--- title: Emburse Expense Professional (formerly Certify Expense) Reviews meta_title: 'Emburse Expense Professional (formerly Certify Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2469 reviews by the users' company size, role or industry to find out how Emburse Expense Professional (formerly Certify Expense) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2469 scale: '5' date_modified: '2026-10-05' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward. (116 mentions)
Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions. (48 mentions)
Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free. (47 mentions)
Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management. (39 mentions)
Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features. (35 mentions)
Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter. (31 mentions)
Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details. (17 mentions)
Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience. (17 mentions)
Users find the approval issues confusing, complicating urgent matters without easy access to support. (10 mentions)
Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features. (9 mentions)

5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense)

1. Ease of Use
Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward.
See 116 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User friendly software for submitting and approving expenses"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Ease of use and quick approval process for those on my team

AR

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

2. Receipt Management
Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions.
See 48 mentions

See Related User Reviews

Verified User
A

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

3. Easy Upload
Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free.
See 47 mentions

See Related User Reviews

Verified User
A

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Expense Submission made easy"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our co

4. Efficiency
Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management.
See 39 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

RP

Ronald P.

Enterprise (> 1000 emp.)

4.5/5

"Easy to navigate and intuitive to the touch"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me.

5. Expense Management
Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features.
See 35 mentions

See Related User Reviews

AR

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

AB

Alex B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Expense Automation for Teams"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It au

5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense)

1. Receipt Management
Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter.
See 31 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

Verified User
A

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

2. Manual Entry
Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details.
See 17 mentions

See Related User Reviews

Verified User
A

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

Verified User
U

Verified User

5.0/5

"Easy"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I do not yet dislike much of this program apart from these minimum field entry requirements.

3. Upload Issues
Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience.
See 17 mentions

See Related User Reviews

Verified User
U

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

AN

5.0/5

"Expense reports are complex and detailed. emburse helps you a lot."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Repo

4. Approval Issues
Users find the approval issues confusing, complicating urgent matters without easy access to support.
See 10 mentions

See Related User Reviews

AN

4.0/5

"Overall good system to use. Like the app. Needs a bit of tweaking here and there."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

System should not allow me to save an entry where information is missing, especially where billing entity has not been allocated to an expense.

Eric M.
EM

Eric M.

4.5/5

"Flexible and Easy to Use, Minor Communication Hurdles"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult fo

5. Limited Options
Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features.
See 9 mentions

See Related User Reviews

DL

David L.

Enterprise (> 1000 emp.)

4.0/5

"Excellent Expense Report System"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish the app was fully accessible like the website. Also that we can add note to all categories.

Verified User
U

Verified User

5.0/5

"Great Program"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Splitting expenses can sometimes be a little tricky. Because I don't use this feature that often, it makes it more difficult.

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

View 2 Video Reviews
Reviews

Emburse Expense Professional (formerly Certify Expense) Reviews (2,469)

View 2 Video Reviews
4.5
2,469 reviews
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Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Expense Submission made easy"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our company doesn't use. Companies like us are only interested in one function from this company, which is the easy expense creating and submission process. All the other extra fancy features are great for some companies. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

A MFA option on the site for access. Any type of financial system should have some kind of MFA functionality on it due to cyber security risks Review collected by and hosted on G2.com.

James H.
JH
James H.
Staff Accountant
Mid-Market (51-1000 emp.)
"Easy to Use Across the Whole Team"
4/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like how easy it is to use across all of our employees. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The integration between Sage Intacct and Emburse. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good, once you learn how to use. Easy."
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

All information is in one place and it is easy to review previous reports. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Having to upload a lot of receipts that are not automatically uploaded by the credit card charge transaction. Review collected by and hosted on G2.com.

AN
Verified User in Consumer Goods
"Great experience."
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It works great from both my phone and computer. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The AI automatic input feature takes to long and sometimes doesn't add on the tips. Sometimes the expense automatically defaults to: The Company Paid this expense, don't reimburse. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
"Very easy to use, convenient"
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I don't have to think about my miles. They are just there once I send them and all I have to do is create the document. I am able to fix anything on my side, I can delete if I need to, there is not guessing game and I move on. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish I didn't have to put my codes in and they would just be in there as I use the same codes every time for my position. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
"Easy to Use"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

What I like most about Emburse Expense Professional is how easy it is to use. Submitting expenses is quick, snapping receipts from my phone saves time, and the approval process is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I haven't run into many major issues, but the interface could be more streamlined in some areas to make common tasks a little faster. Such as duplicate/similar transactions. Review collected by and hosted on G2.com.

AN
Verified User in Computer Networking
"pretty cut and dry and relatively easy to navigate. Failure proof submittal system it appears."
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The eventual ability to collect all of your expenses into one place. It allows a chance to reflect back on any potentially missed expenses. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

That we have to ensure we remember every expense and there's not a way to capture them through one application, or portal system. Review collected by and hosted on G2.com.

AN
Verified User in Airlines/Aviation
"Very easy to use. The AI features are a boon."
4.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The ease of use and the support although rarely needed, is timely and effective. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

My early use had some gremlins with some receipts missing but those were some time ago and those issues have been resolved. Review collected by and hosted on G2.com.

AN
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Seamless and Time-saving"
5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

The mobile upload and auto invoice reader. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I don't have any dislikes for this product. Review collected by and hosted on G2.com.

AN
Verified User in Facilities Services
"easy to use"
3.5/5
What do you like best about Emburse Expense Professional (formerly Certify Expense)?

easy to use and upload files. plain layout Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

took 3 attempts to upload a file and it kick me out of expense while i tired to load up a ticket Review collected by and hosted on G2.com.

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