engage, enhancing room management and collaboration. (7 reviews) - Users appreciate the **intuitive mobile app** of Eptura Engage, making desk booking and navigation effortless. (6 reviews) - Users enjoy the **user-friendly mobile app** of Eptura Engage, facilitating seamless booking and workspace management. (6 reviews) **What users dislike:** - Users note **missing features** in Eptura Engage, impacting effectiveness and limiting offline functionality and mobile app usability. (5 reviews) - Users experience **poor customer support** with unresolved questions and ineffective troubleshooting processes, impacting overall efficiency. (5 reviews) - Users find the **complex procedures** for troubleshooting in Eptura Engage to be time-consuming and challenging to navigate. (4 reviews) - Users feel frustrated by the **limited features** of Eptura Engage, which restrict usability and convenience. (4 reviews) - Users express concerns over **feature limitations** , particularly with licensing, reporting, and mobile app functionality. (3 reviews) - Users face **integration issues** with Eptura Engage, complicating bookings and support processes for optimal use. (3 reviews) - Limited Customization (3 reviews) - Mobile App Issues (3 reviews) - Poor Usability (3 reviews) - Reservation Issues (3 reviews) ## Eptura Engage Reviews ### 1. Office Seat Booking made Easy with Eptura Engage- An efficient tool for resource booking **Rating:** 4.5/5.0 stars **Reviewed by:** Geetanjali P. | Senior Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Eptura Engage?** Eptura Engage is an amazing software for office resource booking. The best thing about this app is its user interface. The app has a proper interface with easy navigation tools. There are multiple options to book a personal space or a meeting space for the workplace. The floor layout gives a complete view of the desk arrangement, which makes it easier to locate the right desk for seat booking. This app is very helpful in handling seat booking for my workplace. **What do you dislike about Eptura Engage?** The app's features are impressive. One thing that bothers me about this app is that when you are booking a personal space, you have a weekly limit for the number of seats you can book. These bookings are done for AM and PM for each day, and the maximum booking limit is 6 per week. Hence, one can only book 3 seats for a week, which makes the process tedious for booking seats for further days. As my workplace has very stringent rules for seat booking, even if one day is missed for the seat booking, we lose our seat for that day of the week. The limit factor is the only thing I dislike about the app. The rest of the app is fine with me. **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage has helped my team and me to plan the roster for work-from-office days effectively. As we need to do seat planning and meeting space booking for hosting meetings and activities, eptura engage has been an effective solution for all these arrangements. I am responsible for booking personal and meeting spaces for my team, and this app has helped me a lot in efficient space planning and collaboration with other teams. The best thing is that it also has a mobile app, which makes the task of resource booking even easier, as I can do it anywhere, anytime, without the need for a desktop/laptop. ### 2. Engage booking grids make space management effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsey A. | Regional Facilities Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Eptura Engage?** Engages booking grids have been an invaluable tool for our team, providing clear insight into the utilization of our conference rooms and hybrid spaces. The ability to quickly identify under - and over- utilized areas has helped us optimize how we manage our spaces. I also appreciate the option to view room photos, and location maps, which makes navigating and reserving the right space straightforward and efficient. **What do you dislike about Eptura Engage?** The area where Engage could improve is in troubleshooting. Currently, resolving issues requires multiple steps and investigations, which can be time-consuming. Customer support would be more effective if it provided clearer step-by-step guides for addressing specific problems. Additionally, greater integration between iOffice and Engage would be valuable- for example, ensuring that changes made in iOffice are automatically reflected in Engage. **What problems is Eptura Engage solving and how is that benefiting you?** Engage is a smarter way to manage conference rooms and hybrid spaces ### 3. Easy Room Booking with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Albert G. | Senior Project Manager / Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Eptura Engage?** I like that Eptura Engage offers very responsive support, usually replying within the same day. The ability to customize emails for meeting invites is great, and having APIs allows me to visualize the whole application. It's simple and easy to test and use, which makes managing my booking system for meeting rooms straightforward. I also appreciate the immediate support, being able to see my bookings via email, getting reminders, and the ease of booking meeting rooms. **What do you dislike about Eptura Engage?** I feel that Eptura Engage should improve on their add-in plugins and also probably allow mobile push notifications. Improvement on add-in speed to load the page faster, allow AI insights (e.g., commonly booked rooms suggestions at the top) and also send mobile push notifications. **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage helps me manage meeting room bookings and ensures easy booking for my organization's employees. It offers immediate support, email booking visibility, reminders, and customizable meeting invites, alongside APIs for visualization. ### 4. Unhelpful Support and a 6-Month Booking Panel Issue Still Unresolved **Rating:** 2.0/5.0 stars **Reviewed by:** Penny H. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Eptura Engage?** A range of services that covers what we need to manage staff use of common areas and shared items in the workplace. **What do you dislike about Eptura Engage?** The lack of service or knowledge from the help desk really frustrates my team. We still have an ongoing issue with the booking panels and it's more than 6 months now. We constantly get the same response back from the tech team and no one has been able to tell us what went wrong or what is the root cause of the problem. Some of our panels work, some don't. They have all been set up the same way. About half of them went into fault one day and we've been in the cycle of constant back and forth emails. It shouldn't be this difficult. Currently, we're finding this is causing more pain for our end users. **What problems is Eptura Engage solving and how is that benefiting you?** At the start of our engagement with Eptura Engage, it helped our workplace manage staff use of hot desks and meeting rooms. Over time, the ability of the service moved further away from our needs. It is currently not helping us solve anything, but causing more end user pain. ### 5. User-Friendly Desk Booking, Needs Better Outlook Sync **Rating:** 3.5/5.0 stars **Reviewed by:** Dan P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Eptura Engage?** I find the Eptura Engage app very user friendly. The desk booking feature is reliable and robust, which I like a lot. I also appreciate the QR code check-in for desks, as it proves that the desk was used and allows us to record and analyze data on office space usage. The room screens that offer instant booking are great too; they let colleagues jump into an empty room for quick calls, and we can still keep track of the usage data. These features make managing office space in a blended working environment a lot easier. **What do you dislike about Eptura Engage?** The sync with Microsoft Outlook for bookings using the Add-In is problematic, especially for recurrent bookings. You can't add a room to an existing Outlook recurrent booking easily, and the process isn't intuitive compared to how Outlook typically works. We have to spend a lot of time on communication and follow-up to inform users how to use the system effectively. If a booking fails, like when an erroneous conflict email is sent, support can't engage with Outlook unless the user has saved the meeting invitation to refer back to. **What problems is Eptura Engage solving and how is that benefiting you?** I use Eptura Engage to book desks and rooms, effectively accommodating staff during blended working times. The QR code check-in and instant booking enhance data collection and space usage analysis, allowing colleagues seamless access to spaces for quick meetings. **Official Response from Jai McCurdy:** > Thank you for the detailed feedback. We’re glad to hear the app’s booking tools, QR check‑ins, and instant room booking are making space management easier in your blended environment. We appreciate your insights on the Outlook Add‑In as well. ### 6. A Solid, Reliable Desk & Room Booking Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Isaac C. | Desktop Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Eptura Engage?** The whole company uses it every day and it just works. We’ve relied on it for desk and room booking for over 8 years, and it’s become part of our normal routine. The Outlook integration makes booking really easy, and the mobile app is handy for booking on the go. It’s simple, reliable, and does exactly what we need. **What do you dislike about Eptura Engage?** Some parts of the interface and admin setup feel a bit dated, and a few things take more tweaking than you’d expect. Nothing major though. **What problems is Eptura Engage solving and how is that benefiting you?** It helps us manage desks and meeting rooms without the usual chaos. People can book space easily, and we get good visibility on how the office is being used. Overall, it’s helped support flexible working when we went into lockdown and started working more remotely, and made better use of our space. ### 7. A1 product and implementation was 100% professional and knowledgeable **Rating:** 4.5/5.0 stars **Reviewed by:** Steve A. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Eptura Engage?** The application is so easy to use and manage for admins and users. Onboarding was seemless. **What do you dislike about Eptura Engage?** Would like to see more reporting features and freedom. Would also like to control usage by users and not groups **What problems is Eptura Engage solving and how is that benefiting you?** non at the moment **Official Response from Customer Care:** > Thank you for your review. We utilize Power BI or Tableau for data analytics allowing you to build custom reports and dashboards. Administrators of the system can create access to groups of users or individual permissions for specialized access. If you would like to learn more, please contact customer.care@condecosoftware.com ### 8. Very user friendly system **Rating:** 4.0/5.0 stars **Reviewed by:** Beulah S. | Senior Workplace service Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Eptura Engage?** We've been using Eptura Engage to manage personal and meeting spaces across our global offices, and overall, it's been easy to set up and use. The self-service aspect makes it simple for our staff to navigate without much support **What do you dislike about Eptura Engage?** Some admin features could be streamlined to make management more efficient. It would also be helpful if global admins could view settings from a regular user’s perspective for better oversight." **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage is helping us streamline the management of desk and room bookings across multiple offices around the world. Before using the platform, coordinating workspace availability across time zones and locations was a logistical challenge. Now, with a centralized and user-friendly system, our teams can easily reserve desks and meeting rooms wherever they are, without relying on manual processes or local admin support. This has improved space utilization, reduced booking conflicts, and made it much easier for employees to plan their workdays—especially in hybrid environments. It’s been a huge time-saver and has brought consistency to how we manage our global office spaces. ### 9. Modern, Easy-to-Navigate Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Connor A. | PMA, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Eptura Engage?** Easy to navigate. Looks modern and is very nice **What do you dislike about Eptura Engage?** Sometimes when I open it up on my laptop the same page doesnt always appear **What problems is Eptura Engage solving and how is that benefiting you?** Booking Desks ### 10. Simple, cloud-based reservations with clear images of the spaces and easy access via the app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Eptura Engage?** simplicity, cloud-based solution, representative images of bookable spaces, easy access, and app **What do you dislike about Eptura Engage?** The cost is quite high. There are other, more competitive options on the market, and I would like Eptusa to be more affordable in this regard. **What problems is Eptura Engage solving and how is that benefiting you?** Eptura prevents overcrowding and ensures that everyone has a basic workspace ### 11. Flexibility of the tool and responsive support but annoying bugs with the M365 add-in **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Eptura Engage?** The number of options and possible settings for the configuration of meeting rooms. The flexibility of this configuration. A responsive, friendly, and professional support. A team that is available to respond to our requests. **What do you dislike about Eptura Engage?** The bugs encountered with the M365 add-in (often unfortunately related to changes made by Microsoft) and their significant impact on our users, but Eptura has placed a very high priority on resolving them. The difficulty with certain settings that should be native and not specific in the product (such as email translation). The loss of certain features when we migrated to the latest Outlook add-in (non-retrieval of users' privileged profiles, removal of moderation email sending). **What problems is Eptura Engage solving and how is that benefiting you?** The complexity of my organization and the need to moderate certain spaces, with different teams. The need to free up spaces if they are not being used. The necessity of having very detailed reports on the use of our rooms and the booking habits of our users. ### 12. Eptura Engage; Foster Hybrid Work Environment and Maximize Space Usage **Rating:** 4.5/5.0 stars **Reviewed by:** Yunis H. | Digital Systems Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Eptura Engage?** Eptura Engage enables employees to work in a hybrid set up and this supports team work and proper resource management We reserve meeting space, where desks and even parkings are well reserved We evaluate the effectiveness of the space that we have, analyze the occupants insights and this brings a more realistic view pf the future Eptura Engage allows use of mobile devices to book or even cancel the booking space There is the visitors recognition and management capabilities from this app **What do you dislike about Eptura Engage?** Admins finds it rough to comprehend and set up the desks and space, more so when dealing with huge crowds We face conflict reservations, which results to getting the wrong number of seats or desks **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage creates a friendly and smooth booking process, where people reserve parking, meeting space and even desks We comprehensively facilitate employees from any location, capturing their abilities to make our company thrive We save money and other resources by creating efficiency in space management We set policies that need to be used when dealing with booking, and the process of checking in, to ensure seamless development ### 13. Great Desk Booking Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Eptura Engage?** Easy to use, intuitive system. Perfect for managing "Back to Office" tasks during Covid situation, but of course will be helpful too after that. **What do you dislike about Eptura Engage?** Some options/menu items etc. are not where supposed to be. For admins, it's sometimes a little bit tricky, e.g., when you want to bulk update multiple desks, there should be an option for doing that. Currently, you have to select each item and edit it manually. For vendor dashboard (cleaning team) there should be also an option to see the desks on the floorplan. At the moment there is just a list view and it's not practical that cleaning staff can't see which desk (number) is in which office. We manage all our desks, including installed hardware over Condeco. So it would be nice if we could use the report section to create a report where we can see which/how many docking stations type x, or monitors type y we currently have. At the moment, that's not possible because you can't select custom attributes in reports. Overall, the report section should get more features. The mobile app should also show desk attributes (like the web app)! **What problems is Eptura Engage solving and how is that benefiting you?** Manage "Back to Office" task during the pandemic situation. Manage all desks and spaces to make a secure environment for all colleagues. To get an overview of the currently used workspace and make decisions regarding new office space in the future. **Official Response from Team Condeco:** > Hi there, Thanks for your review. We're glad our solution has helped you to get back into the office! You can share any ideas on improvements for our products at UserVoice for Condeco here - https://condeco.uservoice.com. Team Condeco ### 14. Exceptional Work Space for Modern Operations, Despite its Mobile App inefficiency **Rating:** 4.0/5.0 stars **Reviewed by:** sheetal m. | Systems Manager , Arts and Crafts, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Eptura Engage?** Eptura Engage is mobile friendly, where it helps us book parking, rooms and even other facilities using mobile phones The app supports hybrid operations, where it helps us conduct our responsibilities while in any location We use Eptura Engage to track occupation, where accurate layout is made for easy monitoring **What do you dislike about Eptura Engage?** Eptura Engage mostly operates on mobile apps, but often, we find some frictions and inefficiencies We also get double booking from this app, which brings high conflicts **What problems is Eptura Engage solving and how is that benefiting you?** We use Eptura Engage as the perfect space for holding meetings and conducting our daily activities The hybrid nature of Eptura Engage helps us harness or connect with other team players in the office We create an interactive floorplan, which helps us manage visitors and other employees in the company All administrative overheads are well optimized and efficiently managed by lowering the commitment costs ### 15. Brilliant Workplace Management Solution, but Some Operational Hurdles are Encountered **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Eptura Engage?** Eptura Engage has a powerful and flexible booking service that enhances employees efficiency Eptura Engage smoothly integrates with Microsoft 365 and this creates a robust collaboration The app has easy navigation feature, where employees and visitors can locate meeting locations without friction There is easy accessibility with mobile phones through this app **What do you dislike about Eptura Engage?** Eptura Engage has limited offline functionality or support, which brings some performance limitations The mobile app has an expansive performance plan, but users finds it hard to comprehend **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage helps us in utilizing space use, where there is recommendations on meeting rooms and desks for easy scheduling The integration of Eptura Engage with Microsoft 365 ensure that team members easily view the set schedules for easy planning We centralize our workplace tasks and assign them accordingly, and this brings a sense or team work ### 16. Reliable, Intuitive Hybrid Workplace Management with Eptura Engage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Eptura Engage?** As an administrator, I’ve found Eptura Engage to be a reliable and intuitive platform that has genuinely improved how we manage our hybrid workplace. It streamlines day‑to‑day coordination and makes it easier for our teams to stay organized and connected. The system has been easy for employees to adopt, and it consistently supports a smooth experience across booking, scheduling, and overall workspace management. Overall, it’s been a strong asset in helping us run an efficient, modern office environment **What do you dislike about Eptura Engage?** The interface/view for the config settings could be improved **What problems is Eptura Engage solving and how is that benefiting you?** Seamless booking of meeting rooms and desk management where space is tight **Official Response from Jai McCurdy:** > Thank you for the thoughtful review. We’re glad to hear Eptura Engage has improved coordination in your hybrid workplace and made booking and desk management easier. We appreciate your note on the configuration interface as well — feedback like this helps us continue refining the platform. ### 17. Effortless Hybrid Workspace Booking with Seamless Microsoft 365 Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Eptura Engage?** Eptura Engage streamlines hybrid workspace management with easy desk and meeting room booking, real-time availability, and smart office maps. It integrates seamlessly with Microsoft 365, boosting collaboration, reducing admin tasks, and optimizing space utilization globally. Ideal for modern offices. **What do you dislike about Eptura Engage?** Occasionally, admin tools feel complex and could be more intuitive. Some additional customization options would enhance user experience. **What problems is Eptura Engage solving and how is that benefiting you?** Eptura Engage solves hybrid workspace challenges by streamlining desk and meeting bookings, enabling smart space optimization, real-time occupancy insights, and seamless collaboration. This improves productivity, reduces wasted space, and makes office visits purposeful and efficient ### 18. Great user friendly product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Eptura Engage?** The UI is probably the best feature. It's very user friendly, meaning that training for an end user is minimum as it's very much self explanatory. **What do you dislike about Eptura Engage?** The licence model, there have been cases where users only use one or two features however users are required to have a full licence regardless of usage. **What problems is Eptura Engage solving and how is that benefiting you?** Each office has different requirements but this resolves desk booking, meeting room booking and car park bookings. Users can be self serve without the need of an administrator both via the iOS app and the web browser. ### 19. Easy to use, easy to integrate booking system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Eptura Engage?** The mobile app is very intuitive and booking a desk on the fly is really easy. **What do you dislike about Eptura Engage?** We'd prefer user access/syncing as an Entra App, instead of using SKIM, but its not the end of the world **What problems is Eptura Engage solving and how is that benefiting you?** It solves a number of issues, firstly since Covid we have downsized our office space and no longer have a desk for each employee, so we utilise the desk booking system to ensure that on the days people are in the office they are able to ensure they have a desk to sit at. It also resolves the need to ensure centralised booking management of our meeting rooms, with are all MTR's Lastly it is used to manage car parking spaces across the offices ### 20. Reliable Digital Signage, But Limited Customization Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Eptura Engage?** It just works. We ordered Digital Signage Displays, mounted them and with at least a few minor bugs at the beginning the displays just works flawlessly. **What do you dislike about Eptura Engage?** Its not very much customizable at least when you only use their meeting displays. **What problems is Eptura Engage solving and how is that benefiting you?** Showing clearly with one look from far away if a room is free or not (at least if its booked or not). And making it transparent if the room is free or not. ### 21. A good product for space reservation system **Rating:** 4.5/5.0 stars **Reviewed by:** Rinka R. | VC Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Eptura Engage?** The software stands out for its ease of use, making it accessible even for those who are not very tech-savvy. I also appreciate the quality of customer support, which has been responsive and helpful whenever I needed assistance. Additionally, integrating the software with my existing tools was straightforward and hassle-free. **What do you dislike about Eptura Engage?** New feature requests can be added as User Voice and we have to wait for the User Voice to be supported by multiple users/customers to get it in the product **What problems is Eptura Engage solving and how is that benefiting you?** With the new recent features, it is resolving the sync issue which helps the users to use any method for room booking and get it synced in their Outlook calendar. ### 22. Support for app language issue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Eptura Engage?** I like that app is clear and easy to use, customer support **What do you dislike about Eptura Engage?** maybe possibility of changing language from app as well not only from webside view **What problems is Eptura Engage solving and how is that benefiting you?** desk booking ### 23. Engage for desk booking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Eptura Engage?** Intuitive interface, quick navigation between screens. **What do you dislike about Eptura Engage?** No suggestions for improvement based upon current use case: booking desks for workplace. **What problems is Eptura Engage solving and how is that benefiting you?** Predictable seating schedule. ### 24. Great Desk booking software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Eptura Engage?** The interface has had a revamp to look more modern. **What do you dislike about Eptura Engage?** Pricing structure gets expensive quickly **What problems is Eptura Engage solving and how is that benefiting you?** Managed occupancy and contact cleaning for desk and a efficent parking space managment ### 25. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Global Service Desk Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Eptura Engage?** It is super easy to use and a great way to see which of your colleagues are in the office. I found it easy to setup and make changes as and when needed depending on the business needs. **What do you dislike about Eptura Engage?** The mobile app is less easy to see who is sat at the desks, you will need to search your colleagues name instead. **What problems is Eptura Engage solving and how is that benefiting you?** We have more people than desks, Condeco is allowing us to make sure we have a seat and also go in on a day our teams are in. ### 26. good and fast support **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian P. | It Service Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Eptura Engage?** easy interface with good support and intuitive **What do you dislike about Eptura Engage?** adaptability on reporting and creation of supliers which ar enot in the standard temple **What problems is Eptura Engage solving and how is that benefiting you?** room booking and internal billing ### 27. Brilliant service - Very speedy **Rating:** 5.0/5.0 stars **Reviewed by:** Danny A. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Eptura Engage?** Very helpful Fixed the issue quickly Friendly **What do you dislike about Eptura Engage?** Id like to know why this happened in the first place, looks like it was error on the condeco side, so id like to know why this was the case. **What problems is Eptura Engage solving and how is that benefiting you?** Room booking ### 28. Condeco makes booking meeting rooms and desks a breeze with its user-friendly interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Eptura Engage?** One of the best things about Condeco is its ease of use. The platform makes it incredibly simple to book meeting rooms and desks, which is especially helpful in a busy office environment. **What do you dislike about Eptura Engage?** I haven’t encountered any drawbacks with Condeco; it has been a seamless experience **What problems is Eptura Engage solving and how is that benefiting you?** Condeco solves workspace management issues by optimizing space utilization, enhancing collaboration, and supporting hybrid work models, leading to a more organized and productive work environment. ### 29. Condeco booking system review **Rating:** 4.5/5.0 stars **Reviewed by:** Omanakuttan D. | AV Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Eptura Engage?** User friendly GUI. Multiple options in booking a meeting room. Many features. **What do you dislike about Eptura Engage?** Condeco is uptodate, there is nothing to dislike **What problems is Eptura Engage solving and how is that benefiting you?** Condeco is solving User accesses and Meeting room management problems. It is benifiting time consuming ### 30. Ashish identified the root cause of a complex problem we were trying to resolve for a long time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Eptura Engage?** The variety of options and seamless integration with M265 and mobile, the support is also very good. **What do you dislike about Eptura Engage?** Some limitations like request notifications via email are not possible and one cannot link one room to more than one group. **What problems is Eptura Engage solving and how is that benefiting you?** Deskbooking is more organised and gives better overview and management. ### 31. Condeco Space Managment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Eptura Engage?** Conveniently verify availability of meeting rooms and individual workspaces. **What do you dislike about Eptura Engage?** Updating details in the portal may require several hours in certain instances. **What problems is Eptura Engage solving and how is that benefiting you?** We contacted Condeco by initiating a ticket for the user access problem and adjusting specific settings. ### 32. REview for Condeco Booking management and Visitor management system **Rating:** 4.5/5.0 stars **Reviewed by:** Syed A. | Collaboration and meeting room consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Eptura Engage?** Ease of access in booking the rooms and using condeco mibile app **What do you dislike about Eptura Engage?** Room booking and extracting meeting room reports **What problems is Eptura Engage solving and how is that benefiting you?** Meeting room Ghosting ### 33. Unique software, helps you book spaces flexibly, semi-user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Eptura Engage?** There's both the browser and app ability to find, book and work with spaces. You can book offices and desks; on your browser, you can use a feature to book portions of the day. You can also see the names of colleagues you'll be sitting near or around and find others easily. You have a daily check-in and check-out feature. You can view offices and the floorplans in full. **What do you dislike about Eptura Engage?** I wish you could view who was sitting where from the app when booking a space. Since you can only do it on your browser, it needs pre-planning if you want to sit near your colleagues and forgot to book a space. It would also help if you could open the booking screen and select to view the floor plans right from the welcome page or screen **What problems is Eptura Engage solving and how is that benefiting you?** We moved to hot-desking recently since going back into the office, and condeco has allowed for us to do this pretty seamlessly. All our shared spaces are visible visually, through the booking grid, using calendar features, and helps to find colleagues. ### 34. Average app that looks outdated **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Eptura Engage?** Organises our desk booking and car parking needs well. Simple to use and most users are pleased with their day to day tasks needed to keep their bookings up to date. **What do you dislike about Eptura Engage?** The presentation of the GUI is quite outdated, and the updates post-COVID are minimal and really add nothing to the interface to make it feel like a 2020's product. The support website that Condeco maintain is also a little screwy: the login process is long and non-intuitive, and the presented cases that belong to your account are not user-friendly to follow history on or to see responses from agents. That's leaving out the fact that though Support is quick to respond, they lack the knowledge to follow up problems in an organized, timely fashion with a satisfying outcome. Most often, the response is, "it's in a future patch." **What problems is Eptura Engage solving and how is that benefiting you?** Booking our desks and car parks. ### 35. Condeco Meeting Rooms **Rating:** 3.5/5.0 stars **Reviewed by:** Geremie L. | Controller, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Eptura Engage?** Condeco streamlines meeting room bookings and has outlook calendar compatability. **What do you dislike about Eptura Engage?** The badge access was fairly spotty and required users to enter their password on many occasions. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco integrated with our microsoft outlook calendar to provide real-time availability of meeting rooms. Meeting rooms were released within 10 minutes of scheduled meetings to free up unused rooms for other purposes. ### 36. A great tool to improve the booking employee experience **Rating:** 4.0/5.0 stars **Reviewed by:** Giovanni C. | Global HR Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Eptura Engage?** A user-friendly application to book personal and meeting spaces in your company. It's so helpful to find a colleague and see the bookings so you can collaborate in an efficient way **What do you dislike about Eptura Engage?** There is no integration between Condeco App to book meeting spaces and Outlook Calendar to do the same **What problems is Eptura Engage solving and how is that benefiting you?** Better management of common areas. Elimination of the conflict between colleagues on the occupation of a workspace or a meeting room ### 37. I use condeco for work and so does everyone else **Rating:** 5.0/5.0 stars **Reviewed by:** Callum C. | Azure Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Eptura Engage?** Outlook add in can book desks and time slots that will automatically change and update for everyone else. Its quick and easy to use and not to complicated for newer users to understand. **What do you dislike about Eptura Engage?** When condeco doesn't work it's very hard to find the problem and then solve it. The support desk could be better so we can have a solid place to go for infomation and troubleshotting **What problems is Eptura Engage solving and how is that benefiting you?** It's helping me to know where people are in the office for the day and where I need to go to if I need a certain person. I would say that using condeco I have been able to be more productive. ### 38. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Muzammil S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Eptura Engage?** Portal easy to use and to book a workspace. **What do you dislike about Eptura Engage?** support desk team sometimes does not sync **What problems is Eptura Engage solving and how is that benefiting you?** Most of our users face inconvenience and daily report are getting resolved. ### 39. Condeco and CHOA **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick W. | IS&T Application Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Eptura Engage?** I like that once everything is setup correctly there is not a lot of day-to-day maintenance to allow people to book resources across our support campus. I like that our Customer Success Manager is engaged and follows up on topics and issues during regular project calls. **What do you dislike about Eptura Engage?** The software control panel can take a little getting used to with regards to navigation but it's a minor issue as you become acclimated quickly. I would like to see some of the settings hold as I navigate around the setup but again it does not keep you from doing what you need to do. **What problems is Eptura Engage solving and how is that benefiting you?** Having the ability to integrate with our Outlook Calendar and book spaces from there is a huge benefit. Being able to walk up to a room and see what is going on with the space right on the room screen keeps people informed without having to look something up or contact a person. It also lets you find the correct room when looking for your meeting. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear that our support team resolved your issue quickly! ### 40. Ultimate software for Visitor management **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Eptura Engage?** Workspace and meeting room booking API. Workspace and meeting room booking API **What do you dislike about Eptura Engage?** None, I don't find any issue.Everything gone well. **What problems is Eptura Engage solving and how is that benefiting you?** Meeting room booking ### 41. Condeco software works well for our organization and employees to embrace hybrid work. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny T. | Facilities Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Eptura Engage?** Condeco Support team has been very helpful for us when we had to troubleshoot issues. Even though there were hiccups along the way the Condeco support team made sure the software was working for all of our organization's needs. **What do you dislike about Eptura Engage?** The initial programming and setup were difficult to import. There is a big learning curve for setting up the specific requirements our organization needs. We did appreciate that the support team was able to help us with the bulk of our data import and changes that needed to be made. **What problems is Eptura Engage solving and how is that benefiting you?** Desk sharing and working towards hybrid work. It is helping the organization view spaces in a different way. It boosts productivity of teams across the organization. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear support was in alignment with your organizational needs and assisted with your bulk import. ### 42. Good system but can take some time to get support when needed, can be buggy at times **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Eptura Engage?** Useful for booking meetings, booking desks and user management, all very straightforward and very easy to set up new users, show them how to use it, etc. App is also very useful for quickly checking in. **What do you dislike about Eptura Engage?** The mobile app can be extremely buggy at times, in cases not working at all and users have to completely reinstall and reauthenticate to work. In the web app, it can be very hard to find what I need when I am doing basic admin tasks like permanently booking out desks, adding/editing existing resources. The UI could just be a little bit more friendly to newcomers. **What problems is Eptura Engage solving and how is that benefiting you?** It's an all in one desk/meeting booking solution so great for us as we have 300+ users all constantly hotdesking and needing to share meeting spaces, lets you book well in advance and manage other bookings with ease. **Official Response from Customer Care:** > Thank you for your feedback. Enhancements are pushed out frequently to eliminate bugs quickly. In addition, the Support Portal is a great resource for guidance on best practices for admin tasks. Please reach out to customer.care@eptura.com for additional training. ### 43. Condeco **Rating:** 4.0/5.0 stars **Reviewed by:** Alex R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Eptura Engage?** That it helps our company with desk booking now that we are in a hybrid state. **What do you dislike about Eptura Engage?** The user import and management cannot be automated by groups **What problems is Eptura Engage solving and how is that benefiting you?** Help the business book desks and organise teams when in the office ### 44. Great space booking system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Eptura Engage?** We have been using the Condeco system for over a decade now and one of the most important features I like about Condeco is being able to customize a report based upon a specific purpose. For example, we can run a report on the overall usage of our conference rooms on a daily, weekly, monthly and yearly basis. In the report we can customize what we want to see, i.e. how many times catered meals have been brought into the conference rooms per day, how many meetings have been booked per day, etc. I also appreciate how quickly a reported system issue is resolved by simply emailing the Condeco Support team. Condeco provides one of the best customer services in the industry – with professional, courteous, and knowledgeable team. **What do you dislike about Eptura Engage?** Glitches seem to happen often so I constantly have to clear the cache – sometimes this helps and sometimes it doesn’t **What problems is Eptura Engage solving and how is that benefiting you?** Glitches happen all the time so, the Condeco support team is always contacted **Official Response from Customer Care:** > Thank you for your review. Condeco has an automated application update schedule, Evergreen, which allows for frequent improvements to security and performance of the solution. We would love to discuss your protocol for updating so we can better assist. Please reach out customer.care@eptura.com ### 45. I enjoy the customizable features of Condeco **Rating:** 5.0/5.0 stars **Reviewed by:** lauren g. | Conference Center Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Eptura Engage?** I enjoy the ability to run customizable reports to track usage etc. I love that I can change the features of my reservable spaces to fit my companies needs. Being able to adjust room capacities, room configurations and st up and break down times was a big help during the pandemic. The custom booking notification emails have been a great tool for reminding users of protocols, being able to update emails based on changing policies etc has been beneficial. **What do you dislike about Eptura Engage?** I do wish there was an option for global admins to recieve booking notifications for combinable spaces, with out them being 'mangaged' spaces that need booking approval. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco provides a self serve option for reserving conference spaces and work spaces accross our system taking away the need to contact an admin to find a work space and reserve it on behalf of the requesting party. This is particularly helpful for reserving desks spaces for our work from home or traveling staff members. **Official Response from Customer Care:** > Thank you for your review. You have the ability to configure anyone to receive booking notifications when a managed space is requested. To learn more, please contact customer.care@condecosoftware.com. ### 46. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Ritesh M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Eptura Engage?** Mobile Application was the best to use. Very easy to navigate. **What do you dislike about Eptura Engage?** Not much to dislike at this point. The Product is simple for the end users **What problems is Eptura Engage solving and how is that benefiting you?** Hoteling is much easier when you have the right app to do it with. You can now go to the office, colloborate with the end users. ### 47. Streamlined and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah W. | Customer Service Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Eptura Engage?** Condeco is a great way to book your work desk in the office, especially now with the pandemic changing the way we work, making hybrid work more common. Furthermore, I thoroughly enjoy the way you can view the map of the office in which you're using to book your desk. **What do you dislike about Eptura Engage?** While condeco is very streamlined, it can have its problems in terms of speed, especially with the mobile app of condeco. Furthermore, it sometimes fails to recognise your work desk area. **What problems is Eptura Engage solving and how is that benefiting you?** It allows our team to focus on the work flow for the day ahead, rather than getting flustered for not being able to book a designated space in the office. It's also useful for meetings that are reoccurring throughout the week. **Official Response from Customer Care:** > Thank you for your review. Since the implementation of Azure cloud, we have significantly increased speed. If you experience any further issues with speed, please let us know by submitting a support ticket or by reaching out to your Condeco representative so that we may further assist. You can also reach us at customer.care@eptura.com so we can schedule a time to meet. ### 48. Good system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Eptura Engage?** The mobile app is easy to use. Having maps for location reference is great. Having an Add-in for Outlook is good. Auto Check-in is great. **What do you dislike about Eptura Engage?** Scheduling Meeting rooms from the Web App or Mobile App doesn't talk to our Office 365 Recourses to reserve them. If someone looks at recourses in Outlook, the rooms still look like they are available. It would be best if Condeco was tied into our Office 365 tenant and check the recourses from these platforms, instead of just relying on Condeco servers. **What problems is Eptura Engage solving and how is that benefiting you?** We have remote users that come into the office once in a while. They can reserve a desk or office so they can be sure to have a space in the office on the day they come in. Management also needs to have visibility to know who is in the office and who is not. **Official Response from Customer Care:** > Thank you for you review. We are happy to share that we recently released our MS 365 Teams integration. Please see link below. To learn more, you may contact customer.care@eptura.com ### 49. Condeco meeting room booking system is friendly use and reliable . **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel Z. | AV & Collaboration Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Eptura Engage?** friendly, easy to use s well simple to find a room to book . **What do you dislike about Eptura Engage?** some system bugs and error that might happen from time to time . **What problems is Eptura Engage solving and how is that benefiting you?** most of the technical problem that we are facing , Condeco tech team are solving it . ### 50. Great product that continues to improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Eptura Engage?** The desk booking on the web and app are easy to accomplish. With our office returning to work in a hybrid format, this software has helped our staff with planning when and where to book desks and see who will be in the office for collaboration purposes. Also, the software is data-intensive which helps us see the best way to use our current space. Support is very responsive. **What do you dislike about Eptura Engage?** The interface could use a little refresh and tightening up. It can take some time for some to pick up on the functionalities, especially on the admin side of the software. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco is helping us with our new unassigned seating plan. With our new hybrid format, we can monitor how much staff is using our office space and what days are the busiest. Also, it is helping us plan for the future with our office layout. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear that our software is helping during your transition to hybrid. On the administrative side, Condeco has a high level of configurability to create a specific way your users can book. This will simplify the end user journey. I have added the link below for our product roadmap. In addition, we love to hear ideas for improvement, you can find this at condeco.uservoice.com . If you would like to learn more, please contact customer.care@condecosoftware.com ## Eptura Engage Discussions - [What is Condeco used for?](https://www.g2.com/discussions/what-is-condeco-used-for) - 1 upvote - [What is best about using condeco?](https://www.g2.com/discussions/what-is-best-about-using-condeco) - 2 upvotes - [View Eptura Engage pricing details and edition comparison](https://www.g2.com/products/eptura-engage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A02%3A39+-0500&secure%5Bsession_id%5D=53301106-bfed-48e7-9f3d-171e5688eb21&secure%5Btoken%5D=5914a062e74cb60615112cb4f40fbfdb095be23130ddf2af4ad3830dc81f30d4&format=llm_user) ## Eptura Engage Integrations - [MESH Works](https://www.g2.com/products/mesh-works/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [OfficeSpace Software](https://www.g2.com/products/officespace-software/reviews) ## Eptura Engage Features **Customization** - Enhance maps - Themes - Update - Audio - Create maps **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Recurring Reservations **Notifications** - Reminders - Custom Notifications - Summaries **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **Platform tools** - Room Search - Room Usage Insights - Meeting Management **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking **Workplace Analytics** - Space Usage - Trends & Preferences **Collaborative Features** - Org View - Team Chats - Tea **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Text-to-3D - AI Image-to-Text **Generative AI** - AI Text Summarization **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Administrative Tools** - Meeting Cancellation Protection - Amenity Labels **Agentic AI - Hybrid Enablement** - Autonomous Task Execution - Cross-system Integration - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Eptura Engage Alternatives - [Robin](https://www.g2.com/products/robin/reviews) - 4.4/5.0 (206 reviews) - [WorkInSync](https://www.g2.com/products/workinsync/reviews) - 4.6/5.0 (239 reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) - 4.8/5.0 (282 reviews)