Emburse Expense Professional (formerly Certify Expense) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward. (116 mentions)

Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions. (48 mentions)

Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free. (47 mentions)

Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management. (39 mentions)

Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features. (35 mentions)

Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter. (31 mentions)

Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details. (17 mentions)

Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience. (17 mentions)

Users find the approval issues confusing, complicating urgent matters without easy access to support. (10 mentions)

Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features. (9 mentions)

5 Pros or Advantages of Emburse Expense Professional (formerly Certify Expense)

1. Ease of Use

Users love the ease of use of Emburse Expense Professional, finding expense reporting simple and straightforward.

See 116 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"User friendly software for submitting and approving expenses"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Ease of use and quick approval process for those on my team

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

2. Receipt Management

Users love the easy receipt capture feature, streamlining expense reporting with simple photo submissions.

See 48 mentions

See Related User Reviews

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

3. Easy Upload

Users love the easy upload feature of Emburse Expense Professional, making receipt submissions quick and hassle-free.

See 47 mentions

See Related User Reviews

Verified User

5.0/5

"Office Manager"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

It tracks and upload your receipt of your purchases.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Expense Submission made easy"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify has changed the name, app name and added some new features to the app. Nearly everything they've modified and added to the application, our co

4. Efficiency

Users value the efficiency of Emburse Expense Professional, enjoying quick access and smooth expense management.

See 39 mentions

See Related User Reviews

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

very easy to submit expenses and split expenses- love being able to take a picture of the receipt and use the autofill feature

Ronald P.

Enterprise (> 1000 emp.)

4.5/5

"Easy to navigate and intuitive to the touch"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Everything is easy to find and I can do so in an efficient manner. Not a lot of fluff that does not pertain to me.

5. Expense Management

Users appreciate the ease of reviewing expenses with Emburse Expense Professional, enjoying its user-friendly interface and AI features.

See 35 mentions

See Related User Reviews

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Great Tracking"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

Certify continues to work very well. Mileage is calculated perfectly, and it is easy to save and return with more expenses before doing a final submis

Alex B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Expense Automation for Teams"

What do you like about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It au

5 Cons or Disadvantages of Emburse Expense Professional (formerly Certify Expense)

1. Receipt Management

Users find the receipt management features lacking, desiring better pairing and organization to reduce clutter.

See 31 mentions

See Related User Reviews

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

2. Manual Entry

Users find the manual entry cumbersome, desiring a more efficient way to input multiple charges and details.

See 17 mentions

See Related User Reviews

Verified User

4.5/5

"Samaritas / Affordable Living"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

The only small annoyance as when you forget to add the receipt and when you go back to edit it...at times you lose previous data already entered.

Verified User

5.0/5

"Easy"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I do not yet dislike much of this program apart from these minimum field entry requirements.

3. Upload Issues

Users face upload issues with multiple document uploads and difficulties in managing attachment names, hindering their experience.

See 17 mentions

See Related User Reviews

Verified User

5.0/5

"very easy to submit expenses and split expenses- love the autofill feature"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

wish the autofill feature worked when uploading or emailing a receipt (not just taking a picture in the app)

5.0/5

"Expense reports are complex and detailed. emburse helps you a lot."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

You could create a separation, either with a horizontal line or a separate frame, for the uploaded expenses and all others. The button Add to the Repo

4. Approval Issues

Users find the approval issues confusing, complicating urgent matters without easy access to support.

See 10 mentions

See Related User Reviews

4.0/5

"Overall good system to use. Like the app. Needs a bit of tweaking here and there."

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

System should not allow me to save an entry where information is missing, especially where billing entity has not been allocated to an expense.

Eric M.

4.5/5

"Flexible and Easy to Use, Minor Communication Hurdles"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I struggle with understanding the permissions, and I don't like that the only way to contact someone is via email or AI chat. It makes it difficult fo

5. Limited Options

Users find the limited options of Emburse Expense Professional restrict flexibility and functionality, especially in allowances and mobile features.

See 9 mentions

See Related User Reviews

David L.

Enterprise (> 1000 emp.)

4.0/5

"Excellent Expense Report System"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I wish the app was fully accessible like the website. Also that we can add note to all categories.

Verified User

5.0/5

"Great Program"

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Splitting expenses can sometimes be a little tricky. Because I don't use this feature that often, it makes it more difficult.

G2 reviews are authentic and verified.

Here's how.

Jason B.

Mid-Market (51-1000 emp.)

11/7/2023

"Best Expense Report Software Available"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

very easy to use, and the ability to upload actual screenshot receipts from my phone gallery vs only being allowed to use the camera on the app to take a new photo was a major upgrade. excellent integration with other apps. a simple expense report can be fully processed start to finish in under five minutes. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

new updates have made the app much better since my initial review several years ago. very happy with the service and cannot think of any other ideas to improve the user experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

8/11/2026

"Easy 2 Use"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Easy to use and navigate back if you mess up. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Noting at present, might could use a program update on holding words in place completely when filling out information since in my work its always going to be the same answer. Review collected by and hosted on G2.com.

Josh S.

Litigation Paralegal

Small-Business (50 or fewer emp.)

4/21/2026

"Streamlined Expense Management With Room to Modernize"

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like how Emburse Expense Professional makes expense reporting fast, simple, and largely hands-off for both our field team and our back office. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I dislike that Emburse Expense Professional still feels dated and clunky in areas that should be streamlined, especially given its price point and positioning. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization

Mid-Market (51-1000 emp.)

8/27/2026

"I have had no negative experiences using Emburse Expense Professional."

4/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like the ease with which I can prepare and submit an expense. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I can't think of anything I dislike about Emburse Expense Professional. Review collected by and hosted on G2.com.

Verified User in Mining & Metals

Enterprise (> 1000 emp.)

8/27/2026

"relatively painless. well laid out UI makes it easy to create and organize expenses."

2.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

the automatic per diem amounts and currency conversions save a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

lack of a bulk edit function (i.e.: having to create and edit multiple per diems for a trip, or duplicate a dozen similar expenses and edit them one by one) Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

9/24/2026

"Emburse review"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It has an intuitive user interface. Why do I have to write more here? Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Had to save to acceptable file format which was tricky. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

5/30/2023

"Easy to use expense report application."

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Ease of use is the best part of Certify. We have 200+ users currently creating expense reports. Not everyone has an easy time doing this but Emburse Certify works well. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Nothing. I like everything about the website. Review collected by and hosted on G2.com.

Jeff Y.

Senior Business Intelligence Architect

Enterprise (> 1000 emp.)

5/28/2024

"Reasonably Easy to Use"

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

Ties in nicely with my corporate credit card. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

Still think it is a bit kludgy to make a receipt tie to an expense and report. Review collected by and hosted on G2.com.

Patrick P.

Manager, Product Support

Mid-Market (51-1000 emp.)

4/16/2026

"Easy Expense Reporting Across Mobile and Web"

4.5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

It was very easy to use as I could use either the mobile app and the website to complete expense reports. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I did not like that it did not link to my calendar, which caused me to manually enter many names for expenses. Review collected by and hosted on G2.com.

Alex B.

Controller

Mid-Market (51-1000 emp.)

6/20/2023

"Effortless Expense Automation for Teams"

5/5

What do you like best about Emburse Expense Professional (formerly Certify Expense)?

I like that Emburse Expense Professional connects to our company purchase card and automatically migrates credit card transactions and receipts. It automates expense reports so individuals don't have to manually enter expense report lines, making it much more efficient. The initial setup was easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Emburse Expense Professional (formerly Certify Expense)?

I don't like the ability to add additional car allowances by group. Review collected by and hosted on G2.com.

What problems is Emburse Expense Professional (formerly Certify Expense) solving and how is that benefiting you?

Emburse Expense Professional consolidates and tracks expenses, allowing employees to manage reports. It connects to our company purchase card, automatically migrating transactions and receipts, and automates expense reports, eliminating manual entry. Review collected by and hosted on G2.com.