--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2469 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2469 scale: '5' date_modified: '2026-10-05' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward. (116 mentions)
Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions. (48 mentions)
Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free. (47 mentions)
Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management. (39 mentions)
Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features. (35 mentions)
Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter. (31 mentions)
Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details. (17 mentions)
Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience. (17 mentions)
Users find the approval issues confusing, complicating urgent matters without easy access to support. (10 mentions)
Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features. (9 mentions)

5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense)

5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense)

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

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Reviews

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

View 2 Video Reviews
4.5
2,469 reviews
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AN
Verified User in Automotive
"Easy after the first time"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Ease of use to turn in travel expense report Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I would like it better if the AI would get receipts correct more often. Some of that could be my handwriting with tips. Review collected by and hosted on G2.com.

RS
Randy S.
Small-Business (50 or fewer emp.)
"Easy to Use, Secure, and Awesome OCR"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It is easy to access and has adequate and efficient safeguards to maintain my security. It’s simple to use, the OCR is awesome. It is user friendly even to an older more technology challenged individual such as myself Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Before the update, it gave 2 categories, 1 for receipts and a separate for expenses. I actually prefer that version more. If possible maybe offer that option along with the other Review collected by and hosted on G2.com.

BM
Brad M.
Systems Engineer II
Mid-Market (51-1000 emp.)
"Easy-to-Use Interface That Gets the Job Done"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The user interface is easy to use and it does what I need it to do. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish there was an automatic scheduled expense entry for regular bills. Review collected by and hosted on G2.com.

AN
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Easy to follow instructions for filing reports for reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

None to include at this time as all things were easy. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Very easy to organize and pull in receipts from every perspective."
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

mobile app, pictures of receipts, and AI to fill in the blanks Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish it would remind me about items I have entered in the past, but forgot to enter before submitting (meals, mileage to/from the airport). Review collected by and hosted on G2.com.

AN
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Exceptional Easy to use"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The AI uploaded receipts and prepopulated the receipt Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I don't have any comments right now. I don't dislike anything right now. Review collected by and hosted on G2.com.

AN
Verified User in Banking
"Happy with EEP - easy to use"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Easy to use and records all my previous claims Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I dislike nothing at this point as it has only been a few months of usage Review collected by and hosted on G2.com.

AN
Verified User in Retail
Enterprise (> 1000 emp.)
"Not complicated"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I appreciate that I can email my receipts & they will automatically be added to my wallet Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Some things are repetitive. Reason...then description...then reason. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
"User Friendly"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like the Ai that was added to recognize and fill the receipt with the right expense category and price. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wisht international Transaction Fees would be recognized and linked directly to the correct expense, so expense report doesn't require another receipt for these minimum transaction fees Review collected by and hosted on G2.com.

AN
Verified User in Industrial Automation
"Easy to use if you consistent in logging your receipts as they occur"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It will create the report for you, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Old expenses that are not assigned can not be removed for clean up Review collected by and hosted on G2.com.