--- title: Entrata Reviews meta_title: 'Entrata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 820 reviews by the users' company size, role or industry to find out how Entrata works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 820 scale: '5' date_modified: '2026-10-05' parent_category: name: 'Property Management ' url: https://www.g2.com/categories/property-management-3a460840-65b6-4e78-813b-d467d3e65143 ---

Entrata Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Entrata, appreciating the centralized functions and helpful training resources. (195 mentions)
Users appreciate the user-friendly interface of Entrata, enabling efficient workflows with minimal training required. (87 mentions)
Users appreciate the easy navigation of Entrata, allowing for quick access to features and efficient property management. (65 mentions)
Users value the exceptional customer support from Entrata, ensuring solutions and feedback are prioritized for their needs. (64 mentions)
Users value the efficiency of Entrata, with seamless management from prospect to move-in and easy navigation. (64 mentions)
Users express frustration with missing bulk functions and issues leading to duplicate applications in Entrata. (43 mentions)
Users experience poor usability with Entrata, particularly regarding optimization and tedious processes in navigation and feedback. (24 mentions)
Users often face reporting issues with Entrata, as changes to reports can disrupt their workflow and usage. (24 mentions)
Users often face update issues with Entrata, leading to confusion and reliance on outdated reports. (23 mentions)
Users report poor customer support, often frustrated by unresolved questions and uncommunicative ticket closures. (22 mentions)

5 Pros or Advantages of Entrata

5 Cons or Disadvantages of Entrata

Xiann P.
XP
Xiann P.
Leasing Community Intern
Small-Business (50 or fewer emp.)
"Very Organized and Easy to Navigate"
5/5
What do you like best about Entrata?

It's very organized and very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Might take a minute to update which has caused me and my colleagues to call the same person within the same timeframe. Review collected by and hosted on G2.com.

Omar Danilo S.
OS
Omar Danilo S.
Tec mantenimiento
Small-Business (50 or fewer emp.)
"Easy to Use with Useful Tools"
5/5
What do you like best about Entrata?

I like that Entrata is very easy to use and offers many tools. I can view and close work orders, and I can also take photos to leave evidence when closing the jobs. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Upload videos Review collected by and hosted on G2.com.

Michael O.
MO
Michael O.
Leasing Specialist
Small-Business (50 or fewer emp.)
"Not Optimized for Low-End PCs, and the UI Feels Cluttered"
2.5/5
What do you like best about Entrata?

It has a great amount of organizational features and is able to integrate with multiple APIs! I think if it could expand it might even see more common place in other scenarios besides leasing Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Its not optimized for lower-end PCs

The UI can use a bit of a touch-up regarding the various amounts of tabs, searching for things takes a bit if youre not familiar

Setting up Guest Cards and Applications can sometimes be a tedious process Review collected by and hosted on G2.com.

Tamiko K.
TK
Tamiko K.
Leasing consultant
Small-Business (50 or fewer emp.)
"Fast, Easy to Use, and a Big Help Leasing in My Work"
5/5
What do you like best about Entrata?

Fast and easy to use and helpful in my line of work Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I like everything about entrata easy to use Review collected by and hosted on G2.com.

ZR
Zulema R.
ap clerk
Mid-Market (51-1000 emp.)
"Fast Check Cutting and Easy Account Reconciliation"
5/5
What do you like best about Entrata?

fast at cutting checks and easy to reconcile accounts Review collected by and hosted on G2.com.

What do you dislike about Entrata?

tiny fonts at reporting tab and time to get them Review collected by and hosted on G2.com.

Julia A.
JA
Julia A.
Assistant General Manager
Small-Business (50 or fewer emp.)
"Very User-Friendly Experience"
4.5/5
What do you like best about Entrata?

Entrata is very user-friendly. I have employees to train fairly regularly, and this platform makes it really easy to get them up to speed. We use Entrata daily! Review collected by and hosted on G2.com.

What do you dislike about Entrata?

The only thing I wish I could change about Entrata is having more access to make changes without always needing to go through a specific point person at the company, although I understand why it’s set up this way. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"SO user friendly!"
5/5
What do you like best about Entrata?

It is extremely intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Entrata?

The only thing i wish they would add is a "how-to" link that was a little easier to find.

We are also a Quext property, and they do a great job of creating step-by-step videos and slides so that there are many different ways to find answers to your questions Review collected by and hosted on G2.com.

Mohit A.
MA
Mohit A.
Senior Accountant
Small-Business (50 or fewer emp.)
"User-Friendly Interface for Beginners and Advanced Users"
4.5/5
What do you like best about Entrata?

User friendly interface for all beginners as well as advanced Review collected by and hosted on G2.com.

What do you dislike about Entrata?

Rent roll reports need some more improvement. Review collected by and hosted on G2.com.

Adam L.
AL
Adam L.
Assistant Property Manager
Mid-Market (51-1000 emp.)
"Entrata’s Feature-Rich, User-Friendly Experience"
5/5
What do you like best about Entrata?

I enjoy Entrata and all of the different features that it has. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Entrata?

I don't like that when you start a screening the applicant disappears completely and you have to search them by name. I wish there was a screening section where it satyed. Review collected by and hosted on G2.com.

Conmesha C.
CC
Conmesha C.
Assistant Community Manager
Small-Business (50 or fewer emp.)
"Entrata review"
5/5
What do you like best about Entrata?

It’s easy to navigate and new user friendly Review collected by and hosted on G2.com.

What do you dislike about Entrata?

It’s great and nothing needed to changed Review collected by and hosted on G2.com.