Employee Navigator Reviews & Product Details

Employee Navigator simplifies benefits administration for our employees. The platform is intuitive and makes it easy to manage enrollments, eligibility, life events, and employee benefit information all in one place. I especially appreciate having a centralized system that reduces manual administrative work while also giving employees a user-friendly way to review their benefits and make elections. Overall, Employee Navigator helps make benefits administration more organized, efficient, and manageable. Review collected by and hosted on G2.com.

My biggest frustration with Employee Navigator is the lack of a true 360-degree integration with our payroll system. While Employee Navigator works well for benefits administration, not having a seamless two-way data feed creates additional manual work and requires us to manage information across multiple systems. A stronger integration that automatically keeps employee demographics, deductions, benefit elections, and other relevant information synchronized between Employee Navigator and payroll would significantly improve efficiency and reduce the risk of discrepancies or manual errors. Review collected by and hosted on G2.com.

I appreciate that Employee Navigator keeps all of my employee files in one place, saving me from having to go through old paper files. It saves me time and reduces the need for double keying information, especially with the ability to integrate with other programs like our payroll company, ADP. This integration helps streamline processes and saves additional time by automatically updating certain data such as PTO and benefits packages. Review collected by and hosted on G2.com.

Not all of the fields in Employee Navigator talk to ADP and vice versa. I feel like there should be a one for one conversation between the two programs, but it only ends up being a condensed version. I have to know what fields talk and which ones don’t, and others might run into issues when filling in my job. Employee Navigator's integration with QuickBooks feels cumbersome, and I’m concerned about the accuracy of my numbers. The setup might be difficult for someone who isn't tech-savvy. Review collected by and hosted on G2.com.

I like the ease of use of Employee Navigator. It significantly reduces the amount of time it takes when someone makes a change because it links directly into Paylocity and updates payroll deductions. It keeps everything always up to date and reduces the risk of errors from data entry. I also appreciate that it integrates with all of our benefit sites for updates, making it a valuable tool in our daily activities. We also used it for Onboarding which saved time in getting signatures in advance of the first day worked for company policies. Review collected by and hosted on G2.com.

I wish there was a single sign-on from Paylocity, but other than that, I find it works pretty perfectly. Review collected by and hosted on G2.com.

The reports are well organized. I like the billing system. Review collected by and hosted on G2.com.

There is not much - we do not use it for payroll so I am not 100% sure about the other offerings. Review collected by and hosted on G2.com.

The automated updates across all of my carriers save me a lot of time, especially compared with having to make the same changes separately on each individual website. Review collected by and hosted on G2.com.

The interface feels dated and isn't always intuitive — simple tasks like updating an employee's information or running a report can take more clicks than they should. The learning curve for initial setup is steep, and the reporting options are limited compared to what I'd expect from a benefits platform. Customer support response times can also be slow when you need help with something urgent. I'm also not a huge fan of the reports set up and options. Review collected by and hosted on G2.com.

From enrollment through deduction management, Employee Navigator handles benefits efficiently. It’s also helpful for payroll admins when validating data. It’s cost-efficient as well. Integration with ADP was very streamlined. Review collected by and hosted on G2.com.

The reporting function feels somewhat outdated, and the user interface could definitely be improved. Overall, it comes across as a bit old-school. Review collected by and hosted on G2.com.

It’s very user-friendly, and everything is clearly labeled. We’ve really enjoy using it for our retirement plan, and it makes the process feel straightforward. Review collected by and hosted on G2.com.

You have to click through several screens just to get to where you need to be to upload files. There are too many steps, and it makes the process feel more complicated than it should. Review collected by and hosted on G2.com.

Ease of access and easy to navigate. User friendly Review collected by and hosted on G2.com.

I do not have anything particularly that I dislike. Review collected by and hosted on G2.com.

Employee Navigator has been an excellent platform for managing our employee benefits. The system is user-friendly, making it simple for both employees and administrators to navigate. Enrollment and updates are straightforward, and the platform provides clear guidance at each step, which has greatly reduced the number of questions we receive from staff.

From an administrative standpoint, it has streamlined processes that used to be time-consuming, such as onboarding, managing benefits, and handling open enrollment. The reporting tools are also a strong feature, giving us easy access to accurate data when we need it.

Overall, Employee Navigator has been a reliable and efficient solution that makes benefits management far less stressful. Our employees appreciate how easy it is to use, and we appreciate the time it has saved our HR team. Review collected by and hosted on G2.com.

The reporting functionality could be more intuitive, as there is a learning curve when navigating the system and locating specific information. Review collected by and hosted on G2.com.

It is a great software that houses both employee data and benefits. It is something that many benefit companies use and can help with EDIs or implementation. It works with most companies, their customer support is great. The Use for employees is very easy and to the point. Review collected by and hosted on G2.com.

I think sometimes EDI feeds can take awhile but that can happen with any software Review collected by and hosted on G2.com.