I like how easy it is to use Entrata once you learn the ins and outs. It's very user-friendly and allows easy navigation, pulling up different windows that make it easier to do things. The information is easily accessible when searching for things, which helps me be more organized using the available tools. Additionally, there are helpful tutorials where I can learn different features and how to operate them, especially if I forget something or want to learn something new. Review collected by and hosted on G2.com.

It's a great system, there's nothing not to like once you learn how to use it. Review collected by and hosted on G2.com.

I like being able to assist residents with items in the resident portal, and Entrata makes it easy for me to support them and maintain strong resident relations. Review collected by and hosted on G2.com.

I don’t like that some things are difficult to look up, like the driver’s plate and current applicants. Review collected by and hosted on G2.com.

it is helpful to cut checks easily and fast, also for reconciling purposes it is a very good program Review collected by and hosted on G2.com.

reports and tiny fonts for reports, also the time to filter thru so many camps the data to get a report fast Review collected by and hosted on G2.com.

It’s easy to receive notifications and send messages to residents. All the tabs are right on the home page, which makes everything straightforward and easy to explain. Review collected by and hosted on G2.com.

The only thing I dislike about Entrata is you cant call from it. Review collected by and hosted on G2.com.

I like that Entrata helps find and correct issues for residents quicker than other systems. I also appreciate that everything needed to help new prospects and current tenants is all in one system. The initial setup was very easy and only took around 30 minutes to get everything over. It's a very good system to have. Review collected by and hosted on G2.com.

Nothing at all Review collected by and hosted on G2.com.

It’s easy to access leasing and maintenance-related data. It offers a wide range of functionality and has a very intuitive interface, which makes it straightforward to use. Review collected by and hosted on G2.com.

It logs me off every time I don’t use it for a while, even when I’m on my trusted laptop. Review collected by and hosted on G2.com.

I like Entrata because it's easy and simple to use, and once you learn the processes and procedures, it's not complicated and goes pretty fast. I use it for work, and I appreciate that I can run reports quickly and see everything exactly as I need. It resolves any communication issues because everything is documented. Entrata is easy to learn and understand, much clearer than other interfaces in leasing. I find the quick accessibility and organization of the site valuable, as everything is organized exactly where you need it, with tabs for residents, leads, maintenance, and reports. You don't have to search for anything, which makes things so much easier. The initial setup was simple, with management just giving me access. Review collected by and hosted on G2.com.

I don't like that in the application process, if there's an unknown character or a phone number that's too long in the guarantor's application, it won't let us generate the lease agreement. I wish it would flag it when the applicant is adding that. It's especially problematic since we deal with a lot of international students, and it doesn't work all the way, causing more technical difficulties. Then we have to search down what the problem is. Review collected by and hosted on G2.com.

I like how Entrata makes it easy to ensure that residents' work orders are completed in a timely manner. Without it, we would probably be lost and not know what work orders residents want, and we could fall behind. It helps us keep control of our daily tasks and accomplish our jobs and maintenance efficiently. Additionally, it was easy to download on our phones and computers, with no issues and straightforward setup. Review collected by and hosted on G2.com.

Probably emergency calls, if we had emergencies. We can get emergency calls direct phone number. Review collected by and hosted on G2.com.

The customer service team operates in excellence and very knowledgeable Review collected by and hosted on G2.com.

The wait time or response time sometimes can be a little long but worth it. Review collected by and hosted on G2.com.

Entrata recently adjusted their guest cards to automatically opt prospects in for text messaging which has been a HUGE help. Also, their Digital Marketing Bundle has saved my team 21 hours per person per month (84 hours total). Amazing! Review collected by and hosted on G2.com.

In email campaigns, Entrata has an AI feature to help with mass emails. However, the AI doesn’t use Entrata’s merge fields so you need to delete the AI attempts at merge fields and replace with Entrata’s, creating concern over using AI at all until fixed as it hurts the brand to miss an edit Review collected by and hosted on G2.com.