Generated from real user reviews
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Mohan G.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bank Reconciliation and Powerful Reporting"
What do you like about Entrata?
Bank reconciliation is easy to do, we can do by importing bank transaction file. Report packet is available so that we can run multiple reports in a
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Working Smarter with ENTRATA"
What do you like about Entrata?
Entrata is easy to use and easy to learn. It has reports to help organize your office and make it run smoothly. You can easily complete tasks in each
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Conmesha C.
Small-Business (50 or fewer emp.)
5.0/5
"Entrata review"
What do you like about Entrata?
It’s easy to navigate and new user friendly
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"User-Friendly Entrata That Makes Leasing and Transitions Easy"
What do you like about Entrata?
I love how user friendly the system is. I am able to generate leases, upload documents, verify insurance, communicate with residents, keep track of al
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Working Smarter with ENTRATA"
What do you like about Entrata?
Entrata is easy to use and easy to learn. It has reports to help organize your office and make it run smoothly. You can easily complete tasks in each
Meghan B.
Mid-Market (51-1000 emp.)
4.5/5
"Navigation simplified"
What do you like about Entrata?
Love the ability to customize tasks with manually scheduled reminders!
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Working Smarter with ENTRATA"
What do you like about Entrata?
Entrata is easy to use and easy to learn. It has reports to help organize your office and make it run smoothly. You can easily complete tasks in each
Ashley G.
Mid-Market (51-1000 emp.)
5.0/5
"Outstanding Customer Support and Effortless Ease of Use"
What do you like about Entrata?
Customer support, easy to use, consistent
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Mohan G.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bank Reconciliation and Powerful Reporting"
What do you like about Entrata?
Bank reconciliation is easy to do, we can do by importing bank transaction file. Report packet is available so that we can run multiple reports in a
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Working Smarter with ENTRATA"
What do you like about Entrata?
Entrata is easy to use and easy to learn. It has reports to help organize your office and make it run smoothly. You can easily complete tasks in each
See Related User Reviews
Robert H M.
Small-Business (50 or fewer emp.)
4.0/5
"Robust Management Solution with Reporting Power, Needs Better Support"
What do you dislike about Entrata?
As it's grown, it has gotten a tad byzantine. It's hard to find any one person at Entrata that can answer questions, and the help desk platform, while
Julia A.
Small-Business (50 or fewer emp.)
4.5/5
"Very User-Friendly Experience"
What do you dislike about Entrata?
The only thing I wish I could change about Entrata is having more access to make changes without always needing to go through a specific point person
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Robert H M.
Small-Business (50 or fewer emp.)
4.0/5
"Robust Management Solution with Reporting Power, Needs Better Support"
What do you dislike about Entrata?
As it's grown, it has gotten a tad byzantine. It's hard to find any one person at Entrata that can answer questions, and the help desk platform, while
Keegan D.
Small-Business (50 or fewer emp.)
5.0/5
"User-Friendly, All-in-One Platform That Streamlines Property Management"
What do you dislike about Entrata?
As a leasing agent who uses Entrata every day, it can sometimes feel a little slow or require more clicks than necessary to complete simple tasks. Dur
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Mohan G.
Mid-Market (51-1000 emp.)
4.0/5
"Effortless Bank Reconciliation and Powerful Reporting"
What do you dislike about Entrata?
It takes little extra time to download the reports. It is not help full for housing units/affordable units
Lexus O.
Small-Business (50 or fewer emp.)
5.0/5
"Entrata is very diverse, allowing us to do everything we need to do while allowing autonomy"
What do you dislike about Entrata?
I do wish that inspections could be reopened, or routed back to the maintenance facilities app when an adjustments needs to be made. I do also wish th
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Arthur N.
Small-Business (50 or fewer emp.)
5.0/5
"Effective Lead Management with a Smooth Setup"
What do you dislike about Entrata?
I find that feature consistency could be improved after updates.
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"All-in-One Solution That Streamlines Operations and Empowers Teams"
What do you dislike about Entrata?
The only real downside that we have experienced is the same as probably any Company that switches to a new software. The learning curve and the const
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Julia F.
Small-Business (50 or fewer emp.)
5.0/5
"Streamlined Leasing with Entrata, Needs Better Support"
What do you dislike about Entrata?
I think they need to improve customer support responsiveness. It's sometimes slow or ineffective when issues occur.
Verified User
Mid-Market (51-1000 emp.)
2.0/5
"Constant Updates with Poor Support Team"
What do you dislike about Entrata?
The lack of support and the inability to conform to more diverse client needs.
I appreciate Entrata's maintenance management, which allows me to quickly submit, track, and close work orders. The setup was fast, making it easy to get started. Review collected by and hosted on G2.com.
I dislike the occasional system crashes and lag that disrupt daily operations. Review collected by and hosted on G2.com.
Entrata is very easy to use and the website never crashes Review collected by and hosted on G2.com.
Sometimes when I have tooo many tabs open its a little lag Review collected by and hosted on G2.com.
Entrata makes things more streamlined, and it lets you access many items in one place. Review collected by and hosted on G2.com.
There are very few things that Entrata can’t do. That said, there are occasional glitches in the system that create issues and setbacks in day-to-day procedures. Review collected by and hosted on G2.com.
The feature I appreciate most about Entrata is how it streamlines day-to-day operations, from processing applications to managing payments. It’s efficient, user-friendly, and makes communication with residents much easier. Review collected by and hosted on G2.com.
One area for improvement in Entrata is that some features can take a little time to learn initially. Once you get the hang of it, though, the platform is very intuitive and powerful Review collected by and hosted on G2.com.
I love how Entrata makes my work manageable with its excellent compartmentalization. It's incredibly helpful for keeping track of leads and applications step by step, which not only simplifies organization but also suits my ADHD brain for hyper-organization. The ease of setup and user-friendly interface make it straightforward to learn, significantly aiding my daily tasks. The system effortlessly handles all needs without requiring additional software, ensuring everything is addressed comprehensively. Review collected by and hosted on G2.com.
I find occasional bugs and crashes with Entrata to be frustrating as they disrupt the workflow. Ensuring smoother operation without these disruptions would enhance the user experience. Review collected by and hosted on G2.com.
It is organized and very easy to access leads. Review collected by and hosted on G2.com.
Sometimes it’s a little slow when opening new tabs Review collected by and hosted on G2.com.
We recently started using Entrata for Purchasing and it I really like the Purchase Order workflow, I love how easy it is to post an record the invoices Review collected by and hosted on G2.com.
It is the same as the previous one, as Double approval seems a little unfair Review collected by and hosted on G2.com.
I like Entrata's online rent collection feature that allows residents to pay rent online using various secure payment methods such as credit card and ACH. The automated processing is great as it reduces manual work. Review collected by and hosted on G2.com.
I dislike the software glitches and bugs. Some users experience system glitches, application errors, and dashboard issues. Review collected by and hosted on G2.com.
I find the automatic reminders for leases ending and move-outs highly beneficial, as they streamline my workflow significantly. I appreciate the robust reporting features and effortless access to resident information. I enjoy using the quick access dashboard, the message center, and the mass text message feature. Entrata’s ability to keep all information in one place with comprehensive settings for resident data is invaluable. Review collected by and hosted on G2.com.
I encountered a significant number of bugs when I first set up Entrata, especially during the training period. The system was slower back then, which negatively impacted my initial experience with the software. Review collected by and hosted on G2.com.
We have discontinued use as the platform is no longer adapting. Review collected by and hosted on G2.com.
The lack of support and the inability to conform to more diverse client needs. Review collected by and hosted on G2.com.