# Enghouse SmartDial Reviews
**Vendor:** Enghouse Systems  
**Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Enghouse SmartDial
Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions.




## Enghouse SmartDial Reviews
  ### 1. Not a bad exp but the exact thing has been around 5 yrs just a different version of the same thing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brent M. | Sales Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Enghouse SmartDial?**

I can't really see am upside it just gets in the way

**What do you dislike about Enghouse SmartDial?**

It just gets in the way and I can get alot of apps to do that

**What problems is Enghouse SmartDial solving and how is that benefiting you?**

It dcrolls down a list gets a client on the phone but in the end it's the feedback you need to hear when dialing even the nos



- [View Enghouse SmartDial pricing details and edition comparison](https://www.g2.com/products/enghouse-smartdial/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A05%3A01+-0500&secure%5Bsession_id%5D=26afc85b-44d6-46bf-a265-e976d88cb568&secure%5Btoken%5D=07a97ef4f19035ba2e633fd311fbaf9fa692c9b5296890640b17bdac3d29ff6a&format=llm_user)

## Enghouse SmartDial Features
**Dialing Options**
- Preview Dialing
- Progressive Dialing
- Predictive Dialing

**Agent Tools**
- Whisper Coaching 
- Callback Scheduling 
- Call Recording 

**Automation**
- Voice Activity Detection
- Interactive Voice Response (IVR)
- Call Scrubbing

**Agentic AI - Auto Dialer**
- Autonomous Task Execution
- Cross-system Integration

**AI Capabilities - Auto Dialer**
- Call Prioritization and List Optimization
- Compliance Monitoring
- Speech Analytics and Sentiment Analysis

## Top Enghouse SmartDial Alternatives
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,451 reviews)
  - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) - 4.3/5.0 (1,604 reviews)
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,311 reviews)