--- title: OpenText EnCase Information Assurance Reviews meta_title: 'OpenText EnCase Information Assurance Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how OpenText EnCase Information Assurance works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 22 scale: '5' date_modified: '2026-07-12' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # OpenText EnCase Information Assurance Reviews **Vendor:** OpenText **Category:** [eDiscovery Software](https://www.g2.com/categories/ediscovery) **Average Rating:** 4.2/5.0 **Total Reviews:** 22 ## About OpenText EnCase Information Assurance EnCase eDiscovery provides a unified, comprehensive platform for the entire e-discovery workflow, from legal hold through review and production, reducing risks, costs, and time. ## OpenText EnCase Information Assurance Reviews ### 1. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Sainid L. | BDR, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2022 **What do you like best about OpenText EnCase Information Assurance?** The way you can perfectly discover the people you are looking for and reach out a lot of them with just ine tool, not one by one. I am super happy to use it and all my team too **What do you dislike about OpenText EnCase Information Assurance?** Sometimes the platform has some bugs at connecting with another CRM, sometimes it doesn´t connect well to Google Gmail too so that is sometimes not good for my day to day **Recommendations to others considering OpenText EnCase Information Assurance:** Its really amazing, you should try it, **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** I am a BDR so it solves me to save a lot of time to make all the research by my own and send all the stuff by the native tools and also to make my job more easy ### 2. engineer **Rating:** 3.5/5.0 stars **Reviewed by:** Kirk K. | Electronics Engineer / Computer Forensics Analyst, Gambling & Casinos, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** The stability and ongoing development of Guidance products. Features are continually added. **What do you dislike about OpenText EnCase Information Assurance?** License management can be difficult. Case portability between analysts and workstations is difficult. The new file structure is more fragile that the the older platform. **Recommendations to others considering OpenText EnCase Information Assurance:** The live training classes are world class and provide much greater benefit and knowledge transfer than independent or online instruction. Find a practice environment where you can hone unique queries across single and large scale nodes. Have planted and then find an obscure datem to test your skill as well as that of the tool. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Standard case management and analysis. Nothing especially unique. Considering remote implementation versus onsite collections. ### 3. Good platform for in-House ediscovery **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2018 **What do you like best about OpenText EnCase Information Assurance?** Relatively easy to use. Training programs available. Automated processes and scripts available for use. **What do you dislike about OpenText EnCase Information Assurance?** Still requires training that doesn’t come cheap. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Employee departure management (from a data perspective). Preservation and forensic examination of employee devices. ### 4. Importance of EnCase in eDiscovery **Rating:** 5.0/5.0 stars **Reviewed by:** Vennela R. | Solution Advisor, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about OpenText EnCase Information Assurance?** EnCase is a very effective and robust tool in the field of eDiscovery. We can see that almost 90% of the companies(eDiscovery) have licensed versions of the tool being used in their environment. This can be possible only if the tool gives desired results in minimum amount of time. It is one among the tools whose results are court admissible and are internationally accepted. Coming to my opinion on the tool, it is very very simple to use and has almost everything required for analysis in a lot more organised manner. The Case Analyzer and EnScript is best part of it. Being a technical person I feel so happy about developing any EnScript I want for regular purpose. The case analyzer gives me a quick over view his/her activities, which in turn helps in making quick decision on deciding time factors for any project. EnCase is even able to handle almost all the encryption. The Reporting also fulfills basic reporting needs. All these resoans totally suported my decision in taking up EnCase Certification. I am really happy with the tool. Thanks to Guidance Software. These guys are amazing. **What do you dislike about OpenText EnCase Information Assurance?** Some parts which I would like to add in new versions can be 1) It should be able to support AD1 format of image as usually incident respondents take up FTK Imager for Imaging the collections. 2) It would be better if EnCase highlights the 'Bad Signature' files with some color coding, by default. Color coding can be used in many instances. 3) Creating local files in 'AppData' folder when EnCase Imager is used to for collections. I hope they will be fixing these issues soon. I am delighted with tool and its performance. **Recommendations to others considering OpenText EnCase Information Assurance:** You can opt this tool with no doubt. Its worth! **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Currently I am working for one among the Big Four in eDiscovery field. I use EnCase in my day to day life. Clients are very happy with the results we provide them using EnCase. I feel better because even client understand the language of eDiscovery such as image, MD5, EnCase verification error, etc while using EnCase. This vast is EnCase utilization. ### 5. Clunky but powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Brent S. | Senior Digital Forensic Examiner, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2016 **What do you like best about OpenText EnCase Information Assurance?** I like the ability to gather information from multiple sources across the enterprise, including Sharepoint, local workstations, and file shares. **What do you dislike about OpenText EnCase Information Assurance?** Be very careful when setting up anything in the product (custodians, targets, collections, etc) as there is no easy way to remove or change them if you make a mistake. **Recommendations to others considering OpenText EnCase Information Assurance:** Make sure you have a solid understanding of your environment and a service account with administrative access for different systems. Run multiple test cases and iron out your process before trying to use the system in a live environment. Make sure to incorporate QC into your process before kicking off collections. You can edit a collection right up until you start the job, but if there is a typo or you need to tweak your collection criteria, you will need to create a new collection and abandon the existing collection. You cannot delete the abandoned collection though, so your workspace can get cluttered if you have too many failed jobs. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Large scale legal collections are much faster and easier to document in Encase eDiscovery than manually collecting everything with various other tools. ### 6. EnCase eDiscovery has come a long way since the inception. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff B. | eDiscovery Analyst III, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2016 **What do you like best about OpenText EnCase Information Assurance?** Familiarity. It is easy for me to do what I need to do in a short amount of time because it is what I have used for the past 7 years. Functionality. It can hit more of the shares that I want, and is only limited to our own network team's granted permissions, which means legal can bring the hammer down on the network team in order to get what we need. **What do you dislike about OpenText EnCase Information Assurance?** Software seems bloated at times, struggling to keep up with itself. I understand there is a large amount of data to process, but when there are PST files to process that are password protected, EnCase isn't smart enough to go ahead and remove the password or prompt for the password. Instead it dumps out Exception Lists. Exception lists. The bane of everything EnCase. Exceptions for everything. Documentation of those exceptions often times takes the longest amount of time in the process before delivery. **Recommendations to others considering OpenText EnCase Information Assurance:** Do not install the latest version. They keep churning them out, but little things can and do break. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Litigation support and forensics work. The benefits are outstanding. Everyone seems to know how to work Guidance's software. It can chew through large chunks of data and not die completely - instead it has mini strokes which I've talked about before (being the exception reports). ### 7. EnCase eDiscovery continues to be a stable platform that does the job **Rating:** 4.5/5.0 stars **Reviewed by:** Todd H. | VP of Enterprise Content and Applications, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2016 **What do you like best about OpenText EnCase Information Assurance?** There are many things to like about the tool. It is fairly easy to learn with a fairly intuitive interface. The treelike structure of display of a device is pretty simple, and a lot of the common used items are easily accessible off of the main page. It is easy to deploy servlets in enterprise mode. It is easy to grab and analyze information. There is also a built in "community" of experts and users that are more than willing to help you out as needed. **What do you dislike about OpenText EnCase Information Assurance?** In the past you had to rely on user created EnScripts to do certain things that you needed to do. That has gotten better and there are more built in functionalities with the newer versions. To fully understand how to use the tool to its ability it does require quite a bit of time, training, reading, and studying - although I am guessing that is the case with most forensics tools. **Recommendations to others considering OpenText EnCase Information Assurance:** I would definitely evaluate the rest of the competition, but overall still believe that EnCase is the top tool out there. Others have duplicated and tried to make it easier to use from what I have seen in demos, etc. but if you want the standard bearer, and have a little bit of budget to spend, you can't go wrong with this - it is basically the godfather of computer forensics in my opinion, and over the years has remained relevant and is still one of the top dogs. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** We use it for simple gathering of information when people exit the company to package up for their former leader. We also use it to capture information (entire devices or keyword searched devices) in the event of a legal situation. We are able to conduct full legal holds without outside help with the use of this tool, which saves quite a bit of money. ### 8. Powerhouse eDiscovery and Forensic Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Randy R. | Digital Forensics Examiner II, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about OpenText EnCase Information Assurance?** Overall features of the program all for fast and accurate collection from a corporate network. The ability to collect from multiple sources such as SAFE, folders, Email (exchange, O365, POP, etc), and cloud drives. **What do you dislike about OpenText EnCase Information Assurance?** IT does have limited O365 abilities in its current version, but an update is promised. Also, there are some areas where editing or deleting the collection would be beneficial without affecting the back end database. **Recommendations to others considering OpenText EnCase Information Assurance:** This is a great tool to collect data across an enterprise organization. Compared to other tools, ECC is more user friendly. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** The biggest benefit is toe ability to collect data from a machine with a SAFE collection. This allows the job to restart until the collection completes. This is helpful if the user is VPN and not always online. ### 9. well known digital forensics platform **Rating:** 4.5/5.0 stars **Reviewed by:** Dave M. | Sr. Information Security Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** Easy to use GUI. If you put the effort into creating report templates, you can ensure everyone's work product has a similar look and feel. **What do you dislike about OpenText EnCase Information Assurance?** Doesn't support popular Linux filesystems like XFS that is now the default on CentOS installs (X-Ways does). **Recommendations to others considering OpenText EnCase Information Assurance:** It seems like Guidance is heading the "end point" direction, which would be more applicable for a large enterprise, not one off digital forensics. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** My firm does incident response and digital forensics for our customers. ### 10. Great experience, i have a special feeling with this produtc **Rating:** 5.0/5.0 stars **Reviewed by:** Luiz Fernando M. | Principal Cyber Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2016 **What do you like best about OpenText EnCase Information Assurance?** For me, the best of the EnCase Products is the Nerd look of the tool. It is very technical and i like this. The compatibly of many operation system, file system. **What do you dislike about OpenText EnCase Information Assurance?** For some people, with few knowledge of computer, the Encase probably will be a trick tool. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Because of great compatibility, the EnCase solve some problems in a case with many different types of operation systems. ### 11. Usage of Encase for many years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** The availability to see content in context of where on a system it is found. The searching capability is great due at finding information that is essential. **What do you dislike about OpenText EnCase Information Assurance?** The interface could use some work there is lots of little things that have to be clicked to get things to work. In the past version it was not so cumbersome. Some times the speed of processing is a bit slow. **Recommendations to others considering OpenText EnCase Information Assurance:** Encase is a solid platform the version 7 across the board was a tough transition. i still find the older version, easier to get quick answers with. The interface is just not as intuitive and doesn't have easy ways to look at data related to the data you are viewing **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** My firm help organizations with databreaches and litigation support. Ediscovery is a big part of our day-to-day activity. ### 12. EnCase eDiscovery Review **Rating:** 4.0/5.0 stars **Reviewed by:** Collette K. | Cyber Security Forensic Lead, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** No indexing, easy to create searches, can reach out to multiple data sources **What do you dislike about OpenText EnCase Information Assurance?** No Symantec Evault compatibility, the price compared to other products on the market **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Fast data collection based on specific keywords and file data, from a variety of sources, easy to use ### 13. Impressive product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** Does a great job at gathering discovery data from the many sources across an enterprise. **What do you dislike about OpenText EnCase Information Assurance?** Has a bit of a learning curve and is a bit on the expensive side (there are less expensive competitors). I recall the cloud (e.g. Office 365) functionality could use some improvement. **Recommendations to others considering OpenText EnCase Information Assurance:** Be sure to fully evaluate the market to ensure this is the right solution for you. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** We were solving an edisovery challenge, difficult to gather data throughout an enterprise without a product like this. ### 14. EDisco Review **Rating:** 3.5/5.0 stars **Reviewed by:** Todd S. | Information Security Analyst III, Automotive, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2016 **What do you like best about OpenText EnCase Information Assurance?** The ability to collect, cull and deliver eDiscovery ESI in an automated process. **What do you dislike about OpenText EnCase Information Assurance?** Web interface could use some improvement to make it easier for lawyers to navigate. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** By retaining eDiscovery costs internally we have paid for the expense of the capital investment within two cases. ### 15. The Go To forensic suite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** The EnScript support is pretty strong and relevant. The navigation within the forensic suite is easy to comprehend. Many other forensic examiners so there's a common ground with the majority of forensic examiners. **What do you dislike about OpenText EnCase Information Assurance?** The file carving capabilities are less than desirable. Frequent case backups create significant performance issues and basically halt your examination. **Recommendations to others considering OpenText EnCase Information Assurance:** Purchase this tools but understand you'll still need a solid file carving tool. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** I investigate crimes that involve electronic evidence in one fashion or another. ### 16. I think this is the best product for eForensic **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus C. | CISO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2016 **What do you like best about OpenText EnCase Information Assurance?** The easy and comprehensive way to locate and display the results **What do you dislike about OpenText EnCase Information Assurance?** The high price and the absense of personal version for independent researchers **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** All related with windows operative system investigations ### 17. Solid for forensics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2016 **What do you like best about OpenText EnCase Information Assurance?** Encase is well known among those who sometimes need to conduct forensic examinations of computers, and when there are opposing sides, both typically can agree that Encase is an appropriate tool. **What do you dislike about OpenText EnCase Information Assurance?** The software vernacular is not always intuitive. **Recommendations to others considering OpenText EnCase Information Assurance:** .. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Investigations to determine whether employees may have taken electronic files with them when ending employment. ### 18. Expansive coverage of computer data search and collection **Rating:** 3.5/5.0 stars **Reviewed by:** Michael C. | Senior Vice President Forensic Advisory Services, Legal Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2015 **What do you like best about OpenText EnCase Information Assurance?** It's robust searching capabilities and ability to locate computers on the network within minutes. **What do you dislike about OpenText EnCase Information Assurance?** Reporting functionality could be more tailored. **Recommendations to others considering OpenText EnCase Information Assurance:** Practice the tool and test it to ensure it is doing what you expect it to do. The product is a solid and well designed application but tools are only as good as their users. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Litigation support eDiscovery collection of targeted data based on custodian names and date ranges. ### 19. eDiscovery made possible with EnCase **Rating:** 5.0/5.0 stars **Reviewed by:** Craig D. | IT Security & Risk Management Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2015 **What do you like best about OpenText EnCase Information Assurance?** Easy to use for eDiscovery to gather information from network locations and email. **What do you dislike about OpenText EnCase Information Assurance?** Gathering forensics from different phones still needs polished. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Legal requests. ### 20. EnCase review **Rating:** 4.0/5.0 stars **Reviewed by:** Mario B. | Network Security Senior Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2015 **What do you like best about OpenText EnCase Information Assurance?** I really like the user interface. I also liked the ability to bring in images of drives and the ability to search for regular expression characters. **What do you dislike about OpenText EnCase Information Assurance?** There is nothing about Encase that I disliked. **Recommendations to others considering OpenText EnCase Information Assurance:** none **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** Computers forensics. ### 21. Update your mobile forensic tools to include oder devices. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2015 **What do you like best about OpenText EnCase Information Assurance?** Early Case assessment features - Pre-Collection Analytics **What do you dislike about OpenText EnCase Information Assurance?** software seems slower then your competitors **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** data collections - easy to import into database ### 22. Encase eDiscovery Review **Reviewed by:** Michal N. | Director of Acquisition (Performance Marketing), Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2015 **What do you like best about OpenText EnCase Information Assurance?** I like that you can perform analysis and first-ass review capabilities at any stage of the eDiscovery process. **What do you dislike about OpenText EnCase Information Assurance?** That the EnCE certification does not really encompass everything needed to cover the e-discovery area. **What problems is OpenText EnCase Information Assurance solving and how is that benefiting you?** We often need to prepare evidence for the legal team and with eDiscovery we can get facts to them faster and reduce the number of data sets. ## OpenText EnCase Information Assurance Discussions - [What is OpenText EnCase Information Assurance used for?](https://www.g2.com/discussions/what-is-opentext-encase-information-assurance-used-for) - [View OpenText EnCase Information Assurance pricing details and edition comparison](https://www.g2.com/products/opentext-encase-information-assurance/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-03+05%3A41%3A15+-0500&secure%5Bsession_id%5D=244adb9b-02b3-427c-ad58-d6e00a9148a4&secure%5Btoken%5D=2ec61ee1e2926d504c9508f7f92d44191e47db07ca2702e5a5d7df91755c6d6a&format=llm_user) ## OpenText EnCase Information Assurance Features **Platform Data** - Platform Search - Dashboard - Alerts and Notifications **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting **Document Management** - Hold Requests - Document Repository - Template Library **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top OpenText EnCase Information Assurance Alternatives - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.5/5.0 (642 reviews) - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (721 reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,137 reviews)