Employee Navigator Reviews (164)

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Employee Navigator Reviews (164)

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4.6
164 reviews

What do users say?

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Users consistently praise the software for its ease of use and excellent customer support, which simplifies benefits administration for both HR teams and employees. The platform's ability to integrate with various payroll systems enhances efficiency, making it a valuable tool for managing employee benefits. However, some users note that there are limitations with certain integrations and reporting functionalities.

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Melissa B.
MB
Melissa B.
Controller
Chemicals
Small-Business (50 or fewer emp.)
"Efficient HR Solution, Seamless Integrations with Some Hiccups"
4/5
What do you like best about Employee Navigator?

I appreciate that Employee Navigator keeps all of my employee files in one place, saving me from having to go through old paper files. It saves me time and reduces the need for double keying information, especially with the ability to integrate with other programs like our payroll company, ADP. This integration helps streamline processes and saves additional time by automatically updating certain data such as PTO and benefits packages. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Not all of the fields in Employee Navigator talk to ADP and vice versa. I feel like there should be a one for one conversation between the two programs, but it only ends up being a condensed version. I have to know what fields talk and which ones don’t, and others might run into issues when filling in my job. Employee Navigator's integration with QuickBooks feels cumbersome, and I’m concerned about the accuracy of my numbers. The setup might be difficult for someone who isn't tech-savvy. Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Effortlessly Streamlines Benefits Administration"
5/5
What do you like best about Employee Navigator?

I like the ease of use of Employee Navigator. It significantly reduces the amount of time it takes when someone makes a change because it links directly into Paylocity and updates payroll deductions. It keeps everything always up to date and reduces the risk of errors from data entry. I also appreciate that it integrates with all of our benefit sites for updates, making it a valuable tool in our daily activities. We also used it for Onboarding which saved time in getting signatures in advance of the first day worked for company policies. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

I wish there was a single sign-on from Paylocity, but other than that, I find it works pretty perfectly. Review collected by and hosted on G2.com.

Amanda E.
AE
Amanda E.
Senior Administrative Assistant
Mid-Market (51-1000 emp.)
"Automated Carrier Updates That Save Time"
4/5
What do you like best about Employee Navigator?

The automated updates across all of my carriers save me a lot of time, especially compared with having to make the same changes separately on each individual website. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

The interface feels dated and isn't always intuitive — simple tasks like updating an employee's information or running a report can take more clicks than they should. The learning curve for initial setup is steep, and the reporting options are limited compared to what I'd expect from a benefits platform. Customer support response times can also be slow when you need help with something urgent. I'm also not a huge fan of the reports set up and options. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Efficient Benefits Management with Streamlined ADP Integration"
4/5
What do you like best about Employee Navigator?

From enrollment through deduction management, Employee Navigator handles benefits efficiently. It’s also helpful for payroll admins when validating data. It’s cost-efficient as well. Integration with ADP was very streamlined. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

The reporting function feels somewhat outdated, and the user interface could definitely be improved. Overall, it comes across as a bit old-school. Review collected by and hosted on G2.com.

Keli  A.
KA
Keli A.
Executive Administrator
Medical Practice
Small-Business (50 or fewer emp.)
"User-Friendly Retirement Plan Tool That Makes the Process Straightforward"
4.5/5
What do you like best about Employee Navigator?

It’s very user-friendly, and everything is clearly labeled. We’ve really enjoy using it for our retirement plan, and it makes the process feel straightforward. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

You have to click through several screens just to get to where you need to be to upload files. There are too many steps, and it makes the process feel more complicated than it should. Review collected by and hosted on G2.com.

Emily C.
EC
Emily C.
VP of HR
Mid-Market (51-1000 emp.)
"Streamlined, User-Friendly, and Supportive Benefit Platform"
4.5/5
What do you like best about Employee Navigator?

Employee Navigator has been an excellent platform for managing our employee benefits. The system is user-friendly, making it simple for both employees and administrators to navigate. Enrollment and updates are straightforward, and the platform provides clear guidance at each step, which has greatly reduced the number of questions we receive from staff.

From an administrative standpoint, it has streamlined processes that used to be time-consuming, such as onboarding, managing benefits, and handling open enrollment. The reporting tools are also a strong feature, giving us easy access to accurate data when we need it.

Overall, Employee Navigator has been a reliable and efficient solution that makes benefits management far less stressful. Our employees appreciate how easy it is to use, and we appreciate the time it has saved our HR team. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

The reporting functionality could be more intuitive, as there is a learning curve when navigating the system and locating specific information. Review collected by and hosted on G2.com.

Gavin G.
GG
Gavin G.
Senior People Operations Manager
Mid-Market (51-1000 emp.)
"Excellent All-in-One Solution for Employee Data and Benefits"
4.5/5
What do you like best about Employee Navigator?

It is a great software that houses both employee data and benefits. It is something that many benefit companies use and can help with EDIs or implementation. It works with most companies, their customer support is great. The Use for employees is very easy and to the point. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

I think sometimes EDI feeds can take awhile but that can happen with any software Review collected by and hosted on G2.com.

Mellany  W.
MW
Mellany W.
HR Manager
Mid-Market (51-1000 emp.)
"Helpful HRIS Integration, But Manual Data Entry Still Needed"
3.5/5
What do you like best about Employee Navigator?

That we can integrate it with our HRIS system makes it a lot easier to update benefits during open enrollment. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

That we still have to manually input demographic information even though the information was pulled directly from our HRIS system. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Simplifies Benefits and Payroll Integration, But Has a Steep Learning Curve"
3/5
What do you like best about Employee Navigator?

we use employee navigator to manage our benefits to employees. We integrated with our payroll system which made things much easier Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Employee Navigator is difficult to use and has many components in many different places. It is not an easy program to just pick up and use. Review collected by and hosted on G2.com.

kristina d.
KD
kristina d.
HR Manager
Mid-Market (51-1000 emp.)
"LOVE EN!"
5/5
What do you like best about Employee Navigator?

We love employee navigator it is so streamlined to use and it is great that it integrates with our payroll system makes benefit management so much easier. customer service is wonderful as well. I use this system every day. Our benefit broker implemented everything for us but there were no errors in that process. Review collected by and hosted on G2.com.

What do you dislike about Employee Navigator?

Really the only issue i have with the system isn't even an issue with EN but out payroll systems limitation on connectivity with EN. it's a minor issue and one extra step so i don't mind it too much. no implementation issues. Review collected by and hosted on G2.com.